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Quebec Road, Henley-on-Thames, RG9 1EY
View Full Details of Acacia LodgeLatest Reviews for Acacia Lodge
17 March 2025
Staff are always very caring and helpful nothing is too much for them even for the familys of the resident. Rooms are always very clean and so are the resident. There is always plenty of food and looks lovely.
07 February 2025
Excellent care. All the staff are very attentive to his needs. I felt very comfortable leaving him at Acacia Lodge. I will definitely book him in again for respite care.
24 December 2024
From the beginning, all worry and doubt about putting Mum in a care home evaporated when we saw the excellent level of care provided. She has been made to feel loved and respected at all times and everyone has gone above and beyond in ensuring her evolving needs have been met. The staff (all of them) are what makes Acacia Lodge so special. The atmosphere is very friendly and always cheerful. Communication with relatives has been excellent and very much appreciated by all of us.
24 December 2024
I could not be more grateful for the care my Mum received from the wonderful staff at Acacia Lodge during the last year of her life. Everyone was so kind and considerate towards her. Communication with the family was excellent, particularly in the last weeks of her life.
27 June 2024
Acacia Lodge has a warm and welcoming atmosphere. The carers and nurses treat Mum with carers and nurses treat Mum with respect and dignity. The range of activities is impressive and Mum is always encouraged to join in.
19 June 2024
The carers are very kind to my mum. She is happy and enjoys their company. There is often an activity or entertainment going on which they will always try and encourage her to join in with. Communication is good and we can always discuss our concerns with the carers who will always take time to listen and offer advice.
17 June 2024
We chose this home because the staff have been so kind and genuine during our meetings that we are confident they will give excellent care. They helped to make Mum feel at home and allowed us to bring lots of her things. Thank you.
17 June 2024
Mother had a lovely birthday in June with cards and presents and a birthday cake in the afternoon with candles brought in by the staff singing Happy Birthday. The staff could not be more helpful when you visit.
25 April 2024
My wife is happy and content in Acacia Lodge. The staff are kind to her and she is always well dressed. She has a lovely bright room and the home is well decorated. When I visit every day, all the staff are extremely helpful, kind and thoughtful towards me and we have fun.
18 March 2024
Wonderful care is provided by a consistent team, who understand Mum’s needs. Recently redecorated which makes the home feel fresh. Would recommend it to other families, who are looking for care for a relative with dementia.
01 February 2024
My mum has been in Acacia Lodge for a few years now. She is happy when we visit and the staff are lovely. There always seems to be some kind of activity going on that she can join in with, and they quite often post photos on social media, which we are able to see.
30 January 2024
The staff at Acacia continue to look after Mum well even though she has been very poorly, getting her up when they can and otherwise looking after her in bed. The staff are kind and caring and keep us informed when we visit and, if necessary, between visits by telephone.
29 January 2024
I simply wanted my mother to have care and be treated with respect but I got so much more. At Acacia Lodge staff understand that elderly residents are individuals, had full lives and need patience to help them adjust to being reliant on others now. My mother has seen the doctor, nurses, chiropodist, hairdresser, visually impaired coordinator, has had checkups, plays scrabble and bingo plus more and uses the minibus. Acacia Lodge is well run and staff are held accountable. Mum is not shut away in her room. Doors are open, staff are visible, a cleaner is always around; it is a sociable floor. Nothing seems too much trouble when you ask at reception.
29 January 2024
I have a good relationship with the staff at Acacia Lodge. My relative is well cared for and any concerns I have expressed have been dealt with promptly. On my relative's birthday, I was invited to attend the care home and have lunch with her. It was a lovely experience, made more special as the staff had made sure my relative's Christmas tablecloth was in place on our table. She recently had her vision tested by a dementia-friendly visiting Optician company. The service was excellent however it did take a long while to arrange, despite being told her name was on a waiting list. Generally, I am very pleased with the care my relative receives.
29 January 2024
My mother who has PSP (Progressive Supranuclear Palsy) has been a resident at Acacia Lodge for over 12 months, over this time my mother has slowly got more and more frail, but I believe she is content staying at Acacia Lodge. I can say that the staff at the lodge are very friendly and caring, they look after my mother and the management staff are excellent, a big thank you to two members of staff in particular, we are always made welcome & we feel my mother is in the best place. Thank you to all the team.
29 January 2024
Mum was in two minds about moving into a care home and needed a little while to settle in. But after a month or two I can see that she absolutely loves everyone that looks after her. So much so that she says they feel like family. Everyone I have come into contact with is so friendly and genuinely cares that my mum is well looked after and happy. She really enjoys the food there and loves a giggle with the staff. There are also sometimes quizzes/bingo/singers which she really enjoys and family are often invited to come along too. It is nice to have peace of mind that Mum is being looked after and is happy.
29 January 2024
Acacia Lodge is a very caring home and meets all my mum's needs. They are considerate and treat my mum with respect. They are very understanding of her needs and are always keeping us up-to-date with her ongoing care.
15 January 2024
My husband has been looked after with care and compassion every day since he moved into the care home. When he could communicate, he used often to thank the staff for the help they were giving him. But now that he cannot communicate, and is unable to do anything for himself, he is obviously content, and for this, I am most grateful.
12 January 2024
My father who has Alzheimer's is secure and well cared for. Management staff are excellent, all staff are very friendly and put the residents' care as priority, making them as comfortable as possible in a homely environment. We are always welcomed and feel he is in the best place.
12 January 2024
Acacia Lodge has been great for my mum from day 1. I was worried and unsure, as I promised her I would never put her in a care home, this will haunt me forever as I had no choice in the end. The staff are amazing and care for Mum exceptionally well. The activities are brilliant and a lot of thought and time goes into all of them. Mum is very settled, happy and I’m so glad I chose Acacia for Mum to enjoy life with so many other people and great surroundings within the home. I would highly recommend this care home, which is run exceptionally well.
Latest Reviews for Acacia Lodge
17 March 2025
Staff are always very caring and helpful nothing is too much for them even for the familys of the resident. Rooms are always very clean and so are the resident. There is always plenty of food and looks lovely.
07 February 2025
Excellent care. All the staff are very attentive to his needs. I felt very comfortable leaving him at Acacia Lodge. I will definitely book him in again for respite care.
24 December 2024
From the beginning, all worry and doubt about putting Mum in a care home evaporated when we saw the excellent level of care provided. She has been made to feel loved and respected at all times and everyone has gone above and beyond in ensuring her evolving needs have been met. The staff (all of them) are what makes Acacia Lodge so special. The atmosphere is very friendly and always cheerful. Communication with relatives has been excellent and very much appreciated by all of us.
24 December 2024
I could not be more grateful for the care my Mum received from the wonderful staff at Acacia Lodge during the last year of her life. Everyone was so kind and considerate towards her. Communication with the family was excellent, particularly in the last weeks of her life.
27 June 2024
Acacia Lodge has a warm and welcoming atmosphere. The carers and nurses treat Mum with carers and nurses treat Mum with respect and dignity. The range of activities is impressive and Mum is always encouraged to join in.
19 June 2024
The carers are very kind to my mum. She is happy and enjoys their company. There is often an activity or entertainment going on which they will always try and encourage her to join in with. Communication is good and we can always discuss our concerns with the carers who will always take time to listen and offer advice.
17 June 2024
We chose this home because the staff have been so kind and genuine during our meetings that we are confident they will give excellent care. They helped to make Mum feel at home and allowed us to bring lots of her things. Thank you.
17 June 2024
Mother had a lovely birthday in June with cards and presents and a birthday cake in the afternoon with candles brought in by the staff singing Happy Birthday. The staff could not be more helpful when you visit.
25 April 2024
My wife is happy and content in Acacia Lodge. The staff are kind to her and she is always well dressed. She has a lovely bright room and the home is well decorated. When I visit every day, all the staff are extremely helpful, kind and thoughtful towards me and we have fun.
18 March 2024
Wonderful care is provided by a consistent team, who understand Mum’s needs. Recently redecorated which makes the home feel fresh. Would recommend it to other families, who are looking for care for a relative with dementia.
01 February 2024
My mum has been in Acacia Lodge for a few years now. She is happy when we visit and the staff are lovely. There always seems to be some kind of activity going on that she can join in with, and they quite often post photos on social media, which we are able to see.
30 January 2024
The staff at Acacia continue to look after Mum well even though she has been very poorly, getting her up when they can and otherwise looking after her in bed. The staff are kind and caring and keep us informed when we visit and, if necessary, between visits by telephone.
29 January 2024
I simply wanted my mother to have care and be treated with respect but I got so much more. At Acacia Lodge staff understand that elderly residents are individuals, had full lives and need patience to help them adjust to being reliant on others now. My mother has seen the doctor, nurses, chiropodist, hairdresser, visually impaired coordinator, has had checkups, plays scrabble and bingo plus more and uses the minibus. Acacia Lodge is well run and staff are held accountable. Mum is not shut away in her room. Doors are open, staff are visible, a cleaner is always around; it is a sociable floor. Nothing seems too much trouble when you ask at reception.
29 January 2024
I have a good relationship with the staff at Acacia Lodge. My relative is well cared for and any concerns I have expressed have been dealt with promptly. On my relative's birthday, I was invited to attend the care home and have lunch with her. It was a lovely experience, made more special as the staff had made sure my relative's Christmas tablecloth was in place on our table. She recently had her vision tested by a dementia-friendly visiting Optician company. The service was excellent however it did take a long while to arrange, despite being told her name was on a waiting list. Generally, I am very pleased with the care my relative receives.
29 January 2024
My mother who has PSP (Progressive Supranuclear Palsy) has been a resident at Acacia Lodge for over 12 months, over this time my mother has slowly got more and more frail, but I believe she is content staying at Acacia Lodge. I can say that the staff at the lodge are very friendly and caring, they look after my mother and the management staff are excellent, a big thank you to two members of staff in particular, we are always made welcome & we feel my mother is in the best place. Thank you to all the team.
29 January 2024
Mum was in two minds about moving into a care home and needed a little while to settle in. But after a month or two I can see that she absolutely loves everyone that looks after her. So much so that she says they feel like family. Everyone I have come into contact with is so friendly and genuinely cares that my mum is well looked after and happy. She really enjoys the food there and loves a giggle with the staff. There are also sometimes quizzes/bingo/singers which she really enjoys and family are often invited to come along too. It is nice to have peace of mind that Mum is being looked after and is happy.
29 January 2024
Acacia Lodge is a very caring home and meets all my mum's needs. They are considerate and treat my mum with respect. They are very understanding of her needs and are always keeping us up-to-date with her ongoing care.
15 January 2024
My husband has been looked after with care and compassion every day since he moved into the care home. When he could communicate, he used often to thank the staff for the help they were giving him. But now that he cannot communicate, and is unable to do anything for himself, he is obviously content, and for this, I am most grateful.
12 January 2024
My father who has Alzheimer's is secure and well cared for. Management staff are excellent, all staff are very friendly and put the residents' care as priority, making them as comfortable as possible in a homely environment. We are always welcomed and feel he is in the best place.
12 January 2024
Acacia Lodge has been great for my mum from day 1. I was worried and unsure, as I promised her I would never put her in a care home, this will haunt me forever as I had no choice in the end. The staff are amazing and care for Mum exceptionally well. The activities are brilliant and a lot of thought and time goes into all of them. Mum is very settled, happy and I’m so glad I chose Acacia for Mum to enjoy life with so many other people and great surroundings within the home. I would highly recommend this care home, which is run exceptionally well.