Dad has settled well in the care home. Management and staff make you feel welcome and give time to support any concerns. The care is outstanding, nothing is too much trouble however small it may be. Recently the home put on various activities to involve families and service users. Together we were able to enjoy the Halloween party, Christmas Market and Masquerade Ball. I feel less anxious knowing dad is safe and happy in this establishment.
It's almost a year since mum moved into Parkhall. From day one she's been cared for in a kind and dignified way and her needs perfectly met. Every staff member knows mum, her likes and dislikes and despite her increased confusion and anxiety know exactly how to manage her. Management always inform us immediately with any issue and we feel confident to approach them at anytime. It's also lovely to see that despite their management duties they still take time to interact with residents. The events in the home are amazing and gives us such pleasure to see mum enjoying herself. The effort made by all staff is an absolute credit to the home. The weekly visits from medical staff has thrown up some unexpected issues but it's been so reassuring to see how well and quickly they have been acted on by staff. During a recent meeting with the manager it was clear how passionate she is about her residents needs being met throughout their life that remains. We are 100% happy with Parkhall
My dad moved into the care home in May and has settled very well. The staff are amazing. The level of care and support that they give is outstanding. Management are always available to help with any concerns. Knowing that my dad is happy makes it easier for myself and my family. I would highly recommend the home.
My Grandmother was recently moved here back in August due to no longer being safe at home. She has really settled in well, the staff are lovely and the home is very homely inside. There are events that take place such as a Halloween party etc that I managed to bring my daughter to and special things like this make my grandma's day. We are happy with the care my grandmother is receiving. Thank you!
My Mother-in-law has been at Park Hall for seven months, she has nothing but good things to say about the care assistants. The home makes everyone feel secure - there are lots of activities that go on day to day and everyone is encouraged to join in. I would highly recommend Park Hall as it provides an excellent service.
The improvement to the home over the last few months has been outstanding. I was wary when my Mother first went into the home but now I have no worries. The excellent staff and management have worked really hard to make this home special for the residents.
Very pleased with the care my mother receives. The staff are very friendly and attend to my mother's needs.
Very happy with my mother's care, the staff always keep me informed.
My wife has been in Park Hall for three years. All the staff have been brilliant and the care excellent. Her room is always clean. Very happy with everything they do for her.
My mother-in-law has been a resident at Park Hall now for 3 months. I don't have enough words to describe the excellent care she receives from every staff member. The place is beautifully kept and the meals are incredible as are the little snacks in between meals, there are too many wonderful little touches to name them all. She absolutely adores the staff and constantly tells us how kind they are. She recently had a stumble on getting out of bed, we were informed immediately and by the time we got there the paramedic/ANP had checked her over and the district nurses contacted. Within that day a pressure mat was put at the side of her bed. That's what I call a total responsive and reactive team. Park Hall, the manager, deputies and all staff are a shining example of how our vulnerable and elderly should and deserve to be cared for. She is so happy in her new home which has made the hardest decision of our lives so much easier. Well done and thank you, Park Hall.
My mum has been in Park Hall for ten weeks now and what a wonderful place. We looked at a few homes before finding this one and they were not somewhere I believed my mum would be happy. As soon as we came in we knew it was the right place. The staff are amazing, so friendly and caring and nothing is too much trouble. We are kept informed of everything that is going on, on a regular basis. Over the time Mum has been here we have attended a couple of entertainment events and we have a great time singing and dancing with mum, it's nice to still make special memories. Thank you for all you do.
My godmother has been in Park Hall for just over 4 months. She has been treated with the utmost care and dignity. Her room is spacious and light and she is very comfortable there. The good is excellent. She had to be hospitalized for a while and the care she received when she returned was exemplary. She is happy there and I am grateful to the wonderful staff looking after her.
I am very pleased with the care and attention my mum has received since moving into Park Hall about 12 months ago. She has been looked after extremely by the staff who are approachable and show thought and attention to their residents. Cannot recommend this home enough.
Mum has settled in very well. She is happy with her room and the carers. The food is very good and she is encouraged to eat her meals. Overall, we are happy with Park Hall.
In my experience, my mum who has now been in the park hall for 2 years is always treated with care and dignity. Should she fall or be unwell in any way I receive a telephone call immediately. Mum has dementia that is advancing sadly, but I know that someone is with her at all times. I find that all staff know me and are very approachable which obviously gives me peace of mind.
Since the new manager, the staff have improved - more cheerful and more activities for the residents. Everyone is more happy. Sometimes, you have to wait for someone to answer the door.
Much improved home since new manager in place. Staff are more obliging and helpful, which reflects on Mum's wellbeing. Not often does anyone want to actually stay and live by choice in a care home - my mum does!
My mum has been a resident at Park Hall Care Home for a number of years. The care staff, cleaners and management are all excellent. They are very kind and caring. They go out of their way to make my mum feel safe and secure under very difficult circumstances. She is treated with dignity and respect at all times. I cannot praise them all enough.
The home has a lovely atmosphere. Staff are very welcoming and helpful, my mum's overall care has been amazing since she has moved to Park Hall. We are always kept informed if there are changes and telephoned straight away if there is a problem. Our mum is very happy here.
Mum's condition unfortunately deteriorated due to her complex medical problems as well as her dementia. Staff acted quickly and appropriately and contacted me and the relevant health care professionals. Sadly, mum's condition has not improved enough for her to be cared for at Park Hall now despite being treated at the hospital. Mum now requires nursing care. The family and mum will miss Park Hall, its staff and support.
Dad has settled well in the care home. Management and staff make you feel welcome and give time to support any concerns. The care is outstanding, nothing is too much trouble however small it may be. Recently the home put on various activities to involve families and service users. Together we were able to enjoy the Halloween party, Christmas Market and Masquerade Ball. I feel less anxious knowing dad is safe and happy in this establishment.
It's almost a year since mum moved into Parkhall. From day one she's been cared for in a kind and dignified way and her needs perfectly met. Every staff member knows mum, her likes and dislikes and despite her increased confusion and anxiety know exactly how to manage her. Management always inform us immediately with any issue and we feel confident to approach them at anytime. It's also lovely to see that despite their management duties they still take time to interact with residents. The events in the home are amazing and gives us such pleasure to see mum enjoying herself. The effort made by all staff is an absolute credit to the home. The weekly visits from medical staff has thrown up some unexpected issues but it's been so reassuring to see how well and quickly they have been acted on by staff. During a recent meeting with the manager it was clear how passionate she is about her residents needs being met throughout their life that remains. We are 100% happy with Parkhall
My dad moved into the care home in May and has settled very well. The staff are amazing. The level of care and support that they give is outstanding. Management are always available to help with any concerns. Knowing that my dad is happy makes it easier for myself and my family. I would highly recommend the home.
My Grandmother was recently moved here back in August due to no longer being safe at home. She has really settled in well, the staff are lovely and the home is very homely inside. There are events that take place such as a Halloween party etc that I managed to bring my daughter to and special things like this make my grandma's day. We are happy with the care my grandmother is receiving. Thank you!
My Mother-in-law has been at Park Hall for seven months, she has nothing but good things to say about the care assistants. The home makes everyone feel secure - there are lots of activities that go on day to day and everyone is encouraged to join in. I would highly recommend Park Hall as it provides an excellent service.
The improvement to the home over the last few months has been outstanding. I was wary when my Mother first went into the home but now I have no worries. The excellent staff and management have worked really hard to make this home special for the residents.
Very pleased with the care my mother receives. The staff are very friendly and attend to my mother's needs.
Very happy with my mother's care, the staff always keep me informed.
My wife has been in Park Hall for three years. All the staff have been brilliant and the care excellent. Her room is always clean. Very happy with everything they do for her.
My mother-in-law has been a resident at Park Hall now for 3 months. I don't have enough words to describe the excellent care she receives from every staff member. The place is beautifully kept and the meals are incredible as are the little snacks in between meals, there are too many wonderful little touches to name them all. She absolutely adores the staff and constantly tells us how kind they are. She recently had a stumble on getting out of bed, we were informed immediately and by the time we got there the paramedic/ANP had checked her over and the district nurses contacted. Within that day a pressure mat was put at the side of her bed. That's what I call a total responsive and reactive team. Park Hall, the manager, deputies and all staff are a shining example of how our vulnerable and elderly should and deserve to be cared for. She is so happy in her new home which has made the hardest decision of our lives so much easier. Well done and thank you, Park Hall.
My mum has been in Park Hall for ten weeks now and what a wonderful place. We looked at a few homes before finding this one and they were not somewhere I believed my mum would be happy. As soon as we came in we knew it was the right place. The staff are amazing, so friendly and caring and nothing is too much trouble. We are kept informed of everything that is going on, on a regular basis. Over the time Mum has been here we have attended a couple of entertainment events and we have a great time singing and dancing with mum, it's nice to still make special memories. Thank you for all you do.
My godmother has been in Park Hall for just over 4 months. She has been treated with the utmost care and dignity. Her room is spacious and light and she is very comfortable there. The good is excellent. She had to be hospitalized for a while and the care she received when she returned was exemplary. She is happy there and I am grateful to the wonderful staff looking after her.
I am very pleased with the care and attention my mum has received since moving into Park Hall about 12 months ago. She has been looked after extremely by the staff who are approachable and show thought and attention to their residents. Cannot recommend this home enough.
Mum has settled in very well. She is happy with her room and the carers. The food is very good and she is encouraged to eat her meals. Overall, we are happy with Park Hall.
In my experience, my mum who has now been in the park hall for 2 years is always treated with care and dignity. Should she fall or be unwell in any way I receive a telephone call immediately. Mum has dementia that is advancing sadly, but I know that someone is with her at all times. I find that all staff know me and are very approachable which obviously gives me peace of mind.
Since the new manager, the staff have improved - more cheerful and more activities for the residents. Everyone is more happy. Sometimes, you have to wait for someone to answer the door.
Much improved home since new manager in place. Staff are more obliging and helpful, which reflects on Mum's wellbeing. Not often does anyone want to actually stay and live by choice in a care home - my mum does!
My mum has been a resident at Park Hall Care Home for a number of years. The care staff, cleaners and management are all excellent. They are very kind and caring. They go out of their way to make my mum feel safe and secure under very difficult circumstances. She is treated with dignity and respect at all times. I cannot praise them all enough.
The home has a lovely atmosphere. Staff are very welcoming and helpful, my mum's overall care has been amazing since she has moved to Park Hall. We are always kept informed if there are changes and telephoned straight away if there is a problem. Our mum is very happy here.
Mum's condition unfortunately deteriorated due to her complex medical problems as well as her dementia. Staff acted quickly and appropriately and contacted me and the relevant health care professionals. Sadly, mum's condition has not improved enough for her to be cared for at Park Hall now despite being treated at the hospital. Mum now requires nursing care. The family and mum will miss Park Hall, its staff and support.