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Barnet Road, Potters Bar, EN6 2SJ
View Full Details of Potters GrangeLatest Reviews for Potters Grange
14 October 2024
We had arranged a lunch get-together for a family in the Fine Dining area. The room was set up beautifully, we had a choice for lunch, and beverages were provided. The service was excellent, the food was delicious & our family had a super time together. Thank you Potters Grange.
08 October 2024
Whenever visiting the home, I have always found the staff very welcoming and happy. The staff are so kind and nothing is too much trouble. The activities are fun with music and games, fitness classes, and lots of laughter. There is a beautiful garden which residents, family, and friends can use whenever the weather is good. The food is always well prepared and nutritious and there is a good choice every day. Whenever visiting my twin Aunts am always asked if I want to stay for lunch with them. Whenever there is a birthday the Chef always makes a special cake for the resident concerned and everyone joins in celebrating. The cleanliness of Potters Grange is exceptional and everywhere is spotless. There is a hairdresser and cinema where residents can view and enjoy films. My Aunts are very happy living here. Would highly recommend this home to family and friends.
02 October 2024
I have been visiting the care home for over 2 years now. I couldn't ask for a better home for my friend to be in. All the residents & residents' relatives are treated with the utmost respect, the staff are caring, and compassionate & treat each resident as if it was their own Mother/Father.
16 September 2024
We are constantly impressed by the level of care and attention given to my friend. It's been a special month as it was my friend's 98th birthday and it was beautifully celebrated with a beautiful home-cooked cake! We are so happy and confident my friend is recovering the most amazing care! Thank you! Big thanks to the general manager for running a really tight ship!
10 September 2024
My sister has been at the Potters Grange for over 2 years now. It took her a while to settle in due to new environment but she is settled and liking it now. I must say that it's a very welcoming place and has a homely feel with dedicated staff providing a great level of care. The staff are always cheerful and willing to help and they ensure her health needs are met and make her feel safe at all times. There are opportunities for participation in meaningful indoor and outdoor activities. The place, garden areas, rooms and bathrooms are very clean and tidy. There is also good quality food choices and options about where to eat meals. Overall I am happy with the care being provided to my sister and would recommend this place to my friends and families.
02 September 2024
The team at Potters Grange are always welcoming, and always happy to help with my questions regarding the care for my mother. I also find Potters Grange an inclusive care home which is particularly important to me. The care home is always very presentable and the teams around the home are all friendly and approachable. I have attended their Summer party for the residents and family and it was wonderful. Their garden space is lovely and calm. Thank you to the team for all you do - it is very much appreciated.
11 July 2024
I have been visiting a friend who moved into Potters Grange in January 2024. I have been extremely impressed with the standard of care given. As soon as you walk through the door you are met with warm, caring receptionists who make you feel welcome. Potters Grange is an amazing care home, the best I have ever seen. The Manager and all his excellent staff, from nurses, carers, domestics, catering, and maintenance, are a delight and a credit to the care profession. everyone is kind, caring, approachable and always ready to help. They take time to talk and listen and understand residents' individual needs, they create a wonderful home with understanding, fun and laughter. I cannot thank them all enough for being such a wonderful team of caring people. It would be lovely if all care homes were of this standard.
10 July 2024
My aunt was a resident at Potters Grange for just over two years. During this time the care that she received was excellent and the staff were always very professional, caring and treated my Aunt with the utmost respect and dignity at all times. The gardens were lovely, well kept and my Aunt was always encouraged to take advantage of the facility. There was a full programme of activities with lots of choices available. She was very happy there and I would highly recommend it.
10 July 2024
My mum had been living at Potters Grange since June 2022 and sadly passed away on 24th June 2024. During that time the care and compassion she received from everyone at Potters Grange was incredible. This is especially true of her final weeks. If anyone reading this is looking for a care home for themselves or their relative, I would not hesitate to recommend Potters Grange.
25 June 2024
My aunt has been at Potters Grange for around 2 years and I cannot thank the care home and all the staff for the excellent service and care they have provided her since she first became a resident. In today's climate, it is not easy to find a suitable care home for loved ones, you hear all about the shortfall in funding these days along with the shocking standards that people have to meet while being looked after. To be honest, this care home is luxury, the standards are extremely high. It definitely shows rooms, mealtime and the care everyone provides. Lovely gardens for the summer months and great entertainment for all that wants to take part. I am so pleased that I found this home for my aunt. She is very happy.
24 June 2024
My mother was an owner of her own residential care home and so I'm familiar with CQC standards and the variety and range of professional care and environments. Potters Grange led by the manager and his excellent team is definitely the best care home I have ever seen. The facilities and setting are matched by the highest level of professional care and personal consideration. I couldn't praise the home enough.
20 June 2024
My uncle truly loves it here, all the staff are amazing, it's so welcoming and friendly it really is home from home, we can't fault it in any way, my uncle needs nursing care, and nurses are there 24 hours. We are so fortunate to have found this amazing place. I would highly recommend this home to anyone.
13 June 2024
My neighbour moved here and I visited him regularly. The quality of rooms and the facilities were very high and the staff friendly and efficient. My neighbour was not always the easiest to please and he was very happy at Potters Grange.
13 June 2024
A family member is a resident at Potters Grange, the team take excellent care of her, all her needs are taken care of which is very reassuring. Everyone is always welcoming, friendly and in good spirits. The home has a pleasant and relaxing environment. Potters Grange is clean, spotless and her room and her private bathroom are always immaculate. There is a lovely garden outside when the weather is warm enough to sit out. Very good program of activities are available for residents to take part in. Overall as a family, we are very happy with everything at Potters Grange, my aunt is extremely settled and rather happy.
06 June 2024
We are so glad we took the time to visit different homes before choosing Potters Grange, this is a marvellous place where everyone from reception through to the management are kind, caring and friendly and efficient. My mother has now settled in and is finding the activities very enriching and enjoyable. Our family couldn't be happier with the wat the home is run, it is very clean and high standards are maintained across the different aspects of the home, well done to the team!
04 June 2024
Potters Grange is an excellent care home and the perfect place for my elderly mum. From the moment you arrive, you are greeted by friendly, cheerful and caring staff. Even the receptionist knows how the residents are that day! All the lovely carers, nurses and ancillary staff go out of their way to help residents and make them feel at home. The activities are well thought out and residents are encouraged to join in. Every time I visit, I can see that Mum is getting the best possible care. I am reassured that she is safe and well looked after. I would recommend Potters Grange wholeheartedly.
14 May 2024
After viewing many care homes with my sister for my brother-in-law, we could not believe how fantastic Potters Grange is. The staff are very helpful and caring towards the residents. They all seem so happy, such a family atmosphere. Food, entertainment and cleanliness is amazing. I would thoroughly recommend this home to anyone for their loved one, so well cared for with the utmost affection.
10 May 2024
When I first went to Potters Grange to view it, I couldn't believe it was a care home. I have never seen such a lovely place. The staff are so amazing, so caring and friendly. I visit my husband there four times a week and there is always some kind of activity going on for the residents and when I leave I know he is going to be well looked after by a kind and caring team.
26 April 2024
I'm sharing this review following a brief stay for my father. I'm highly impressed with the manager and the entire care and support team for their compassionate and professional approach in caring for my father, who has high needs. They administered his medication accurately, closely monitored his food and hydration intake, provided encouragement during meals, and showed a high level of personal care and respect despite the challenges. Overall, I'm very impressed with the service, especially considering the difficult circumstances and short duration of the stay. I would definitely use their services again, as their respect and courtesy were consistently evident.
23 April 2024
I arrived at Potters Grange for a 2 week respite stay directly from hospital. My room and bathroom were spotlessly clean. The nursing staff and personal care team have treated me with kindness, professionalism and respect. I return home well on the way to full recovery.
Latest Reviews for Potters Grange
14 October 2024
We had arranged a lunch get-together for a family in the Fine Dining area. The room was set up beautifully, we had a choice for lunch, and beverages were provided. The service was excellent, the food was delicious & our family had a super time together. Thank you Potters Grange.
08 October 2024
Whenever visiting the home, I have always found the staff very welcoming and happy. The staff are so kind and nothing is too much trouble. The activities are fun with music and games, fitness classes, and lots of laughter. There is a beautiful garden which residents, family, and friends can use whenever the weather is good. The food is always well prepared and nutritious and there is a good choice every day. Whenever visiting my twin Aunts am always asked if I want to stay for lunch with them. Whenever there is a birthday the Chef always makes a special cake for the resident concerned and everyone joins in celebrating. The cleanliness of Potters Grange is exceptional and everywhere is spotless. There is a hairdresser and cinema where residents can view and enjoy films. My Aunts are very happy living here. Would highly recommend this home to family and friends.
02 October 2024
I have been visiting the care home for over 2 years now. I couldn't ask for a better home for my friend to be in. All the residents & residents' relatives are treated with the utmost respect, the staff are caring, and compassionate & treat each resident as if it was their own Mother/Father.
16 September 2024
We are constantly impressed by the level of care and attention given to my friend. It's been a special month as it was my friend's 98th birthday and it was beautifully celebrated with a beautiful home-cooked cake! We are so happy and confident my friend is recovering the most amazing care! Thank you! Big thanks to the general manager for running a really tight ship!
10 September 2024
My sister has been at the Potters Grange for over 2 years now. It took her a while to settle in due to new environment but she is settled and liking it now. I must say that it's a very welcoming place and has a homely feel with dedicated staff providing a great level of care. The staff are always cheerful and willing to help and they ensure her health needs are met and make her feel safe at all times. There are opportunities for participation in meaningful indoor and outdoor activities. The place, garden areas, rooms and bathrooms are very clean and tidy. There is also good quality food choices and options about where to eat meals. Overall I am happy with the care being provided to my sister and would recommend this place to my friends and families.
02 September 2024
The team at Potters Grange are always welcoming, and always happy to help with my questions regarding the care for my mother. I also find Potters Grange an inclusive care home which is particularly important to me. The care home is always very presentable and the teams around the home are all friendly and approachable. I have attended their Summer party for the residents and family and it was wonderful. Their garden space is lovely and calm. Thank you to the team for all you do - it is very much appreciated.
11 July 2024
I have been visiting a friend who moved into Potters Grange in January 2024. I have been extremely impressed with the standard of care given. As soon as you walk through the door you are met with warm, caring receptionists who make you feel welcome. Potters Grange is an amazing care home, the best I have ever seen. The Manager and all his excellent staff, from nurses, carers, domestics, catering, and maintenance, are a delight and a credit to the care profession. everyone is kind, caring, approachable and always ready to help. They take time to talk and listen and understand residents' individual needs, they create a wonderful home with understanding, fun and laughter. I cannot thank them all enough for being such a wonderful team of caring people. It would be lovely if all care homes were of this standard.
10 July 2024
My aunt was a resident at Potters Grange for just over two years. During this time the care that she received was excellent and the staff were always very professional, caring and treated my Aunt with the utmost respect and dignity at all times. The gardens were lovely, well kept and my Aunt was always encouraged to take advantage of the facility. There was a full programme of activities with lots of choices available. She was very happy there and I would highly recommend it.
10 July 2024
My mum had been living at Potters Grange since June 2022 and sadly passed away on 24th June 2024. During that time the care and compassion she received from everyone at Potters Grange was incredible. This is especially true of her final weeks. If anyone reading this is looking for a care home for themselves or their relative, I would not hesitate to recommend Potters Grange.
25 June 2024
My aunt has been at Potters Grange for around 2 years and I cannot thank the care home and all the staff for the excellent service and care they have provided her since she first became a resident. In today's climate, it is not easy to find a suitable care home for loved ones, you hear all about the shortfall in funding these days along with the shocking standards that people have to meet while being looked after. To be honest, this care home is luxury, the standards are extremely high. It definitely shows rooms, mealtime and the care everyone provides. Lovely gardens for the summer months and great entertainment for all that wants to take part. I am so pleased that I found this home for my aunt. She is very happy.
24 June 2024
My mother was an owner of her own residential care home and so I'm familiar with CQC standards and the variety and range of professional care and environments. Potters Grange led by the manager and his excellent team is definitely the best care home I have ever seen. The facilities and setting are matched by the highest level of professional care and personal consideration. I couldn't praise the home enough.
20 June 2024
My uncle truly loves it here, all the staff are amazing, it's so welcoming and friendly it really is home from home, we can't fault it in any way, my uncle needs nursing care, and nurses are there 24 hours. We are so fortunate to have found this amazing place. I would highly recommend this home to anyone.
13 June 2024
My neighbour moved here and I visited him regularly. The quality of rooms and the facilities were very high and the staff friendly and efficient. My neighbour was not always the easiest to please and he was very happy at Potters Grange.
13 June 2024
A family member is a resident at Potters Grange, the team take excellent care of her, all her needs are taken care of which is very reassuring. Everyone is always welcoming, friendly and in good spirits. The home has a pleasant and relaxing environment. Potters Grange is clean, spotless and her room and her private bathroom are always immaculate. There is a lovely garden outside when the weather is warm enough to sit out. Very good program of activities are available for residents to take part in. Overall as a family, we are very happy with everything at Potters Grange, my aunt is extremely settled and rather happy.
06 June 2024
We are so glad we took the time to visit different homes before choosing Potters Grange, this is a marvellous place where everyone from reception through to the management are kind, caring and friendly and efficient. My mother has now settled in and is finding the activities very enriching and enjoyable. Our family couldn't be happier with the wat the home is run, it is very clean and high standards are maintained across the different aspects of the home, well done to the team!
04 June 2024
Potters Grange is an excellent care home and the perfect place for my elderly mum. From the moment you arrive, you are greeted by friendly, cheerful and caring staff. Even the receptionist knows how the residents are that day! All the lovely carers, nurses and ancillary staff go out of their way to help residents and make them feel at home. The activities are well thought out and residents are encouraged to join in. Every time I visit, I can see that Mum is getting the best possible care. I am reassured that she is safe and well looked after. I would recommend Potters Grange wholeheartedly.
14 May 2024
After viewing many care homes with my sister for my brother-in-law, we could not believe how fantastic Potters Grange is. The staff are very helpful and caring towards the residents. They all seem so happy, such a family atmosphere. Food, entertainment and cleanliness is amazing. I would thoroughly recommend this home to anyone for their loved one, so well cared for with the utmost affection.
10 May 2024
When I first went to Potters Grange to view it, I couldn't believe it was a care home. I have never seen such a lovely place. The staff are so amazing, so caring and friendly. I visit my husband there four times a week and there is always some kind of activity going on for the residents and when I leave I know he is going to be well looked after by a kind and caring team.
26 April 2024
I'm sharing this review following a brief stay for my father. I'm highly impressed with the manager and the entire care and support team for their compassionate and professional approach in caring for my father, who has high needs. They administered his medication accurately, closely monitored his food and hydration intake, provided encouragement during meals, and showed a high level of personal care and respect despite the challenges. Overall, I'm very impressed with the service, especially considering the difficult circumstances and short duration of the stay. I would definitely use their services again, as their respect and courtesy were consistently evident.
23 April 2024
I arrived at Potters Grange for a 2 week respite stay directly from hospital. My room and bathroom were spotlessly clean. The nursing staff and personal care team have treated me with kindness, professionalism and respect. I return home well on the way to full recovery.