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93 Chester Road, Huntington, Chester, CH3 6BS
View Full Details of Deewater GrangeLatest Reviews for Deewater Grange
19 January 2025
My mum is a resident at Deewater Grange Care Home, and has been a resident for 2 years. Mum was initially in the general care area, but as her needs changed is now in dementia care. She is most definitely happy and settled. Both admin and care staff are very friendly and helpful, and I think, as a relative, it helps to develop a relationship with the staff, as your specific requests then become more like a conversation. Mum's room and facilities generally are super-modern, spacey and well laid out. There are lounges and a cafe on site, which means a change of scenery is possible during a visit. I would recommend Deewater Grange to family or friends.
02 January 2025
Thank you so much for making my mum feel so welcome at Deewater Grange. She came for two weeks of respite care, arriving tired and in need of some TLC, which all the staff went above and beyond to deliver. The staff took time to get to know mum and understand her needs. Her room was very comfortable, and the food was fantastic. Any questions or worries mum had were dealt with quickly, and mum felt listened to, and nothing was too much trouble. She enjoyed some of the many activities that are available there, and it was a great way to get to know some of the other residents. Mum went home, much more relaxed and recharged, and looking forward to (hopefully) visiting again in January for more respite care after an operation.
18 November 2024
Thank you so much for making my mum so welcome at Deewater Grange Care Home since moving in a few weeks ago. We are so grateful to all the friendly staff that we have interacted with so far, all have been both professional and personable. We have had the chance to experience a number of the activity sessions organised by the enthusiastic team, and are really looking forward to the many events in the run-up to the festive season. It's always a joy to visit, and we will continue to encourage friends and family to experience the amazingly kind and positive space created at Deewater Grange.
18 September 2024
I am not normally one for writing reviews but on this occasion, I felt compelled to write and let people know just how amazing every single member of staff has been in both their dealings with me, prior to both my elderly parents checking into DeeWater Grange Care Home as well as the way my parents have been treated since they arrived at the Home. Every single question I had was answered clearly, professionally and with an understanding of the kind of emotions I was going through in what is a huge step for my parents to take. I must give particular thanks to the team who have been absolutely brilliant at every step. My parents are now residing at the care home and quite honestly, since the moment they arrived, they have been treated like VIP guests at a five-star hotel. To sum up, I cannot thank everyone involved at DeeWater Grange enough for the excellent service and facilities they provide. Thank you.
15 May 2024
Lovely welcoming by the staff always smiling. Lovely area inside and outside of the facilities. The managers seem nice and friendly the facilities are clean when going into the building. Tthey do food and drinks at the care home.
29 April 2024
After 18 weeks in the hospital, it was lovely to bring my husband to Deewater Grange to be looked after by your nursing care team. Everyone is lovely and very professional at what they do. The rooms are lovely, very spacious and comfortable. The coffee shop is a wonderful place to go to relax and chat with visitors. Overall, it is a wonderful home.
26 April 2024
The standard of care provided by the dedicated and well-led team at Deewater Grange is exceptional, a real credit to both the company and the wider healthcare sector. The care home provides a modern, safe, tastefully furnished facility for residents who immediately feel welcomed within their new home environment. From our tentative enquiries through the highly professional residential support team, to the warm welcome and continuous support Mum has received from well-trained, committed, and genuinely caring staff, every aspect of the care provided has been highly efficient. Deewater Grange has provided a safe home for Mum with some of the most dedicated and compassionate staff you could wish for. Thank you on behalf of all our family for caring for Mum and making us all feel so welcome - by name - every time we visit.
09 April 2024
Mum has settled well in Deewater Grange and has received excellent care from all the staff. We feel Deewater has a real homely feel and would recommend it to friends with parents needing similar care.
14 March 2024
I like my stay in Deewater so far. The rooms are all clean, the staff are pleasant and I like the food as well. No complaints.
14 March 2024
I love staying in Deewater Grange because it is a lovely place to be. All the staff are nice and I like how clean it is.
15 February 2024
My mother recently moved into Deewater Grange after falling at home and spending time in hospital. My initial visit to Deewater demonstrated to me that Mum's well-being would be in safe hands. After 4 week, my initial feelings about the suitability of Deewater have been totally vindicated and Mum is now much happier and in a better position physically than she was. The staff and management were extremely helpful and supportive in ensuring a smooth transition for Mum from hospital to Deewater with the minimum of drama. Mum's room is lovely and food excellent. All staff are so friendly and helpful. My dog enjoys her visits too.
31 October 2023
Five-star care was provided to my mother during her time at Deewater Grange. The staff were attentive, friendly and caring from day one. As her needs changed the level of care was quickly and professionally adapted. Facilities at the home were excellent and the home is well run. Spotlessly clean without being too clinical. Always had a welcome homely feel.
03 July 2023
I cannot thank the staff at Deewater Grange enough for their dedication to caring for my parents. They began their stay due to my father’s serious illness. My mother was initially very worried about moving into a care home but the expert care and attention from all staff soon put her mind at rest. The layout of the home gives an opportunity for both privacy and joining in communal activities while the coffee shop area is perfect for visitors. My father has made a remarkable recovery while at Deewater, much of which is thanks to the quality of nursing and the excellent food he has received throughout. I would highly recommend the care at Deewater to others.
06 April 2023
Our stay has been very relaxing because we are not on medication, and we feel safe here. The staff are extremely caring and helpful. The rooms are very comfortable, and the food is excellent.
27 February 2023
The home is very welcoming and friendly. Mum receives excellent care and the staff really do look after her well. Any medical issues are seen to straight away. The is a lot of space and room so Mum can go walking around without being hemmed in. All the staff know everyone's name so adds to the friendliness. Good range of activities.
31 October 2022
At present, my mum requires nursing care. She couldn't be in a better place. The environment and facilities are amazing. Clean, bright, comfortable and inviting. The food is excellent; fresh, healthy and beautifully presented adding to its appeal. But most importantly to me, the staff are exceptional. They are warm, friendly and welcoming; professional, well-trained, highly competent, patient, kind, caring and compassionate. Nothing is too much trouble. They treat Mum with dignity and respect. Her treatment and care are personalised, specific to her needs and never feel like a series of 'tasks' to be completed. She is always treated as an individual. Mum loves the staff. It is the only facility Mum has been where I feel confident her needs are anticipated and fully met and that she is truly cared for. I can trust the staff completely, which reassures me and greatly reduces any anxiety my dad or I have about her health or care needs. I am delighted with Deewater Grange. It is exceptional.
29 September 2022
My husband received respite care for two weeks and I was most impressed not only by the professionalism of the staff but also by their instant engagement with his needs and wellbeing as an individual. As a frequent visitor, the staff always made me feel welcome at any time and happy to discuss any queries and give helpful advice. I would have no hesitation in returning.
22 September 2022
I chose this care home for my mum because of its staff, facilities and activities. My mother has only been a resident for two weeks and I am pleased that I did. From booking Mum in, to moving her in, to visiting her, to see how she is getting along, I have found the staff to be friendly and helpful at all times. My only couple of suggestions would be that it would be very helpful to have a 'key worker' assigned to Mum. Someone that she can build trust and a relationship with, someone who is a key contact for me to discuss issues, answer questions and give feedback on Mum's progress. A welcome pack may have been useful too, with all the forms for me to complete held within it, as well as contact details of people, address and telephone numbers. I would also be grateful for the phone in Mum's area to be kept to hand so that it can be answered. I was given a phone number to reach Mum, but I found that on a number of occasions it has continually rung and not been answered. A fab home still!
24 August 2022
An amazing care home. My aunty loves this place, it is so friendly, caring and beautifully kept. The staff are amazing with so much going on every day to keep residents active and stimulated. My aunt is looked after in every way possible and she has such a good bond with all the staff. The days out that are organised by the staff are so good and my aunt loves them. It is such a weight off our minds knowing how happy our aunt is at Deewater Grange, seeing her so content and well cared for they are like one big family of their own in Deewater and we could not ask for anything more from them.
01 March 2022
From my first contact with Deewater Grange, the communication has been excellent. The Customer Service Manager was so helpful in arranging Mum's admission at short notice and very clear about all the documentation needed to enable this to happen. I felt she really cared and that we were working together to make this happen, despite the challenge of the home being in lockdown at the time which meant I couldn't visit! When I did get into the home after lockdown I was delighted with the facilities and my Mum's room, as she is too. She loves sitting by her patio door looking onto the garden and is starting to make friends with other residents thanks to encouragement and activities laid on, by the staff. She tells me the food is excellent and when I visit the staff always offer to bring me a drink. The best aspect for me is the caring nature of the management and staff and the ease with which I can communicate with them with regard to my mum's needs.
Latest Reviews for Deewater Grange
19 January 2025
My mum is a resident at Deewater Grange Care Home, and has been a resident for 2 years. Mum was initially in the general care area, but as her needs changed is now in dementia care. She is most definitely happy and settled. Both admin and care staff are very friendly and helpful, and I think, as a relative, it helps to develop a relationship with the staff, as your specific requests then become more like a conversation. Mum's room and facilities generally are super-modern, spacey and well laid out. There are lounges and a cafe on site, which means a change of scenery is possible during a visit. I would recommend Deewater Grange to family or friends.
02 January 2025
Thank you so much for making my mum feel so welcome at Deewater Grange. She came for two weeks of respite care, arriving tired and in need of some TLC, which all the staff went above and beyond to deliver. The staff took time to get to know mum and understand her needs. Her room was very comfortable, and the food was fantastic. Any questions or worries mum had were dealt with quickly, and mum felt listened to, and nothing was too much trouble. She enjoyed some of the many activities that are available there, and it was a great way to get to know some of the other residents. Mum went home, much more relaxed and recharged, and looking forward to (hopefully) visiting again in January for more respite care after an operation.
18 November 2024
Thank you so much for making my mum so welcome at Deewater Grange Care Home since moving in a few weeks ago. We are so grateful to all the friendly staff that we have interacted with so far, all have been both professional and personable. We have had the chance to experience a number of the activity sessions organised by the enthusiastic team, and are really looking forward to the many events in the run-up to the festive season. It's always a joy to visit, and we will continue to encourage friends and family to experience the amazingly kind and positive space created at Deewater Grange.
18 September 2024
I am not normally one for writing reviews but on this occasion, I felt compelled to write and let people know just how amazing every single member of staff has been in both their dealings with me, prior to both my elderly parents checking into DeeWater Grange Care Home as well as the way my parents have been treated since they arrived at the Home. Every single question I had was answered clearly, professionally and with an understanding of the kind of emotions I was going through in what is a huge step for my parents to take. I must give particular thanks to the team who have been absolutely brilliant at every step. My parents are now residing at the care home and quite honestly, since the moment they arrived, they have been treated like VIP guests at a five-star hotel. To sum up, I cannot thank everyone involved at DeeWater Grange enough for the excellent service and facilities they provide. Thank you.
15 May 2024
Lovely welcoming by the staff always smiling. Lovely area inside and outside of the facilities. The managers seem nice and friendly the facilities are clean when going into the building. Tthey do food and drinks at the care home.
29 April 2024
After 18 weeks in the hospital, it was lovely to bring my husband to Deewater Grange to be looked after by your nursing care team. Everyone is lovely and very professional at what they do. The rooms are lovely, very spacious and comfortable. The coffee shop is a wonderful place to go to relax and chat with visitors. Overall, it is a wonderful home.
26 April 2024
The standard of care provided by the dedicated and well-led team at Deewater Grange is exceptional, a real credit to both the company and the wider healthcare sector. The care home provides a modern, safe, tastefully furnished facility for residents who immediately feel welcomed within their new home environment. From our tentative enquiries through the highly professional residential support team, to the warm welcome and continuous support Mum has received from well-trained, committed, and genuinely caring staff, every aspect of the care provided has been highly efficient. Deewater Grange has provided a safe home for Mum with some of the most dedicated and compassionate staff you could wish for. Thank you on behalf of all our family for caring for Mum and making us all feel so welcome - by name - every time we visit.
09 April 2024
Mum has settled well in Deewater Grange and has received excellent care from all the staff. We feel Deewater has a real homely feel and would recommend it to friends with parents needing similar care.
14 March 2024
I like my stay in Deewater so far. The rooms are all clean, the staff are pleasant and I like the food as well. No complaints.
14 March 2024
I love staying in Deewater Grange because it is a lovely place to be. All the staff are nice and I like how clean it is.
15 February 2024
My mother recently moved into Deewater Grange after falling at home and spending time in hospital. My initial visit to Deewater demonstrated to me that Mum's well-being would be in safe hands. After 4 week, my initial feelings about the suitability of Deewater have been totally vindicated and Mum is now much happier and in a better position physically than she was. The staff and management were extremely helpful and supportive in ensuring a smooth transition for Mum from hospital to Deewater with the minimum of drama. Mum's room is lovely and food excellent. All staff are so friendly and helpful. My dog enjoys her visits too.
31 October 2023
Five-star care was provided to my mother during her time at Deewater Grange. The staff were attentive, friendly and caring from day one. As her needs changed the level of care was quickly and professionally adapted. Facilities at the home were excellent and the home is well run. Spotlessly clean without being too clinical. Always had a welcome homely feel.
03 July 2023
I cannot thank the staff at Deewater Grange enough for their dedication to caring for my parents. They began their stay due to my father’s serious illness. My mother was initially very worried about moving into a care home but the expert care and attention from all staff soon put her mind at rest. The layout of the home gives an opportunity for both privacy and joining in communal activities while the coffee shop area is perfect for visitors. My father has made a remarkable recovery while at Deewater, much of which is thanks to the quality of nursing and the excellent food he has received throughout. I would highly recommend the care at Deewater to others.
06 April 2023
Our stay has been very relaxing because we are not on medication, and we feel safe here. The staff are extremely caring and helpful. The rooms are very comfortable, and the food is excellent.
27 February 2023
The home is very welcoming and friendly. Mum receives excellent care and the staff really do look after her well. Any medical issues are seen to straight away. The is a lot of space and room so Mum can go walking around without being hemmed in. All the staff know everyone's name so adds to the friendliness. Good range of activities.
31 October 2022
At present, my mum requires nursing care. She couldn't be in a better place. The environment and facilities are amazing. Clean, bright, comfortable and inviting. The food is excellent; fresh, healthy and beautifully presented adding to its appeal. But most importantly to me, the staff are exceptional. They are warm, friendly and welcoming; professional, well-trained, highly competent, patient, kind, caring and compassionate. Nothing is too much trouble. They treat Mum with dignity and respect. Her treatment and care are personalised, specific to her needs and never feel like a series of 'tasks' to be completed. She is always treated as an individual. Mum loves the staff. It is the only facility Mum has been where I feel confident her needs are anticipated and fully met and that she is truly cared for. I can trust the staff completely, which reassures me and greatly reduces any anxiety my dad or I have about her health or care needs. I am delighted with Deewater Grange. It is exceptional.
29 September 2022
My husband received respite care for two weeks and I was most impressed not only by the professionalism of the staff but also by their instant engagement with his needs and wellbeing as an individual. As a frequent visitor, the staff always made me feel welcome at any time and happy to discuss any queries and give helpful advice. I would have no hesitation in returning.
22 September 2022
I chose this care home for my mum because of its staff, facilities and activities. My mother has only been a resident for two weeks and I am pleased that I did. From booking Mum in, to moving her in, to visiting her, to see how she is getting along, I have found the staff to be friendly and helpful at all times. My only couple of suggestions would be that it would be very helpful to have a 'key worker' assigned to Mum. Someone that she can build trust and a relationship with, someone who is a key contact for me to discuss issues, answer questions and give feedback on Mum's progress. A welcome pack may have been useful too, with all the forms for me to complete held within it, as well as contact details of people, address and telephone numbers. I would also be grateful for the phone in Mum's area to be kept to hand so that it can be answered. I was given a phone number to reach Mum, but I found that on a number of occasions it has continually rung and not been answered. A fab home still!
24 August 2022
An amazing care home. My aunty loves this place, it is so friendly, caring and beautifully kept. The staff are amazing with so much going on every day to keep residents active and stimulated. My aunt is looked after in every way possible and she has such a good bond with all the staff. The days out that are organised by the staff are so good and my aunt loves them. It is such a weight off our minds knowing how happy our aunt is at Deewater Grange, seeing her so content and well cared for they are like one big family of their own in Deewater and we could not ask for anything more from them.
01 March 2022
From my first contact with Deewater Grange, the communication has been excellent. The Customer Service Manager was so helpful in arranging Mum's admission at short notice and very clear about all the documentation needed to enable this to happen. I felt she really cared and that we were working together to make this happen, despite the challenge of the home being in lockdown at the time which meant I couldn't visit! When I did get into the home after lockdown I was delighted with the facilities and my Mum's room, as she is too. She loves sitting by her patio door looking onto the garden and is starting to make friends with other residents thanks to encouragement and activities laid on, by the staff. She tells me the food is excellent and when I visit the staff always offer to bring me a drink. The best aspect for me is the caring nature of the management and staff and the ease with which I can communicate with them with regard to my mum's needs.