Submit a Review for Barchester Cepen Lodge Care Home
West Cepen Way, Chippenham, SN14 6UZ
View Full Details of Barchester Cepen Lodge Care HomeLatest Reviews for Barchester Cepen Lodge Care Home
05 March 2025
My wife is a resident of Cepen Lodge care home and has been for two years. Cepen Lodge really is home from home, the staff are truly amazing, nothing is too much trouble. My wife frequently attends the activities that take place at Cepen which is so good for her. I would highly recommend this home to anyone.
30 January 2025
Following recent surgery, I spent 2 weeks respite care at Cepen Lodge. One of the best decisions I have made! Arriving at the home I immediately felt part of a genuinely caring community. All the staff were wonderful, caring and professional. The accommodation was of a high standard, the food was excellent and the activities for residents enjoyable and varied. I was sad to leave, and should I need respite or longer-term care in the future, I would choose Cepen Lodge without hesitation. Thank you to all the staff and residents for making my stay so enjoyable and life-affirming.
19 December 2024
Both my father-in-law and mother-in-law are residents at Barchester Cepen Lodge Care Home. During the last eight months, they received excellent care from the care team. They both have medical issues and the staff have been very engaged in their care needs and ensuring that their local GP has all of the relevant details of their medical conditions. The staff are very supportive of our loved ones in their care and also to our wider family wishes, comments and requests Rooms are spotless, communal areas are beautiful and social events are numerous and well-attended both by residents and their families We could not wish for a better environment for our family members to live in. Great management team, care team, social team, chefs and housekeeping. Keep up the great work Cepen Lodge.
16 December 2024
My wife is very well cared for here at Barchester Cepen Lodge Care Home, such that I don't have any worries about her welfare or her health which takes a lot of pressure from myself as I am not very mobile now.
01 November 2024
Am very happy with the care my mother is having.
14 October 2024
I cannot praise the staff at Cepen Lodge enough. They are always friendly, polite and helpful. I have the comfort in knowing they all know my mum and do an excellent job meeting her needs. The daily activities are great and I love seeing my mum getting involved. I have peace of mind knowing Mum is well cared for, safe and happy.
23 July 2024
I found the staff very friendly and approachable, they looked after my friend very well, the premises is very much to a high standard and I would recommend the establishment to anyone who is looking for a home for themselves or a loved one.
23 July 2024
Each time we visit, the staff are very friendly and accommodating. Grandma is a lot bright in herself and seems to have settled in well here. There are always lots of activities for her to do and she is always clean and dressed nicely when we see her. The facilities are also of a high standard.
12 July 2024
My friend had been living at Barchester Cepen Lodge Care Home for many years but sadly, passed away last month. When I had visited her, I found the home very welcoming, clean and the staff exceptionally kind and friendly. And my friend always commented on how happy she was here and what lovely activities the home offered. I wouldn't hesitate to recommend Cepen Lodge to anyone and I shall miss visiting.
04 July 2024
Cepen Lodge is like a 5-star hotel and the care staff are attentive, very friendly but highly professional. They have a genuine desire to make all residents and their visitors feel welcome. There are plenty of activities on offer if you would like to join in or enjoy the peace of your own highly spacious and comfortable room.
17 June 2024
I arrived at Barchester Cepen Lodge Care Home from hospital on Tuesday 30th April 2024 as a resident, where I joined my wife, who had been admitted as a resident a few days earlier. I/we have been treated with dignity throughout my/our time at Barchester Cepen Lodge Care Home and have found all members of staff to be most helpful, good-natured and most patient with their residents' care/ I/we are very happy here and plan to stay at this nursing home.
17 June 2024
Both my parents have recently been at Barchester Cepen Lodge Care Home for respite care after hospital stays. Although the whole family were a little anxious about such a big change, it was made very easy and stress-free by friendly, caring and professional staff. In a very short time, my parents have become very familiar with their surroundings and all the wonderful people who help care for them. In fact, they love it so much they have decided to make it their permanent home.
17 June 2024
Everything we had hoped for and more. It is a wonderful nursing home.
16 May 2024
We've never had any dealings with care/residential homes before and we have been so happy with how wonderful the staff and home has been.
16 May 2024
The staff here take time to get to know all the residents and make them feel at home. The home is clean and a pleasant environment with lots of activities to get involved in, they've even got their own cat!
16 May 2024
Polite welcome from the member of staff on reception. My friend's relative is well looked after and happy. No concerns whatsoever. Care staff do an amazing job. Would recommend!
15 May 2024
Excellent service and care staff are very friendly and nothing is too much trouble. Always willing to help. Recommended!
13 May 2024
Every time I visit the home, never the same time or day, I find the home clean and tidy. The staff are all friendly. My friend is always happy.
02 May 2024
Always a very warm welcome at this lovely home. All the team are so helpful and caring. Dad is always well looked after and his room is always clean and tidy as is all the home in general. Food is served in a beautiful dining room which Dad very much appreciates. There is a wide range of activities on offer and the team work very hard. Thank you to all team members, your hard work is so appreciated.
02 May 2024
I have experienced no unpleasantness. The staff are hard-pressed. The receptionist is very pleasant and informative.
Latest Reviews for Barchester Cepen Lodge Care Home
05 March 2025
My wife is a resident of Cepen Lodge care home and has been for two years. Cepen Lodge really is home from home, the staff are truly amazing, nothing is too much trouble. My wife frequently attends the activities that take place at Cepen which is so good for her. I would highly recommend this home to anyone.
30 January 2025
Following recent surgery, I spent 2 weeks respite care at Cepen Lodge. One of the best decisions I have made! Arriving at the home I immediately felt part of a genuinely caring community. All the staff were wonderful, caring and professional. The accommodation was of a high standard, the food was excellent and the activities for residents enjoyable and varied. I was sad to leave, and should I need respite or longer-term care in the future, I would choose Cepen Lodge without hesitation. Thank you to all the staff and residents for making my stay so enjoyable and life-affirming.
19 December 2024
Both my father-in-law and mother-in-law are residents at Barchester Cepen Lodge Care Home. During the last eight months, they received excellent care from the care team. They both have medical issues and the staff have been very engaged in their care needs and ensuring that their local GP has all of the relevant details of their medical conditions. The staff are very supportive of our loved ones in their care and also to our wider family wishes, comments and requests Rooms are spotless, communal areas are beautiful and social events are numerous and well-attended both by residents and their families We could not wish for a better environment for our family members to live in. Great management team, care team, social team, chefs and housekeeping. Keep up the great work Cepen Lodge.
16 December 2024
My wife is very well cared for here at Barchester Cepen Lodge Care Home, such that I don't have any worries about her welfare or her health which takes a lot of pressure from myself as I am not very mobile now.
01 November 2024
Am very happy with the care my mother is having.
14 October 2024
I cannot praise the staff at Cepen Lodge enough. They are always friendly, polite and helpful. I have the comfort in knowing they all know my mum and do an excellent job meeting her needs. The daily activities are great and I love seeing my mum getting involved. I have peace of mind knowing Mum is well cared for, safe and happy.
23 July 2024
I found the staff very friendly and approachable, they looked after my friend very well, the premises is very much to a high standard and I would recommend the establishment to anyone who is looking for a home for themselves or a loved one.
23 July 2024
Each time we visit, the staff are very friendly and accommodating. Grandma is a lot bright in herself and seems to have settled in well here. There are always lots of activities for her to do and she is always clean and dressed nicely when we see her. The facilities are also of a high standard.
12 July 2024
My friend had been living at Barchester Cepen Lodge Care Home for many years but sadly, passed away last month. When I had visited her, I found the home very welcoming, clean and the staff exceptionally kind and friendly. And my friend always commented on how happy she was here and what lovely activities the home offered. I wouldn't hesitate to recommend Cepen Lodge to anyone and I shall miss visiting.
04 July 2024
Cepen Lodge is like a 5-star hotel and the care staff are attentive, very friendly but highly professional. They have a genuine desire to make all residents and their visitors feel welcome. There are plenty of activities on offer if you would like to join in or enjoy the peace of your own highly spacious and comfortable room.
17 June 2024
I arrived at Barchester Cepen Lodge Care Home from hospital on Tuesday 30th April 2024 as a resident, where I joined my wife, who had been admitted as a resident a few days earlier. I/we have been treated with dignity throughout my/our time at Barchester Cepen Lodge Care Home and have found all members of staff to be most helpful, good-natured and most patient with their residents' care/ I/we are very happy here and plan to stay at this nursing home.
17 June 2024
Both my parents have recently been at Barchester Cepen Lodge Care Home for respite care after hospital stays. Although the whole family were a little anxious about such a big change, it was made very easy and stress-free by friendly, caring and professional staff. In a very short time, my parents have become very familiar with their surroundings and all the wonderful people who help care for them. In fact, they love it so much they have decided to make it their permanent home.
17 June 2024
Everything we had hoped for and more. It is a wonderful nursing home.
16 May 2024
We've never had any dealings with care/residential homes before and we have been so happy with how wonderful the staff and home has been.
16 May 2024
The staff here take time to get to know all the residents and make them feel at home. The home is clean and a pleasant environment with lots of activities to get involved in, they've even got their own cat!
16 May 2024
Polite welcome from the member of staff on reception. My friend's relative is well looked after and happy. No concerns whatsoever. Care staff do an amazing job. Would recommend!
15 May 2024
Excellent service and care staff are very friendly and nothing is too much trouble. Always willing to help. Recommended!
13 May 2024
Every time I visit the home, never the same time or day, I find the home clean and tidy. The staff are all friendly. My friend is always happy.
02 May 2024
Always a very warm welcome at this lovely home. All the team are so helpful and caring. Dad is always well looked after and his room is always clean and tidy as is all the home in general. Food is served in a beautiful dining room which Dad very much appreciates. There is a wide range of activities on offer and the team work very hard. Thank you to all team members, your hard work is so appreciated.
02 May 2024
I have experienced no unpleasantness. The staff are hard-pressed. The receptionist is very pleasant and informative.