Latest Reviews for The Downes
12 April 2024
My mum moved into The Downes in November, she's been happy and the staff couldn't have been better. She's now at end of life and the care has been more than we could ask for.
08 November 2023
Very positive experience, the staff were all helpful and the care was superb. Mum had to be admitted as an emergency after a fall and both the manager and the care staff stepped up to the mark. I would not hesitate to recommend The Downes.
18 October 2023
Compassionate intelligent care. My father has blossomed and come back to life since being at The Downes. Dignity, respect and acceptance of individuality are at the core of their practice. The home is a home. It's bright, smiling and filled with laughter. The care team are exceptional and management has a deep understanding of how honorable it is to reach this point in life.
31 August 2023
The building is imposing but it is not a fortress. When you ring the doorbell, someone always comes to let you in. The staff are always visible, helpful and often fully involved with the residents. The manager's door is invariably open and in a key position and the dogs also can see everything that is going on. The gardens! Where to start? Are simply amazing and kept beautifully, especially the lawns. I visit frequently and my mother has blossomed during her time there. The is always a sense of peace, order and understanding. It is a stress-free environment in a stressful world.
10 April 2022
I greatly appreciate the effort taken by the care staff in rehabilitating my mother as she slowly recovers from a recent illness. Activities (rated satisfactory) have, of course, been curtailed during the past two years because of the pandemic.
26 March 2022
Wonderful place. Feels like home - not a home. Staff helpful and attentive. Could not ask for better care.
03 March 2022
The best care at all times. Everybody happy with a smile to share. A lot of people happy in their work. It sounds too gushing, but it's all true. A good second home for anyone. Never a dull moment. One happy person.
28 February 2022
I have always been given great kindness by everyone and would recommend to anyone looking for a home.
01 July 2021
Although my mother only moved here five weeks ago, she was treated with great care and respect, and we greatly appreciated the time and support given to us all during her end of life care. We only wish she could have experienced more of this lovely home. Many thanks to all the staff.
25 June 2021
I find the nursing here is a very good standard. They are always very helpful with everything you ask them. Nothing is too much for them.
25 January 2021
I am so pleased that when Mum had a fall and broke her hip and shoulder; that she was sent to The Downes when she came out of the hospital. Thankfully there was a space, so Mum was allowed to stay there after her recovery. I really feel that Mum is making a full recovery and she is bright and more bubbly when we ring her or get to see her. We are all looking forward to seeing her again soon once this awful Covid is back under control. The staff are great and always helpful, nothing is too much trouble. If you need a well-run care home for your loved one, I would recommend you try and get them into The Downes.
14 December 2020
We have found all the staff and managers at The Downes to be extremely caring. They care for relatives as well as residents making the transition to a care home as pain-free as possible. As well as physical care they try to provide a variety of activities inside and outside to care for residents wellbeing.
14 December 2020
I have found in the 2 years my mum has been there the care has been of a high standard with attentive staff and management. During Lockdown skype was put in place very quickly which has been a godsend. On the whole and excellent care home.
10 December 2020
The home is spotless. The staff are very caring. My aunt is very happy there. I have no worries.
10 December 2020
On my visits to the home management and staff have always been helpful and considerate and their care for residents has been excellent. I am pleased to see that my sister is happy and content in this home.
10 December 2020
I am confident that my cousin is very well cared for at The Downes. He seems happy and relaxed in the spacious surroundings and the staff are so kind, patient and caring towards him. It's clear to see his needs are being met.
21 November 2019
All the staff were kind and helpful to both my sister, I and mum, excellent does not do them justice. All management and staff have been so kind and responsive to everyone's needs, I can't praise them enough.
20 November 2019
The Downes looked after my mother with such care and attention and made her last week comfortable as possible. Mum enjoyed the food and the activities when she was able, all in all, she has the best care. Thank you one and all for looking after her so well.
08 November 2019
Very, very, good loving care of my mother.
05 November 2019
I find the staff and management very helpful.
Latest Reviews for The Downes
12 April 2024
My mum moved into The Downes in November, she's been happy and the staff couldn't have been better. She's now at end of life and the care has been more than we could ask for.
08 November 2023
Very positive experience, the staff were all helpful and the care was superb. Mum had to be admitted as an emergency after a fall and both the manager and the care staff stepped up to the mark. I would not hesitate to recommend The Downes.
18 October 2023
Compassionate intelligent care. My father has blossomed and come back to life since being at The Downes. Dignity, respect and acceptance of individuality are at the core of their practice. The home is a home. It's bright, smiling and filled with laughter. The care team are exceptional and management has a deep understanding of how honorable it is to reach this point in life.
31 August 2023
The building is imposing but it is not a fortress. When you ring the doorbell, someone always comes to let you in. The staff are always visible, helpful and often fully involved with the residents. The manager's door is invariably open and in a key position and the dogs also can see everything that is going on. The gardens! Where to start? Are simply amazing and kept beautifully, especially the lawns. I visit frequently and my mother has blossomed during her time there. The is always a sense of peace, order and understanding. It is a stress-free environment in a stressful world.
10 April 2022
I greatly appreciate the effort taken by the care staff in rehabilitating my mother as she slowly recovers from a recent illness. Activities (rated satisfactory) have, of course, been curtailed during the past two years because of the pandemic.
26 March 2022
Wonderful place. Feels like home - not a home. Staff helpful and attentive. Could not ask for better care.
03 March 2022
The best care at all times. Everybody happy with a smile to share. A lot of people happy in their work. It sounds too gushing, but it's all true. A good second home for anyone. Never a dull moment. One happy person.
28 February 2022
I have always been given great kindness by everyone and would recommend to anyone looking for a home.
01 July 2021
Although my mother only moved here five weeks ago, she was treated with great care and respect, and we greatly appreciated the time and support given to us all during her end of life care. We only wish she could have experienced more of this lovely home. Many thanks to all the staff.
25 June 2021
I find the nursing here is a very good standard. They are always very helpful with everything you ask them. Nothing is too much for them.
25 January 2021
I am so pleased that when Mum had a fall and broke her hip and shoulder; that she was sent to The Downes when she came out of the hospital. Thankfully there was a space, so Mum was allowed to stay there after her recovery. I really feel that Mum is making a full recovery and she is bright and more bubbly when we ring her or get to see her. We are all looking forward to seeing her again soon once this awful Covid is back under control. The staff are great and always helpful, nothing is too much trouble. If you need a well-run care home for your loved one, I would recommend you try and get them into The Downes.
14 December 2020
We have found all the staff and managers at The Downes to be extremely caring. They care for relatives as well as residents making the transition to a care home as pain-free as possible. As well as physical care they try to provide a variety of activities inside and outside to care for residents wellbeing.
14 December 2020
I have found in the 2 years my mum has been there the care has been of a high standard with attentive staff and management. During Lockdown skype was put in place very quickly which has been a godsend. On the whole and excellent care home.
10 December 2020
The home is spotless. The staff are very caring. My aunt is very happy there. I have no worries.
10 December 2020
On my visits to the home management and staff have always been helpful and considerate and their care for residents has been excellent. I am pleased to see that my sister is happy and content in this home.
10 December 2020
I am confident that my cousin is very well cared for at The Downes. He seems happy and relaxed in the spacious surroundings and the staff are so kind, patient and caring towards him. It's clear to see his needs are being met.
21 November 2019
All the staff were kind and helpful to both my sister, I and mum, excellent does not do them justice. All management and staff have been so kind and responsive to everyone's needs, I can't praise them enough.
20 November 2019
The Downes looked after my mother with such care and attention and made her last week comfortable as possible. Mum enjoyed the food and the activities when she was able, all in all, she has the best care. Thank you one and all for looking after her so well.
08 November 2019
Very, very, good loving care of my mother.
05 November 2019
I find the staff and management very helpful.