Crowborough Road, Herons Ghyll, Uckfield, TN22 4BY
View Full Details of Temple GroveI am next of kin for my elderly aunt and after a few years of resistance, worsening dementia several falls she agreed to go for some respite care. The manager made the whole process so much less stressful and when she and the staff visited my aunt they were wonderful with her. She has now been at Temple Grove for 4 weeks which has flown by and has become a fully-fledged long-term resident. Every contact I have had with the team, special shout out to the staff member, has been friendly and lovely. My Aunt is so much brighter and happier. Thanks guys for your support and making it a great transition for my Aunt. I can't speak highly enough of Temple Grove. We are thrilled.
My mother was a long-term resident in Temple Grove. Throughout her eight years she came to be a friend of many members of staff. In the earlier years she enjoyed the activities, in her later years, she was cared for with incredible devotion and skill. We have been so comforted by the knowledge that she being looked after so well. I thoroughly recommend Temple Grove.
Could not have asked for more. Was used for the final few weeks of my father's life and could not have been more impressed. Lovely staff - who seemed genuinely to care, something you soon discover is not the case everywhere - as well as excellent facilities.
Exceptional home, grounds and conditions. Food and staff amazing. They fully engage residents and family. Good value for money.
At first glance, it might appear that I have completed this review without too much thought. That is not the case. I have been visiting for eight months, I have not found anything that I have needed to bring to anyone's attention - it really is that good. A very big plus is the continuity of having permanent staff.
I placed my aunt at Temple Grove following a recommendation by the manager of a local care home because she needed 24-hour nursing and care following a stay in hospital for pneumonia. The overall package of care provided by the staff at Temple Grove was excellent from the admin staff, the care and nursing staff, led from the top by the two owners. My aunt enjoyed her end-of-life care at Temple Grove, which ended today as she passed away with my wife and I at her bedside.
Excellent. Temple Grove has a very caring and solicitous staff, very professional, and always respectful. Importantly they are proactive, identifying potential issues and concerns and discussing them with us. Our parent's care is clearly the top priority for them. Although frequently busy, they always have time for my parents and have provided companionship as well as professional care. We have both parents in care, both in their mid-90s - frail but competent. In many ways, this presents different challenges from other residents, but Temple Grove has risen splendidly to the challenge, for example supplementing their many social activities with personalised excursions such as local outings for tea or to visit local sights (all with support/supervision of course). Care homes are expensive; but as we have seen the level of attentiveness and care our parents have received, we do not begrudge the cost.
Very pleased with all aspects. All staff very helpful. Plenty of activities available. My family and friends welcomed my visits.
When finally deciding to place my son in a nursing home we visited Temple Grove and we were very impressed and felt very reassured that he would be safe and happy and that his care was of the greatest importance to the home as it is to us. He has settled in well by being made to feel welcome and included the same as we are when we come to visit him. Going forward we feel the home can accommodate all of his needs now and as his condition progresses.
As with any move from private homes to nursing homes, this can be challenging and we were concerned as to how my mother would cope. From the first day that my mother arrived everyone has been lovely to her. She has been made very welcome and has become very comfortable in the home environment. I would especially like to mention the person who has taken mum out on trips and done all he can to help her. Thank you.
Temple Grove is such a wonderful place for Mum. She settled in immediately and the staff are genuinely kind, compassionate and care so much. I don't worry one bit and know when I'm not around she has fun and so well cared for. I could not recommend this home highly enough.
My mother-in-law was becoming increasingly frail and in need of respite care. Her home was 150 miles from us, totally unsuited for her needs and her husband was no longer able to give much assistance. My daughter did a lot of research into local care homes and was impressed with Temple Grove. We were shown around by the Welfare Officer, an amazing ambassador. Everyone we met was warm, friendly and genuinely welcoming. The facilities and rooms were spotless and delightful. We moved her into Temple Grove in late January and she settled in very quickly. Her room was bright, spacious, well-appointed and overlooked delightful gardens. Sadly, within a few short days, her health took a major turn for the worse and we lost her shortly after. All of the Temple Grove team were caring gentle and kind throughout this period. We can't give enough praise for the home and its team, simply outstanding. Thank you everyone.
The team who looked after my husband were happy in their work which made the whole experience pleasant. They went above and beyond to make it comfortable for us. Nothing was too much trouble.
The level of care is great. The facilities are great. The carers are lovely. Thank you.
The staff are extremely professional and genuinely care about their residents, unlike the previous home. There is very little turnover of staff which has an extremely positive impact on the care and is a testament to the home management. I cannot the level of care high enough, Temple Grove has been a game changer for my mother.
Visiting my grandad here was a really enjoyable experience. The staff are extremely hospitable and always had time to talk about my grandfather's treatment. The facilities were always clean and the variety of activities offered to residents was amazing. The staff were amazing at any time of day. My grandfather seemed comfortable and people were always in and out to check on him.
My grandma receives amazing care and the people who attend to her needs are just wonderful! We are always welcomed by everyone we see and the atmosphere of Temple Grove is always calm and friendly. One staff member is wonderful and caring. Another is a joy when he pops in as is the cleaner and the entertainment ladies. The leads of entertainment are so super lovely too, nothing but good things to say.
Lovely to see Mum as she is now today. She has come so far. Lovely for us all to see.
After viewing several care homes, Temple Grove was chosen for my father due to its cleanliness and amazing staff. Everyone was so kind and helpful.
My dad has been at Temple Grove for four years. Throughout this time he has received excellent care. Without exception, the staff are professional, attentive and warm. They go above and beyond to meet his every need. As visitors, we are always welcomed with a smile and greeted by name. Everything and everyone is taken care of at Temple Grove.
I am next of kin for my elderly aunt and after a few years of resistance, worsening dementia several falls she agreed to go for some respite care. The manager made the whole process so much less stressful and when she and the staff visited my aunt they were wonderful with her. She has now been at Temple Grove for 4 weeks which has flown by and has become a fully-fledged long-term resident. Every contact I have had with the team, special shout out to the staff member, has been friendly and lovely. My Aunt is so much brighter and happier. Thanks guys for your support and making it a great transition for my Aunt. I can't speak highly enough of Temple Grove. We are thrilled.
My mother was a long-term resident in Temple Grove. Throughout her eight years she came to be a friend of many members of staff. In the earlier years she enjoyed the activities, in her later years, she was cared for with incredible devotion and skill. We have been so comforted by the knowledge that she being looked after so well. I thoroughly recommend Temple Grove.
Could not have asked for more. Was used for the final few weeks of my father's life and could not have been more impressed. Lovely staff - who seemed genuinely to care, something you soon discover is not the case everywhere - as well as excellent facilities.
Exceptional home, grounds and conditions. Food and staff amazing. They fully engage residents and family. Good value for money.
At first glance, it might appear that I have completed this review without too much thought. That is not the case. I have been visiting for eight months, I have not found anything that I have needed to bring to anyone's attention - it really is that good. A very big plus is the continuity of having permanent staff.
I placed my aunt at Temple Grove following a recommendation by the manager of a local care home because she needed 24-hour nursing and care following a stay in hospital for pneumonia. The overall package of care provided by the staff at Temple Grove was excellent from the admin staff, the care and nursing staff, led from the top by the two owners. My aunt enjoyed her end-of-life care at Temple Grove, which ended today as she passed away with my wife and I at her bedside.
Excellent. Temple Grove has a very caring and solicitous staff, very professional, and always respectful. Importantly they are proactive, identifying potential issues and concerns and discussing them with us. Our parent's care is clearly the top priority for them. Although frequently busy, they always have time for my parents and have provided companionship as well as professional care. We have both parents in care, both in their mid-90s - frail but competent. In many ways, this presents different challenges from other residents, but Temple Grove has risen splendidly to the challenge, for example supplementing their many social activities with personalised excursions such as local outings for tea or to visit local sights (all with support/supervision of course). Care homes are expensive; but as we have seen the level of attentiveness and care our parents have received, we do not begrudge the cost.
Very pleased with all aspects. All staff very helpful. Plenty of activities available. My family and friends welcomed my visits.
When finally deciding to place my son in a nursing home we visited Temple Grove and we were very impressed and felt very reassured that he would be safe and happy and that his care was of the greatest importance to the home as it is to us. He has settled in well by being made to feel welcome and included the same as we are when we come to visit him. Going forward we feel the home can accommodate all of his needs now and as his condition progresses.
As with any move from private homes to nursing homes, this can be challenging and we were concerned as to how my mother would cope. From the first day that my mother arrived everyone has been lovely to her. She has been made very welcome and has become very comfortable in the home environment. I would especially like to mention the person who has taken mum out on trips and done all he can to help her. Thank you.
Temple Grove is such a wonderful place for Mum. She settled in immediately and the staff are genuinely kind, compassionate and care so much. I don't worry one bit and know when I'm not around she has fun and so well cared for. I could not recommend this home highly enough.
My mother-in-law was becoming increasingly frail and in need of respite care. Her home was 150 miles from us, totally unsuited for her needs and her husband was no longer able to give much assistance. My daughter did a lot of research into local care homes and was impressed with Temple Grove. We were shown around by the Welfare Officer, an amazing ambassador. Everyone we met was warm, friendly and genuinely welcoming. The facilities and rooms were spotless and delightful. We moved her into Temple Grove in late January and she settled in very quickly. Her room was bright, spacious, well-appointed and overlooked delightful gardens. Sadly, within a few short days, her health took a major turn for the worse and we lost her shortly after. All of the Temple Grove team were caring gentle and kind throughout this period. We can't give enough praise for the home and its team, simply outstanding. Thank you everyone.
The team who looked after my husband were happy in their work which made the whole experience pleasant. They went above and beyond to make it comfortable for us. Nothing was too much trouble.
The level of care is great. The facilities are great. The carers are lovely. Thank you.
The staff are extremely professional and genuinely care about their residents, unlike the previous home. There is very little turnover of staff which has an extremely positive impact on the care and is a testament to the home management. I cannot the level of care high enough, Temple Grove has been a game changer for my mother.
Visiting my grandad here was a really enjoyable experience. The staff are extremely hospitable and always had time to talk about my grandfather's treatment. The facilities were always clean and the variety of activities offered to residents was amazing. The staff were amazing at any time of day. My grandfather seemed comfortable and people were always in and out to check on him.
My grandma receives amazing care and the people who attend to her needs are just wonderful! We are always welcomed by everyone we see and the atmosphere of Temple Grove is always calm and friendly. One staff member is wonderful and caring. Another is a joy when he pops in as is the cleaner and the entertainment ladies. The leads of entertainment are so super lovely too, nothing but good things to say.
Lovely to see Mum as she is now today. She has come so far. Lovely for us all to see.
After viewing several care homes, Temple Grove was chosen for my father due to its cleanliness and amazing staff. Everyone was so kind and helpful.
My dad has been at Temple Grove for four years. Throughout this time he has received excellent care. Without exception, the staff are professional, attentive and warm. They go above and beyond to meet his every need. As visitors, we are always welcomed with a smile and greeted by name. Everything and everyone is taken care of at Temple Grove.