Avoid this home. The carers do not "care" about providing a
quality of life to help the residents flourish. The residents are left
for hours on end doing nothing. No activities are provided at all. Staff
sit and watch TV. Staff are not experienced with, and do not understand
Autism. There is no conversation in the house, no happiness, no
laughter, no fun. When enquiring after my son, even when a new resident
how he was settling in, if sleeping, eating, self harming etc.... I was
constantly told "I don't know, I was not here" by all staff.
Obviously no handovers between staff. A total lack of care, just clothes
washed, and meals cooked. Definitely avoid.
Latest Reviews for Goldsmith Close Service
29 July 2024
Avoid this home. The carers do not "care" about providing a
quality of life to help the residents flourish. The residents are left
for hours on end doing nothing. No activities are provided at all. Staff
sit and watch TV. Staff are not experienced with, and do not understand
Autism. There is no conversation in the house, no happiness, no
laughter, no fun. When enquiring after my son, even when a new resident
how he was settling in, if sleeping, eating, self harming etc.... I was
constantly told "I don't know, I was not here" by all staff.
Obviously no handovers between staff. A total lack of care, just clothes
washed, and meals cooked. Definitely avoid.