Latest Reviews for Lime Trees
14 April 2025
My mum has been a resident at Lime Trees and we could not be happier with the care she has received. The seniors and care staff are incredible - they are so good with mum and it is clear by mum's smiles and laughter that she feels at home with them. The range of activities on offer every day are excellent and go far beyond the offer provided by other care facilities. The activity coordinator really goes out of her way to provide as many experiences as possible for the residents. The management team are incredibly supportive and there is no problem too big or small - any time I have raised something it has been resolved swiftly. The biggest accolade I can give to Lime Trees is that they care as much about the family as they do the resident - they are there to support everyone with the process of moving a loved one into care and beyond. I would not hesitate to recommend this home to anyone!
04 April 2025
I recently spent a Wednesday afternoon with my sister-in-law at Lime Trees. After a good chat with her and her friends there we all joined the 1 hour fitness class. The instructor made it great fun to join in, encouraging and giving plenty of time to each and every one doing the exercises, helping them along and explaining each exercise thoroughly, as well as demonstrating where necessary. There was a lot of laughter and clearly everyone enjoyed what they were doing. A well deserved snack and drink followed. In my opinion Lime Trees and all the staff I have met deserve a '10' in everything they provide. Extremely well done and many, many thanks from me.
01 April 2025
Up until now we have been very happy with the home. The staff work very hard and are always friendly and happy to help . We are not so keen on the new arrangement with the Harmony suit . The home was build as an open plan dementia friendly environment but now those with more needs are confined to a very small living space since the lounge dining areas have been divided plus this is all on the 1st floor . Previously these residents could go out to the garden area when they wanted without requiring a member of staff . Now they need to be taken down in the lift with a member of staff each time which isn't always possible and also time consuming . It now feels over crowded and cramped when meals are being served and residents seem more agitated and restricted .I believe this was a head office decision that doesn't suit the design of this care home building .
12 March 2025
My mother had a 2 weeks respite stay at the Lime Trees care home in January/February 2025. On entering the home It feels like you are in a lovely hotel, all the rooms are furnished to a high standard and everywhere is immaculately clean. The dining tables are laid out beautifully which made each meal feel like an occasion. There were varied activities on everyday and mum enjoyed chatting to the other residents very much. The special thing about the Lime Trees though are the staff, everyone was so kind and caring to my mum and in my mums own words she said " I couldn't fault anything" that says it all for us.
28 February 2025
Everything about Lime Trees is great so far, except for the fact that, if there's a problem out of the norm, then it takes ages for the admin staff to act on it. It took weeks to have a simple grab-handle fitted to the bed - I wasn't allowed to do it myself - even though I could have easily. My mum's ceiling has developed a leak which, again, is taking ages to resolve. The crack in the ceiling is still there and the plastic tubs are still on the carpet to catch water. There is also an issue with the motion light sensor in the bathroom which keeps coming on in the night. Both of these are apparently related to something in the roof space, but we're waiting for "someone" to come and look - as we keep being told when questioned - but never seems to happen. The nursing staff and carers are all phenomenal though - five stars for them!
12 December 2024
Lovely care home with very attentive and happy staff. Looked after residents needs and treated all with respect.
02 October 2024
There has been an issue with the quality of food at Lime Trees, which I raised concerns about in May. I left my Mum today 19th September looking forward to Hunters Chicken for lunch, which she had pre-ordered. My Mum then phoned me after lunch to say that by the time she was served, they had run out of Hunters Chicken (but she'd pre-ordered). She was offered an alternative, which she didn't like, so an omelette was cooked for her. This is like pre-ordering, pre-paying and looking forward to a meal, only to be told when you're sat in the restaurant that it isn't available! As you can imagine Mum was very upset and I'm not particularly happy.
30 September 2024
When I realised my brother needed residential care I looked at several care homes. Lime Trees was top of my list due to the well-thought-out facilities, so I was pleased when they could care for him. Lime Trees has exceeded my expectations. All the staff are helpful, warm, approachable and caring as well as extremely efficient in their work. Communication with management is excellent and they are always looking at ways to improve the quality of life for the resident.
27 September 2024
I was going on holiday and I knew Mum would be well cared for here. Yet again another 3 weeks of excellent care. Mum's second visit and the care was outstanding. Thank you all for such great care.
27 September 2024
All is as good as before, lovely care and a great atmosphere, mum is so happy, she would rather be back at her house, but knows that it's not possible, great alternative and well done to the team at Lime Trees. Thank you.
17 June 2024
I stayed at Lime Trees for 2 weeks after coming out of the hospital following a new hip operation. I cannot fault the staff and service I received, everybody and everything was excellent. Thank you.
23 April 2024
Mum originally came to Lime Trees for respite on February 12th for two weeks. Yes, the home is a new build and therefore purpose-built with excellent thought given to its design, but this home offers much, much more than that. This is a care home with a difference, the calibre of care staff is extremely high and their compassion and empathy towards residents are exemplary. From the home manager down there is a warm genuine welcome and nothing is too much trouble. The two-week stay was extended each week as we could see the benefits this home offered Mum against the option of coming home. Unfortunately Mum passed away after only seven weeks in the home but the care and love shown towards her, even in her relatively short stay here, has meant a lot to her family and we will always be indebted to Lime Trees for this. We were so thankful that Mum's final weeks were spent in this home. Thank you Lime Trees.
15 April 2024
Very impressed with the attentive support my mother-in-law received during the recent bout of norovirus. We had expected my mother-in-law to become agitated and withdrawn once visiting was suspended. But to our surprise, she was extremely resilient and always commented positively on the regular care and attention received from staff during the lockdown period. Whenever we needed to chat with my mother-in-law, the staff were always on hand to take a phone to her for either a voice or video call. Thank you Lime Trees.
21 March 2024
Lime Trees is a beautifully, thoughtfully furnished home with plenty of different areas. There are lots of activities and cuttings to take part in or areas to just sit in peace! The rooms are beautifully furnished with plenty of storage. During my mother's stay, she was well looked after, with the carers often going above and beyond to help in all aspects of her care. The management were all very friendly and approachable, holding regular meetings with residents and their families to inform and take on board any suggestions. Mum was happy and I would not hesitate to take her back there if needed.
10 January 2024
Excellent care in a beautiful facility. Any minor issues we had were dealt with quickly and resolved. Mum found her bed a little too firm and staff sorted this out for her. All staff were fabulous. Attentive, cheerful and supportive to Mum and to me. I believe the activity coordinator has just left but the staff did well providing activities as much as they could. The only problem we had was the bedroom TV which is on a satellite feed and was too complicated for me let alone Mum. The upside of this was she spent time with people rather than TV!
19 December 2023
The accommodation was first class and the staff very helpful and attentive. The food varied and would describe this as being average.
15 December 2023
Mum moved into Lime Trees in March 2023 after Dad sadly passed away. The care and help all the staff have given to Mum in adjusting to life in the home has been fantastic. They have monthly meetings for residents and families and are open to suggestions and ideas.
06 December 2023
My sister was a resident at Lime Trees from May 2023 to September 2023 and I found all aspects of the home excellent. There was a very friendly atmosphere and I was always made most welcome. Nothing was ever too much trouble. Being able (and encouraged) to join in the resident's activities and mealtimes meant I could spend quality time with my sister. I cannot express my thanks enough for the expert care she received and the support I was given in the last week of her life.
15 November 2023
I can’t praise the staff at Lime Trees enough. They were - without exception - kind, courteous, professional and efficient. My beloved relative received the best help and support when she most needed it from the wonderful staff in a caring and safe environment. I’d have no hesitation in recommending the Lime Trees Care Home to anyone considering support for a relative.
13 November 2023
Lime Trees is outstanding in every respect. The facilities are 5* which is fabulous but what really makes a difference is the staff and the way they all genuinely care about the residents and go above and beyond to make everyone feel “at home” and accommodate everyone’s needs and wishes. Having lived with and cared for my godmother it was a daunting and difficult task to find residential care that I was prepared to move her to. We viewed and contacted many homes (including other “new builds”) but the welcome we got at the Limes, especially from the front of house and the home manager surpassed all others. Over the last 4 months, I have seen first-hand how the Limes works 24/7 and the dedication, patience and professionalism of every member of staff is exceptional. I highly recommend this home and would like to say a big thank you to everyone.
Latest Reviews for Lime Trees
14 April 2025
My mum has been a resident at Lime Trees and we could not be happier with the care she has received. The seniors and care staff are incredible - they are so good with mum and it is clear by mum's smiles and laughter that she feels at home with them. The range of activities on offer every day are excellent and go far beyond the offer provided by other care facilities. The activity coordinator really goes out of her way to provide as many experiences as possible for the residents. The management team are incredibly supportive and there is no problem too big or small - any time I have raised something it has been resolved swiftly. The biggest accolade I can give to Lime Trees is that they care as much about the family as they do the resident - they are there to support everyone with the process of moving a loved one into care and beyond. I would not hesitate to recommend this home to anyone!
04 April 2025
I recently spent a Wednesday afternoon with my sister-in-law at Lime Trees. After a good chat with her and her friends there we all joined the 1 hour fitness class. The instructor made it great fun to join in, encouraging and giving plenty of time to each and every one doing the exercises, helping them along and explaining each exercise thoroughly, as well as demonstrating where necessary. There was a lot of laughter and clearly everyone enjoyed what they were doing. A well deserved snack and drink followed. In my opinion Lime Trees and all the staff I have met deserve a '10' in everything they provide. Extremely well done and many, many thanks from me.
01 April 2025
Up until now we have been very happy with the home. The staff work very hard and are always friendly and happy to help . We are not so keen on the new arrangement with the Harmony suit . The home was build as an open plan dementia friendly environment but now those with more needs are confined to a very small living space since the lounge dining areas have been divided plus this is all on the 1st floor . Previously these residents could go out to the garden area when they wanted without requiring a member of staff . Now they need to be taken down in the lift with a member of staff each time which isn't always possible and also time consuming . It now feels over crowded and cramped when meals are being served and residents seem more agitated and restricted .I believe this was a head office decision that doesn't suit the design of this care home building .
12 March 2025
My mother had a 2 weeks respite stay at the Lime Trees care home in January/February 2025. On entering the home It feels like you are in a lovely hotel, all the rooms are furnished to a high standard and everywhere is immaculately clean. The dining tables are laid out beautifully which made each meal feel like an occasion. There were varied activities on everyday and mum enjoyed chatting to the other residents very much. The special thing about the Lime Trees though are the staff, everyone was so kind and caring to my mum and in my mums own words she said " I couldn't fault anything" that says it all for us.
28 February 2025
Everything about Lime Trees is great so far, except for the fact that, if there's a problem out of the norm, then it takes ages for the admin staff to act on it. It took weeks to have a simple grab-handle fitted to the bed - I wasn't allowed to do it myself - even though I could have easily. My mum's ceiling has developed a leak which, again, is taking ages to resolve. The crack in the ceiling is still there and the plastic tubs are still on the carpet to catch water. There is also an issue with the motion light sensor in the bathroom which keeps coming on in the night. Both of these are apparently related to something in the roof space, but we're waiting for "someone" to come and look - as we keep being told when questioned - but never seems to happen. The nursing staff and carers are all phenomenal though - five stars for them!
12 December 2024
Lovely care home with very attentive and happy staff. Looked after residents needs and treated all with respect.
02 October 2024
There has been an issue with the quality of food at Lime Trees, which I raised concerns about in May. I left my Mum today 19th September looking forward to Hunters Chicken for lunch, which she had pre-ordered. My Mum then phoned me after lunch to say that by the time she was served, they had run out of Hunters Chicken (but she'd pre-ordered). She was offered an alternative, which she didn't like, so an omelette was cooked for her. This is like pre-ordering, pre-paying and looking forward to a meal, only to be told when you're sat in the restaurant that it isn't available! As you can imagine Mum was very upset and I'm not particularly happy.
30 September 2024
When I realised my brother needed residential care I looked at several care homes. Lime Trees was top of my list due to the well-thought-out facilities, so I was pleased when they could care for him. Lime Trees has exceeded my expectations. All the staff are helpful, warm, approachable and caring as well as extremely efficient in their work. Communication with management is excellent and they are always looking at ways to improve the quality of life for the resident.
27 September 2024
I was going on holiday and I knew Mum would be well cared for here. Yet again another 3 weeks of excellent care. Mum's second visit and the care was outstanding. Thank you all for such great care.
27 September 2024
All is as good as before, lovely care and a great atmosphere, mum is so happy, she would rather be back at her house, but knows that it's not possible, great alternative and well done to the team at Lime Trees. Thank you.
17 June 2024
I stayed at Lime Trees for 2 weeks after coming out of the hospital following a new hip operation. I cannot fault the staff and service I received, everybody and everything was excellent. Thank you.
23 April 2024
Mum originally came to Lime Trees for respite on February 12th for two weeks. Yes, the home is a new build and therefore purpose-built with excellent thought given to its design, but this home offers much, much more than that. This is a care home with a difference, the calibre of care staff is extremely high and their compassion and empathy towards residents are exemplary. From the home manager down there is a warm genuine welcome and nothing is too much trouble. The two-week stay was extended each week as we could see the benefits this home offered Mum against the option of coming home. Unfortunately Mum passed away after only seven weeks in the home but the care and love shown towards her, even in her relatively short stay here, has meant a lot to her family and we will always be indebted to Lime Trees for this. We were so thankful that Mum's final weeks were spent in this home. Thank you Lime Trees.
15 April 2024
Very impressed with the attentive support my mother-in-law received during the recent bout of norovirus. We had expected my mother-in-law to become agitated and withdrawn once visiting was suspended. But to our surprise, she was extremely resilient and always commented positively on the regular care and attention received from staff during the lockdown period. Whenever we needed to chat with my mother-in-law, the staff were always on hand to take a phone to her for either a voice or video call. Thank you Lime Trees.
21 March 2024
Lime Trees is a beautifully, thoughtfully furnished home with plenty of different areas. There are lots of activities and cuttings to take part in or areas to just sit in peace! The rooms are beautifully furnished with plenty of storage. During my mother's stay, she was well looked after, with the carers often going above and beyond to help in all aspects of her care. The management were all very friendly and approachable, holding regular meetings with residents and their families to inform and take on board any suggestions. Mum was happy and I would not hesitate to take her back there if needed.
10 January 2024
Excellent care in a beautiful facility. Any minor issues we had were dealt with quickly and resolved. Mum found her bed a little too firm and staff sorted this out for her. All staff were fabulous. Attentive, cheerful and supportive to Mum and to me. I believe the activity coordinator has just left but the staff did well providing activities as much as they could. The only problem we had was the bedroom TV which is on a satellite feed and was too complicated for me let alone Mum. The upside of this was she spent time with people rather than TV!
19 December 2023
The accommodation was first class and the staff very helpful and attentive. The food varied and would describe this as being average.
15 December 2023
Mum moved into Lime Trees in March 2023 after Dad sadly passed away. The care and help all the staff have given to Mum in adjusting to life in the home has been fantastic. They have monthly meetings for residents and families and are open to suggestions and ideas.
06 December 2023
My sister was a resident at Lime Trees from May 2023 to September 2023 and I found all aspects of the home excellent. There was a very friendly atmosphere and I was always made most welcome. Nothing was ever too much trouble. Being able (and encouraged) to join in the resident's activities and mealtimes meant I could spend quality time with my sister. I cannot express my thanks enough for the expert care she received and the support I was given in the last week of her life.
15 November 2023
I can’t praise the staff at Lime Trees enough. They were - without exception - kind, courteous, professional and efficient. My beloved relative received the best help and support when she most needed it from the wonderful staff in a caring and safe environment. I’d have no hesitation in recommending the Lime Trees Care Home to anyone considering support for a relative.
13 November 2023
Lime Trees is outstanding in every respect. The facilities are 5* which is fabulous but what really makes a difference is the staff and the way they all genuinely care about the residents and go above and beyond to make everyone feel “at home” and accommodate everyone’s needs and wishes. Having lived with and cared for my godmother it was a daunting and difficult task to find residential care that I was prepared to move her to. We viewed and contacted many homes (including other “new builds”) but the welcome we got at the Limes, especially from the front of house and the home manager surpassed all others. Over the last 4 months, I have seen first-hand how the Limes works 24/7 and the dedication, patience and professionalism of every member of staff is exceptional. I highly recommend this home and would like to say a big thank you to everyone.