Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for BH Residential Care Home

stars
stars 18 October 2024
It has been a tough time for the family, the guilt you feel with loved ones going in a home is hard but the staff have been very supportive and we have seen such an improvement in my grandad since moving into BH Residential Care Home. Cannot fault the care he is receiving.
Review from J A (Grandson of Resident/Service User)
stars
stars 22 December 2023
Mum has moved here after having been in a place that was not so warm and friendly. It's a huge relief to us as a family to have been lucky enough to find a place where we now feel she is safe and cared for. It's early days but the staff seem motivated and genuine. The overall feeling is that they are trying to create a positive, supportive environment that promotes independent living. The rooms are spacious and communal living areas are fitted with a range of seating suitable for all. Residents are encouraged to take part in activities and there is a varied food menu. The place has only been going a short time but so far so good. Thanks.
Review from Stephanie S (Daughter of Resident/Service User)
stars
stars 09 May 2023
My experience at BH Residential Care Home has been brilliant. The staff are amazing, hardworking and caring towards residents and each other. I would definitely recommend this home to others as I cannot fault any area of my experience.
Review from G D (Friend of Resident/Service User)
stars
stars 25 April 2023
5 out of 5. Very very good. Managed very well.
Review from Peter G (Resident / Service User)