Your Review & Ratings

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
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Latest Reviews for Goldsmith Close Service

stars
stars 29 July 2024
Avoid this home. The carers do not "care" about providing a quality of life to help the residents flourish. The residents are left for hours on end doing nothing. No activities are provided at all. Staff sit and watch TV. Staff are not experienced with, and do not understand Autism. There is no
conversation in the house, no happiness, no laughter, no fun. When enquiring after my son, even when a new resident how he was settling in, if sleeping, eating, self harming etc.... I was constantly told "I don't know, I was not here" by all staff. Obviously no handovers between staff. A total lack of care, just clothes washed, and meals cooked. Definitely avoid.
Review from J M (Mother of Resident/Service User)