Submit a Review for Woodthorpe Lodge
54 John Boden Way, Woodthorpe, Loughborough, LE11 2ER
View Full Details of Woodthorpe LodgeLatest Reviews for Woodthorpe Lodge
16 December 2024
Overall, the experience is good, but in order to give feedback to improve: - Some medical appointments have been missed as I have not been notified. - Dad's room is too clattered with nappies etc. As this is his living space, finding a different storage approach would be preferable.
04 December 2024
Great home - that looks after my father-in-law well.
02 December 2024
We are reassured that my husband is safe and slowly getting used to being away from home. The staff are great - nothing is too much trouble.
09 August 2024
Mum has thoroughly enjoyed her time at Woodthrope Lodge. The staff have all been extremely helpful and supportive of her and her direct family. We have all enjoyed visiting Woodthoorpe Lodge as it's very inviting, very clean and always well-presented. Whenever we have asked for things to be done for Mum, they have been very quick to oblige. I would recommend Woodthorpe Lodge as a care facility.
12 June 2024
All I can say is 'I would stay here'!
14 May 2024
Since experiencing this care home I find it outrageous the way certain members of staff, in particular, the woman with dark hair and glasses show little or no respect to my wife, the staff are always on their phones instead of doing the basic tasks they are paid to do! On a recent visit, the aforementioned member of staff repeated in a very sarcastic way to other members of staff my conversation to my mother-in-law. Let's get this right this is not a tree service the costs are high you would expect to be treated in a respectful and courteous manner by all staff. It is not all staff but the ones that are bad are terrible. And how can this business be allowed to get staff to write reviews surely a conflict of interest. We have visited and my mother-in-law only had on a dressing gown nothing else and was covered in dried on excrement maybe this home needs investigating.
30 April 2024
I have been very impressed with all aspects of the care home. My dad's room is very well-appointed and is always clean and tidy. The meals are of a high standard and my dad always enjoys them. All staff are polite, professional and exceptionally helpful. The building itself is very well equipped and kept immaculately. 10 out of 10 any day of the week!
25 April 2024
I have been a resident here since 06/12/2023. On the whole, it is a lovely place and the staff are nice. It is better now I am able to lock my room as I was having trouble with other residents coming in and moving my stuff. It's nice that I can enjoy doing my own thing in my room or join in the activities if I want to. I love attending the church service. My only worry is that my bin doesn't get emptied every day which is not nice as I am incontinent and use it for my pads.
17 April 2024
Woodthorpe Lodge is an absolute godsend. Wonderful, elegant, clean and spacious home. The staff are so caring, friendly and efficient. Auntie's room is so beautiful with lovely views into the garden. The activity program is excellent, something to do every day, morning and afternoon. Very impressed all in all.
17 April 2024
Woodthorpe Lodge is a wonderful place. My family friend is well looked after by all the fantastic staff. They have truly helped settle her into her new life very well. The facilities are beautiful, bright, clean and homely. Thank you all for the work you do.
16 April 2024
Caring and friendly environment. Lovely care staff and approachable management/senior team. Homely feel.
15 April 2024
I found staff good, careful and helpful. Food was acceptable. I wanted for nothing.
15 April 2024
Good care and good facilities. Staff are very caring, kind and considerate.
15 April 2024
Overall, everything is satisfactory.
15 April 2024
I came here from hospital - very late at night and was treated with the greatest care and respect. All staff work to help/support all who want or need it. The rooms are ok but could certainly be better/improved. Activities are varied and related to residents' needs. Possibly/probably value for money.
01 April 2024
My mum has settled in reasonably quickly, which is down to the excellent care. The staff are all lovely to Mum. The senior carers are all very professional and caring, plus easy to talk to. I do feel though that more domestic staff are needed to help clean the dining room after mealtimes, which would free up the carers to aid the residents. The home is well maintained and is nice and modern, which Mum loves. The management are all friendly and helpful and nothing is too much trouble. I feel happy knowing Mum is not only safe but happy. The fact that the home is all-inclusive makes it easier to manage.
11 March 2024
My dad has settled in very well. The staff are really kind and helpful - we are very pleased that he is safe and well.
19 December 2023
The staff at Woodthorpe Lodge are fantastic, nothing is too much trouble for them.
06 December 2023
Dad moved into the home as a result of poor mobility and really struggled with the transition, however, all the staff have been fantastic, so friendly and accommodating. Every accommodation has been made to make him comfortable and fulfil all his needs. Thank you so much to everyone.
06 October 2023
Came here on 14.07.22 having had a couple of horrendous weeks at another home. Just wanted to die. Within two weeks of being here feeling so much better. Thanks to the care and attention of all the staff. Have always felt safe and secure here. Not afraid to call for ambulance assistance when it was needed. Part of my health problem is 'swallowing normal meals'. The staff here have helped over come that by 'blending' all my food into a 'soup-like' consistency. Excellent home.
Latest Reviews for Woodthorpe Lodge
16 December 2024
Overall, the experience is good, but in order to give feedback to improve: - Some medical appointments have been missed as I have not been notified. - Dad's room is too clattered with nappies etc. As this is his living space, finding a different storage approach would be preferable.
04 December 2024
Great home - that looks after my father-in-law well.
02 December 2024
We are reassured that my husband is safe and slowly getting used to being away from home. The staff are great - nothing is too much trouble.
09 August 2024
Mum has thoroughly enjoyed her time at Woodthrope Lodge. The staff have all been extremely helpful and supportive of her and her direct family. We have all enjoyed visiting Woodthoorpe Lodge as it's very inviting, very clean and always well-presented. Whenever we have asked for things to be done for Mum, they have been very quick to oblige. I would recommend Woodthorpe Lodge as a care facility.
12 June 2024
All I can say is 'I would stay here'!
14 May 2024
Since experiencing this care home I find it outrageous the way certain members of staff, in particular, the woman with dark hair and glasses show little or no respect to my wife, the staff are always on their phones instead of doing the basic tasks they are paid to do! On a recent visit, the aforementioned member of staff repeated in a very sarcastic way to other members of staff my conversation to my mother-in-law. Let's get this right this is not a tree service the costs are high you would expect to be treated in a respectful and courteous manner by all staff. It is not all staff but the ones that are bad are terrible. And how can this business be allowed to get staff to write reviews surely a conflict of interest. We have visited and my mother-in-law only had on a dressing gown nothing else and was covered in dried on excrement maybe this home needs investigating.
30 April 2024
I have been very impressed with all aspects of the care home. My dad's room is very well-appointed and is always clean and tidy. The meals are of a high standard and my dad always enjoys them. All staff are polite, professional and exceptionally helpful. The building itself is very well equipped and kept immaculately. 10 out of 10 any day of the week!
25 April 2024
I have been a resident here since 06/12/2023. On the whole, it is a lovely place and the staff are nice. It is better now I am able to lock my room as I was having trouble with other residents coming in and moving my stuff. It's nice that I can enjoy doing my own thing in my room or join in the activities if I want to. I love attending the church service. My only worry is that my bin doesn't get emptied every day which is not nice as I am incontinent and use it for my pads.
17 April 2024
Woodthorpe Lodge is an absolute godsend. Wonderful, elegant, clean and spacious home. The staff are so caring, friendly and efficient. Auntie's room is so beautiful with lovely views into the garden. The activity program is excellent, something to do every day, morning and afternoon. Very impressed all in all.
17 April 2024
Woodthorpe Lodge is a wonderful place. My family friend is well looked after by all the fantastic staff. They have truly helped settle her into her new life very well. The facilities are beautiful, bright, clean and homely. Thank you all for the work you do.
16 April 2024
Caring and friendly environment. Lovely care staff and approachable management/senior team. Homely feel.
15 April 2024
I found staff good, careful and helpful. Food was acceptable. I wanted for nothing.
15 April 2024
Good care and good facilities. Staff are very caring, kind and considerate.
15 April 2024
Overall, everything is satisfactory.
15 April 2024
I came here from hospital - very late at night and was treated with the greatest care and respect. All staff work to help/support all who want or need it. The rooms are ok but could certainly be better/improved. Activities are varied and related to residents' needs. Possibly/probably value for money.
01 April 2024
My mum has settled in reasonably quickly, which is down to the excellent care. The staff are all lovely to Mum. The senior carers are all very professional and caring, plus easy to talk to. I do feel though that more domestic staff are needed to help clean the dining room after mealtimes, which would free up the carers to aid the residents. The home is well maintained and is nice and modern, which Mum loves. The management are all friendly and helpful and nothing is too much trouble. I feel happy knowing Mum is not only safe but happy. The fact that the home is all-inclusive makes it easier to manage.
11 March 2024
My dad has settled in very well. The staff are really kind and helpful - we are very pleased that he is safe and well.
19 December 2023
The staff at Woodthorpe Lodge are fantastic, nothing is too much trouble for them.
06 December 2023
Dad moved into the home as a result of poor mobility and really struggled with the transition, however, all the staff have been fantastic, so friendly and accommodating. Every accommodation has been made to make him comfortable and fulfil all his needs. Thank you so much to everyone.
06 October 2023
Came here on 14.07.22 having had a couple of horrendous weeks at another home. Just wanted to die. Within two weeks of being here feeling so much better. Thanks to the care and attention of all the staff. Have always felt safe and secure here. Not afraid to call for ambulance assistance when it was needed. Part of my health problem is 'swallowing normal meals'. The staff here have helped over come that by 'blending' all my food into a 'soup-like' consistency. Excellent home.