Submit a Review for Roebuck Nursing Home
London Road, Stevenage, SG2 8DS
View Full Details of Roebuck Nursing HomeLatest Reviews for Roebuck Nursing Home
20 March 2025
My husband was admitted to Roebuck Nursing Home in early November 2024, after several hospital admissions and carers at home. He has Vascular Dementia and Altzhiemers and is bedbound and reliant on others for all his needs. The staff here are all very kind and respectful, both of my husband and myself. My husband was very agitated and was attempting to get out of his bed constantly when he first arrived. Staff explained to me how they would deal with his behaviour and the time scale they believed it would take, and almost to the day he was safe and secure in his bed. His room is lovely with one very large window looking out to trees and the sky, and one other window again with views of greenery. He has a en-suite shower room which is always clean and fresh, as is his bedroom. The food is excellent, and served on China plates and dishes, and the menu is varied with many choices. I couldn't be happier with our choice of residential nursing home.
20 September 2024
My father initially went into the Roebuck for short-stay rehabilitation, however had to be readmitted to the hospital and it was decided he needed long-term nursing home care, I was adamant that I wanted him to go back to Roebuck and they welcomed him. He has always been treated with great care, respect, and kindness. He always looks clean and tidy thus excellent personal care is given, the food he is served is good food and I'm always kept well informed by the caring staff if any issues occur.
05 September 2024
I find the staff very kind and friendly. They keep me well informed about my Dad's care at the Roebuck nursing home. I would definitely recommend it. The staff I have spoken with are very well trained and very organised.
05 September 2024
My brother was transferred from hospital to Roebuck Court nursing home on the third week of July 2024, he is at the 'end of life '. The care and devotion are 100%, the food is better than the Ritz, if he is hungry he can have a second helping of dinner and pudding. (the other Sunday he must have had half the cow on his plate) All the staff are welcoming and friendly and really do listen to what you have to say, they shower my brother on Mondays and Thursdays as I asked. If you have a concern and talk to the head nurse she gives you her utmost attention. I laugh with the nurses and carers as the doors are open, they say hello and then knock on the door, I take my small dog with me as she is my therapy dog, when they knock she barks, some now enter and say to her 'I didn't knock'. My dog also goes around the ground floor and has cuddles with the residents who like to hold her, she brings joy to most of them. I truly cannot find fault with Roebuck Court which came highly recommended to me.
13 May 2024
I have nothing but praise, admiration and gratitude for all at Roebuck Nursing home. They have treated my mother with respect, humility and the utmost gentleness and care throughout, even though at times it can be a very difficult and challenging job. Also they have always shown me the very best of human kindness. they are helpful, obliging, compassionate and very respectful, displaying patience and tolerance in sometimes very difficult and delicate situations. We could not have had a better experience.
16 April 2024
I feel that it's excellent with the whole service, the carers, staff and nurses are all very good at their jobs. I would give them 20/20 if I could. Thanks.
25 March 2024
My brother has always been treated very well by all of the staff, nurses and carers. The management have been very helpful when I have reported a problem too. Overall, I think the home gives good care and accommodation and is good value for the money that we pay for.
21 February 2024
Mum was well looked after at Roebuck and the food and attention was fine. Mum does not have dementia and she was concerned about the large number of dementia patients there but there is nothing that can be done about that given the average age of residents. We only wanted Mum moved to be closer to the family. Most of us are in the local area and a trek to a different area puts the visit times at about 3 hours in total. Roebuck is so much closer.
23 November 2023
So far Mum's care has been outstanding. The staff are all very kind and caring. Only one member of staff has been, how can I say, abrupt. They have all gone out of their way to work around us and Mum as a family to fulfill her needs. I would recommend Roebuck Nursing Home to anyone and everyone. Food choices and quality are great.
15 November 2023
From 2011/2021, we visited three homes in the East Midlands for a close relative. If we had to compare them against the Roebuck Nursing Home the Roebuck would come out on top of the four homes. We have no issues with the home and thank them for all their hard work and dedication. Thank you.
03 November 2023
I think that the place is beautiful and the people that take very good care of all the people that they take care of and it was a very enjoyable day.
31 October 2023
All the staff are welcoming. They all provide good care to my aunt and she feels at home. My aunt has made good improvements since being at the home. It is a weight off my mind knowing she is safe and well cared for. She comments on the nice food. It sounds like a lot of fun activities are available and she is encouraged to join in.
12 October 2023
You have made my nephew very comfortable and cared for him very well. Regrettably, I cannot attend in person currently due to my own ongoing health issues but rely on reports back from his father and stepmother. These indicate that he is doing well despite his many health problems. Please accept my thanks on behalf of his family.
12 October 2023
Thank you to all the nurses, caregivers and the admin staff for your dedication, hard work, love and compassion towards my brother and the residents. You all are doing an excellent job. The staff are very kind, compassionate, dedicated and loving. Words are not enough to express my gratitude. May God bless all of them. Thank you, once again, for the amazing work.
31 July 2023
My eighty-seven year old father was in the Roebuck for three weeks of respite care, following three weeks in hospital after a fall. He has received high quality care in all respects and returns home in a strong position. Many thanks to the team.
14 April 2023
I come regularly to see my husband. Everyone is friendly and look after him so well. Thank God everything is fine. I'm glad he is here, well looked after. He laughs a lot here. We have no problem with his care. Everyone helps me too. We are grateful for the carers who look after him. He likes the food here and likes it when staff come t care for him or clean the room. Thank you to all here.
15 February 2023
My husband has been on end-of-life care since June 2022. He is bedridden and can do very little for himself. The staff are wonderful and always treat him with dignity. He is always clean and shaven. I believe we would have lost him months ago if it wasn't for the amazing care he receives here.
02 February 2023
Since my dad has been a resident he has had and is still receiving, excellent care. All the staff related to the home have always been courteous and go above and beyond to ensure that my dad is looked after to a very high standard and always ensure he keeps his dignity. I could not ask for a better home for him to be looked after in. Thank you so much.
06 December 2022
I am extremely grateful for the meticulous care concerned and humane treatment my father is getting. He couldn't be in a better place than this. The staff are amazing always helpful and always looking out for the best 'dad'. We feel blessed to have received such care.
07 September 2022
Since moving into Roebuck I have settled in very well. Most of the staff are very friendly and help out whenever they can. I have made progress here and have lots of friends. As being the youngest in the home I have given my help and support to other residents. If I had to rate this place I would give it a 5-star 100%.
Latest Reviews for Roebuck Nursing Home
20 March 2025
My husband was admitted to Roebuck Nursing Home in early November 2024, after several hospital admissions and carers at home. He has Vascular Dementia and Altzhiemers and is bedbound and reliant on others for all his needs. The staff here are all very kind and respectful, both of my husband and myself. My husband was very agitated and was attempting to get out of his bed constantly when he first arrived. Staff explained to me how they would deal with his behaviour and the time scale they believed it would take, and almost to the day he was safe and secure in his bed. His room is lovely with one very large window looking out to trees and the sky, and one other window again with views of greenery. He has a en-suite shower room which is always clean and fresh, as is his bedroom. The food is excellent, and served on China plates and dishes, and the menu is varied with many choices. I couldn't be happier with our choice of residential nursing home.
20 September 2024
My father initially went into the Roebuck for short-stay rehabilitation, however had to be readmitted to the hospital and it was decided he needed long-term nursing home care, I was adamant that I wanted him to go back to Roebuck and they welcomed him. He has always been treated with great care, respect, and kindness. He always looks clean and tidy thus excellent personal care is given, the food he is served is good food and I'm always kept well informed by the caring staff if any issues occur.
05 September 2024
I find the staff very kind and friendly. They keep me well informed about my Dad's care at the Roebuck nursing home. I would definitely recommend it. The staff I have spoken with are very well trained and very organised.
05 September 2024
My brother was transferred from hospital to Roebuck Court nursing home on the third week of July 2024, he is at the 'end of life '. The care and devotion are 100%, the food is better than the Ritz, if he is hungry he can have a second helping of dinner and pudding. (the other Sunday he must have had half the cow on his plate) All the staff are welcoming and friendly and really do listen to what you have to say, they shower my brother on Mondays and Thursdays as I asked. If you have a concern and talk to the head nurse she gives you her utmost attention. I laugh with the nurses and carers as the doors are open, they say hello and then knock on the door, I take my small dog with me as she is my therapy dog, when they knock she barks, some now enter and say to her 'I didn't knock'. My dog also goes around the ground floor and has cuddles with the residents who like to hold her, she brings joy to most of them. I truly cannot find fault with Roebuck Court which came highly recommended to me.
13 May 2024
I have nothing but praise, admiration and gratitude for all at Roebuck Nursing home. They have treated my mother with respect, humility and the utmost gentleness and care throughout, even though at times it can be a very difficult and challenging job. Also they have always shown me the very best of human kindness. they are helpful, obliging, compassionate and very respectful, displaying patience and tolerance in sometimes very difficult and delicate situations. We could not have had a better experience.
16 April 2024
I feel that it's excellent with the whole service, the carers, staff and nurses are all very good at their jobs. I would give them 20/20 if I could. Thanks.
25 March 2024
My brother has always been treated very well by all of the staff, nurses and carers. The management have been very helpful when I have reported a problem too. Overall, I think the home gives good care and accommodation and is good value for the money that we pay for.
21 February 2024
Mum was well looked after at Roebuck and the food and attention was fine. Mum does not have dementia and she was concerned about the large number of dementia patients there but there is nothing that can be done about that given the average age of residents. We only wanted Mum moved to be closer to the family. Most of us are in the local area and a trek to a different area puts the visit times at about 3 hours in total. Roebuck is so much closer.
23 November 2023
So far Mum's care has been outstanding. The staff are all very kind and caring. Only one member of staff has been, how can I say, abrupt. They have all gone out of their way to work around us and Mum as a family to fulfill her needs. I would recommend Roebuck Nursing Home to anyone and everyone. Food choices and quality are great.
15 November 2023
From 2011/2021, we visited three homes in the East Midlands for a close relative. If we had to compare them against the Roebuck Nursing Home the Roebuck would come out on top of the four homes. We have no issues with the home and thank them for all their hard work and dedication. Thank you.
03 November 2023
I think that the place is beautiful and the people that take very good care of all the people that they take care of and it was a very enjoyable day.
31 October 2023
All the staff are welcoming. They all provide good care to my aunt and she feels at home. My aunt has made good improvements since being at the home. It is a weight off my mind knowing she is safe and well cared for. She comments on the nice food. It sounds like a lot of fun activities are available and she is encouraged to join in.
12 October 2023
You have made my nephew very comfortable and cared for him very well. Regrettably, I cannot attend in person currently due to my own ongoing health issues but rely on reports back from his father and stepmother. These indicate that he is doing well despite his many health problems. Please accept my thanks on behalf of his family.
12 October 2023
Thank you to all the nurses, caregivers and the admin staff for your dedication, hard work, love and compassion towards my brother and the residents. You all are doing an excellent job. The staff are very kind, compassionate, dedicated and loving. Words are not enough to express my gratitude. May God bless all of them. Thank you, once again, for the amazing work.
31 July 2023
My eighty-seven year old father was in the Roebuck for three weeks of respite care, following three weeks in hospital after a fall. He has received high quality care in all respects and returns home in a strong position. Many thanks to the team.
14 April 2023
I come regularly to see my husband. Everyone is friendly and look after him so well. Thank God everything is fine. I'm glad he is here, well looked after. He laughs a lot here. We have no problem with his care. Everyone helps me too. We are grateful for the carers who look after him. He likes the food here and likes it when staff come t care for him or clean the room. Thank you to all here.
15 February 2023
My husband has been on end-of-life care since June 2022. He is bedridden and can do very little for himself. The staff are wonderful and always treat him with dignity. He is always clean and shaven. I believe we would have lost him months ago if it wasn't for the amazing care he receives here.
02 February 2023
Since my dad has been a resident he has had and is still receiving, excellent care. All the staff related to the home have always been courteous and go above and beyond to ensure that my dad is looked after to a very high standard and always ensure he keeps his dignity. I could not ask for a better home for him to be looked after in. Thank you so much.
06 December 2022
I am extremely grateful for the meticulous care concerned and humane treatment my father is getting. He couldn't be in a better place than this. The staff are amazing always helpful and always looking out for the best 'dad'. We feel blessed to have received such care.
07 September 2022
Since moving into Roebuck I have settled in very well. Most of the staff are very friendly and help out whenever they can. I have made progress here and have lots of friends. As being the youngest in the home I have given my help and support to other residents. If I had to rate this place I would give it a 5-star 100%.