Submit a Review for Woodside Grange
Tedder Avenue, Thornaby, Stockton-on-Tees, TS17 9JP
View Full Details of Woodside GrangeLatest Reviews for Woodside Grange
18 November 2024
Thank you so much for the good care of my mother when she was in your care home for 5 weeks respite care. Everyone was so kind and caring, from carers to cleaning and catering staff, all willing to pass on kind words of encouragement. Thank you for all your help.
12 November 2024
My sister is in Chestnut Suite. Manager and staff are welcoming when you come visit the unit, I come most days to visit the unit and love to talk to all residents, not just my sister. My sister is very happy here and that is what matters to us as her family.
31 October 2024
I would like to say, the short time my Mum was a resident at Woodside Grange, she was treated very well, all her needs were catered for and the staff were excellent. The manager and her team were great. Thanks to all at Woodside Grange.
19 June 2024
I am absolutely over the moon with all aspects of the care given to my mam. Carers, cleaners, in fact, every member of staff has gone above the job rolls. The staff are there to support family of the residents, the manager is approachable for anything and listens to you and acts upon any question you ask. Love seeing my mam happy, thank you managers and staff.
04 June 2024
The staff in the Chesnut Suite do a great job in taking care of my brother, they are thoughtful and care for his needs. The atmosphere when you walk into the suite is always welcoming and everyone is always friendly.
15 May 2024
My dad always seems to complain about the food and that the food he orders is not what he gets. There was an issue with a member of staff but he was reluctant to say anything in case he would be bullied or singled out and isolated. That situation resolved itself. He also agrees that overnight care could be better and he’s woke up at 0530 most mornings to take meds. Special mention to two staff members, both are very attentive.
24 April 2024
Friendly, caring and professional.
20 October 2023
My brother moved here from another care home because of his dementia. He has settled well and I know he is getting well looked after. The carers have a lot of patience and a good relationship with him. Nothing is too much trouble for them. Their loving, caring attitude obviously rubs off on to my brother. They give him their attention, also I like the communication between all the staff. Very happy and would recommend this home to anybody.
20 September 2023
Lovely staff, lovely, friendly, warm care home. My elderly father was a resident at Woodside Grange for approximately 6 weeks to recuperate following a period in hospital. During his time there the staff were absolutely wonderful and caring throughout. The care my father received was so good he was reluctant to leave and return home, he was particularly complimentary about the food. The home is kept immaculate and the staff are on hand with any queries that may arise and are dealt with efficiently. Thank you to all the staff at Woodside Grange.
07 September 2023
My dad is well cared for and the staff are really good with him. He has built up a good rapport with quite a few of them. They treat him with respect and will tell him when he needs telling as dad can sometimes be a bit much. Dad likes it here and it gives us peace of mind that he is safe at night.
21 May 2023
Wonderful staff, all very caring and helpful, who are passionate about the residents. Care and attention is evident in a lovely home, well-kept, clean and very nice atmosphere. Staff at all levels are helpful and attentive. Food is wonderful, she is lucky to be in such a lovely home with hard-working staff - too many to mention. Thank you.
23 November 2022
All the staff are exceptional - caring, always available to assist, friendly and highly trained. For a 39-year-old coming in for respite, it was easier than expected.
03 November 2022
My mum's care for the last six months of her life was excellent. The staff are wonderful, caring people. Helpful, compassionate and professional. They are angels and I cannot thank them enough for looking after my mum until the end of her life.
27 July 2022
We were very happy with the care provided for our son, we knew he was well looked after, supported and we knew he was safe, secure and supported through his behaviours. We also found the home extremely well run and we could go and chat for support when needed as the door was always open. We knew our son was safe in your hands so we thank you all for this.
22 April 2022
Management are fab. Staff are lovely towards my dad, they really do care. Can't thank them enough.
22 April 2022
My dad was ill recently. The staff were excellent, two in particular. They treated dad like he was part of their family.
14 April 2022
Our mam, who had a massive stroke, resided in Woodside Grange for over five years experiencing care on residential, then dementia and eventually nursing. In all these areas I can honestly say she was treated with kindness and compassion, being offered not only care but friendship and love (even when she could be quite difficult and demanding). I know our mam could not have been cared for any better and it brought me great comfort to know she died amongst people who knew her well and treat her with the dignity she deserved. Thank you all for what you did for our mam and for the support offered to family members through some very difficult and heartbreaking times.
11 April 2022
My mum recently resided in Woodside Grange and had been there for the last five years. She recently passed away and spent her last two weeks in nursing care. The care and compassion/love my mum received during her last few weeks were faultless and the support the family received during this very difficult time was very much appreciated and helped us deal with the imminent outcome. During her years at Woodside, she was cared for with love and consideration and during the last few months, we felt like we had an extended family. I know my mum will be missed not only by her immediate family but also by the carers who spent so much time looking after her and treating her with dignity towards the end. We would like to thank all those involved with Mum from the carers to the management for your kindness and support during this difficult time.
01 April 2022
I had concerns about my sister having to be admitted into a care facility. However, my fears were soon put at ease, my sister has been very happy here. Staff have made her very welcome and, as a family, we are reassured she is receiving excellent support which is person-centred to all her needs.
29 March 2022
My dad moved into Woodside in February and has settled so well with the support of the wonderful staff here. We have found compassion and empathy in abundance here and feel secure in the knowledge that Dad is well cared for and his undiagnosed needs are at last being looked into by nurses who listen to our concerns. You have adapted safe visiting and use common sense - which is very refreshing. Thank you.
Latest Reviews for Woodside Grange
18 November 2024
Thank you so much for the good care of my mother when she was in your care home for 5 weeks respite care. Everyone was so kind and caring, from carers to cleaning and catering staff, all willing to pass on kind words of encouragement. Thank you for all your help.
12 November 2024
My sister is in Chestnut Suite. Manager and staff are welcoming when you come visit the unit, I come most days to visit the unit and love to talk to all residents, not just my sister. My sister is very happy here and that is what matters to us as her family.
31 October 2024
I would like to say, the short time my Mum was a resident at Woodside Grange, she was treated very well, all her needs were catered for and the staff were excellent. The manager and her team were great. Thanks to all at Woodside Grange.
19 June 2024
I am absolutely over the moon with all aspects of the care given to my mam. Carers, cleaners, in fact, every member of staff has gone above the job rolls. The staff are there to support family of the residents, the manager is approachable for anything and listens to you and acts upon any question you ask. Love seeing my mam happy, thank you managers and staff.
04 June 2024
The staff in the Chesnut Suite do a great job in taking care of my brother, they are thoughtful and care for his needs. The atmosphere when you walk into the suite is always welcoming and everyone is always friendly.
15 May 2024
My dad always seems to complain about the food and that the food he orders is not what he gets. There was an issue with a member of staff but he was reluctant to say anything in case he would be bullied or singled out and isolated. That situation resolved itself. He also agrees that overnight care could be better and he’s woke up at 0530 most mornings to take meds. Special mention to two staff members, both are very attentive.
24 April 2024
Friendly, caring and professional.
20 October 2023
My brother moved here from another care home because of his dementia. He has settled well and I know he is getting well looked after. The carers have a lot of patience and a good relationship with him. Nothing is too much trouble for them. Their loving, caring attitude obviously rubs off on to my brother. They give him their attention, also I like the communication between all the staff. Very happy and would recommend this home to anybody.
20 September 2023
Lovely staff, lovely, friendly, warm care home. My elderly father was a resident at Woodside Grange for approximately 6 weeks to recuperate following a period in hospital. During his time there the staff were absolutely wonderful and caring throughout. The care my father received was so good he was reluctant to leave and return home, he was particularly complimentary about the food. The home is kept immaculate and the staff are on hand with any queries that may arise and are dealt with efficiently. Thank you to all the staff at Woodside Grange.
07 September 2023
My dad is well cared for and the staff are really good with him. He has built up a good rapport with quite a few of them. They treat him with respect and will tell him when he needs telling as dad can sometimes be a bit much. Dad likes it here and it gives us peace of mind that he is safe at night.
21 May 2023
Wonderful staff, all very caring and helpful, who are passionate about the residents. Care and attention is evident in a lovely home, well-kept, clean and very nice atmosphere. Staff at all levels are helpful and attentive. Food is wonderful, she is lucky to be in such a lovely home with hard-working staff - too many to mention. Thank you.
23 November 2022
All the staff are exceptional - caring, always available to assist, friendly and highly trained. For a 39-year-old coming in for respite, it was easier than expected.
03 November 2022
My mum's care for the last six months of her life was excellent. The staff are wonderful, caring people. Helpful, compassionate and professional. They are angels and I cannot thank them enough for looking after my mum until the end of her life.
27 July 2022
We were very happy with the care provided for our son, we knew he was well looked after, supported and we knew he was safe, secure and supported through his behaviours. We also found the home extremely well run and we could go and chat for support when needed as the door was always open. We knew our son was safe in your hands so we thank you all for this.
22 April 2022
Management are fab. Staff are lovely towards my dad, they really do care. Can't thank them enough.
22 April 2022
My dad was ill recently. The staff were excellent, two in particular. They treated dad like he was part of their family.
14 April 2022
Our mam, who had a massive stroke, resided in Woodside Grange for over five years experiencing care on residential, then dementia and eventually nursing. In all these areas I can honestly say she was treated with kindness and compassion, being offered not only care but friendship and love (even when she could be quite difficult and demanding). I know our mam could not have been cared for any better and it brought me great comfort to know she died amongst people who knew her well and treat her with the dignity she deserved. Thank you all for what you did for our mam and for the support offered to family members through some very difficult and heartbreaking times.
11 April 2022
My mum recently resided in Woodside Grange and had been there for the last five years. She recently passed away and spent her last two weeks in nursing care. The care and compassion/love my mum received during her last few weeks were faultless and the support the family received during this very difficult time was very much appreciated and helped us deal with the imminent outcome. During her years at Woodside, she was cared for with love and consideration and during the last few months, we felt like we had an extended family. I know my mum will be missed not only by her immediate family but also by the carers who spent so much time looking after her and treating her with dignity towards the end. We would like to thank all those involved with Mum from the carers to the management for your kindness and support during this difficult time.
01 April 2022
I had concerns about my sister having to be admitted into a care facility. However, my fears were soon put at ease, my sister has been very happy here. Staff have made her very welcome and, as a family, we are reassured she is receiving excellent support which is person-centred to all her needs.
29 March 2022
My dad moved into Woodside in February and has settled so well with the support of the wonderful staff here. We have found compassion and empathy in abundance here and feel secure in the knowledge that Dad is well cared for and his undiagnosed needs are at last being looked into by nurses who listen to our concerns. You have adapted safe visiting and use common sense - which is very refreshing. Thank you.