Submit a Review for Abbeyvale Care Centre
Laidler Close, Blackhall, Hartlepool, TS27 4QP
View Full Details of Abbeyvale Care CentreLatest Reviews for Abbeyvale Care Centre
17 February 2025
Very kind and welcoming, always on hand to answer all your questions and worries, look after family members great, go above and beyond to make them comfortable. Lots of activities to keep them entertained, all get together having bingo, film nights and karaoke. Very good at what they do.
20 January 2025
The staff are friendly and I think Mam is very well looked after.
14 January 2025
The staff are friendly. Mam is well looked after.
05 July 2024
My mother was a well cared for and well-liked resident. She was very happy, despite her mental health diagnosis. Mam spent approximately 5-6 years in the care home. Mam's health deteriorated due to old age and she subsequently passed away in her own room (as per her wishes) on 28th May 2024. I have nothing but praise for the manager and all staff who treated my mother and us with total dignity, compassion and kindness. Excellent care home.
21 June 2024
I visit my sister every week she is well looked after and if I have any issues they are soon sorted but are very rare. She always looks clean and well-clothed.
13 June 2024
Abbeyvale is a lovely place, the staff are lovely, friendly and very helpful they take really good care/love/support and respect. Taking care of my mam and all the other residents. The home is very clean, the meals are all freshly made each day. The home has lots of activities ongoing, movie days, bingo, arts and crafts, days out, fairs and entertainment.
10 June 2024
Staff are always helpful and friendly. Manager has implemented a lot of useful strategies to help staff persuade reluctant residents to join in - my aunt was very reluctant but now appears more alert and willing to engage. Only downside is having to ring for entry to the home - very loud reverberating sound - and always feel guilty, especially on weekends when no office staff in to open the door, as I am aware of how busy staff are - even having to search for staff to be let out again.
01 May 2024
The home gives me peace of mind because I know my mum is being well cared for. Everyone involved gives 100% and genuinely enjoy their positions, whether they are caring for the residents or interacting with visitors.
01 May 2024
Abbeyvale is a wonderful care centre, providing amazing opportunities for residents and family to participate in. Perfect setting for my mother-in-law, to ensure she is well looked after. Lots of entertainment activities - recent Easter fayre was such good fun for all. The staff go overly above their jobs to look well after the residents. Always keep the family up to date. Gives family peace of mind. Brilliant team. Don't know how we would cope without them.
01 March 2023
My brother has been a resident since March 2022. He is so happy and well looked after. He is loved by the staff and now has another family that cares for him. I no longer worry about him I know he is safe.
13 May 2021
The staff of Abbeyvale are wonderful, they all go out of their way to provide care and assistance to the residents of this care home. I would highly recommend this centre for anybody who has an older family member, and they are worried about them going into residential care. My mother spent the last few years of her life at Abbeyvale, and she was happy and content, she used to praise the staff every time I visited her.
30 April 2020
The word "Care" is fully understood here at Abbeyvale and carried out daily by all members of the team. The home, in my opinion, is of extremely good quality and the management and staff appear to really want to be there and do a great job. Food is not a problem either, they will make what a resident wants as opposed to having to have what they are given. As we are some 12 months + down the line now, all in all, I would highly recommend this home if you find yourself having to make that difficult choice in life for a member of your family. Our loved one is so happy to be here and thinks the place and the staff are "smashing", so that's good enough for us. There is always a warm and friendly feel at Abbeyvale and from what we have seen is a lot better in every area than the previous home was. Thank you all for your dedication, it means an awful lot to us as a family knowing our loved one is monitored, safe and at last finally "Happy and contented".
25 October 2017
All staff are professional, helpful and very approachable. I have no complaints about the care the residents receive. Kepp up all the good work, you are all doing a great job.
31 August 2017
Really pleased with the home as a whole. All of the staff are really friendly and made dad's stay a very pleasant one. The food was amazing and his room comfortable.
07 February 2017
Providing fantastic support for my father. All staff are approachable, kind, caring and go above and beyond to help.
23 November 2016
From my mother entering Abbeyvale until her passing, she was treated with nothing but kindness. Nothing was too much trouble, every one of the staff from the manager to the rest of the staff was like part of our family. We know if we were away she was well looked after. We as a family have nothing but respect for the home and would recommend them to anyone.
Latest Reviews for Abbeyvale Care Centre
17 February 2025
Very kind and welcoming, always on hand to answer all your questions and worries, look after family members great, go above and beyond to make them comfortable. Lots of activities to keep them entertained, all get together having bingo, film nights and karaoke. Very good at what they do.
20 January 2025
The staff are friendly and I think Mam is very well looked after.
14 January 2025
The staff are friendly. Mam is well looked after.
05 July 2024
My mother was a well cared for and well-liked resident. She was very happy, despite her mental health diagnosis. Mam spent approximately 5-6 years in the care home. Mam's health deteriorated due to old age and she subsequently passed away in her own room (as per her wishes) on 28th May 2024. I have nothing but praise for the manager and all staff who treated my mother and us with total dignity, compassion and kindness. Excellent care home.
21 June 2024
I visit my sister every week she is well looked after and if I have any issues they are soon sorted but are very rare. She always looks clean and well-clothed.
13 June 2024
Abbeyvale is a lovely place, the staff are lovely, friendly and very helpful they take really good care/love/support and respect. Taking care of my mam and all the other residents. The home is very clean, the meals are all freshly made each day. The home has lots of activities ongoing, movie days, bingo, arts and crafts, days out, fairs and entertainment.
10 June 2024
Staff are always helpful and friendly. Manager has implemented a lot of useful strategies to help staff persuade reluctant residents to join in - my aunt was very reluctant but now appears more alert and willing to engage. Only downside is having to ring for entry to the home - very loud reverberating sound - and always feel guilty, especially on weekends when no office staff in to open the door, as I am aware of how busy staff are - even having to search for staff to be let out again.
01 May 2024
The home gives me peace of mind because I know my mum is being well cared for. Everyone involved gives 100% and genuinely enjoy their positions, whether they are caring for the residents or interacting with visitors.
01 May 2024
Abbeyvale is a wonderful care centre, providing amazing opportunities for residents and family to participate in. Perfect setting for my mother-in-law, to ensure she is well looked after. Lots of entertainment activities - recent Easter fayre was such good fun for all. The staff go overly above their jobs to look well after the residents. Always keep the family up to date. Gives family peace of mind. Brilliant team. Don't know how we would cope without them.
01 March 2023
My brother has been a resident since March 2022. He is so happy and well looked after. He is loved by the staff and now has another family that cares for him. I no longer worry about him I know he is safe.
13 May 2021
The staff of Abbeyvale are wonderful, they all go out of their way to provide care and assistance to the residents of this care home. I would highly recommend this centre for anybody who has an older family member, and they are worried about them going into residential care. My mother spent the last few years of her life at Abbeyvale, and she was happy and content, she used to praise the staff every time I visited her.
30 April 2020
The word "Care" is fully understood here at Abbeyvale and carried out daily by all members of the team. The home, in my opinion, is of extremely good quality and the management and staff appear to really want to be there and do a great job. Food is not a problem either, they will make what a resident wants as opposed to having to have what they are given. As we are some 12 months + down the line now, all in all, I would highly recommend this home if you find yourself having to make that difficult choice in life for a member of your family. Our loved one is so happy to be here and thinks the place and the staff are "smashing", so that's good enough for us. There is always a warm and friendly feel at Abbeyvale and from what we have seen is a lot better in every area than the previous home was. Thank you all for your dedication, it means an awful lot to us as a family knowing our loved one is monitored, safe and at last finally "Happy and contented".
25 October 2017
All staff are professional, helpful and very approachable. I have no complaints about the care the residents receive. Kepp up all the good work, you are all doing a great job.
31 August 2017
Really pleased with the home as a whole. All of the staff are really friendly and made dad's stay a very pleasant one. The food was amazing and his room comfortable.
07 February 2017
Providing fantastic support for my father. All staff are approachable, kind, caring and go above and beyond to help.
23 November 2016
From my mother entering Abbeyvale until her passing, she was treated with nothing but kindness. Nothing was too much trouble, every one of the staff from the manager to the rest of the staff was like part of our family. We know if we were away she was well looked after. We as a family have nothing but respect for the home and would recommend them to anyone.