35 St Andrews Road, Malvern, WR14 3PT
View Full Details of Barchester Elgar Court Care HomeBeautiful hotel like environment. Always clean and tidy. All staff friendly and very helpful. Nothing is too much trouble. Food (parents describe) is good quality and nutritious. My parents both look well and are recognising quality. Would rate 11/10!
Always treated with politeness and engaging conversation with all members of staff. Environment reflects calm and peacefulness.
Such a wonderful, friendly and helpful place. I couldn't wish for better.
My dad is being looked after very well now. He's now eating and drinking well and has help washing, dressing etc. Always very happy with amenities, activities and staff. They are very helpful and always let you know what is happening. Excellent.
Mum has been with Barchester Elgar Court Care Home for six months and I cannot recommend them highly enough - support for Mum, us, with the transition into care is second to none. Mum is happy, content and enjoys being at Elgar Court - it's more like a hotel than a care home.
Since my father became a resident at Barchester Elgar Court Care Home, he has had excellent care. From my initial telephone call, the excellent assessment while he was in hospital to his "admission", his care has been exemplary. Without Elgar Court, I honestly feel Dad would not be with us anymore. His physical and mental well-being have improved hugely. My health has improved knowing he is here.
All staff are very friendly and helpful. A new facility built with great care and thought in the design and finish.
I'd give you 5 and a half if I could!
My husband spent a week in your wonderful Barchester Elgar Court Care Home. He was a little reluctant to stay but the staff were so kind and understanding that he quickly settled in and enjoyed his stay. The room was comfortable and he had a great view of the Malvern Hills. The staff, without exception, were warm and friendly and totally professional. I appreciated all the care that I experienced and would definitely be very happy for my husband to stay again. Thank you.
It feels like we have struck gold! My mother has recently moved to Barchester Elgar Court Care Home, having tried two other homes which have not suited her needs. She is the happiest I have seen her for many years! Her physical and mental health have significantly improved, enabling her to live her best life at the age of 92. We are delighted. It is a huge relief for both her and her family. Thoroughly recommend in every way. Thank you to the manager and her fabulous team!
From the first contact to Mother's arrival, we have been delighted with all aspects of care, reception and information given by everyone at Barchester Elgar Court Care Home. I was particularly touched by the telephone call from the home services advisor the day after Mum's arrival, checking everything was ok and Mum was happy with her room etc. The manager has been so helpful and positive. Mum likes the calm atmosphere but with plenty going on if she wants it. Everyone has helped Mum settle in.
A very welcoming, safe and secure environment where I was happy to leave my mum for a two-week respite stay. All the staff I encountered were friendly and helpful and the atmosphere calm and relaxed. My mum found the meals good but would have liked more readily available fruit and more vegetables with her meal. I can only comment on the cakes which were far too readily available but delicious! There seemed to be a lot of advertised activities, although they were sometimes cancelled or altered last minute - I hope this improves for future visits. Overall, great!
I stayed at Barchester Elgar Court Care Home for a week to help me recuperate after a hip replacement. I found the staff very approachable, kind and very professional and would give them more than five stars if I could! This applies across the board, with high standards being obvious from admin, activities, housekeeping, catering and not least, carers. Whilst my care needs were modest compared to other residents, any help I needed was readily available with a chat and smile thrown in for good measure. My birthday fell during my stay and I was treated to a birthday cake and prosecco to make the day a bit more special than it might have been. Thank you to all who made me welcome and helped during my short stay.
Both the day and nightcare teams were very good. It's been a very good experience sharing time with everyone there. I liked the restaurant but would have liked to have had more vegetables and fruit available. I enjoyed some of the activities but they were often disorganised and sometimes cancelled without notice.
I have been visiting my friend at Elgar Court since last August. She has settled in well and is enjoying being part of the community. The staff are always friendly and helpful. A very happy place.
Very friendly staff, also helpful and respectful.
It was lovely to see our dear friend so well cared for. Thank you.
Every member of staff we met was helpful and obviously very caring. There was a wonderfully happy atmosphere. Facilities for both service users and visitors are second to none. I am unable to comment on value for money as we are not privy to information.
Elgar Court is a wonderful care home. The building is brand new and excellent but the best feature of the home is the staff. They are truly caring and always take the extra time to sit and talk to the residents, forming real bonds. Everyone is uniformly wonderful. A lovely place.
Initially two-week respite turned into four-week respite, returning home, hopefully, short-term to then return permanently as much better quality of life. Barchester Elgar Court Care Home offers everything for a much better lifestyle and security and well-being. Staff are highly trained and professional. Home is well-managed and well-led, beautiful gardens and wonderful reception area. Always a lovely welcome!
Beautiful hotel like environment. Always clean and tidy. All staff friendly and very helpful. Nothing is too much trouble. Food (parents describe) is good quality and nutritious. My parents both look well and are recognising quality. Would rate 11/10!
Always treated with politeness and engaging conversation with all members of staff. Environment reflects calm and peacefulness.
Such a wonderful, friendly and helpful place. I couldn't wish for better.
My dad is being looked after very well now. He's now eating and drinking well and has help washing, dressing etc. Always very happy with amenities, activities and staff. They are very helpful and always let you know what is happening. Excellent.
Mum has been with Barchester Elgar Court Care Home for six months and I cannot recommend them highly enough - support for Mum, us, with the transition into care is second to none. Mum is happy, content and enjoys being at Elgar Court - it's more like a hotel than a care home.
Since my father became a resident at Barchester Elgar Court Care Home, he has had excellent care. From my initial telephone call, the excellent assessment while he was in hospital to his "admission", his care has been exemplary. Without Elgar Court, I honestly feel Dad would not be with us anymore. His physical and mental well-being have improved hugely. My health has improved knowing he is here.
All staff are very friendly and helpful. A new facility built with great care and thought in the design and finish.
I'd give you 5 and a half if I could!
My husband spent a week in your wonderful Barchester Elgar Court Care Home. He was a little reluctant to stay but the staff were so kind and understanding that he quickly settled in and enjoyed his stay. The room was comfortable and he had a great view of the Malvern Hills. The staff, without exception, were warm and friendly and totally professional. I appreciated all the care that I experienced and would definitely be very happy for my husband to stay again. Thank you.
It feels like we have struck gold! My mother has recently moved to Barchester Elgar Court Care Home, having tried two other homes which have not suited her needs. She is the happiest I have seen her for many years! Her physical and mental health have significantly improved, enabling her to live her best life at the age of 92. We are delighted. It is a huge relief for both her and her family. Thoroughly recommend in every way. Thank you to the manager and her fabulous team!
From the first contact to Mother's arrival, we have been delighted with all aspects of care, reception and information given by everyone at Barchester Elgar Court Care Home. I was particularly touched by the telephone call from the home services advisor the day after Mum's arrival, checking everything was ok and Mum was happy with her room etc. The manager has been so helpful and positive. Mum likes the calm atmosphere but with plenty going on if she wants it. Everyone has helped Mum settle in.
A very welcoming, safe and secure environment where I was happy to leave my mum for a two-week respite stay. All the staff I encountered were friendly and helpful and the atmosphere calm and relaxed. My mum found the meals good but would have liked more readily available fruit and more vegetables with her meal. I can only comment on the cakes which were far too readily available but delicious! There seemed to be a lot of advertised activities, although they were sometimes cancelled or altered last minute - I hope this improves for future visits. Overall, great!
I stayed at Barchester Elgar Court Care Home for a week to help me recuperate after a hip replacement. I found the staff very approachable, kind and very professional and would give them more than five stars if I could! This applies across the board, with high standards being obvious from admin, activities, housekeeping, catering and not least, carers. Whilst my care needs were modest compared to other residents, any help I needed was readily available with a chat and smile thrown in for good measure. My birthday fell during my stay and I was treated to a birthday cake and prosecco to make the day a bit more special than it might have been. Thank you to all who made me welcome and helped during my short stay.
Both the day and nightcare teams were very good. It's been a very good experience sharing time with everyone there. I liked the restaurant but would have liked to have had more vegetables and fruit available. I enjoyed some of the activities but they were often disorganised and sometimes cancelled without notice.
I have been visiting my friend at Elgar Court since last August. She has settled in well and is enjoying being part of the community. The staff are always friendly and helpful. A very happy place.
Very friendly staff, also helpful and respectful.
It was lovely to see our dear friend so well cared for. Thank you.
Every member of staff we met was helpful and obviously very caring. There was a wonderfully happy atmosphere. Facilities for both service users and visitors are second to none. I am unable to comment on value for money as we are not privy to information.
Elgar Court is a wonderful care home. The building is brand new and excellent but the best feature of the home is the staff. They are truly caring and always take the extra time to sit and talk to the residents, forming real bonds. Everyone is uniformly wonderful. A lovely place.
Initially two-week respite turned into four-week respite, returning home, hopefully, short-term to then return permanently as much better quality of life. Barchester Elgar Court Care Home offers everything for a much better lifestyle and security and well-being. Staff are highly trained and professional. Home is well-managed and well-led, beautiful gardens and wonderful reception area. Always a lovely welcome!