Submit a Review for Albion Court Care Home - Avery Healthcare
Clinton Street, Winson Green, Birmingham, B18 4BJ
View Full Details of Albion Court Care Home - Avery HealthcareLatest Reviews for Albion Court Care Home - Avery Healthcare
20 February 2025
I'm going to describe my experience with this care home. My Dad stayed here for around 6 months and he had a really good experience. He was really happy here with the staff. The staff were really friendly and they all treated my Dad as a friend. I would recommend this care home for your loved ones.
20 February 2025
Mum is slowly settling in. The staff are very supportive and caring. Lost her nightie but I'm assured they'll find it.
29 January 2025
Upon visiting the home prior to my father being offered a placement here I found management and also staff to be very friendly and informative. We have also been greeted with a smile and a very professional manner each time we have visited. All staff appear to interact very well with the people who live here.
22 January 2025
My father has recently moved into Albion Court and so far the staff has been very high in their standards of care and quality also the activities coordinator has been so helpful, actually 10 out of 10 as has all the other staff the home is so clean it's like home from home good on the cleaners for doing an excellent job the management is so lovely especially the manager for taking time to show us around on our first meeting as she was ready to leave but she stayed for us to give us a tour. I'd give the home a 5-star review thanks for taking care of Dad.
01 November 2024
So friendly and helpful, first experience of a care home, happy to leave my partner for 2 weeks of respite care. I am confident that he will be well cared for.
12 June 2024
The team at Albion Court provide wonderful care to all the residents, very professional staff and helpful. The facilities and management, along with the dedicated carers, do a wonderful job. Great service.
17 January 2024
Very clean home. Staff very friendly. Great service. Grandad is taken good care of. Best home. Food seems good.
02 January 2024
The team at Albion Court provide wonderful care for my mom. She is clean and well looked after, and the carers are kind and considerate. Mom is as happy as she can be in her condition, and we thank them every day for all the care she receives. The facilities and management, along with the dedicated carers, do a wonderful job.
12 October 2023
I have been consistently impressed by the patience, compassion and professionalism showed by the staff here. Their cheerfulness and humour has helped to lift the spirits of both Mom and myself. I'd have no hesitation in recommending here for anybody's loved one.
21 September 2023
My godmother, who lived on her own, had unfortunately taken a turn for the worse and had been required to be moved to a care home. A really upsetting experience. However, on visiting her at The Albion Court Care Home, my mind was definitely put at rest. I turned up, unannounced, had to sign in for security and then was allowed to go and visit her. I walked towards her room to find her walking along the corridor going to the dining room unassisted to have lunch. The other residents were sat at the table whilst the lovely staff attended to their every need ensuring that everyone was catered for. My godmother didn't want much, but the staff insisted on her having a lovely main, dessert and drink. All she kept saying is 'I want a cup of tea' on fish and chip fryday. I met with the deputy manager, who I'd love to name but not allowed to. She put my mind at rest and advised me to speak to Social Services for additional information. Me and my family are really grateful to the wonderful team at Albion Court!
19 September 2023
The transition from a previous Avery care home was difficult at first as the family were made aware just weeks prior to the move that my father had been deemed end of life. As a family, we were dependent on the help of a staff member to help us sort out financial aspects as there had been a query regarding if a health bed would be totally funded or not. The staff member made several calls and communicated with the relevant personnel to help us as a family to which we are grateful and she was able to fully inform us of the parameters pertaining to my father's care package.
18 September 2023
The admin staff was absolutely brilliant when Dad had to come into care. She was and is friendly, kind and helpful. It was a very stressful time but she helped us greatly with the admin side of things and it all went smoothly, so not having to worry about that side of things was really great. I think Albion Court Care Home is a fantastic care home. They have looked after Mum really well since 2019 and Dad since January 2023. I would like to extend my thanks to all the staff at Albion Court.
29 August 2023
Went to visit Mom today 4/08/23 only to find a fun day/celebration in full swing. All the residents were catered for. Some staff came in on their day off to help out. Mom sat out in the sun foot tapping, steel band plus a singer keeping everybody entertained. Enough food and soft drinks to cater for residents and guests. Yet again a 110% effort from all the staff to include and entertain. Thank you all.
16 August 2023
I would like to say a huge thank you to Albion Court Care Home for taking care of my aunt. She has been in the home since Covid and is so relaxed and at peace. The staff are warm, caring and so willing to help. The deputy manager is a star and has been extremely helpful in trying to ensure that the family and external things that need to be put in place are completed to statutory requirements. Thank you to the deputy manager and her team, we really appreciate you.
18 July 2023
This is my second annual visit to this facility. As always, I am greeted with a friendly smile at the reception area and when in contact with any of the staff. The facility is clean, bright and odour-free. The grounds are immaculate. My mother consistently reports happiness with the staff and the facility, and of course, her meals. The frequent Facebook postings keep me in touch with the many activities.
17 July 2023
I attended a 96th birthday gathering at Albion Court Care Home on Saturday. The resident moved into Albion Court fairly recently. The experience surpassed all expectations based on my visits to other care homes over the years. The environment was extremely welcoming and friendly. The staff were so helpful and on hand to help and assist the event and guests in addition to their usual duties. It was great to see how relaxed and settled in the birthday 'girl' was with her new environment and to witness the positive relationships developed with the staff. The family room and resident's lounge were lovely and cool, despite it being a hot day and also having direct access to the garden. The resident's en suite room was airy and spacious with direct access to the lovely garden space. I will certainly be recommending Albion Court to anyone exploring care home facilities.
10 July 2023
I have seen new faces and nurses on the floor which has brought a new direction to the team. They have been very helpful to us as a family and whenever we have concerns, they have been quick to address them. This role takes care and love and with it, all will feel happy and valued.
26 June 2023
Since my mother's arrival, the staff have bent over backwards to help her to settle in. They are supportive and genuinely care for her well-being. My mum is treated with dignity and kindness, even when she has repeated herself for the 100th time. I appreciate and have gratitude for the staff as they are treating my mum as though she is their mum. Thank you for caring and helping my mum to settle into her new home.
21 June 2023
I am very impressed with the recent visit I made to Albion Court to see my mother who has been a resident at the home for several years. Upon my arrival, I was made to feel very welcome with friendly and professional staff on hand to greet me. My mother's room was clean and very well-presented. My mother was in really good spirits and well looked after. My mother continues to be very happy at Albion Court and I feel assured that she is being very well looked after. On a general note, I visit my mother regularly and must say that the exceptionally high standard presented by Albion Court never drops, thank you.
15 June 2023
All staff are helpful and can explain whats happening to your family member or friend in a way you understand.
Latest Reviews for Albion Court Care Home - Avery Healthcare
20 February 2025
I'm going to describe my experience with this care home. My Dad stayed here for around 6 months and he had a really good experience. He was really happy here with the staff. The staff were really friendly and they all treated my Dad as a friend. I would recommend this care home for your loved ones.
20 February 2025
Mum is slowly settling in. The staff are very supportive and caring. Lost her nightie but I'm assured they'll find it.
29 January 2025
Upon visiting the home prior to my father being offered a placement here I found management and also staff to be very friendly and informative. We have also been greeted with a smile and a very professional manner each time we have visited. All staff appear to interact very well with the people who live here.
22 January 2025
My father has recently moved into Albion Court and so far the staff has been very high in their standards of care and quality also the activities coordinator has been so helpful, actually 10 out of 10 as has all the other staff the home is so clean it's like home from home good on the cleaners for doing an excellent job the management is so lovely especially the manager for taking time to show us around on our first meeting as she was ready to leave but she stayed for us to give us a tour. I'd give the home a 5-star review thanks for taking care of Dad.
01 November 2024
So friendly and helpful, first experience of a care home, happy to leave my partner for 2 weeks of respite care. I am confident that he will be well cared for.
12 June 2024
The team at Albion Court provide wonderful care to all the residents, very professional staff and helpful. The facilities and management, along with the dedicated carers, do a wonderful job. Great service.
17 January 2024
Very clean home. Staff very friendly. Great service. Grandad is taken good care of. Best home. Food seems good.
02 January 2024
The team at Albion Court provide wonderful care for my mom. She is clean and well looked after, and the carers are kind and considerate. Mom is as happy as she can be in her condition, and we thank them every day for all the care she receives. The facilities and management, along with the dedicated carers, do a wonderful job.
12 October 2023
I have been consistently impressed by the patience, compassion and professionalism showed by the staff here. Their cheerfulness and humour has helped to lift the spirits of both Mom and myself. I'd have no hesitation in recommending here for anybody's loved one.
21 September 2023
My godmother, who lived on her own, had unfortunately taken a turn for the worse and had been required to be moved to a care home. A really upsetting experience. However, on visiting her at The Albion Court Care Home, my mind was definitely put at rest. I turned up, unannounced, had to sign in for security and then was allowed to go and visit her. I walked towards her room to find her walking along the corridor going to the dining room unassisted to have lunch. The other residents were sat at the table whilst the lovely staff attended to their every need ensuring that everyone was catered for. My godmother didn't want much, but the staff insisted on her having a lovely main, dessert and drink. All she kept saying is 'I want a cup of tea' on fish and chip fryday. I met with the deputy manager, who I'd love to name but not allowed to. She put my mind at rest and advised me to speak to Social Services for additional information. Me and my family are really grateful to the wonderful team at Albion Court!
19 September 2023
The transition from a previous Avery care home was difficult at first as the family were made aware just weeks prior to the move that my father had been deemed end of life. As a family, we were dependent on the help of a staff member to help us sort out financial aspects as there had been a query regarding if a health bed would be totally funded or not. The staff member made several calls and communicated with the relevant personnel to help us as a family to which we are grateful and she was able to fully inform us of the parameters pertaining to my father's care package.
18 September 2023
The admin staff was absolutely brilliant when Dad had to come into care. She was and is friendly, kind and helpful. It was a very stressful time but she helped us greatly with the admin side of things and it all went smoothly, so not having to worry about that side of things was really great. I think Albion Court Care Home is a fantastic care home. They have looked after Mum really well since 2019 and Dad since January 2023. I would like to extend my thanks to all the staff at Albion Court.
29 August 2023
Went to visit Mom today 4/08/23 only to find a fun day/celebration in full swing. All the residents were catered for. Some staff came in on their day off to help out. Mom sat out in the sun foot tapping, steel band plus a singer keeping everybody entertained. Enough food and soft drinks to cater for residents and guests. Yet again a 110% effort from all the staff to include and entertain. Thank you all.
16 August 2023
I would like to say a huge thank you to Albion Court Care Home for taking care of my aunt. She has been in the home since Covid and is so relaxed and at peace. The staff are warm, caring and so willing to help. The deputy manager is a star and has been extremely helpful in trying to ensure that the family and external things that need to be put in place are completed to statutory requirements. Thank you to the deputy manager and her team, we really appreciate you.
18 July 2023
This is my second annual visit to this facility. As always, I am greeted with a friendly smile at the reception area and when in contact with any of the staff. The facility is clean, bright and odour-free. The grounds are immaculate. My mother consistently reports happiness with the staff and the facility, and of course, her meals. The frequent Facebook postings keep me in touch with the many activities.
17 July 2023
I attended a 96th birthday gathering at Albion Court Care Home on Saturday. The resident moved into Albion Court fairly recently. The experience surpassed all expectations based on my visits to other care homes over the years. The environment was extremely welcoming and friendly. The staff were so helpful and on hand to help and assist the event and guests in addition to their usual duties. It was great to see how relaxed and settled in the birthday 'girl' was with her new environment and to witness the positive relationships developed with the staff. The family room and resident's lounge were lovely and cool, despite it being a hot day and also having direct access to the garden. The resident's en suite room was airy and spacious with direct access to the lovely garden space. I will certainly be recommending Albion Court to anyone exploring care home facilities.
10 July 2023
I have seen new faces and nurses on the floor which has brought a new direction to the team. They have been very helpful to us as a family and whenever we have concerns, they have been quick to address them. This role takes care and love and with it, all will feel happy and valued.
26 June 2023
Since my mother's arrival, the staff have bent over backwards to help her to settle in. They are supportive and genuinely care for her well-being. My mum is treated with dignity and kindness, even when she has repeated herself for the 100th time. I appreciate and have gratitude for the staff as they are treating my mum as though she is their mum. Thank you for caring and helping my mum to settle into her new home.
21 June 2023
I am very impressed with the recent visit I made to Albion Court to see my mother who has been a resident at the home for several years. Upon my arrival, I was made to feel very welcome with friendly and professional staff on hand to greet me. My mother's room was clean and very well-presented. My mother was in really good spirits and well looked after. My mother continues to be very happy at Albion Court and I feel assured that she is being very well looked after. On a general note, I visit my mother regularly and must say that the exceptionally high standard presented by Albion Court never drops, thank you.
15 June 2023
All staff are helpful and can explain whats happening to your family member or friend in a way you understand.