Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Barchester Stoneham Grove Care Home

stars
stars 03 February 2025
Our close friend has just spent three weeks having some respite care at Stoneham Grove Care Home and she was really happy there. All of the staff were kind, friendly and caring. The home is beautiful and the food is excellent. We would be very happy to go back or recommend this home to anyone looking for a top-quality home in an attractive location with excellent care and support.
Review from Sandra W (Friend of Resident/Service User)
stars
stars 15 January 2025
My mum, who has dementia, moved in last week and as a family, we have been very impressed with the level of care and attention she has been receiving. We feel all the staff are very caring and friendly. We would definitely recommend Barchester Stoneham Grove Care Home for anyone who is looking for quality care.
Review from Lindsay S (Daughter of Resident/Service User)
stars
stars 13 January 2025
My Grandmother moved in a few weeks ago and we have already seen a vast improvement in her. She is encouraged and very happy to partake in activities and events at the home. The home is more like a 5* hotel rather than a care home, which is also reflected in the food, nail bar and spa! Staff have been very, very accommodating from reception, housekeeping, hostess, carers, maintenance and management, nothing seems too much trouble for anyone. A big thank you to all who are taking care of my Grandmother in her later years.
Review from K B (Granddaughter of Resident/Service User)