Submit a Review for Barchester Bere Grove
Gales Rise, Waterlooville, PO8 0WU
View Full Details of Barchester Bere GroveLatest Reviews for Barchester Bere Grove
10 March 2025
Staff are very attentive and are on hand to assist mobility and general requirements. Breakfast is excellent and variety of food good. The use of coffee machine excellent and also facilities offered to visitors. Choice of food offered at main meals should be judged by quantity and variety of food put in waste bin.
04 March 2025
My experience has been a positive one. All the staff I encountered were helpful and friendly, regularly checking in on my mum to see if she required anything. Mum has felt settled and cared for which has relieved a lot of pressure off of me. Mum felt the mattress could have been thicker as she found it uncomfortable.
03 March 2025
My husband has been looked after wonderfully in this Home. I thought he needed a nursing home but this care home is fine for him. It is a cross between a 4 star hotel and a show house. I love the homemade cakes and excellent coffee maker available to all visitors.
24 February 2025
Excellent while at the care home. Food up to my standard. Room kept excellently clean. Staff very caring.
18 February 2025
There is nothing to complain about with Bere Grove. The whole experience from start to finish has been positive. My mum has been there for 2 weeks of respite care post-operation and has never looked so well. The staff are brilliant. They are so kind and respectful to all the residents and very welcoming to us.
18 February 2025
Dad was no longer safe at home so we contacted Barcheter Bere Grove. The management has been very helpful. They have accommodated Dad's desires for furniture, TV and pictures etc in his room. The staff have been brilliant, very helpful, caring and patient. Everything has gone very well. The food is excellent. The facilities and activities are great, it is like an excellent hotel. The carers are very attentive.
04 February 2025
I came to Bere Grove for 2 weeks respite care but after 1 week I have decided to stay permanently and I am now in the process of converting to permanent. It's a lovely home, staff are lovely and manager is excellent. The food is delicious and everyone at Bere Grove is helpful.
29 January 2025
Staff are always pleasant, cheerful and happy to help! I feel assured that my dad is in good care.
08 January 2025
I was the first resident at Barchester Bere Grove Care Home in September 2023 when it opened for business. I have watched it grow in number and have become good friends of several of the carers. Unfortunately, I depend on help as I am not strong on my legs and my balance is poor. I receive excellent care though sometimes I have to wait for help. That is simply due to limited staff when residents are most demanding. I enjoy the varied activities on offer. The atmosphere here is very friendly and caring. I am lucky to be in such a comfortable residential care home. I am easily frightened but here at Bere Grove, I feel totally protected from outside harm.
21 November 2024
My mum has had a lovely time. She has been looked after very well. Has loved going out, enjoys the food, so nice.
15 October 2024
I visited my grandma and was pleased to see that she was being excellently cared for. The staff were friendly, supportive and encouraging her to join in with the social events and activities. The home was beautifully presented, clean and bright.
26 September 2024
My mother has just moved into Barchester Bere Grove and cannot believe how thoughtful, helpful and friendly the staff are to her. Amazing people!
23 July 2024
This score does not reflect the homes activities, rather Bere Groves mini-bus, essential for external activities. The residents waited months for Bere Grove's minibus to arrive following the home opening. Ad-hoc outings happened when another minibus could be borrowed during this initial wait. Soon, following eventual delivery the minibus broke down, it was in a garage for approximately seven weeks. No replacement was sourced, taxis were used, therefore only one or two outings were cancelled, although trips were changed to closer venues. Using taxi's impacted on the number of residents able to enjoy the outings, particularly affecting those wheelchair dependent. There appears to have been poor communication between Barchester Homes (not Bere Grove) senior management & the vehicle lease company that Barchester Homes use for all of their homes minibuses one assumes.
11 July 2024
I have two weeks respite care at Barchester Bere Grove. Extremely helpful staff, well-run home. Lovely staff who go out of their way to help you and make you feel at home. They really do and there is nothing too much trouble. The chefs are fantastic and go out of their way to make sure you have what you need and like.
18 June 2024
Friendly, caring experience, nothing is too much trouble. Beautiful surroundings and every need catered for. Lovely feel to this happy place.
06 March 2024
The home itself is lovely, extremely well-looked after and well-laid out with big windows looking out onto shrubs and trees. The staff are all very helpful, cheerful and above all supportive in their care for my father. They also make time to tell me everything that I needed to know e.g. he is eating, sleeping, etc. The meals were all excellent, and I was made very welcome at whatever time I visited.
29 November 2023
Bere Grove has made Mum feel extremely welcome since she moved in last month. Every member of staff is excellent. Nothing is too much trouble, and their warmth has made Mum feel valued and allowed me to relax about Mum's safety. Mum is thriving already after a long hospital stay due to excellent care and attention and bespoke food and drink to aid Mum's recovery and general health. Thank you, Bere Grove.
23 November 2023
My grandparents stay here and I have been to visit a couple of times and can see how amazing and caring the staff are. We came to visit for the Children In Need quiz and absolutely lovely, the staff were very kind and helpful, and we enjoyed a lovely evening!
17 November 2023
After my hip replacement surgery, I needed a place where I could feel at home with the aftercare required. After visiting a number of properties I had almost given up to find the special place. One call to a friend, who had visited Bere Grove Care Home a few days earlier, was the answer to prayers. I visited and met a member of staff who was amazing in sharing her experience when she had the same procedure, immediately I felt in good hands Following a careful assessment of my condition in hospital by the assistant manager, I checked in, best thing I did. Everyone was just so kind, helpful and caring, I can’t thank the management of Bere Grove and their amazing team enough. Warm regards and big thanks to the team at Bere Grove.
26 October 2023
We needed respite care for my father for two weeks at very short notice. All at Bere Grice were brilliant, from our initial contact to the excellent care given throughout his stay. The standard of his room was super, and the staff was very attentive whilst giving him his own space. The food was outstanding, and I was able to have weekend meals with him. Nothing was too much trouble. Highly recommended.
Latest Reviews for Barchester Bere Grove
10 March 2025
Staff are very attentive and are on hand to assist mobility and general requirements. Breakfast is excellent and variety of food good. The use of coffee machine excellent and also facilities offered to visitors. Choice of food offered at main meals should be judged by quantity and variety of food put in waste bin.
04 March 2025
My experience has been a positive one. All the staff I encountered were helpful and friendly, regularly checking in on my mum to see if she required anything. Mum has felt settled and cared for which has relieved a lot of pressure off of me. Mum felt the mattress could have been thicker as she found it uncomfortable.
03 March 2025
My husband has been looked after wonderfully in this Home. I thought he needed a nursing home but this care home is fine for him. It is a cross between a 4 star hotel and a show house. I love the homemade cakes and excellent coffee maker available to all visitors.
24 February 2025
Excellent while at the care home. Food up to my standard. Room kept excellently clean. Staff very caring.
18 February 2025
There is nothing to complain about with Bere Grove. The whole experience from start to finish has been positive. My mum has been there for 2 weeks of respite care post-operation and has never looked so well. The staff are brilliant. They are so kind and respectful to all the residents and very welcoming to us.
18 February 2025
Dad was no longer safe at home so we contacted Barcheter Bere Grove. The management has been very helpful. They have accommodated Dad's desires for furniture, TV and pictures etc in his room. The staff have been brilliant, very helpful, caring and patient. Everything has gone very well. The food is excellent. The facilities and activities are great, it is like an excellent hotel. The carers are very attentive.
04 February 2025
I came to Bere Grove for 2 weeks respite care but after 1 week I have decided to stay permanently and I am now in the process of converting to permanent. It's a lovely home, staff are lovely and manager is excellent. The food is delicious and everyone at Bere Grove is helpful.
29 January 2025
Staff are always pleasant, cheerful and happy to help! I feel assured that my dad is in good care.
08 January 2025
I was the first resident at Barchester Bere Grove Care Home in September 2023 when it opened for business. I have watched it grow in number and have become good friends of several of the carers. Unfortunately, I depend on help as I am not strong on my legs and my balance is poor. I receive excellent care though sometimes I have to wait for help. That is simply due to limited staff when residents are most demanding. I enjoy the varied activities on offer. The atmosphere here is very friendly and caring. I am lucky to be in such a comfortable residential care home. I am easily frightened but here at Bere Grove, I feel totally protected from outside harm.
21 November 2024
My mum has had a lovely time. She has been looked after very well. Has loved going out, enjoys the food, so nice.
15 October 2024
I visited my grandma and was pleased to see that she was being excellently cared for. The staff were friendly, supportive and encouraging her to join in with the social events and activities. The home was beautifully presented, clean and bright.
26 September 2024
My mother has just moved into Barchester Bere Grove and cannot believe how thoughtful, helpful and friendly the staff are to her. Amazing people!
23 July 2024
This score does not reflect the homes activities, rather Bere Groves mini-bus, essential for external activities. The residents waited months for Bere Grove's minibus to arrive following the home opening. Ad-hoc outings happened when another minibus could be borrowed during this initial wait. Soon, following eventual delivery the minibus broke down, it was in a garage for approximately seven weeks. No replacement was sourced, taxis were used, therefore only one or two outings were cancelled, although trips were changed to closer venues. Using taxi's impacted on the number of residents able to enjoy the outings, particularly affecting those wheelchair dependent. There appears to have been poor communication between Barchester Homes (not Bere Grove) senior management & the vehicle lease company that Barchester Homes use for all of their homes minibuses one assumes.
11 July 2024
I have two weeks respite care at Barchester Bere Grove. Extremely helpful staff, well-run home. Lovely staff who go out of their way to help you and make you feel at home. They really do and there is nothing too much trouble. The chefs are fantastic and go out of their way to make sure you have what you need and like.
18 June 2024
Friendly, caring experience, nothing is too much trouble. Beautiful surroundings and every need catered for. Lovely feel to this happy place.
06 March 2024
The home itself is lovely, extremely well-looked after and well-laid out with big windows looking out onto shrubs and trees. The staff are all very helpful, cheerful and above all supportive in their care for my father. They also make time to tell me everything that I needed to know e.g. he is eating, sleeping, etc. The meals were all excellent, and I was made very welcome at whatever time I visited.
29 November 2023
Bere Grove has made Mum feel extremely welcome since she moved in last month. Every member of staff is excellent. Nothing is too much trouble, and their warmth has made Mum feel valued and allowed me to relax about Mum's safety. Mum is thriving already after a long hospital stay due to excellent care and attention and bespoke food and drink to aid Mum's recovery and general health. Thank you, Bere Grove.
23 November 2023
My grandparents stay here and I have been to visit a couple of times and can see how amazing and caring the staff are. We came to visit for the Children In Need quiz and absolutely lovely, the staff were very kind and helpful, and we enjoyed a lovely evening!
17 November 2023
After my hip replacement surgery, I needed a place where I could feel at home with the aftercare required. After visiting a number of properties I had almost given up to find the special place. One call to a friend, who had visited Bere Grove Care Home a few days earlier, was the answer to prayers. I visited and met a member of staff who was amazing in sharing her experience when she had the same procedure, immediately I felt in good hands Following a careful assessment of my condition in hospital by the assistant manager, I checked in, best thing I did. Everyone was just so kind, helpful and caring, I can’t thank the management of Bere Grove and their amazing team enough. Warm regards and big thanks to the team at Bere Grove.
26 October 2023
We needed respite care for my father for two weeks at very short notice. All at Bere Grice were brilliant, from our initial contact to the excellent care given throughout his stay. The standard of his room was super, and the staff was very attentive whilst giving him his own space. The food was outstanding, and I was able to have weekend meals with him. Nothing was too much trouble. Highly recommended.