Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


Top Tips for Writing a Review

All reviews must comply with our Review Policy Content Standards.

0 characters (200 minimum, 1000 maximum)

How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Care Home will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Care Home or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Nightingale Care and Nursing Home

stars
stars 09 January 2024
The utmost care was given to my mum-in-law in the short time she was in the Nightingale. She was happy and content in the knowledge she was being so very well looked after. As a family, we were kept informed every step of the way, i.e. if she was unwell or the staff had any concerns. The atmosphere in the home is very happy, and the staff are all approachable. They are all our guardian angels. Thank you for everything.
Review from Glenda A (Daughter-in-law of Resident/Service User)
stars
stars 09 January 2024
I first went to view the Nightingale in June and was immediately impressed with the condition of the building and how friendly the staff were. My mum only lived there for six months due to her passing. The staff were helpful and friendly, and nothing was too much trouble. The staff always kept us informed if there were any issues. My mum made some close friends and absolutely loved her time there. I wouldn't have chosen anywhere else for her to stay.
Review from Phillip A (Son of Resident/Service User)
stars
stars 26 October 2023
The staff at this nursing home are lovely, but they are so short on staff. When we visit my mum you can't get in. You end up ringing up on your phone and sometimes no one answers. I don't know why the buzzer is on the door because no one answers. It's not because they are rude, but haven't got time because no staff. Would I recommend this home? No, unless more staff comes and it's dangerous to the residents I believe.
Review from J A (Daughter of Resident/Service User)
stars
stars 07 June 2023
Everyone made us and Mum really welcome, home is smart, clean and well furnished. The staff are lovely, all introduced themselves to us, can't do enough for us. Really happy with the home. Car park accessible.
Review from Ann N (Daughter of Resident/Service User)