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Sackville Street, Skipton, BD23 2PR
View Full Details of The Mill HouseLatest Reviews for The Mill House
06 February 2025
My Mother-in-law has been at The Mill since it has been open. She has been at the end of her life for the past three years at least four times the doctor has told us she had twenty-four hours to live. The carers at The Mill House say she is not going anywhere, she is still here because of the care and love of the staff at The Mill House. I would not hesitate to recommend The Mill House to anybody who needs the services. If it was not for the care of the staff and the attention to detail she would have died years ago. Well done keep it up.
29 January 2025
My mother has been in the care of the manager for over 6 years and it's only with the care she has received that my mother is here today. I will recommend the Mill House to anyone who asks me.
29 January 2025
The staff at The Mill House are excellent they show that nothing is too much trouble you can see that the residences are all happy clean and very well looked after. The Mill House has a homely atmosphere and they have a lot of entertainment. My sister and myself enjoy Tuesday when they have mother and toddler group on.
07 January 2025
The Mill House is more like a 5 star hotel than a care home. The home is spotless, the facilities for residents and visitors are excellent. The staff are all friendly and accommodating. The care and attention my mum receives is outstanding. We could not be more happier that my mum is in this superb facility.
07 January 2025
The Mill House is a light, airy and very comfortable home with a large garden. All rooms are carefully and appropriately furnished in contemporary style. There is a welcoming atmosphere, all the staff are friendly and seem to work well as a team with a caring and cheerful approach to residents. Mill House is a happy home.
07 January 2025
On walking in it is an excellent visual impression with a lovely light and welcoming atmosphere. The coffee bar makes a sociable and friendly community hub. Every member of staff has been kind, helpful and caring not only to residents but to all who enter. Nothing seems too much trouble. The food is excellent, the service in the restaurant is tailored to the individuals. The service in communal areas and to the rooms is excellent, cleanliness outstanding. My sister could not have a better service anywhere. Frequent visits out, Brilliant.
02 January 2025
The Mill House is modern, light and spacious. Lounge and garden are very well furnished with modern, comfortable chairs and tables. The garden is very well laid out with paths and benches, a wonderful place to sit out in the summer. Most importantly, all the staff are very caring and cheerful and work very well as a team.
02 January 2025
Despite the difficulty of leaving her home (not wanting to leave), I think she has settled in well, couldn't think of a better place for her to be. Really happy with the care Mum is given. I just wish she would use the activities on offer more often. From our point of view it has been a massive weight off our shoulders to know Mum has 24/7 care if anything goes wrong medically it is dealt with.
02 January 2025
My mum came to The Mill House in September 2024. We looked at 10 care homes but knew straight away that The Mill House was the right choice for my mum. The home is stunning, it feels like a luxury hotel rather than a care home. The staff are wonderful and my mum receives a high level of care. There are daily activities, trips out and they even have their own canal barge. My mum is happy, we are happy. Communication is excellent and we know my mum is cared for, well-fed, warm and comfortable. This is a five-star care home on all levels.
06 December 2024
We have been delighted with all aspects of The Mill House since my mother moved in. The staff, without exception, are excellent and very caring. They show such patience with every individual resident and know how to care for them all. In addition, they are a delight to talk to when visiting my mother. Nothing is too much trouble for them. The care plans are kept up to date, they know what my mother prefers to eat etc. Communication from the admin staff is wonderful and we have no concerns at all.
13 November 2024
Mum has been living at Mill House permanently since May 2024 and I cannot praise the staff enough. The quality of the care is top class and the staff are welcoming and very caring. A well-led Care Home, great communication and a focus on individually tailored care. Recommend.
11 November 2024
My mother has been a resident at Mill House for just over a year now and although it took her a while to settle in, she now classes it as her home. All the carers and staff have been absolutely brilliant, some going above and beyond (you know who you are) dealing with some difficult situations. This is a beautiful home with professional, caring and understanding staff and I wouldn't want Mum to be anywhere else. Many thanks to everyone, everything you do is very much appreciated.
11 November 2024
Always kept advised of mum's state of mind and she is always saying how lovely the staff are. There is plenty of entertainment and the staff are always on hand to remind mum about what's on. Her room is always clean and tidy as is the whole building and the gardens are lovely to walk around when weather permits.
11 November 2024
The improvement in our friend since he went to Mill House has been amazing. His state of mind, general wellbeing and mobility have improved. The home generally is a lovely place. Staff are brilliant and the entertainment programme is brilliant.
04 November 2024
Spent over 2 weeks here. Very comfortable and enjoyable stay. Very good trips out. Staff very good but some members shone.
04 November 2024
My mother returned to The Mill House in early October after a couple of weeks in hospital. On discharge we were advised she was probably approaching the end of her life. Since her return to The Mill House she has received a high level of care and as each day has passed she has become stronger and her health has improved. Her amazing improvement can only be put down to the gentle, supportive care and knowledge of the staff team who have looked after her with compassion and dignity.
13 September 2024
Care and attention given to at the home have been five stars. The staff went above and beyond looking after her. As we live a distance away, it has been very reassuring that she has been in safe hands. The rooms and surroundings are excellent. Would recommend it without a doubt.
15 August 2024
Very attentive staff who really seem to care for Mum. Lovely welcoming atmosphere in the home.
14 August 2024
Since my mum came into Mill House, she has received outstanding care and support from all the staff at all times. She absolutely loves being there amongst very friendly residents and made friends very quickly with both staff and guests. The entertainment provided in the home is wonderful and Mum especially loved the boat trip on the canal. The Mill House deserves a five star review. We couldn't have chosen a better place for Mum to enjoy her latter years. Thank you to everyone.
25 July 2024
A smiling face from all the staff, for both visitor and resident, makes such a difference. Everyone seems so happy. What a change!
Latest Reviews for The Mill House
06 February 2025
My Mother-in-law has been at The Mill since it has been open. She has been at the end of her life for the past three years at least four times the doctor has told us she had twenty-four hours to live. The carers at The Mill House say she is not going anywhere, she is still here because of the care and love of the staff at The Mill House. I would not hesitate to recommend The Mill House to anybody who needs the services. If it was not for the care of the staff and the attention to detail she would have died years ago. Well done keep it up.
29 January 2025
My mother has been in the care of the manager for over 6 years and it's only with the care she has received that my mother is here today. I will recommend the Mill House to anyone who asks me.
29 January 2025
The staff at The Mill House are excellent they show that nothing is too much trouble you can see that the residences are all happy clean and very well looked after. The Mill House has a homely atmosphere and they have a lot of entertainment. My sister and myself enjoy Tuesday when they have mother and toddler group on.
07 January 2025
The Mill House is more like a 5 star hotel than a care home. The home is spotless, the facilities for residents and visitors are excellent. The staff are all friendly and accommodating. The care and attention my mum receives is outstanding. We could not be more happier that my mum is in this superb facility.
07 January 2025
The Mill House is a light, airy and very comfortable home with a large garden. All rooms are carefully and appropriately furnished in contemporary style. There is a welcoming atmosphere, all the staff are friendly and seem to work well as a team with a caring and cheerful approach to residents. Mill House is a happy home.
07 January 2025
On walking in it is an excellent visual impression with a lovely light and welcoming atmosphere. The coffee bar makes a sociable and friendly community hub. Every member of staff has been kind, helpful and caring not only to residents but to all who enter. Nothing seems too much trouble. The food is excellent, the service in the restaurant is tailored to the individuals. The service in communal areas and to the rooms is excellent, cleanliness outstanding. My sister could not have a better service anywhere. Frequent visits out, Brilliant.
02 January 2025
The Mill House is modern, light and spacious. Lounge and garden are very well furnished with modern, comfortable chairs and tables. The garden is very well laid out with paths and benches, a wonderful place to sit out in the summer. Most importantly, all the staff are very caring and cheerful and work very well as a team.
02 January 2025
Despite the difficulty of leaving her home (not wanting to leave), I think she has settled in well, couldn't think of a better place for her to be. Really happy with the care Mum is given. I just wish she would use the activities on offer more often. From our point of view it has been a massive weight off our shoulders to know Mum has 24/7 care if anything goes wrong medically it is dealt with.
02 January 2025
My mum came to The Mill House in September 2024. We looked at 10 care homes but knew straight away that The Mill House was the right choice for my mum. The home is stunning, it feels like a luxury hotel rather than a care home. The staff are wonderful and my mum receives a high level of care. There are daily activities, trips out and they even have their own canal barge. My mum is happy, we are happy. Communication is excellent and we know my mum is cared for, well-fed, warm and comfortable. This is a five-star care home on all levels.
06 December 2024
We have been delighted with all aspects of The Mill House since my mother moved in. The staff, without exception, are excellent and very caring. They show such patience with every individual resident and know how to care for them all. In addition, they are a delight to talk to when visiting my mother. Nothing is too much trouble for them. The care plans are kept up to date, they know what my mother prefers to eat etc. Communication from the admin staff is wonderful and we have no concerns at all.
13 November 2024
Mum has been living at Mill House permanently since May 2024 and I cannot praise the staff enough. The quality of the care is top class and the staff are welcoming and very caring. A well-led Care Home, great communication and a focus on individually tailored care. Recommend.
11 November 2024
My mother has been a resident at Mill House for just over a year now and although it took her a while to settle in, she now classes it as her home. All the carers and staff have been absolutely brilliant, some going above and beyond (you know who you are) dealing with some difficult situations. This is a beautiful home with professional, caring and understanding staff and I wouldn't want Mum to be anywhere else. Many thanks to everyone, everything you do is very much appreciated.
11 November 2024
Always kept advised of mum's state of mind and she is always saying how lovely the staff are. There is plenty of entertainment and the staff are always on hand to remind mum about what's on. Her room is always clean and tidy as is the whole building and the gardens are lovely to walk around when weather permits.
11 November 2024
The improvement in our friend since he went to Mill House has been amazing. His state of mind, general wellbeing and mobility have improved. The home generally is a lovely place. Staff are brilliant and the entertainment programme is brilliant.
04 November 2024
Spent over 2 weeks here. Very comfortable and enjoyable stay. Very good trips out. Staff very good but some members shone.
04 November 2024
My mother returned to The Mill House in early October after a couple of weeks in hospital. On discharge we were advised she was probably approaching the end of her life. Since her return to The Mill House she has received a high level of care and as each day has passed she has become stronger and her health has improved. Her amazing improvement can only be put down to the gentle, supportive care and knowledge of the staff team who have looked after her with compassion and dignity.
13 September 2024
Care and attention given to at the home have been five stars. The staff went above and beyond looking after her. As we live a distance away, it has been very reassuring that she has been in safe hands. The rooms and surroundings are excellent. Would recommend it without a doubt.
15 August 2024
Very attentive staff who really seem to care for Mum. Lovely welcoming atmosphere in the home.
14 August 2024
Since my mum came into Mill House, she has received outstanding care and support from all the staff at all times. She absolutely loves being there amongst very friendly residents and made friends very quickly with both staff and guests. The entertainment provided in the home is wonderful and Mum especially loved the boat trip on the canal. The Mill House deserves a five star review. We couldn't have chosen a better place for Mum to enjoy her latter years. Thank you to everyone.
25 July 2024
A smiling face from all the staff, for both visitor and resident, makes such a difference. Everyone seems so happy. What a change!