21 Blackmoor Croft, Birmingham, B33 0PE
View Full Details of BlackmoorWas a resident from Oct 2023 to June 2024. Initially things were good but then I had the worst experience of my life like a horror movie and didnt feel safe. Staff especially management were unprofessional and uncaring and I found out I was being recorded in my room. They got me sectioned which was the lesser of two evils but they took me to hospital under false pretences and didn't help me to get help for my severe head trauma which I believe is terminal and I have severe PTSD as a result of my experience there.
My sister has been a resident since the opening of Blackmore. She is looked after well and is safe. While the care home has been establishing its procedures, communication has been good and concerns are always discussed professionally.
My brother came here after a stroke and is still with them. The home is wonderful. Staff are so good with him. He came here confused and they have given him back his dignity. He was taken into hospital recently and yet again, they have taken the best care ever. We, as a family, can't fault the care here. The staff are so good. The home is a clean, bright and a pleasant place. Food is very good and everywhere is clean.
After spending a very lengthy time in hospital, my husband was discharged to Blackmoor Nursing Home. Naturally, we were all very stressed and filled with trepidation, but to our joy, upon arrival, he was met with such compassionate, caring staff members who went out of their way to make us all feel welcome and have been most reassuring and my husband's rather complex needs have all been met so professionally.
Since our son has been a resident at Blackmoor, he has received excellent care. It's such comfort to know he's safe and happy. We've found the staff and in particular, the new manageress very thoughtful, caring and efficient.
An excellent brand new facility, attentive and caring staff, comprehensive activities and support for residents. My father benefitted from the care and attention received, his health improved as a result of the care received. Excellent physio and other beneficial caring readily available.
Was a resident from Oct 2023 to June 2024. Initially things were good but then I had the worst experience of my life like a horror movie and didnt feel safe. Staff especially management were unprofessional and uncaring and I found out I was being recorded in my room. They got me sectioned which was the lesser of two evils but they took me to hospital under false pretences and didn't help me to get help for my severe head trauma which I believe is terminal and I have severe PTSD as a result of my experience there.
My sister has been a resident since the opening of Blackmore. She is looked after well and is safe. While the care home has been establishing its procedures, communication has been good and concerns are always discussed professionally.
My brother came here after a stroke and is still with them. The home is wonderful. Staff are so good with him. He came here confused and they have given him back his dignity. He was taken into hospital recently and yet again, they have taken the best care ever. We, as a family, can't fault the care here. The staff are so good. The home is a clean, bright and a pleasant place. Food is very good and everywhere is clean.
After spending a very lengthy time in hospital, my husband was discharged to Blackmoor Nursing Home. Naturally, we were all very stressed and filled with trepidation, but to our joy, upon arrival, he was met with such compassionate, caring staff members who went out of their way to make us all feel welcome and have been most reassuring and my husband's rather complex needs have all been met so professionally.
Since our son has been a resident at Blackmoor, he has received excellent care. It's such comfort to know he's safe and happy. We've found the staff and in particular, the new manageress very thoughtful, caring and efficient.
An excellent brand new facility, attentive and caring staff, comprehensive activities and support for residents. My father benefitted from the care and attention received, his health improved as a result of the care received. Excellent physio and other beneficial caring readily available.