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150-152 Thorpe Road, Norwich, NR1 1RH
View Full Details of Sterling HouseLatest Reviews for Sterling House
29 January 2025
My grandmother has been in Sterling House over a year now and has settled in very well, she is well looked after by the lovely staff. She feels settled and cared for. Her needs are met by the staff very well, I am contacted with each aspect of her care needs and kept very well informed of any changes. The living space is lovely compared to other care homes much more then just a room. I would recommend Sterling House for others looking for a care home for family.
27 January 2025
Our mum moved into Sterling House on 9/12/24, we are so grateful as the all staff are so caring, approachable, kind, considerate and most of all our mum seems very happy. Our mum has Alzheimer's and is unable to care, talk, feed herself now due to her onset condition. So we know that she is happy and comfortable as she get a lovely smile from her when we visit which is reassuring, the staff do a great care job and we are very grateful to all the team.
24 January 2025
We have found the staff caring and professional and accommodate both my relative and the familys needs. Our relative has their own space if they wish to have time alone, but can also go into the shared area if they want some company
23 January 2025
My Step Father first took up residence in Dec 2024 I must admit was bit apprehensive due to some of the bad press on care homes but was really impressed with the staff at Sterling House they are all really friendly and look after him with great care and attention. They go out of their way to also make sure we are comfortable and included in all aspects of his health and welfare when visiting by the Manager in charge of his care . Would thoroughly recommend Sterling House to anyone .
16 September 2024
My parents after a rough year and numerous admissions to hospital were moved to Sterling House. From the moment they arrived, they were welcomed and cared for. All the needs were recognised and met. As a family, we were always kept informed and encouraged to be proactive in their care. My mother's needs were particularly complex and the staff were wonderful with her, so kind and compassionate. I couldn't ask for a better placement.
23 April 2024
The manager and staff welcomed Mum to her new home. The arrangement at Sterling House is a different concept to the usual arrangements in a traditional care home. Mum is happy and doing well. All of the staff are doing a great job, highly recommend checking out Sterling House for your loved ones if care is required.
06 March 2023
My parents just spent two weeks in respite care here. The staff from management down were truly amazing! Nothing was too much trouble. The food was excellent they went above and beyond to make their stay enjoyable and I cannot recommend this enough. They had their own independent apartment with the option to use communal areas. The staff played games with them and spent time with them. They truly “cared” as it says in the tin. Thank you to all.
Latest Reviews for Sterling House
29 January 2025
My grandmother has been in Sterling House over a year now and has settled in very well, she is well looked after by the lovely staff. She feels settled and cared for. Her needs are met by the staff very well, I am contacted with each aspect of her care needs and kept very well informed of any changes. The living space is lovely compared to other care homes much more then just a room. I would recommend Sterling House for others looking for a care home for family.
27 January 2025
Our mum moved into Sterling House on 9/12/24, we are so grateful as the all staff are so caring, approachable, kind, considerate and most of all our mum seems very happy. Our mum has Alzheimer's and is unable to care, talk, feed herself now due to her onset condition. So we know that she is happy and comfortable as she get a lovely smile from her when we visit which is reassuring, the staff do a great care job and we are very grateful to all the team.
24 January 2025
We have found the staff caring and professional and accommodate both my relative and the familys needs. Our relative has their own space if they wish to have time alone, but can also go into the shared area if they want some company
23 January 2025
My Step Father first took up residence in Dec 2024 I must admit was bit apprehensive due to some of the bad press on care homes but was really impressed with the staff at Sterling House they are all really friendly and look after him with great care and attention. They go out of their way to also make sure we are comfortable and included in all aspects of his health and welfare when visiting by the Manager in charge of his care . Would thoroughly recommend Sterling House to anyone .
16 September 2024
My parents after a rough year and numerous admissions to hospital were moved to Sterling House. From the moment they arrived, they were welcomed and cared for. All the needs were recognised and met. As a family, we were always kept informed and encouraged to be proactive in their care. My mother's needs were particularly complex and the staff were wonderful with her, so kind and compassionate. I couldn't ask for a better placement.
23 April 2024
The manager and staff welcomed Mum to her new home. The arrangement at Sterling House is a different concept to the usual arrangements in a traditional care home. Mum is happy and doing well. All of the staff are doing a great job, highly recommend checking out Sterling House for your loved ones if care is required.
06 March 2023
My parents just spent two weeks in respite care here. The staff from management down were truly amazing! Nothing was too much trouble. The food was excellent they went above and beyond to make their stay enjoyable and I cannot recommend this enough. They had their own independent apartment with the option to use communal areas. The staff played games with them and spent time with them. They truly “cared” as it says in the tin. Thank you to all.