11 Kilmacolm Road, Bridge of Weir, PA11 3PP
View Full Details of Bridge of WeirMy mum joined Morar living at bridge of weir in February and I can't believe the change in our mum. The team have made us all feel so welcome and show so much care and respect for our mum. They really know how to bring the best out in our elderly parents and I am so impressed by the level of care and attention they give to mum. I didn't want my mum in a home however the Morar team have put my mind at rest and gave me a chance to be a daughter again and not my mums carer. The pink ladies are amazing and the home manager and her team should be proud of what they do. Love to all
I cannot thank the staff at Morar Bridge of Weir enough for the exceptional care they have provided to my mum since she arrived. From day one, they made her feel so welcome, and the support they've given has been outstanding. The communication through the app has been incredibly reassuring for our family, as it allows us to stay updated. The cleanliness of the facilities is impeccable, and the entire environment is warm and inviting. The staff, from managers to domestic workers, have gone above and beyond to make mum feel comfortable and cared for. They've really taken the time to understand her needs and ensure she feels at home. The activities they offer have been fantastic, giving mum the chance to socialize and stay engaged in a way that has made her feel more settled. It's such a relief knowing she's in a place where she feels at home. We are all so reassured by the excellent care, and I can't recommend this care home enough. Thank you all for your dedication and compassion
This is the second time my husband has been in respite care with Morar. He has an annual visit of three weeks while I visit my daughter abroad. He has Parkinsons' dementia and has had the very best of care on both of his visits and this year was welcomed back by staff who remembered him from last year. I found this so encouraging and reassuring as the staff are happy to be working for the company so avoiding constant turnover.He was visited by his sister in law regularly who was amazed at the constant activities which always involved him and which he was happy to be part of. To know that your husband is safe and in a very happy environment makes your time away such a precious space and time to recharge the batteries! I can't thank the staff enough and obviously am eternally grateful for the respite care which is now like gold dust. (A very happy wife)
The staff at Bridge Of Weir are exceptional, they always ensure that they go above and beyond for their residents and their families. Couldn't recommend this home enough, we are so happy to have chosen here for our loved one.
Cannot express how grateful we are for the care provided for our dad. We were so anxious prior to Dad moving into nursing care however the wonderful staff at Morar have alleviated all those concerns. The facilities are second to none but more importantly, the staff have got to know our dad, he always looks clean and well cared for (which absolutely did not happen in hospital, unfortunately). The staff go out of their way to organise activities and events for all the residents and Dad enjoys taking part. I appreciate the fact that staff don't pressurise Dad to attend activities when he prefers not to go, instead they respect his views. The online care plan and online memory box function are great for families. We can upload photos for Dad to see and staff log when Dad has seen anything and how he reacted. It's a great way of maintaining connections on when we can't visit. We truly feel our dad is in the best hands at Morar.
Bridge of weir care home staff exceptionally helpful, friendly and supportive. Our Dad is well looked after and knowing this and feeling that he is safe at all times is of great comfort to the family.
The management and staff at Morar Living, Bridge of Weir are kind, professional, caring and treat residents and families like their own family. The team ensure residents are treated with respect at all times and that makes my journey less traumatic, seeing my husband cope with dementia. I have the utmost respect for all the caring staff who have a very challenging job. The manager has an open-door policy for families which is unheard of in these times.
I have been staying at Bridge of Weir Care Home since December 2023 and wanted to say how content I am. Everyone on the staff treats me really well and the whole environment is superb. They go above and beyond to make sure my every comfort and needs are met. From the outset, they took the time to get to know me and to understand what my individual preferences were and regularly check with me that I am happy with the service they are providing. Their personal and caring approach has made a huge difference to me; to my style of living and my freedom to get involved in events and activities and "do my own thing". I feel very safe here and that all aspects of my retirement could not be catered for any better. It truly is an exceptional place to live.
My auntie has lived at Bridge of Weir for six months now and it is like having my auntie back again, she is living her best life, making lots of new friends, taking part in the morning exercise class. The stress and worry we, as a family, had before my auntie moved in is night and day. The management team are fantastic and very approachable, the member of staff on front of house always has a smile and a coffee (the real stuff) for everyone coming in to visit. The activity team make activities that spark my auntie's interests, which was a challenge but they listened to her life and used her experiences so she enjoys life again. The nurses and care staff are brilliant, they spend time with my aunt, encourage her to remain independent but support her when she struggles. Domestic staff keep her room clean and tidy, kitchen staff give her meals she actually likes with lots of snacks and treats. I can not sing their praises enough. Thank you to all the staff, from myself and all of our family.
Mum has been a resident at B.O.W. since Sep 2023. I wanted to thank the entire team at Morar for the exceptional care they provide to Mum. Mum is always treated with dignity, respect, and compassion. All staff go above and beyond to ensure Mum's every comfort and needs are met. They have taken the time to get to know Mum as an individual and cater to her preferences. This personalised approach has made a world of difference in Mum's adjustment. B.O.W offers a wonderful environment. We as a family especially enjoy the beautiful quiet lounge areas where we can reminisce with Mum over a coffee and a piece of cake. I am particularly impressed with the focus on resident independence. The staff encourages Mum to maintain her own routines as much as possible, which is so important for her well-being. Thanks to Bridge of Weir Care Home, Mum is happy, looked after, and thriving. I have great peace of mind knowing Mum is in such capable and caring hands. This is an exceptional care home.
My mother has been at Bridge of Weir Care Home for coming up 2 years. There have been issues in the past but over the last couple of months things have become so much better. There have been great improvements. The management are approachable and have implemented great things throughout the home. All issues are dealt with in a prompt and pleasantly efficient manner. Well done.
My dad has been a resident since Oct 2022. The care home has gone through a lot of staff changes. From February 2024 there have been big changes and have been driven by the new management team. The manager and her deputy are excellent and a credit to the company. Permanent staff now provide the care, communication is excellent and an open door policy to family and residents. The restrictions for visiting times have all been removed and family and friends can visit at any time. All the departments that help the care home function are tremendous and work as a team and if anything my dad needs to change all you have to do is ask and it is done. I write this review and I am fortunate that I can visit my dad every day and can honestly say from when he first arrived in October 2022 the care home is now functioning as how I would want care provided for my dad and all the departments within the care home are excellent.
I don't get down as often as I like. However, on my most recent visit, I was hugely surprised and pleased by the changes that have occurred, my uncle seemed more content than ever and engaged with the surroundings. There is a definite change in atmosphere and a buzz about the home. I noticed changes such as plants on the balcony, making the area a much more pleasant place to sit and enjoy. My uncle loved the singer and piano player that had recently been and performed. The care has also improved and my aunt sang the praises of the management. Previously, there were issues in getting the right care and getting anything done. The new manager is approachable and seems to be able to achieve what she says she is going to do, my aunt's words, I never met her however she was in on a Sunday and I believe she was sorting out the plants. For me, I definitely felt and saw a positive change in everyone at the home, staff and residents all seemed more lively and certainly, my uncle seemed in fine spirits.
Absolutely amazed at how we were all welcomed into the home, all the staff are so friendly and go above and beyond to make sure we have what we need. The manager and her team make sure that at these uncertain times, we are reassured that our loved ones get the exact care they deserve.
My mum got into Bridge of Weir care home and it’s been an absolutely fantastic place for my mum who is at the end of life. The manager and all the care staff have been fantastic, there’s nothing you would ask for that they didn’t have, or if they didn’t have it they got it within an hour or so. Had several overnight stays with my mum and they would always accommodate. They all loved my family and treated everyone with dignity and respect. If I’d ever had to use a care home nearby there would only be one. The Bridge of Weir Care Home. If I could give them a million stars it wouldn’t be enough. You are all the best at what you do, so from all the family a big tremendous thank you. A very happy family.
January 2024 was a very positive month at Bridge of Weir. Lots of activities for the residents and a generally very settled atmosphere. The home has a great overall team with each service area working closely with others. Residents are very well cared for with dignity and consideration for our relative's needs. The meal selection and quality have greatly improved with the chef happy to listen to feedback and update the menus as required.
Very poorly run care home. No consistency of staff, all agency. Very poor communication. Never answer emails or phone calls. Reported to care commission.
Disappointing. In the two years we have known Morar Living and the 9 months my wife was a resident there have been five managers, and they are now waiting for the third deputy manager to start. Staff morale is poor and care staff turnover high resulting in excessive use of agency staff who are often there for only one shift and therefore don't know the residents, they are focused on the job, not the person. Morar Living's premises and assurances are good but delivery and communication are poor. I withdrew my wife from Morar Living when specific comments and assurances given by three managers and followed by a fourth were unilaterally broken without prior communication or consultation.
A great team that delivers never-ending patience and excellent care. The liaison with family regarding Mum's care and welfare is very welcome. Food quality and choice looks great and Mum regularly enjoys a glass of wine with her dinner. We understand the importance of security and that staff are busy, but sometimes takes a while to gain entry, particularly in the evenings. There is a great range of activities and having a cinema room adds to the fun. Mum loves that she can get her hair done regularly and enjoys a manicure every few weeks. The home has a number of lounges that can be booked for special family events and staff are happy to help prepare them. We have complete peace of mind concerning Mum's care and security. She is safe, well looked after and that makes the family very happy.
My mother has been in this care home for over a year. The staff are generally friendly, helpful, compassionate and caring to Mum and to other residents whom I observe being cared for. Her room and bathroom are of a good size with lots of her own items surrounding her which is important. The food isn't always to Mum's taste but this can happen as everyone has different tastes. The activities have taken a while to get off the ground but hopefully, this will improve-staff changes are the main reason for this.
My mum joined Morar living at bridge of weir in February and I can't believe the change in our mum. The team have made us all feel so welcome and show so much care and respect for our mum. They really know how to bring the best out in our elderly parents and I am so impressed by the level of care and attention they give to mum. I didn't want my mum in a home however the Morar team have put my mind at rest and gave me a chance to be a daughter again and not my mums carer. The pink ladies are amazing and the home manager and her team should be proud of what they do. Love to all
I cannot thank the staff at Morar Bridge of Weir enough for the exceptional care they have provided to my mum since she arrived. From day one, they made her feel so welcome, and the support they've given has been outstanding. The communication through the app has been incredibly reassuring for our family, as it allows us to stay updated. The cleanliness of the facilities is impeccable, and the entire environment is warm and inviting. The staff, from managers to domestic workers, have gone above and beyond to make mum feel comfortable and cared for. They've really taken the time to understand her needs and ensure she feels at home. The activities they offer have been fantastic, giving mum the chance to socialize and stay engaged in a way that has made her feel more settled. It's such a relief knowing she's in a place where she feels at home. We are all so reassured by the excellent care, and I can't recommend this care home enough. Thank you all for your dedication and compassion
This is the second time my husband has been in respite care with Morar. He has an annual visit of three weeks while I visit my daughter abroad. He has Parkinsons' dementia and has had the very best of care on both of his visits and this year was welcomed back by staff who remembered him from last year. I found this so encouraging and reassuring as the staff are happy to be working for the company so avoiding constant turnover.He was visited by his sister in law regularly who was amazed at the constant activities which always involved him and which he was happy to be part of. To know that your husband is safe and in a very happy environment makes your time away such a precious space and time to recharge the batteries! I can't thank the staff enough and obviously am eternally grateful for the respite care which is now like gold dust. (A very happy wife)
The staff at Bridge Of Weir are exceptional, they always ensure that they go above and beyond for their residents and their families. Couldn't recommend this home enough, we are so happy to have chosen here for our loved one.
Cannot express how grateful we are for the care provided for our dad. We were so anxious prior to Dad moving into nursing care however the wonderful staff at Morar have alleviated all those concerns. The facilities are second to none but more importantly, the staff have got to know our dad, he always looks clean and well cared for (which absolutely did not happen in hospital, unfortunately). The staff go out of their way to organise activities and events for all the residents and Dad enjoys taking part. I appreciate the fact that staff don't pressurise Dad to attend activities when he prefers not to go, instead they respect his views. The online care plan and online memory box function are great for families. We can upload photos for Dad to see and staff log when Dad has seen anything and how he reacted. It's a great way of maintaining connections on when we can't visit. We truly feel our dad is in the best hands at Morar.
Bridge of weir care home staff exceptionally helpful, friendly and supportive. Our Dad is well looked after and knowing this and feeling that he is safe at all times is of great comfort to the family.
The management and staff at Morar Living, Bridge of Weir are kind, professional, caring and treat residents and families like their own family. The team ensure residents are treated with respect at all times and that makes my journey less traumatic, seeing my husband cope with dementia. I have the utmost respect for all the caring staff who have a very challenging job. The manager has an open-door policy for families which is unheard of in these times.
I have been staying at Bridge of Weir Care Home since December 2023 and wanted to say how content I am. Everyone on the staff treats me really well and the whole environment is superb. They go above and beyond to make sure my every comfort and needs are met. From the outset, they took the time to get to know me and to understand what my individual preferences were and regularly check with me that I am happy with the service they are providing. Their personal and caring approach has made a huge difference to me; to my style of living and my freedom to get involved in events and activities and "do my own thing". I feel very safe here and that all aspects of my retirement could not be catered for any better. It truly is an exceptional place to live.
My auntie has lived at Bridge of Weir for six months now and it is like having my auntie back again, she is living her best life, making lots of new friends, taking part in the morning exercise class. The stress and worry we, as a family, had before my auntie moved in is night and day. The management team are fantastic and very approachable, the member of staff on front of house always has a smile and a coffee (the real stuff) for everyone coming in to visit. The activity team make activities that spark my auntie's interests, which was a challenge but they listened to her life and used her experiences so she enjoys life again. The nurses and care staff are brilliant, they spend time with my aunt, encourage her to remain independent but support her when she struggles. Domestic staff keep her room clean and tidy, kitchen staff give her meals she actually likes with lots of snacks and treats. I can not sing their praises enough. Thank you to all the staff, from myself and all of our family.
Mum has been a resident at B.O.W. since Sep 2023. I wanted to thank the entire team at Morar for the exceptional care they provide to Mum. Mum is always treated with dignity, respect, and compassion. All staff go above and beyond to ensure Mum's every comfort and needs are met. They have taken the time to get to know Mum as an individual and cater to her preferences. This personalised approach has made a world of difference in Mum's adjustment. B.O.W offers a wonderful environment. We as a family especially enjoy the beautiful quiet lounge areas where we can reminisce with Mum over a coffee and a piece of cake. I am particularly impressed with the focus on resident independence. The staff encourages Mum to maintain her own routines as much as possible, which is so important for her well-being. Thanks to Bridge of Weir Care Home, Mum is happy, looked after, and thriving. I have great peace of mind knowing Mum is in such capable and caring hands. This is an exceptional care home.
My mother has been at Bridge of Weir Care Home for coming up 2 years. There have been issues in the past but over the last couple of months things have become so much better. There have been great improvements. The management are approachable and have implemented great things throughout the home. All issues are dealt with in a prompt and pleasantly efficient manner. Well done.
My dad has been a resident since Oct 2022. The care home has gone through a lot of staff changes. From February 2024 there have been big changes and have been driven by the new management team. The manager and her deputy are excellent and a credit to the company. Permanent staff now provide the care, communication is excellent and an open door policy to family and residents. The restrictions for visiting times have all been removed and family and friends can visit at any time. All the departments that help the care home function are tremendous and work as a team and if anything my dad needs to change all you have to do is ask and it is done. I write this review and I am fortunate that I can visit my dad every day and can honestly say from when he first arrived in October 2022 the care home is now functioning as how I would want care provided for my dad and all the departments within the care home are excellent.
I don't get down as often as I like. However, on my most recent visit, I was hugely surprised and pleased by the changes that have occurred, my uncle seemed more content than ever and engaged with the surroundings. There is a definite change in atmosphere and a buzz about the home. I noticed changes such as plants on the balcony, making the area a much more pleasant place to sit and enjoy. My uncle loved the singer and piano player that had recently been and performed. The care has also improved and my aunt sang the praises of the management. Previously, there were issues in getting the right care and getting anything done. The new manager is approachable and seems to be able to achieve what she says she is going to do, my aunt's words, I never met her however she was in on a Sunday and I believe she was sorting out the plants. For me, I definitely felt and saw a positive change in everyone at the home, staff and residents all seemed more lively and certainly, my uncle seemed in fine spirits.
Absolutely amazed at how we were all welcomed into the home, all the staff are so friendly and go above and beyond to make sure we have what we need. The manager and her team make sure that at these uncertain times, we are reassured that our loved ones get the exact care they deserve.
My mum got into Bridge of Weir care home and it’s been an absolutely fantastic place for my mum who is at the end of life. The manager and all the care staff have been fantastic, there’s nothing you would ask for that they didn’t have, or if they didn’t have it they got it within an hour or so. Had several overnight stays with my mum and they would always accommodate. They all loved my family and treated everyone with dignity and respect. If I’d ever had to use a care home nearby there would only be one. The Bridge of Weir Care Home. If I could give them a million stars it wouldn’t be enough. You are all the best at what you do, so from all the family a big tremendous thank you. A very happy family.
January 2024 was a very positive month at Bridge of Weir. Lots of activities for the residents and a generally very settled atmosphere. The home has a great overall team with each service area working closely with others. Residents are very well cared for with dignity and consideration for our relative's needs. The meal selection and quality have greatly improved with the chef happy to listen to feedback and update the menus as required.
Very poorly run care home. No consistency of staff, all agency. Very poor communication. Never answer emails or phone calls. Reported to care commission.
Disappointing. In the two years we have known Morar Living and the 9 months my wife was a resident there have been five managers, and they are now waiting for the third deputy manager to start. Staff morale is poor and care staff turnover high resulting in excessive use of agency staff who are often there for only one shift and therefore don't know the residents, they are focused on the job, not the person. Morar Living's premises and assurances are good but delivery and communication are poor. I withdrew my wife from Morar Living when specific comments and assurances given by three managers and followed by a fourth were unilaterally broken without prior communication or consultation.
A great team that delivers never-ending patience and excellent care. The liaison with family regarding Mum's care and welfare is very welcome. Food quality and choice looks great and Mum regularly enjoys a glass of wine with her dinner. We understand the importance of security and that staff are busy, but sometimes takes a while to gain entry, particularly in the evenings. There is a great range of activities and having a cinema room adds to the fun. Mum loves that she can get her hair done regularly and enjoys a manicure every few weeks. The home has a number of lounges that can be booked for special family events and staff are happy to help prepare them. We have complete peace of mind concerning Mum's care and security. She is safe, well looked after and that makes the family very happy.
My mother has been in this care home for over a year. The staff are generally friendly, helpful, compassionate and caring to Mum and to other residents whom I observe being cared for. Her room and bathroom are of a good size with lots of her own items surrounding her which is important. The food isn't always to Mum's taste but this can happen as everyone has different tastes. The activities have taken a while to get off the ground but hopefully, this will improve-staff changes are the main reason for this.