Submit a Review for Richmond Manor Care Home
14 Dunstable Street, Ampthill, Bedford, MK45 2JT
View Full Details of Richmond Manor Care HomeLatest Reviews for Richmond Manor Care Home
05 March 2025
Excellent care from the team at Richmond Manor Care Home. Well organised but with a very human touch that came across with each interaction. Food specially prepared for individual needs. Room spotless and thankfully no noisy beeps going off.
05 March 2025
My mother found it difficult to accept that she needed a care home! It took her over a year to do so! Whilst most of us would like to retain our independence for as long as we can, when it comes to choosing care for a loved one there are many factors to consider. We chose Richmond Manor Care Home for many reasons, the reasons we chose it remain true to this day. A truly well-led management team led by a very good leader, the care home manager. An organisation, in our experience, is as good as the person at the top. A generous kind kind-hearted authentic leader who takes her responsibilities professionally knowing that everyone in the home needs to be acknowledged and cared for including residents and all staff. This pervades throughout the atmosphere in the home and it is always a delight to visit my mother. The home is clean, modern and is always welcoming whenever we visit. We would wholeheartedly recommend anyone considering a care home to visit Richmond Manor Care Home, Ampthill.
05 March 2025
I have to thank all of your team for being so very amazing, professional, caring, supportive and just so gentle in our hour of need. It may have only been a short time we were with you, but we will never forget your warmth and kindness to our family. You will all be remembered fondly by us all. Thank you on behalf of the resident's dear husband, he is very broken right now, but that evening you allowed him to stay with her, did him the power of good. Also, thank you for taking the time to go that extra mile and feed us all on a regular basis. Those little things helped so very much. Please pass our thanks to the night staff we did not meet, for caring for our relative through the night. In fact anyone behind the scenes we did not get to thank in person.
24 February 2025
Richmond Manor Care Home has excellent and well-maintained facilities. Even more importantly, all the staff were all caring and kind in the support they gave to my stepmother in her final days. It was reassuring to us - and most of all to her - to see that she was in such safe, attentive and thoughtful hands.
27 January 2025
My Aunt had a recent stay here and from the moment we walked in the front door we knew that this was something special. The facilities provided and the environment are faultless and so beautifully decorated. The individual rooms are so cosy and comfortable. My Aunt loved the food which was plentiful and 5*. The Management and all the staff we met were so friendly, and caring and genuinely had time for my Aunt and also us, nothing was too much trouble. This really is a top-quality care home, providing luxury standards that set Richmond apart from other care homes in the Bedfordshire area.
13 November 2024
Richmond Manor is very welcoming. All the staff are friendly and helpful. The public rooms are very comfortable and beautifully furnished with and have attractive outlooks. The coffee shop is a great place to welcome friends. The games room with its jigsaw gives space for other games. The activity room is great for the daily yoga sessions and entertaining films. I particularly like my room with its patio door onto my own little patio space. The choice of food is good too.
02 October 2024
Mum was well looked after during her stay and the staff kept me well informed of any changes.
01 October 2024
The cognitive status of residents has improved significantly. We found all the staff we met to be polite, cheerful and caring. Richmond Manor is a nice home and one I would not mind coming to when a few years have passed.
27 June 2024
Richmond Manor provides excellent care for my brother, who has dementia. He has now been a resident for six months and is settling in very well indeed. The environment is warm, friendly and very comfortable, and nothing is too much trouble for the care team. The management team and their entire staff are lovely, kind, and supportive. There is always plenty of things to do, with daily activities being offered to all residents. My brother particularly likes the singing and music sessions where he has even been known to dance with other residents. In the interest of my brother's ongoing care, I would say that choosing Richmond Manor was completely the right decision. I can only thank and praise the hard-working staff for their continued support and commitment, and above all for the happiness I now see in my brother each time I visit.
06 June 2024
Mum is known by name by the care team. They are helpful and kind and encourage her to take part in the activities going on. The meals are interesting and well balanced and a good portion size for Mum. She has been at Richmond Manor for 8 months and has settled in well. Her room is kept very clean as are all the common areas.
24 May 2024
I visit my aunty in the home every week since she has been there. She is very happy and enjoys the daily activities and the company of the staff and other residents. This month she really enjoyed watching the chickens hatch and seeing and holding the chicks. She likes all the staff and is happy with all of the care provided.
22 May 2024
Richmond Manor provides first-class care for Mum, who has dementia. Nothing is too much trouble for any of the staff from reception and all homemakers, to the kitchen and laundry. The rooms are well furnished and very comfortable. Mum is a very social person and loves taking part in any (and all) of the activities. She is very happy here and I cannot recommend it highly enough.
16 May 2024
My partner spent much of his time in Richmond Manor very unhappy and distressed, according to a DISS team report. I feel I was not kept fully informed of his behaviour. He lost a lot of weight initially, he had dementia, and needed help with his meals. Laundry could be an issue at times, clothing damaged, missing, or not pressed, sometimes the clothes he wore didn’t fit and were obviously not his. Carers on the whole were good, and did their best. The management was poor.
15 May 2024
I am so thankful to the amazing staff who take excellent care of my grandma. There is nowhere else I would like her to go into respite.
29 April 2024
My experience on many occasions over the period from September 2021 until February 2024, was poor. The laundry service was lacking in care, the visit bookings were haphazard, the management and staff were at times quite unwelcoming, though I did find some of the carers very kind and caring.
17 April 2024
My grandmother is very happy and content.
17 April 2024
My husband is very well cared for, the staff are very helpful and friendly at all times.
17 April 2024
My grandma loves it when she comes and stays here. Home makers are really good at always going out of their way to make her feel special and welcome. The staff nurses are nice too.
18 March 2024
Our relative was looked after with great care and dignity by all staff, especially in the final stages of his life. The understanding and compassion of everyone from carers to nurses, cleaners, catering and management and admin staff was very moving to see. Many of the team went above and beyond to make a difficult life better, and we are very grateful to all of you. Thank you.
31 January 2024
My mum has been a resident of Richmond Manor for almost 3 years. As a family we have been very happy with the service that Richmond Manor offers. My mum's very content and well cared for. If there have been the inevitable concern/issue they have been quickly resolved. I would highly recommend Richmond Manor.
Latest Reviews for Richmond Manor Care Home
05 March 2025
Excellent care from the team at Richmond Manor Care Home. Well organised but with a very human touch that came across with each interaction. Food specially prepared for individual needs. Room spotless and thankfully no noisy beeps going off.
05 March 2025
My mother found it difficult to accept that she needed a care home! It took her over a year to do so! Whilst most of us would like to retain our independence for as long as we can, when it comes to choosing care for a loved one there are many factors to consider. We chose Richmond Manor Care Home for many reasons, the reasons we chose it remain true to this day. A truly well-led management team led by a very good leader, the care home manager. An organisation, in our experience, is as good as the person at the top. A generous kind kind-hearted authentic leader who takes her responsibilities professionally knowing that everyone in the home needs to be acknowledged and cared for including residents and all staff. This pervades throughout the atmosphere in the home and it is always a delight to visit my mother. The home is clean, modern and is always welcoming whenever we visit. We would wholeheartedly recommend anyone considering a care home to visit Richmond Manor Care Home, Ampthill.
05 March 2025
I have to thank all of your team for being so very amazing, professional, caring, supportive and just so gentle in our hour of need. It may have only been a short time we were with you, but we will never forget your warmth and kindness to our family. You will all be remembered fondly by us all. Thank you on behalf of the resident's dear husband, he is very broken right now, but that evening you allowed him to stay with her, did him the power of good. Also, thank you for taking the time to go that extra mile and feed us all on a regular basis. Those little things helped so very much. Please pass our thanks to the night staff we did not meet, for caring for our relative through the night. In fact anyone behind the scenes we did not get to thank in person.
24 February 2025
Richmond Manor Care Home has excellent and well-maintained facilities. Even more importantly, all the staff were all caring and kind in the support they gave to my stepmother in her final days. It was reassuring to us - and most of all to her - to see that she was in such safe, attentive and thoughtful hands.
27 January 2025
My Aunt had a recent stay here and from the moment we walked in the front door we knew that this was something special. The facilities provided and the environment are faultless and so beautifully decorated. The individual rooms are so cosy and comfortable. My Aunt loved the food which was plentiful and 5*. The Management and all the staff we met were so friendly, and caring and genuinely had time for my Aunt and also us, nothing was too much trouble. This really is a top-quality care home, providing luxury standards that set Richmond apart from other care homes in the Bedfordshire area.
13 November 2024
Richmond Manor is very welcoming. All the staff are friendly and helpful. The public rooms are very comfortable and beautifully furnished with and have attractive outlooks. The coffee shop is a great place to welcome friends. The games room with its jigsaw gives space for other games. The activity room is great for the daily yoga sessions and entertaining films. I particularly like my room with its patio door onto my own little patio space. The choice of food is good too.
02 October 2024
Mum was well looked after during her stay and the staff kept me well informed of any changes.
01 October 2024
The cognitive status of residents has improved significantly. We found all the staff we met to be polite, cheerful and caring. Richmond Manor is a nice home and one I would not mind coming to when a few years have passed.
27 June 2024
Richmond Manor provides excellent care for my brother, who has dementia. He has now been a resident for six months and is settling in very well indeed. The environment is warm, friendly and very comfortable, and nothing is too much trouble for the care team. The management team and their entire staff are lovely, kind, and supportive. There is always plenty of things to do, with daily activities being offered to all residents. My brother particularly likes the singing and music sessions where he has even been known to dance with other residents. In the interest of my brother's ongoing care, I would say that choosing Richmond Manor was completely the right decision. I can only thank and praise the hard-working staff for their continued support and commitment, and above all for the happiness I now see in my brother each time I visit.
06 June 2024
Mum is known by name by the care team. They are helpful and kind and encourage her to take part in the activities going on. The meals are interesting and well balanced and a good portion size for Mum. She has been at Richmond Manor for 8 months and has settled in well. Her room is kept very clean as are all the common areas.
24 May 2024
I visit my aunty in the home every week since she has been there. She is very happy and enjoys the daily activities and the company of the staff and other residents. This month she really enjoyed watching the chickens hatch and seeing and holding the chicks. She likes all the staff and is happy with all of the care provided.
22 May 2024
Richmond Manor provides first-class care for Mum, who has dementia. Nothing is too much trouble for any of the staff from reception and all homemakers, to the kitchen and laundry. The rooms are well furnished and very comfortable. Mum is a very social person and loves taking part in any (and all) of the activities. She is very happy here and I cannot recommend it highly enough.
16 May 2024
My partner spent much of his time in Richmond Manor very unhappy and distressed, according to a DISS team report. I feel I was not kept fully informed of his behaviour. He lost a lot of weight initially, he had dementia, and needed help with his meals. Laundry could be an issue at times, clothing damaged, missing, or not pressed, sometimes the clothes he wore didn’t fit and were obviously not his. Carers on the whole were good, and did their best. The management was poor.
15 May 2024
I am so thankful to the amazing staff who take excellent care of my grandma. There is nowhere else I would like her to go into respite.
29 April 2024
My experience on many occasions over the period from September 2021 until February 2024, was poor. The laundry service was lacking in care, the visit bookings were haphazard, the management and staff were at times quite unwelcoming, though I did find some of the carers very kind and caring.
17 April 2024
My grandmother is very happy and content.
17 April 2024
My husband is very well cared for, the staff are very helpful and friendly at all times.
17 April 2024
My grandma loves it when she comes and stays here. Home makers are really good at always going out of their way to make her feel special and welcome. The staff nurses are nice too.
18 March 2024
Our relative was looked after with great care and dignity by all staff, especially in the final stages of his life. The understanding and compassion of everyone from carers to nurses, cleaners, catering and management and admin staff was very moving to see. Many of the team went above and beyond to make a difficult life better, and we are very grateful to all of you. Thank you.
31 January 2024
My mum has been a resident of Richmond Manor for almost 3 years. As a family we have been very happy with the service that Richmond Manor offers. My mum's very content and well cared for. If there have been the inevitable concern/issue they have been quickly resolved. I would highly recommend Richmond Manor.