Submit a Review for Sutton Rose Care Home
St Michaels Road, Boldmere, Sutton Coldfield, B73 5SY
View Full Details of Sutton Rose Care HomeLatest Reviews for Sutton Rose Care Home
05 February 2025
Beautiful care home, spacious, clean and lovely staff. My mother came here for respite in November. We have been able to sleep at night knowing my mum is being well cared for.
27 January 2025
My Dad came into Sutton Rose Care Home yesterday. Right from the moment we came in everyone was so lovely all coming to greet him before we even got to his room. My dad's room is beautiful, so spacious, a big TV, en-suite and overlooking the garden. The care is outstanding and dad is really enjoying the food. All the staff are continually being so friendly and caring. Also from the moment we came for the initial enquiry and assessing Dad for his needs and all the lead up to Dad arriving, the staff have been wonderful. My Dad felt instantly settled from the moment he arrived. Thank you so much to all the staff.
17 January 2025
A warm, caring ambiance from arrival to departure. A very friendly atmosphere right away. Consistently good, attentive carers with lovely manners combined with efficiency. Lots of assistance given in a respectful way to those who need it without the need to ask. Food is good and plentiful, attractively presented. Rooms are cleaned daily without fail. The Sutton Rose Care Home is attractively furnished and decorated but it's the staff that make it really special.
14 January 2025
My father moved to Sutton Rose in April 2022 following a stroke. He lived there until he passed away in early December 2024. I viewed three other homes as well as Sutton Rose. None of the others could compare in terms of the size of the ensuite rooms, the communal areas, and the overall environment at Sutton Rose. The facilities shared with the adjacent flats: The cinema, library, and Bistro (and even a gym) are amazing. We spent many happy Saturday lunches with Dad in the Bistro, as well as many fun events such as Halloween fireworks. When Dad moved in, I was relieved to find that the quality of the facilities was matched by the level of care provided. He was made to feel welcome and settled in well. Over the time that he was there both he and our family became good friends with many of the staff at Sutton Rose. Choosing a care home is difficult. I have no regrets in choosing Sutton Rose for Dad.
14 November 2024
My father moved into Sutton Rose care home and has settled well. His move was stress-free for us as a family and the staff were very welcoming. The decor and environment is lovely, clean, and spacious. The staff team are friendly and caring and always happy to help.
12 November 2024
All staff have been very professionally friendly to me (daughter) and my father who has been here for respite care. Encourage, welcome and put at ease. My father has been made a fuss of. Very comfortable environment. Can only comment on 4 days of experience.
01 November 2024
My brother has been in Sutton Rose since April 2024, this was originally temporary until certain matters were sorted out by his POAs (myself and my other brother). We had to look at other care homes this month (October) and it became very apparent that Sutton Rose was by far the best in care, facilities, professionalism and location. My brother has nursing needs and we needed a long-term care facility. After a whole day of looking at other care homes, it was a no-brainer that Sutton Rose was the best suited to his style of living, it is also well-kept and furnished. Conversations were conducted with the professionals at Sutton Rose and his social worker and we are very pleased that he will be staying at Sutton Rose. After a lifetime of working my brother is now very content now that the situation has been sorted out and he can now relax and receive the care that he needs at Sutton Rose.
01 November 2024
My husband has been a resident in Sutton Rose Care Home for 2 weeks and settled really well after 3 months in hospital. He is really happy and thinks he's in a 5-star hotel.
30 October 2024
We relocated Dad from another care home in the area due to us not being happy to Sutton Rose, from the 1st initial meeting with a particular member of staff we knew it was where we wanted him to be. All staff are happy, pleasant, informative and always keep us updated. Surroundings and facilities are lovely and when it is time to leave after your visit we don't feel upset or sad as we know he is being well cared for. Would highly recommend Sutton Rose for someone who is looking for a care home.
16 October 2024
There has been a new manageress and deputy. She has arranged meetings so that residents can air their views. She is sympathetic and I feel she will do her best to accommodate us. The food menu will be changing for winter and we will have a choice which is very good. I feel Sutton Rose Care Home will improve now. We have a very competent manageress.
21 August 2024
My mother has been a resident at Sutton Rose for a month now and I am extremely happy with the welcome and care she has received. All of the staff are friendly and compassionate and the management team have helped us as a family through this difficult time by showing us guidance and support. The rooms are spacious, well-equipped and very clean. Food is nutritious and Mum is eating well. Mum has been encouraged to participate in activities without being pressured and has been able to form some new friendships with other residents. I would happily recommend Sutton Rose to others looking for residential care for their loved ones.
10 July 2024
My father spent 15 nights at Sutton Rose. His ensuite room was large, comfortable and spotlessly clean. He was treated with respect and I thought the toiletries and flower arrangement awaiting him on arrival was a considerate touch. He also received a free eye test and haircut during his stay which was fantastic as his mobility issues do make appointments difficult to attend. He was also able to receive his daily paper so he could complete the crosswords, he loves and keeps up to date with the news.
18 June 2024
My wife has Alzheimer's and has now been at Sutton Rose Care Home for 3 years. The facilities, food and activities provided are first-class. Links to the local community such as the Bistro which is on site and the nearest school are also enjoyed by the residents. The care and support given to the residents and their families is outstanding. This has helped me greatly as my wife's Alzheimers has worsened. Efforts and thoughtfulness given by staff to help us celebrate our wedding anniversary gave us a very special day. Very high-quality management and staff teams make Sutton Rose a wonderful care home.
10 June 2024
My dad was moved from the hospital to Sutton Rose Care Home for palliative care. Although he was only resident for three weeks the care he was given by all the staff was outstanding. We could not have asked for better support during his final weeks. I would highly recommend Sutton Rose to anyone needing care for a loved one.
06 June 2024
Sutton Rose Care Home is well-managed and has first-class facilities. It has excellent staff who always strive to do their very best for all residents. All members of the team are friendly, welcoming and enthusiastic, which is the main differentiator with other care homes. The food is consistently of high quality and there are regular activities arranged to engage and stimulate the residents. The manager and her team are always working to enhance communication with the residents' families and are willing to take on board any feedback offered. I feel the advice and support given has helped my family come to terms with and manage what has been a very difficult and emotional period in our lives, with us knowing that both of our parents are safe and secure and receiving the best care we can possibly arrange for them.
22 May 2024
Very helpful when arranging respite care. Care Home is thoughtfully designed with lovely rooms, lots of facilities, and very friendly staff. The food is excellent and the onsite bistro is a very useful addition for a change of scenery.
22 May 2024
Staff very helpful and supportive. Had already had interaction with care home in April and a tour of home and facilities. Each visit and interaction has been extremely positive and everyone has done their best to secure a positive outcome for my father.
17 April 2024
My brother's room is quite lovely, has his pictures up and he feels at home and settled. The staff are simply wonderful and so very caring. Having the Bistrol attached is great as we travel many hours from the North. Just wish you could build one near us! Enjoyed the singing contest, red carpet and little Oscars. We feel so content knowing he is within Sutton Rose. Thank you.
10 April 2024
My 94-year-old mother was interested to try a respite stay at Sutton Rose in case she ever needed this in the future. She found the care, kindness and attentiveness of the staff exemplary, and enjoyed the choice of food and a very comfortable room with a garden view. She was able to meet with friends in the bistro and carry on playing her bridge online as usual from her room. Although she didn't have a chance to make the most of the excellent facilities on her brief visit of a week, she enjoyed the luxury of having her hair done in the little salon. The experience allayed her concerns about needing residential care in the future and reassured her that she could always go there, knowing that it would be a welcoming place for a short stay, or indeed a longer one. For us as a family, it is good to know that such a high-quality of care is available locally.
19 March 2024
Cannot fault Sutton Rose. They looked after my 91-year-old mother for two weeks of respite, and what wonderful care she received from all the staff. The rooms and facilities would put most 4-star hotels to shame, and the back-office support was equally impressive from the first phone call to the last. The amount of structure and professionalism built into the assessment and admission process was a step above any other home I’ve dealt with. My mother couldn’t fault the way she was welcomed and supported during her stay, and the care staff called regularly to check in with the family which gave us additional peace of mind. Arrange a visit, have a coffee, and see for yourself. The website isn’t some glossy, overly airbrushed sales pitch. It really is that good.
Latest Reviews for Sutton Rose Care Home
05 February 2025
Beautiful care home, spacious, clean and lovely staff. My mother came here for respite in November. We have been able to sleep at night knowing my mum is being well cared for.
27 January 2025
My Dad came into Sutton Rose Care Home yesterday. Right from the moment we came in everyone was so lovely all coming to greet him before we even got to his room. My dad's room is beautiful, so spacious, a big TV, en-suite and overlooking the garden. The care is outstanding and dad is really enjoying the food. All the staff are continually being so friendly and caring. Also from the moment we came for the initial enquiry and assessing Dad for his needs and all the lead up to Dad arriving, the staff have been wonderful. My Dad felt instantly settled from the moment he arrived. Thank you so much to all the staff.
17 January 2025
A warm, caring ambiance from arrival to departure. A very friendly atmosphere right away. Consistently good, attentive carers with lovely manners combined with efficiency. Lots of assistance given in a respectful way to those who need it without the need to ask. Food is good and plentiful, attractively presented. Rooms are cleaned daily without fail. The Sutton Rose Care Home is attractively furnished and decorated but it's the staff that make it really special.
14 January 2025
My father moved to Sutton Rose in April 2022 following a stroke. He lived there until he passed away in early December 2024. I viewed three other homes as well as Sutton Rose. None of the others could compare in terms of the size of the ensuite rooms, the communal areas, and the overall environment at Sutton Rose. The facilities shared with the adjacent flats: The cinema, library, and Bistro (and even a gym) are amazing. We spent many happy Saturday lunches with Dad in the Bistro, as well as many fun events such as Halloween fireworks. When Dad moved in, I was relieved to find that the quality of the facilities was matched by the level of care provided. He was made to feel welcome and settled in well. Over the time that he was there both he and our family became good friends with many of the staff at Sutton Rose. Choosing a care home is difficult. I have no regrets in choosing Sutton Rose for Dad.
14 November 2024
My father moved into Sutton Rose care home and has settled well. His move was stress-free for us as a family and the staff were very welcoming. The decor and environment is lovely, clean, and spacious. The staff team are friendly and caring and always happy to help.
12 November 2024
All staff have been very professionally friendly to me (daughter) and my father who has been here for respite care. Encourage, welcome and put at ease. My father has been made a fuss of. Very comfortable environment. Can only comment on 4 days of experience.
01 November 2024
My brother has been in Sutton Rose since April 2024, this was originally temporary until certain matters were sorted out by his POAs (myself and my other brother). We had to look at other care homes this month (October) and it became very apparent that Sutton Rose was by far the best in care, facilities, professionalism and location. My brother has nursing needs and we needed a long-term care facility. After a whole day of looking at other care homes, it was a no-brainer that Sutton Rose was the best suited to his style of living, it is also well-kept and furnished. Conversations were conducted with the professionals at Sutton Rose and his social worker and we are very pleased that he will be staying at Sutton Rose. After a lifetime of working my brother is now very content now that the situation has been sorted out and he can now relax and receive the care that he needs at Sutton Rose.
01 November 2024
My husband has been a resident in Sutton Rose Care Home for 2 weeks and settled really well after 3 months in hospital. He is really happy and thinks he's in a 5-star hotel.
30 October 2024
We relocated Dad from another care home in the area due to us not being happy to Sutton Rose, from the 1st initial meeting with a particular member of staff we knew it was where we wanted him to be. All staff are happy, pleasant, informative and always keep us updated. Surroundings and facilities are lovely and when it is time to leave after your visit we don't feel upset or sad as we know he is being well cared for. Would highly recommend Sutton Rose for someone who is looking for a care home.
16 October 2024
There has been a new manageress and deputy. She has arranged meetings so that residents can air their views. She is sympathetic and I feel she will do her best to accommodate us. The food menu will be changing for winter and we will have a choice which is very good. I feel Sutton Rose Care Home will improve now. We have a very competent manageress.
21 August 2024
My mother has been a resident at Sutton Rose for a month now and I am extremely happy with the welcome and care she has received. All of the staff are friendly and compassionate and the management team have helped us as a family through this difficult time by showing us guidance and support. The rooms are spacious, well-equipped and very clean. Food is nutritious and Mum is eating well. Mum has been encouraged to participate in activities without being pressured and has been able to form some new friendships with other residents. I would happily recommend Sutton Rose to others looking for residential care for their loved ones.
10 July 2024
My father spent 15 nights at Sutton Rose. His ensuite room was large, comfortable and spotlessly clean. He was treated with respect and I thought the toiletries and flower arrangement awaiting him on arrival was a considerate touch. He also received a free eye test and haircut during his stay which was fantastic as his mobility issues do make appointments difficult to attend. He was also able to receive his daily paper so he could complete the crosswords, he loves and keeps up to date with the news.
18 June 2024
My wife has Alzheimer's and has now been at Sutton Rose Care Home for 3 years. The facilities, food and activities provided are first-class. Links to the local community such as the Bistro which is on site and the nearest school are also enjoyed by the residents. The care and support given to the residents and their families is outstanding. This has helped me greatly as my wife's Alzheimers has worsened. Efforts and thoughtfulness given by staff to help us celebrate our wedding anniversary gave us a very special day. Very high-quality management and staff teams make Sutton Rose a wonderful care home.
10 June 2024
My dad was moved from the hospital to Sutton Rose Care Home for palliative care. Although he was only resident for three weeks the care he was given by all the staff was outstanding. We could not have asked for better support during his final weeks. I would highly recommend Sutton Rose to anyone needing care for a loved one.
06 June 2024
Sutton Rose Care Home is well-managed and has first-class facilities. It has excellent staff who always strive to do their very best for all residents. All members of the team are friendly, welcoming and enthusiastic, which is the main differentiator with other care homes. The food is consistently of high quality and there are regular activities arranged to engage and stimulate the residents. The manager and her team are always working to enhance communication with the residents' families and are willing to take on board any feedback offered. I feel the advice and support given has helped my family come to terms with and manage what has been a very difficult and emotional period in our lives, with us knowing that both of our parents are safe and secure and receiving the best care we can possibly arrange for them.
22 May 2024
Very helpful when arranging respite care. Care Home is thoughtfully designed with lovely rooms, lots of facilities, and very friendly staff. The food is excellent and the onsite bistro is a very useful addition for a change of scenery.
22 May 2024
Staff very helpful and supportive. Had already had interaction with care home in April and a tour of home and facilities. Each visit and interaction has been extremely positive and everyone has done their best to secure a positive outcome for my father.
17 April 2024
My brother's room is quite lovely, has his pictures up and he feels at home and settled. The staff are simply wonderful and so very caring. Having the Bistrol attached is great as we travel many hours from the North. Just wish you could build one near us! Enjoyed the singing contest, red carpet and little Oscars. We feel so content knowing he is within Sutton Rose. Thank you.
10 April 2024
My 94-year-old mother was interested to try a respite stay at Sutton Rose in case she ever needed this in the future. She found the care, kindness and attentiveness of the staff exemplary, and enjoyed the choice of food and a very comfortable room with a garden view. She was able to meet with friends in the bistro and carry on playing her bridge online as usual from her room. Although she didn't have a chance to make the most of the excellent facilities on her brief visit of a week, she enjoyed the luxury of having her hair done in the little salon. The experience allayed her concerns about needing residential care in the future and reassured her that she could always go there, knowing that it would be a welcoming place for a short stay, or indeed a longer one. For us as a family, it is good to know that such a high-quality of care is available locally.
19 March 2024
Cannot fault Sutton Rose. They looked after my 91-year-old mother for two weeks of respite, and what wonderful care she received from all the staff. The rooms and facilities would put most 4-star hotels to shame, and the back-office support was equally impressive from the first phone call to the last. The amount of structure and professionalism built into the assessment and admission process was a step above any other home I’ve dealt with. My mother couldn’t fault the way she was welcomed and supported during her stay, and the care staff called regularly to check in with the family which gave us additional peace of mind. Arrange a visit, have a coffee, and see for yourself. The website isn’t some glossy, overly airbrushed sales pitch. It really is that good.