Submit a Review for Crossley House Care Home
885 Thornton Road, Bradford, BD8 0HH
View Full Details of Crossley House Care HomeLatest Reviews for Crossley House Care Home
18 March 2025
My Sister in Law has been a resident of Crossley House since the end of October, having had respite care prior to this. I cannot believe the change in her since going to Crossley House, due to the care and attention of the staff working there. She is happy, vibrant and really enjoys participating in all the activities they offer. The food provided is excellent with plenty of choice and healthy options. I cannot thank the team enough, they are like a family, for all their support and attentive care given to each of the residents.
12 March 2025
This is an amazing care home. The staff are lovely and caring. It is run very well and I know my mum is in safe hands. They have fun events for residents and all the staff work extremely hard and are brilliant. I cannot praise them enough and would give 6 stars if I could. If I ever needed to be in a care home, this would be my choice and hopefully there would be a room spare for me
05 March 2025
Crossley House staff really do care about their residents. It was more than a home from home for mum, as she wouldn't have done half of the activities on offer there had she been home with carers. The communication is good with families, and regular meetings allow any ideas and suggestions to be discussed. The Facebook group allowed us to see on a daily basis what was happening - she was photographed doing bingo, quizzes, meeting the alpaca, amongst others. The layout of the building allows residents to be in smaller areas of up to 14 and this includes the dining room, meaning it isn't overwhelming when they first move in, and that group gets to know each other and also often their families too.
05 March 2025
I would like to record my thanks to all the staff at Crossley House for the professional, caring and compassionate way they cared for my mother throughout her residence at the home. In particular, I would highlight the way they dealt with my mother's final days and how they supported her and our family throughout this difficult period. First class.
24 February 2025
Mum spent just over two years in Crossley House and was very well cared for and looked after. Staff throughout the home were amazing, all very friendly and willing to help, nothing was too much trouble. Would highly recommend.
29 January 2025
Mum was a resident for 21 months at Crossley House Care Home and was looked after with love and care. She passed away on 25th January 2025 and was cared for to the very end. All the staff are extremely professional and I have nothing but good things to say about the whole experience with Crossley House. Special mentions for 3 members of staff in particular who were with mum when she passed. I will be forever grateful.
29 January 2025
I have been here on a two week respite visit to allow my daughter to have a break and my experience of this has been absolutely amazing. From the top of the scale of staff to the lower scale, the dedication, devotion and caring qualities are outstanding. Their presentation and quality of their uniforms and appearances are second to non and their personal contact with residents is very appreciated. I shall be personally recommending this care home to many friends at several establishments.
16 January 2025
Very pleased with care by staff at the premises. Father had a recent fall which they discovered and treated him for the injuries sustained, if he had been home this could have been a serious issue. Glad we made the choice for this home. Thank you.
16 January 2025
Since my dad has been in Crossley House, he has been well looked after. Loves the food, loves the staff. Has had 2 falls, the aftercare has been brilliant.
16 January 2025
Cannot speak highly enough of Crossley House Care Home. I have never had such love shown to me before and the kindness was lovely.
04 December 2024
My mum has been residing in Crossley House Care Home since August. I have not seen her this happy in a long time. I feel completely at ease knowing she is content and extremely well cared for.
09 October 2024
My wife has done very well since coming into the home and I enjoy visiting as it is a very good atmosphere. There is the occasional shortage of staff but they cope very well. All in all I am very happy with the care she gets.
09 October 2024
My wife has been in Maple Wing for over two years, I visit every day and have found all the staff to be caring and courteous. I cannot thank them enough as not only good care but also peace of mind.
30 September 2024
Staff are extremely helpful and friendly and always keep family updated. The home is very clean and the food is well prepared and looks nutritious. The home is very clean and tidy and is always kept to a very high standard.
17 September 2024
I am delighted by the excellent care my elderly godmother receives. She is warm, comfortable, clean, and well-dressed. She responds to the staff she recognises with a warm smile. She enjoys the meals very much. The house is very clean and smells lovely and fresh. The staff are so very caring. Thanks to everyone so much.
12 August 2024
The care and love Mum received at Crossley House was wonderful. Mum lived there for about 9 months the staff were so friendly and caring and did everything they could to make her happy. There's so much going on every day as a lot of effort is put into giving residents purpose and to keep their minds and bodies active. Mum released doves on New Year's Day stroked alpacas in her bedroom and won many prizes on the quizzes and bingo, she really loved the weekly baking too. We were pleasantly surprised at how far away it is from the stereotype of everyone sitting around in a circle with nothing but the TV on (that no one's watching) to keep them company. Her room was lovely and we could personalise it with her own things. Food was lovely all homecooked and lots of it. The staff from the management to the cooks, laundry, carers activity coordinator and receptionists were all stars and we can't thank them enough. We definitely recommend Crossley House.
29 July 2024
My wife had a two-week respite stay in June 2024. I instantly felt the staff were very professional, and caring and expressed love to residents. The atmosphere is calm, loving, relaxed and happy. The staff-to-resident ratio is very good so have time to involve my wife in activities. I liked the freedom given to my wife to wander around the spacious home with a range of small lounges. I liked in the evening they didn't rush my wife into bed early only took her when ready. I have nothing but good things to say and fully intend to return for another respite. Finally, I'd say my wife's mood appeared more upbeat when she returned home. Thank you to all the staff - first class.
24 June 2024
Our dear Aunt decided in hospital she had enough of life. She was discharged back to your care. Crossley House was her home, and you are part of our family. For 3 weeks you nursed her, cared for her, and loved her. We cannot thank you enough for the levels of professional care received. You kept us the family informed and have helped up signpost "managing" her death. Thank you - from the depth of our hearts.
17 June 2024
From the very first contact to being shown around Crossley House and to the senior staff coming out to do a home assessment for my Mum, all staff have been very pleasant. I am very satisfied with the home and how my Mum has settled in, as her needs have been complicated and challenging. All staff are very approachable and care for my Mums needs, reassuring me that my Mum is in the right place.
03 April 2024
My father spent two years at the care home, he was very frail when he arrived and suffering from dementia, but the staff got him back on his feet, eating and drinking well. Whilst Dad always believed he wasn’t staying and constantly asked when he could go home, the level of caring and support he received was constant. Unfortunately, he recently passed away after deteriorating, and the support that the family and I received through this difficult time was greatly appreciated. Special thanks go to three members of staff in particular and all the carers and staff on Willow.
Latest Reviews for Crossley House Care Home
18 March 2025
My Sister in Law has been a resident of Crossley House since the end of October, having had respite care prior to this. I cannot believe the change in her since going to Crossley House, due to the care and attention of the staff working there. She is happy, vibrant and really enjoys participating in all the activities they offer. The food provided is excellent with plenty of choice and healthy options. I cannot thank the team enough, they are like a family, for all their support and attentive care given to each of the residents.
12 March 2025
This is an amazing care home. The staff are lovely and caring. It is run very well and I know my mum is in safe hands. They have fun events for residents and all the staff work extremely hard and are brilliant. I cannot praise them enough and would give 6 stars if I could. If I ever needed to be in a care home, this would be my choice and hopefully there would be a room spare for me
05 March 2025
Crossley House staff really do care about their residents. It was more than a home from home for mum, as she wouldn't have done half of the activities on offer there had she been home with carers. The communication is good with families, and regular meetings allow any ideas and suggestions to be discussed. The Facebook group allowed us to see on a daily basis what was happening - she was photographed doing bingo, quizzes, meeting the alpaca, amongst others. The layout of the building allows residents to be in smaller areas of up to 14 and this includes the dining room, meaning it isn't overwhelming when they first move in, and that group gets to know each other and also often their families too.
05 March 2025
I would like to record my thanks to all the staff at Crossley House for the professional, caring and compassionate way they cared for my mother throughout her residence at the home. In particular, I would highlight the way they dealt with my mother's final days and how they supported her and our family throughout this difficult period. First class.
24 February 2025
Mum spent just over two years in Crossley House and was very well cared for and looked after. Staff throughout the home were amazing, all very friendly and willing to help, nothing was too much trouble. Would highly recommend.
29 January 2025
Mum was a resident for 21 months at Crossley House Care Home and was looked after with love and care. She passed away on 25th January 2025 and was cared for to the very end. All the staff are extremely professional and I have nothing but good things to say about the whole experience with Crossley House. Special mentions for 3 members of staff in particular who were with mum when she passed. I will be forever grateful.
29 January 2025
I have been here on a two week respite visit to allow my daughter to have a break and my experience of this has been absolutely amazing. From the top of the scale of staff to the lower scale, the dedication, devotion and caring qualities are outstanding. Their presentation and quality of their uniforms and appearances are second to non and their personal contact with residents is very appreciated. I shall be personally recommending this care home to many friends at several establishments.
16 January 2025
Very pleased with care by staff at the premises. Father had a recent fall which they discovered and treated him for the injuries sustained, if he had been home this could have been a serious issue. Glad we made the choice for this home. Thank you.
16 January 2025
Since my dad has been in Crossley House, he has been well looked after. Loves the food, loves the staff. Has had 2 falls, the aftercare has been brilliant.
16 January 2025
Cannot speak highly enough of Crossley House Care Home. I have never had such love shown to me before and the kindness was lovely.
04 December 2024
My mum has been residing in Crossley House Care Home since August. I have not seen her this happy in a long time. I feel completely at ease knowing she is content and extremely well cared for.
09 October 2024
My wife has done very well since coming into the home and I enjoy visiting as it is a very good atmosphere. There is the occasional shortage of staff but they cope very well. All in all I am very happy with the care she gets.
09 October 2024
My wife has been in Maple Wing for over two years, I visit every day and have found all the staff to be caring and courteous. I cannot thank them enough as not only good care but also peace of mind.
30 September 2024
Staff are extremely helpful and friendly and always keep family updated. The home is very clean and the food is well prepared and looks nutritious. The home is very clean and tidy and is always kept to a very high standard.
17 September 2024
I am delighted by the excellent care my elderly godmother receives. She is warm, comfortable, clean, and well-dressed. She responds to the staff she recognises with a warm smile. She enjoys the meals very much. The house is very clean and smells lovely and fresh. The staff are so very caring. Thanks to everyone so much.
12 August 2024
The care and love Mum received at Crossley House was wonderful. Mum lived there for about 9 months the staff were so friendly and caring and did everything they could to make her happy. There's so much going on every day as a lot of effort is put into giving residents purpose and to keep their minds and bodies active. Mum released doves on New Year's Day stroked alpacas in her bedroom and won many prizes on the quizzes and bingo, she really loved the weekly baking too. We were pleasantly surprised at how far away it is from the stereotype of everyone sitting around in a circle with nothing but the TV on (that no one's watching) to keep them company. Her room was lovely and we could personalise it with her own things. Food was lovely all homecooked and lots of it. The staff from the management to the cooks, laundry, carers activity coordinator and receptionists were all stars and we can't thank them enough. We definitely recommend Crossley House.
29 July 2024
My wife had a two-week respite stay in June 2024. I instantly felt the staff were very professional, and caring and expressed love to residents. The atmosphere is calm, loving, relaxed and happy. The staff-to-resident ratio is very good so have time to involve my wife in activities. I liked the freedom given to my wife to wander around the spacious home with a range of small lounges. I liked in the evening they didn't rush my wife into bed early only took her when ready. I have nothing but good things to say and fully intend to return for another respite. Finally, I'd say my wife's mood appeared more upbeat when she returned home. Thank you to all the staff - first class.
24 June 2024
Our dear Aunt decided in hospital she had enough of life. She was discharged back to your care. Crossley House was her home, and you are part of our family. For 3 weeks you nursed her, cared for her, and loved her. We cannot thank you enough for the levels of professional care received. You kept us the family informed and have helped up signpost "managing" her death. Thank you - from the depth of our hearts.
17 June 2024
From the very first contact to being shown around Crossley House and to the senior staff coming out to do a home assessment for my Mum, all staff have been very pleasant. I am very satisfied with the home and how my Mum has settled in, as her needs have been complicated and challenging. All staff are very approachable and care for my Mums needs, reassuring me that my Mum is in the right place.
03 April 2024
My father spent two years at the care home, he was very frail when he arrived and suffering from dementia, but the staff got him back on his feet, eating and drinking well. Whilst Dad always believed he wasn’t staying and constantly asked when he could go home, the level of caring and support he received was constant. Unfortunately, he recently passed away after deteriorating, and the support that the family and I received through this difficult time was greatly appreciated. Special thanks go to three members of staff in particular and all the carers and staff on Willow.