Submit a Review for Barchester Rothsay Grange Care Home
Weyhill Road, Weyhill, Andover, SP11 0PN
View Full Details of Barchester Rothsay Grange Care HomeLatest Reviews for Barchester Rothsay Grange Care Home
12 March 2025
I have found the experience first class, because staff are all friendly and very helpful nothing is too much trouble for them to deal with. Knowing my mother is safe & comfortable and well cared for is peace of mind for me.
25 November 2024
The Barchester Rothsay Grange Care Home was very supportive when I needed care for my elderly mother at short notice. They reassured me that all my mother's needs were not a problem. My mother has settled in very well and pleased with the home. I enjoy visiting the Rothsay Grange as it is very welcoming. So pleased we found the home.
18 November 2024
What a lovely environment for residents. Beautifully furnished and decorated, creating a welcoming atmosphere. Staff so friendly, helpful and obviously very caring. A Care Home to which I would happily admit any relative should such become a necessity.
23 September 2024
My husband has only been in Barchester Rothsay Grange Care Home since August 12th 2024 so it's early days but I felt the manager and staff were very welcoming. They are very helpful and 'smiley' which helps me enjoy my visits because it can be a bit daunting for relatives. I know Rothsay Grange because my mother was a resident 10 or more years ago and that is why it was an easy choice.
09 September 2024
My experience of Rothsay Grange has always been positive. The staff are very helpful and informative. My daughter has been looked after extremely well.
09 September 2024
My uncle was admitted in July and was made to feel very welcome. We were all very impressed with the facilities and cleanliness of Rothsay Grange. Thank you so much for looking after him in his last days, it is very much appreciated, you have a great team.
01 August 2024
My nan has been a resident at Barchester Rothsay Grange Care Home for eighteen months now and the recent refurbishment of her home by Barchester is gorgeous, the décor is stylish, plush, practical and homely and has transformed Rothsay into a luxury home with a friendly and relaxed atmosphere. The staff are happy, attentive, friendly and truly know their residents. I feel so welcome and at home there, small things like homemade birthday cakes for everyone and how welcome pets and friends are made when they visit the staff is fab. I really feel like it is an extension of my nan's family now. I am very impressed with the manager of the home, there's an emphasis on care, homeliness and residents living their best lives together with happy staff, which I personally think is incredibly important. You need a happy, supported team to provide the best care and I can honestly say my nan is very happy and she has received excellent medical and dental care without the need for hospitalisation, organised internally.
04 July 2024
I used to own a market research company doing fieldwork research specialising in mystery shopping customer satisfaction. I came to see our friend and everything is clean - no smell. Staff excellent. We are very pleased to see our friend being taken so carefully attended to in such lovely surroundings. I would recommend you to anyone requiring your care. It is also good for visitors to feel at ease under such difficult circumstances we find our friend in.
28 June 2024
My father stayed at the nursing home for twelve days at the end of his life. My mum and I found everyone at Barchester Rothsay Grange Care Home to be caring, respectful, skilled and responsive to our questions and thoughts. We were so impressed with the care they gave and dignity with my father. We couldn't have wished for a more peaceful and caring end. Special thanks to the deputy manager, all the nurses and the general manager, such lovely people in a stressful time.
24 June 2024
My mum has been a resident at the Rothsay Grange for over a year now. The staff are absolutely amazing and so friendly and look after the residents very well. The facilities are excellent and the rooms are very nice and comfortable. The recent new change of management has made a noticeable difference as well and made it even better.
14 June 2024
Thank you so much Barchester Rothsay Grange Care Home! Mum was with you for six years and during her stay, she was so well cared for, especially when she moved upstairs to Memory Lane for five years. Some of your lovely staff were with Mum most of her time at Rothsay. So much care and friendship were shown to her over the years and also to us whenever we visited, particularly during Mum's last few months as her health failed. In her last days, it was so comforting to find staff in her room sitting by her bedside when she was able to do and say so little. Thank you for being there for my lovely mum. My apologies for taking so long to write this review - much overdue.
12 June 2024
My grandma has been in the Barchester Rothsay Grange Care Home for sixteen months and the staff and manager are outstanding. They treat my grandma with so much love and support! I would highly recommend the Rothsay Grange.
04 June 2024
This was respite care for my husband whilst I was in hospital and recovery. My husband being disabled with mobility issues was unable to look after himself during this period. All the staff were very efficient and kind. The room was well equipt and very clean. The food was good but could have been warmer upon serving.
16 May 2024
The team at Barchester Rothsay Grange Care Home were fantastic in caring for Mum during the last stages of her illness. They were patient, kind, communicative and most importantly, genuinely caring. There was always a calm, kind atmosphere and nothing was too much trouble. Thank you.
03 May 2024
Mum was a resident at Rothsay Grange for almost four years. During all that time she was cared for by all members of staff in an exemplary manner. Part of visiting Mum was the warm reception we were given by everyone. We never had reason to complain and if we asked for anything it would be done somehow and most willingly. When the time comes, I intend to book myself in, knowing that my final days will be dignified, respected, comfortable and totally catered for in all respects. Thank you everyone at Rothsay Grange.
03 May 2024
I have such peace of mind now my husband is in Barchester Rothsay Grange Care Home. The management, staff and residents are wonderful and we are all one big family. We all interact together - just like a family at home - and actually enjoy the atmosphere and companionship. I cannot stress enough the importance of having a family atmosphere in a care home and Barchester Rothsay has it in abundance.
25 April 2024
Following viewing six or so care homes for my mum, Barchester Rothsay Grange Care Home was, by far, the nicest, although a bit more per month. The staff, they only use their bank not agency, gave Mum consistency and enabled relationships to form and gave Mum confidence and security in a new environment. The home is very clean and from my experience, does not smell like a care home. The entertainment team would always encourage her to attend and put no pressure on her to participate. The open-door policy and approachability of all staff were great. Sadly, Mum passed away but I can honestly say that I could not think of a better home for her. Thank you.
15 March 2024
The staff on the memory floor are very caring, and patient and always acknowledge the residents. Their job is not the easiest, they are so caring to the residents. The new decorating of the home is beautiful, the residents seem to notice and enjoy all the new items. I do find it a little difficult in the dining area to move a wheelchair around due to more furniture. I enjoy the Rothsay social media page, a lovely way to keep in touch. Thank you to all the management, especially the staff, for caring for my family member.
24 January 2024
During the time my mother spent at Rothsay Grange, the whole experience was exceptional. The quality of care she received was second to none. The management and team could not have done more for my mother, or us as a family. Thank you so much Rothsay Grange.
07 September 2023
My wife and I celebrated our diamond wedding anniversary, and the care home went to considerable lengths to make it a success. They laid a cake, flowers, and balloons and turned out to make it a communal welcome.
Latest Reviews for Barchester Rothsay Grange Care Home
12 March 2025
I have found the experience first class, because staff are all friendly and very helpful nothing is too much trouble for them to deal with. Knowing my mother is safe & comfortable and well cared for is peace of mind for me.
25 November 2024
The Barchester Rothsay Grange Care Home was very supportive when I needed care for my elderly mother at short notice. They reassured me that all my mother's needs were not a problem. My mother has settled in very well and pleased with the home. I enjoy visiting the Rothsay Grange as it is very welcoming. So pleased we found the home.
18 November 2024
What a lovely environment for residents. Beautifully furnished and decorated, creating a welcoming atmosphere. Staff so friendly, helpful and obviously very caring. A Care Home to which I would happily admit any relative should such become a necessity.
23 September 2024
My husband has only been in Barchester Rothsay Grange Care Home since August 12th 2024 so it's early days but I felt the manager and staff were very welcoming. They are very helpful and 'smiley' which helps me enjoy my visits because it can be a bit daunting for relatives. I know Rothsay Grange because my mother was a resident 10 or more years ago and that is why it was an easy choice.
09 September 2024
My experience of Rothsay Grange has always been positive. The staff are very helpful and informative. My daughter has been looked after extremely well.
09 September 2024
My uncle was admitted in July and was made to feel very welcome. We were all very impressed with the facilities and cleanliness of Rothsay Grange. Thank you so much for looking after him in his last days, it is very much appreciated, you have a great team.
01 August 2024
My nan has been a resident at Barchester Rothsay Grange Care Home for eighteen months now and the recent refurbishment of her home by Barchester is gorgeous, the décor is stylish, plush, practical and homely and has transformed Rothsay into a luxury home with a friendly and relaxed atmosphere. The staff are happy, attentive, friendly and truly know their residents. I feel so welcome and at home there, small things like homemade birthday cakes for everyone and how welcome pets and friends are made when they visit the staff is fab. I really feel like it is an extension of my nan's family now. I am very impressed with the manager of the home, there's an emphasis on care, homeliness and residents living their best lives together with happy staff, which I personally think is incredibly important. You need a happy, supported team to provide the best care and I can honestly say my nan is very happy and she has received excellent medical and dental care without the need for hospitalisation, organised internally.
04 July 2024
I used to own a market research company doing fieldwork research specialising in mystery shopping customer satisfaction. I came to see our friend and everything is clean - no smell. Staff excellent. We are very pleased to see our friend being taken so carefully attended to in such lovely surroundings. I would recommend you to anyone requiring your care. It is also good for visitors to feel at ease under such difficult circumstances we find our friend in.
28 June 2024
My father stayed at the nursing home for twelve days at the end of his life. My mum and I found everyone at Barchester Rothsay Grange Care Home to be caring, respectful, skilled and responsive to our questions and thoughts. We were so impressed with the care they gave and dignity with my father. We couldn't have wished for a more peaceful and caring end. Special thanks to the deputy manager, all the nurses and the general manager, such lovely people in a stressful time.
24 June 2024
My mum has been a resident at the Rothsay Grange for over a year now. The staff are absolutely amazing and so friendly and look after the residents very well. The facilities are excellent and the rooms are very nice and comfortable. The recent new change of management has made a noticeable difference as well and made it even better.
14 June 2024
Thank you so much Barchester Rothsay Grange Care Home! Mum was with you for six years and during her stay, she was so well cared for, especially when she moved upstairs to Memory Lane for five years. Some of your lovely staff were with Mum most of her time at Rothsay. So much care and friendship were shown to her over the years and also to us whenever we visited, particularly during Mum's last few months as her health failed. In her last days, it was so comforting to find staff in her room sitting by her bedside when she was able to do and say so little. Thank you for being there for my lovely mum. My apologies for taking so long to write this review - much overdue.
12 June 2024
My grandma has been in the Barchester Rothsay Grange Care Home for sixteen months and the staff and manager are outstanding. They treat my grandma with so much love and support! I would highly recommend the Rothsay Grange.
04 June 2024
This was respite care for my husband whilst I was in hospital and recovery. My husband being disabled with mobility issues was unable to look after himself during this period. All the staff were very efficient and kind. The room was well equipt and very clean. The food was good but could have been warmer upon serving.
16 May 2024
The team at Barchester Rothsay Grange Care Home were fantastic in caring for Mum during the last stages of her illness. They were patient, kind, communicative and most importantly, genuinely caring. There was always a calm, kind atmosphere and nothing was too much trouble. Thank you.
03 May 2024
Mum was a resident at Rothsay Grange for almost four years. During all that time she was cared for by all members of staff in an exemplary manner. Part of visiting Mum was the warm reception we were given by everyone. We never had reason to complain and if we asked for anything it would be done somehow and most willingly. When the time comes, I intend to book myself in, knowing that my final days will be dignified, respected, comfortable and totally catered for in all respects. Thank you everyone at Rothsay Grange.
03 May 2024
I have such peace of mind now my husband is in Barchester Rothsay Grange Care Home. The management, staff and residents are wonderful and we are all one big family. We all interact together - just like a family at home - and actually enjoy the atmosphere and companionship. I cannot stress enough the importance of having a family atmosphere in a care home and Barchester Rothsay has it in abundance.
25 April 2024
Following viewing six or so care homes for my mum, Barchester Rothsay Grange Care Home was, by far, the nicest, although a bit more per month. The staff, they only use their bank not agency, gave Mum consistency and enabled relationships to form and gave Mum confidence and security in a new environment. The home is very clean and from my experience, does not smell like a care home. The entertainment team would always encourage her to attend and put no pressure on her to participate. The open-door policy and approachability of all staff were great. Sadly, Mum passed away but I can honestly say that I could not think of a better home for her. Thank you.
15 March 2024
The staff on the memory floor are very caring, and patient and always acknowledge the residents. Their job is not the easiest, they are so caring to the residents. The new decorating of the home is beautiful, the residents seem to notice and enjoy all the new items. I do find it a little difficult in the dining area to move a wheelchair around due to more furniture. I enjoy the Rothsay social media page, a lovely way to keep in touch. Thank you to all the management, especially the staff, for caring for my family member.
24 January 2024
During the time my mother spent at Rothsay Grange, the whole experience was exceptional. The quality of care she received was second to none. The management and team could not have done more for my mother, or us as a family. Thank you so much Rothsay Grange.
07 September 2023
My wife and I celebrated our diamond wedding anniversary, and the care home went to considerable lengths to make it a success. They laid a cake, flowers, and balloons and turned out to make it a communal welcome.