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4 Nimrod Street, Aylesbury, HP18 1BB
View Full Details of Chartwell ManorLatest Reviews for Chartwell Manor
07 April 2025
Made very welcome and good presentation of all facilities All care needs understood Facilities clean and well cared for My mother made welcome and assigned a key worker Very thorough and thoughtful with care she received
04 March 2025
My father has been a resident at this home for 12 months and I do not use the word home loosely as this is now his home. From day one it has been the perfect place for him and meets his extensive needs 100%. Everyone, and I mean everyone, is kind, dedicated, caring and above all compassionate about their residents. Nothing is too much trouble and every need is met. If there have been questions or concerns they have been listened to and acted on. The facilities are more like a hotel than a care home but from the moment you enter you have the reassurance that your loved one is treated like family and this is not a hotel but more like a family home. Family and friends can visit as much as they like without restriction and coffee and homemade cake is always on tap! Obviously if Dad had a choice he would still be living at home, but reality is sometimes cruel so we have been blessed to have found Chartwell Manor where he will reside happily for the foreseeable.
31 January 2025
I feel compelled to write a review to express my husband's delight during yet another fine activity at Chartwell Manor, a music event held every two weeks, performed by a wonderful guitarist. They include all participating residents with an eclectic repertoire, he is especially sensitive to my husband who used to be able to play guitar. It's truly a wonderful participating session. My husband has had a long term illness, it is both gratifying and comforting to know that he is being cared for by carers who always have his best interests at heart. I visit each day and see that he is respected and cared for in a dignified way. Obviously there are times when I have criticised someone or something but the manager without hesitation always addresses any problems with fairness and sensitivity.
07 November 2024
From our first day, Chartwell Manor has been the best place for mother to be. Whilst times are testing with her ill health, the staff have been amazing looking after her needs. With all the activities, the staff make everyone happy and not just sat around. Simply the best.
29 October 2024
My father moved into Chartwell Manor 18 months ago, unwell, confused and very unhappy. Thanks to the care, attention and nursing he has received we feel he is in the best place he could be and we are reassured that he is safe and well looked after. Furthermore, the housekeeping team ensure everywhere looks and smells clean and welcoming. It is well managed and run and I thoroughly recommend Chartwell Manor.
29 October 2024
My Grandmother has been a resident at Chartwell Manor Care Home for over a year now. She came for respite and chose to stay which was a huge decision but she had been in a couple of other homes for respite before and was always keen to get home, this time was different. The staff at Chartwell are dedicated, kind, caring, professional. The activities team put so much effort into tailoring the activities and trips for the residents. The food always looks and smells delicious with a lively variety. I've eaten there twice- a meal and an afternoon tea and they were both fantastic. The care home is enthusiastic about getting involved with the community by hosting open events such as a summer festival, by sponsoring the local football team, by raising money for lots of different charities including national and local charities such as Emmett's Genies. They have regular resident and relative meetings and take on board feedback. I rate their care highly.
12 January 2024
W wanted to say a huge thank you to the amazing chef and the whole team for making Mum's Birthday celebration truly special yesterday. The private dining room looked great and, from being served tea to the beautiful cake, it was perfect. The special touches of a sash and badge (Queen for a Day) were part of the magic. We are so glad Mum is living a Chartwell, she is safe, enjoying activities and is part of a community making many friends, grateful thanks to a fabulous staff team.
06 October 2023
From our initial respite enquiry with the customer relations manager and visit to Chartwell Manor, we knew that it would be the perfect place for Mum. We cannot fault any aspect of Mum's care and all the staff made Mum feel welcome and put her at ease. Mum wouldn't want to stay anywhere else now and nor would we want her to. A big thank you to everyone at Chartwell Manor, you are all amazing!
31 July 2023
My aunt has been very welcomed into Chartwell by all the staff and has settled in very well. It is always a difficult decision to move a family member into a residential home, but I feel very confident in the choice made in choosing Chartwell Manor. The environment is lovely, and everything has been very well thought out in design and layout. Staff have kept us up to date on her progress, and I have been impressed with the support she has had when she has had health issues that otherwise would have resulted in hospital stays. It’s also a pleasure to visit her there as we are also well looked after whilst there, plus there are many enjoyable places to sit and talk to my aunt apart from her delightful room.
28 July 2023
From the moment my sister and I visited Chartwell, we were very impressed. A 5-star care home, very clean, modern, with a friendly, professional working team who went out of their way to admit our Uncle straight from hospital. He could not be in better hands and we would thoroughly recommend them.
27 July 2023
My uncle was not safe to go back home after a six week hospital stay. His dementia and confusion got worse. I looked at a few homes and liked the set up of Chartwell Manor and the staff were so lovely. My Uncle was transferred from hospital at the end of May 2023 and settled in well, the staff are so kind and helpful. He has been there for more than eight weeks now, I no longer worry about him eating, drinking or taking his medication. They also arrange lots of activities, my uncle is so outgoing now (he barely socialised before). He is well looked after and I get regular updates and I can visit when I want. The home holds relatives meetings where you can give feedback, and they do listen and implement suggestions/changes. Thank you to all the staff at Chartwell Manor!
27 July 2023
Very pleasant and extremely helpful staff. Caring and all on hand to help with service users or family. Rooms are clean and kept in fantastic order. Food is of a high standard and is fresh every day. I could not wish for my brother to be in a nicer place.
09 May 2023
Chartwell Manor has really helped my mum in feeling settled and at home when she needed the extra help of care. Amazing staff, very helpful and reassuring. The home is beautiful, very modern and has everything to make you feel well looked after. My mum really enjoys being looked after at Chartwell Manor.
17 April 2023
My mum moved into Chartwell Manor Care Home in October 2022 from a different nursing home in Buckinghamshire. It's such an incredibly welcoming home, I can not fault it. Everyone has gone out of their way to make sure that Mum and other residents feel at home. It's beautifully decorated and very spacious inside. Mum has a beautiful en-suite room which she loves. From day one, everyone is so friendly, caring and goes out of their way. There are always activities going on for everyone to join in and they always invite the families. I highly recommend Chartwell Manor if anyone is looking at care/nursing home in Buckinghamshire.
15 March 2023
The staff are incredibly welcoming, kind, helpful and caring. We have been visiting for five months now and the range of activities is great. As a family, we attend activities which are fun and families are made to feel so welcome. It is becoming a new family that we enjoy visiting.
06 March 2023
Granny has become Granny again since she moved to Chartwell Manor Care Home. She looks immaculate each time I see her and is back to being happy and humorous. Being at university makes it difficult to see her as often as I would like but the Facebook page keeps me up to date with all the activities Granny is involved with, and I truly know that she is in the best place possible.
28 February 2023
A welcoming home where the staff are caring, helpful and friendly. There are plenty of varied activities for the residents and a minibus for outings. There are also plans for activities in the well-planned outdoor space. The home is spacious and well-kept, and all the staff, including catering, housekeeping, admin and maintenance chat with the residents, creating a relaxing atmosphere.
21 February 2023
My daughter moved into Chartwell Manor care home a week ago. The manager and staff have gone out of their way to make her feel like part of their family. I can’t believe how quickly she has settled in. Everything is in place to ensure residents feel it is their home. She has a beautiful en-suite room. The day she moved in all her pictures were put on the wall so it all felt very familiar. My daughter is a younger resident but she won’t be bored as there are plenty of activities.
31 January 2023
My sister recently had three weeks of respite care at Chartwell Manor Care Home. She had a lifelong horror of ever having to go into a care home but after her time here she would be quite ready to go back! The home is light, airy, spacious and relaxing and feels like a five-star hotel. There is a lovely comfortable lounge and a separate area for events - of which there are many. Every day there are several things happening. We saw a quiz/afternoon tea in progress and another time when families and small grandchildren had been invited. The bedrooms are large and comfortable, the food is excellent and most of all, the care is terrific. The staff are all lovely - very caring, attentive, helpful and friendly. My sister was waited on hand and foot, constantly getting offered drinks and snacks and encouraged to take part in activities. Chartwell has a minibus and residents can go on outings. Excellent laundry service and residents can book a hairdresser. Lovely dining room too.
30 January 2023
After making the difficult decision to move Mum into a care home, we are very impressed with the standard of care she is receiving. The team are always friendly and welcoming and their care of Mum is first-class. There are daily activities arranged together with outings and visits to local coffee shops and staff are always open to any suggestions. The surroundings are immaculately kept and the rooms all offer a calm, comfortable and relaxing environment.
Latest Reviews for Chartwell Manor
07 April 2025
Made very welcome and good presentation of all facilities All care needs understood Facilities clean and well cared for My mother made welcome and assigned a key worker Very thorough and thoughtful with care she received
04 March 2025
My father has been a resident at this home for 12 months and I do not use the word home loosely as this is now his home. From day one it has been the perfect place for him and meets his extensive needs 100%. Everyone, and I mean everyone, is kind, dedicated, caring and above all compassionate about their residents. Nothing is too much trouble and every need is met. If there have been questions or concerns they have been listened to and acted on. The facilities are more like a hotel than a care home but from the moment you enter you have the reassurance that your loved one is treated like family and this is not a hotel but more like a family home. Family and friends can visit as much as they like without restriction and coffee and homemade cake is always on tap! Obviously if Dad had a choice he would still be living at home, but reality is sometimes cruel so we have been blessed to have found Chartwell Manor where he will reside happily for the foreseeable.
31 January 2025
I feel compelled to write a review to express my husband's delight during yet another fine activity at Chartwell Manor, a music event held every two weeks, performed by a wonderful guitarist. They include all participating residents with an eclectic repertoire, he is especially sensitive to my husband who used to be able to play guitar. It's truly a wonderful participating session. My husband has had a long term illness, it is both gratifying and comforting to know that he is being cared for by carers who always have his best interests at heart. I visit each day and see that he is respected and cared for in a dignified way. Obviously there are times when I have criticised someone or something but the manager without hesitation always addresses any problems with fairness and sensitivity.
07 November 2024
From our first day, Chartwell Manor has been the best place for mother to be. Whilst times are testing with her ill health, the staff have been amazing looking after her needs. With all the activities, the staff make everyone happy and not just sat around. Simply the best.
29 October 2024
My father moved into Chartwell Manor 18 months ago, unwell, confused and very unhappy. Thanks to the care, attention and nursing he has received we feel he is in the best place he could be and we are reassured that he is safe and well looked after. Furthermore, the housekeeping team ensure everywhere looks and smells clean and welcoming. It is well managed and run and I thoroughly recommend Chartwell Manor.
29 October 2024
My Grandmother has been a resident at Chartwell Manor Care Home for over a year now. She came for respite and chose to stay which was a huge decision but she had been in a couple of other homes for respite before and was always keen to get home, this time was different. The staff at Chartwell are dedicated, kind, caring, professional. The activities team put so much effort into tailoring the activities and trips for the residents. The food always looks and smells delicious with a lively variety. I've eaten there twice- a meal and an afternoon tea and they were both fantastic. The care home is enthusiastic about getting involved with the community by hosting open events such as a summer festival, by sponsoring the local football team, by raising money for lots of different charities including national and local charities such as Emmett's Genies. They have regular resident and relative meetings and take on board feedback. I rate their care highly.
12 January 2024
W wanted to say a huge thank you to the amazing chef and the whole team for making Mum's Birthday celebration truly special yesterday. The private dining room looked great and, from being served tea to the beautiful cake, it was perfect. The special touches of a sash and badge (Queen for a Day) were part of the magic. We are so glad Mum is living a Chartwell, she is safe, enjoying activities and is part of a community making many friends, grateful thanks to a fabulous staff team.
06 October 2023
From our initial respite enquiry with the customer relations manager and visit to Chartwell Manor, we knew that it would be the perfect place for Mum. We cannot fault any aspect of Mum's care and all the staff made Mum feel welcome and put her at ease. Mum wouldn't want to stay anywhere else now and nor would we want her to. A big thank you to everyone at Chartwell Manor, you are all amazing!
31 July 2023
My aunt has been very welcomed into Chartwell by all the staff and has settled in very well. It is always a difficult decision to move a family member into a residential home, but I feel very confident in the choice made in choosing Chartwell Manor. The environment is lovely, and everything has been very well thought out in design and layout. Staff have kept us up to date on her progress, and I have been impressed with the support she has had when she has had health issues that otherwise would have resulted in hospital stays. It’s also a pleasure to visit her there as we are also well looked after whilst there, plus there are many enjoyable places to sit and talk to my aunt apart from her delightful room.
28 July 2023
From the moment my sister and I visited Chartwell, we were very impressed. A 5-star care home, very clean, modern, with a friendly, professional working team who went out of their way to admit our Uncle straight from hospital. He could not be in better hands and we would thoroughly recommend them.
27 July 2023
My uncle was not safe to go back home after a six week hospital stay. His dementia and confusion got worse. I looked at a few homes and liked the set up of Chartwell Manor and the staff were so lovely. My Uncle was transferred from hospital at the end of May 2023 and settled in well, the staff are so kind and helpful. He has been there for more than eight weeks now, I no longer worry about him eating, drinking or taking his medication. They also arrange lots of activities, my uncle is so outgoing now (he barely socialised before). He is well looked after and I get regular updates and I can visit when I want. The home holds relatives meetings where you can give feedback, and they do listen and implement suggestions/changes. Thank you to all the staff at Chartwell Manor!
27 July 2023
Very pleasant and extremely helpful staff. Caring and all on hand to help with service users or family. Rooms are clean and kept in fantastic order. Food is of a high standard and is fresh every day. I could not wish for my brother to be in a nicer place.
09 May 2023
Chartwell Manor has really helped my mum in feeling settled and at home when she needed the extra help of care. Amazing staff, very helpful and reassuring. The home is beautiful, very modern and has everything to make you feel well looked after. My mum really enjoys being looked after at Chartwell Manor.
17 April 2023
My mum moved into Chartwell Manor Care Home in October 2022 from a different nursing home in Buckinghamshire. It's such an incredibly welcoming home, I can not fault it. Everyone has gone out of their way to make sure that Mum and other residents feel at home. It's beautifully decorated and very spacious inside. Mum has a beautiful en-suite room which she loves. From day one, everyone is so friendly, caring and goes out of their way. There are always activities going on for everyone to join in and they always invite the families. I highly recommend Chartwell Manor if anyone is looking at care/nursing home in Buckinghamshire.
15 March 2023
The staff are incredibly welcoming, kind, helpful and caring. We have been visiting for five months now and the range of activities is great. As a family, we attend activities which are fun and families are made to feel so welcome. It is becoming a new family that we enjoy visiting.
06 March 2023
Granny has become Granny again since she moved to Chartwell Manor Care Home. She looks immaculate each time I see her and is back to being happy and humorous. Being at university makes it difficult to see her as often as I would like but the Facebook page keeps me up to date with all the activities Granny is involved with, and I truly know that she is in the best place possible.
28 February 2023
A welcoming home where the staff are caring, helpful and friendly. There are plenty of varied activities for the residents and a minibus for outings. There are also plans for activities in the well-planned outdoor space. The home is spacious and well-kept, and all the staff, including catering, housekeeping, admin and maintenance chat with the residents, creating a relaxing atmosphere.
21 February 2023
My daughter moved into Chartwell Manor care home a week ago. The manager and staff have gone out of their way to make her feel like part of their family. I can’t believe how quickly she has settled in. Everything is in place to ensure residents feel it is their home. She has a beautiful en-suite room. The day she moved in all her pictures were put on the wall so it all felt very familiar. My daughter is a younger resident but she won’t be bored as there are plenty of activities.
31 January 2023
My sister recently had three weeks of respite care at Chartwell Manor Care Home. She had a lifelong horror of ever having to go into a care home but after her time here she would be quite ready to go back! The home is light, airy, spacious and relaxing and feels like a five-star hotel. There is a lovely comfortable lounge and a separate area for events - of which there are many. Every day there are several things happening. We saw a quiz/afternoon tea in progress and another time when families and small grandchildren had been invited. The bedrooms are large and comfortable, the food is excellent and most of all, the care is terrific. The staff are all lovely - very caring, attentive, helpful and friendly. My sister was waited on hand and foot, constantly getting offered drinks and snacks and encouraged to take part in activities. Chartwell has a minibus and residents can go on outings. Excellent laundry service and residents can book a hairdresser. Lovely dining room too.
30 January 2023
After making the difficult decision to move Mum into a care home, we are very impressed with the standard of care she is receiving. The team are always friendly and welcoming and their care of Mum is first-class. There are daily activities arranged together with outings and visits to local coffee shops and staff are always open to any suggestions. The surroundings are immaculately kept and the rooms all offer a calm, comfortable and relaxing environment.