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Feetham Avenue, Forest Hall, Newcastle upon Tyne, NE12 9QN
View Full Details of Park ViewLatest Reviews for Park View
10 December 2024
Very friendly staff, maybe a bit better communication when passing on information from family. Rooms could do with a bit more frequent cleaning, as a family member on visiting our mam have noticed very little crockery and utensils for visitors to make a drink but overall, mam is very happy and content and the staff treat her with love and respect.
02 December 2024
The team at Park View provide great care and support for my mother.
04 October 2024
Before she passed, my Mother received excellent service. I would like to thank all of the staff for all of their love and caring attention she received.
04 June 2024
I'm happy that my mum is at Park View and feel confident that she is as safe, well cared for and as happy as she can be. The daytime staff are wonderful - they're caring and kind and not only with the residents but also with families and friends. I wouldn't hesitate to recommend PV.
06 November 2023
The focus of all of the staff is the residents. The care and attention given to my mum is excellent and gives me a reassurance that she's being well looked after. She has told me that she feels secure and her needs are being well catered for. She receives constant reassurance and encouragement as she is frail and nervous. The staff do go the extra mile to ensure she feels safe at all times. Food quality is excellent too. The atmosphere in the home is always warm and welcoming.
15 September 2023
Each visit we are made welcome and we are always asked if we would like a cup of tea which is also nice. The care, effort, time, and love each carer shows to each resident is absolutely lovely to see each time we visit. Grandma also has lush little bonds with the carers which is also heartwarming. We couldn't thank the staff and carers enough who go above and beyond for not only our grandma but every other resident too. Thank you for having huge hearts and loving our grandma the way you all do, it never goes unnoticed. Grandma is so happy and always clean and dressed beautifully, and always smiling which makes us happy. To each of the carers and staff at Park View "thank you so very much for everything."
13 September 2023
I have found the home is well run and the staff are very helpful. My cousin is happy there and appears well looked after.
08 May 2023
I'd not been able to visit for a long time after moving away. I visited and was so happy with all aspects of the home. It was really clean with a very inviting welcome. Gran was so happy and enjoys all of the activities, especially the singing and dancing. One member of staff, in particular, was brilliant - a credit to the staff (who are all lovely).
07 March 2022
My Grandma has been in Park View care home for about five years now. In that time I have seen the staff and carers go above and beyond every day to make sure she is comfortable. The home is very clean and so much effort is put in to make the place look and feel homey. The staff go to great lengths to decorate at holiday times, everything they do is for the benefit of the residents. Over time my Grandma's needs have changed and so the staff have done everything possible to make sure she is comfortable at every stage. I can say that Park View care home is one of the best care homes in the North East, not just because they run it so well, but because each member of staff genuinely cares for every resident. They do more than their jobs worth every day and I am so thankful for every member of the team .
23 March 2020
Only been connected with the home for a short time. Our relative has been made to feel safe and cared for. Staff are friendly, the home is nice and clean, rooms are a good size. Staff have been very helpful and supportive at what is a difficult time. Not been able to comment on food facilities or value for money as we have not enough knowledge of this but if the general appearance of the home and first impression is anything to go by, I'm sure they are good too.
28 February 2020
My mum is having emergency respite care after her extensive operation. We were worried about mum’s transition from home to hospital then onto respite. But this worry is not an issue any more as Park View has been outstanding in all areas of my mum’s daily needs. The staff on all levels are unbelievable they offer such empathy and show mum so much respect. The rooms are welcoming, clean, spacious and offer the privacy mum needs at times. The staff are so friendly and attentive they go well above their daily duties. I feel activities provided on a daily basis is wonderful offering that social engagement which has made mums low moods at times enlightened. It feels a safe haven offering that reassurance to us all that mum's daily needs are being met. They take care of medication, phoning GP, Laundry service, spacious environment outdoor access. The meals are home-cooked to a very high standard offering a range of good choice to which my mum has put on weight! Outstanding Care Home.
04 September 2019
My mum has been staying at Park View for the past month. She's been hugely independent for a young girl in her 90's until quite recently! Park View was recommended to us by a regular visitor to care homes in the area and after our own visits, we were delighted with not just the facilities but the care shown to residents and visitors alike. My mum's life has changed but now she is in a friendly safe and caring environment and is laughing again. She has settled in far better than I could ever have expected and this can only be down to the terrific care shown by the manager and her team.
31 May 2019
I have found Park View very professional and caring towards my mother. They have encouraged, looked after and entertained her and I have seen a huge change in her behaviour, she seemed to be walking better, smiling more and generally seems to be very happy. The staff are always friendly and always willing to help, which is a comfort when you are the family of a resident.
31 May 2019
I am very happy with staff, facilities, friendliness and caring provided by the staff at all levels. Very friendly place. Easy to talk to all staff regardless of position. Impressed with entertainment afforded to the residents. As a family we are so pleased we chose this care home.
24 April 2019
On a recent visit to Park View when picking up my aunty for a hospital appointment, I was touched to find a few staff and many of the residents gathered around in the 1st-floor lounge room. Everyone was involved and giving words of encouragement to one of the carers who was bravely having all her beautiful hair cut off to help raise money for a 'Train Simulator' which will benefit many Park View residents. A truly selfless act from one of the many caring and dedicated staff at Park View.
28 March 2019
My mother was placed in Park View care home with Alzheimer's and vascular dementia. She was unsettled at first, however, the staff went over and above in their efforts to care for her and make her remaining time a happy - safe and caring encounter. All staff really friendly and professional in their attitude - At all times.
18 March 2019
Ma was a Park View resident for six years. We could not have found a better place for her. She was treated with respect, her dignity was maintained and she was loved. As a family, we received great support from all the staff who became our friends. We have trust in them and, if and when another family requires care, then Park View will be our first choice.
15 March 2019
We have just returned from the funeral of our dear aunt who had been a resident of Park View for the past 12 months. Before arriving, she had been through a turbulent time health wise and needed the stability and care levels that Park View offered. She had always been resistant to moving into a care home but the minute she arrived she was instantly settled and it was clear she would be right at home. The staff of Park View have displayed exceptional levels of care and love for my great aunt and right up to the end when her health deteriorated within a week, they were happy to accept her back for palliative care to ensure her last days were comfortable in familiar surroundings. She didn't make it back unfortunately but even after her passing, Park View today have been hospitable and compassionate by allowing her funeral cortege to leave from the home and hosting a wonderful wake in her honour that she would have been proud of. Cannot recommend this place enough. Truly outstanding.
05 March 2019
The home is well run, we enjoy visiting nanna when we attend the playgroup on a Wednesday and we enjoy meeting the other residents. The staff are all lovely and the home is clean. The room nanna is in is nice plenty of space for what she needs and for when we visit with the kids (her great-grandchildren)
05 March 2019
The health of my sister has greatly improved since joining Park View. Good reports from hospitals and doctors re her health checks. The food is very good. She is encouraged to join in any activities. The staff are kind and look after her. Always something going on to keep them busy. On the whole, well looked after.
Latest Reviews for Park View
10 December 2024
Very friendly staff, maybe a bit better communication when passing on information from family. Rooms could do with a bit more frequent cleaning, as a family member on visiting our mam have noticed very little crockery and utensils for visitors to make a drink but overall, mam is very happy and content and the staff treat her with love and respect.
02 December 2024
The team at Park View provide great care and support for my mother.
04 October 2024
Before she passed, my Mother received excellent service. I would like to thank all of the staff for all of their love and caring attention she received.
04 June 2024
I'm happy that my mum is at Park View and feel confident that she is as safe, well cared for and as happy as she can be. The daytime staff are wonderful - they're caring and kind and not only with the residents but also with families and friends. I wouldn't hesitate to recommend PV.
06 November 2023
The focus of all of the staff is the residents. The care and attention given to my mum is excellent and gives me a reassurance that she's being well looked after. She has told me that she feels secure and her needs are being well catered for. She receives constant reassurance and encouragement as she is frail and nervous. The staff do go the extra mile to ensure she feels safe at all times. Food quality is excellent too. The atmosphere in the home is always warm and welcoming.
15 September 2023
Each visit we are made welcome and we are always asked if we would like a cup of tea which is also nice. The care, effort, time, and love each carer shows to each resident is absolutely lovely to see each time we visit. Grandma also has lush little bonds with the carers which is also heartwarming. We couldn't thank the staff and carers enough who go above and beyond for not only our grandma but every other resident too. Thank you for having huge hearts and loving our grandma the way you all do, it never goes unnoticed. Grandma is so happy and always clean and dressed beautifully, and always smiling which makes us happy. To each of the carers and staff at Park View "thank you so very much for everything."
13 September 2023
I have found the home is well run and the staff are very helpful. My cousin is happy there and appears well looked after.
08 May 2023
I'd not been able to visit for a long time after moving away. I visited and was so happy with all aspects of the home. It was really clean with a very inviting welcome. Gran was so happy and enjoys all of the activities, especially the singing and dancing. One member of staff, in particular, was brilliant - a credit to the staff (who are all lovely).
07 March 2022
My Grandma has been in Park View care home for about five years now. In that time I have seen the staff and carers go above and beyond every day to make sure she is comfortable. The home is very clean and so much effort is put in to make the place look and feel homey. The staff go to great lengths to decorate at holiday times, everything they do is for the benefit of the residents. Over time my Grandma's needs have changed and so the staff have done everything possible to make sure she is comfortable at every stage. I can say that Park View care home is one of the best care homes in the North East, not just because they run it so well, but because each member of staff genuinely cares for every resident. They do more than their jobs worth every day and I am so thankful for every member of the team .
23 March 2020
Only been connected with the home for a short time. Our relative has been made to feel safe and cared for. Staff are friendly, the home is nice and clean, rooms are a good size. Staff have been very helpful and supportive at what is a difficult time. Not been able to comment on food facilities or value for money as we have not enough knowledge of this but if the general appearance of the home and first impression is anything to go by, I'm sure they are good too.
28 February 2020
My mum is having emergency respite care after her extensive operation. We were worried about mum’s transition from home to hospital then onto respite. But this worry is not an issue any more as Park View has been outstanding in all areas of my mum’s daily needs. The staff on all levels are unbelievable they offer such empathy and show mum so much respect. The rooms are welcoming, clean, spacious and offer the privacy mum needs at times. The staff are so friendly and attentive they go well above their daily duties. I feel activities provided on a daily basis is wonderful offering that social engagement which has made mums low moods at times enlightened. It feels a safe haven offering that reassurance to us all that mum's daily needs are being met. They take care of medication, phoning GP, Laundry service, spacious environment outdoor access. The meals are home-cooked to a very high standard offering a range of good choice to which my mum has put on weight! Outstanding Care Home.
04 September 2019
My mum has been staying at Park View for the past month. She's been hugely independent for a young girl in her 90's until quite recently! Park View was recommended to us by a regular visitor to care homes in the area and after our own visits, we were delighted with not just the facilities but the care shown to residents and visitors alike. My mum's life has changed but now she is in a friendly safe and caring environment and is laughing again. She has settled in far better than I could ever have expected and this can only be down to the terrific care shown by the manager and her team.
31 May 2019
I have found Park View very professional and caring towards my mother. They have encouraged, looked after and entertained her and I have seen a huge change in her behaviour, she seemed to be walking better, smiling more and generally seems to be very happy. The staff are always friendly and always willing to help, which is a comfort when you are the family of a resident.
31 May 2019
I am very happy with staff, facilities, friendliness and caring provided by the staff at all levels. Very friendly place. Easy to talk to all staff regardless of position. Impressed with entertainment afforded to the residents. As a family we are so pleased we chose this care home.
24 April 2019
On a recent visit to Park View when picking up my aunty for a hospital appointment, I was touched to find a few staff and many of the residents gathered around in the 1st-floor lounge room. Everyone was involved and giving words of encouragement to one of the carers who was bravely having all her beautiful hair cut off to help raise money for a 'Train Simulator' which will benefit many Park View residents. A truly selfless act from one of the many caring and dedicated staff at Park View.
28 March 2019
My mother was placed in Park View care home with Alzheimer's and vascular dementia. She was unsettled at first, however, the staff went over and above in their efforts to care for her and make her remaining time a happy - safe and caring encounter. All staff really friendly and professional in their attitude - At all times.
18 March 2019
Ma was a Park View resident for six years. We could not have found a better place for her. She was treated with respect, her dignity was maintained and she was loved. As a family, we received great support from all the staff who became our friends. We have trust in them and, if and when another family requires care, then Park View will be our first choice.
15 March 2019
We have just returned from the funeral of our dear aunt who had been a resident of Park View for the past 12 months. Before arriving, she had been through a turbulent time health wise and needed the stability and care levels that Park View offered. She had always been resistant to moving into a care home but the minute she arrived she was instantly settled and it was clear she would be right at home. The staff of Park View have displayed exceptional levels of care and love for my great aunt and right up to the end when her health deteriorated within a week, they were happy to accept her back for palliative care to ensure her last days were comfortable in familiar surroundings. She didn't make it back unfortunately but even after her passing, Park View today have been hospitable and compassionate by allowing her funeral cortege to leave from the home and hosting a wonderful wake in her honour that she would have been proud of. Cannot recommend this place enough. Truly outstanding.
05 March 2019
The home is well run, we enjoy visiting nanna when we attend the playgroup on a Wednesday and we enjoy meeting the other residents. The staff are all lovely and the home is clean. The room nanna is in is nice plenty of space for what she needs and for when we visit with the kids (her great-grandchildren)
05 March 2019
The health of my sister has greatly improved since joining Park View. Good reports from hospitals and doctors re her health checks. The food is very good. She is encouraged to join in any activities. The staff are kind and look after her. Always something going on to keep them busy. On the whole, well looked after.