Latest Reviews for Sandown Park
20 March 2025
Mum has excellent care and she is very settled and comfortable. She loves the staff and they love her! The staff always have time to say hello and to give me a full update.
11 March 2025
A pleasant experience showing us very clearly that my sister is being well looked after in very suitable surroundings. There appears to be a mix up where head office has received money for toiletries etc. and has not told the care staff that payment has been made.
26 February 2025
My husband seems settled and cared for. The staff know him and his needs. The home is warm and everyone is friendly and know me too.
07 February 2025
Find some staff to be rude often arguing with family members, refusing to let resident use the toilet when asked "No it's dinner time", in front of family! Lack of personal care with regards to injuries/rashes being cared for/hearing aids having batteries etc. Residents are left in chairs most of the day with little interaction/ stimulation - tele very quiet or on mute.
31 January 2025
Mum moved to Sandown Park in August. She has taken time to settle in, but is very well looked after. All staff are friendly and are always very welcoming which Mum loves. The home is managed very well and we know Mum is safe.
30 January 2025
The resident is so well cared for. He says he is very happy and in good health despite his condition and being bedridden. He and room are clean and tidy. The staff are friendly and helpful.
17 December 2024
The staff at Sandown Park are very professional and caring. They are always attentive to all of my Father's care needs. There is a good selection of activities taking place each day. The staff all work very hard and are very friendly and there is a nice family feel to the home. The manager and all staff are very approachable and always address straight away any concerns that we may have.
17 December 2024
For my wife with late-stage Alzheimer's, it is essential that she is kept clean, warm, and well-fed. The staff are totally reliable and caring and I have total confidence in them.
06 December 2024
Very friendly and welcoming reception. The main corridor is a bit bland. The gardens are beautiful.
29 November 2024
Our Mum always showed respect and treated with dignity. The staff were all courteous and supportive of Mum and to visiting relatives. The facilities were always found to be clean, tidy, and welcoming. Mum did not participate in activities, however, the newsletter regularly received by post always showed a full and entertaining programme.
26 November 2024
My mother moved to Sandown Park in September, reluctantly transferred from another home due to increased needs and challenging behaviour. She is well cared for, and supported, and I am greatly reassured that any medical needs are attended to quickly. Management is excellent, staff polite and respectful to residents and visitors, and it is also clear that the activities team are enthusiastic and creative in keeping residents stimulated. I know my mother is in good hands.
15 October 2024
Due to work commitments, I cannot visit every week and always worry about the effect it has on my own. However am rarely disappointed. The staff are friendly and very caring and she seems to have quite a friendship with them. They are always so busy but find time to acknowledge me and answer any questions. I like the fact she is not confined to her room and can spend time in the lounge with others.
02 October 2024
Very happy with the care given to our loved one, all staff treated him with respect and kindness which meant an awful lot to us. We were kept up to date with everything, and knowing all members of staff were caring for him so well gave us all great peace of mind. I would definitely recommend Sandown Park to anyone looking for a place for their family member or friend.
16 September 2024
My father has been treated with the utmost respect and had excellent care by all the staff since he joined Sandown Park. It is a distressing time when a relative enters a care home and thankfully the staff, management and facilities have all been excellent. Not so good, some items 'go missing' but I understand this can be a problem with the elderly and infirm residents. Overall I can highly recommend Sandown Park to anyone thinking of joining as a resident/family member.
28 March 2024
Staff are very attentive. Home is clean. My dad is clean and treated with dignity. I've just started visiting but I have been well-informed on my dad each visit. All the management and staff have my confidence. Thank you for your hard on-going work.
06 March 2024
The home is a safe, clean and happy environment for my mum. I have never had any complaints with her care from entering the home to the nursing staff. Communication has and is excellent, again from the manager to the carers. The menu for the service users has a good amount of choice.
04 March 2024
Always a smile when arriving to visit. All staff are polite and helpful. If a question is raised, whether it be about care or information, it's always answered and dealt with. I'm always informed if there is any changes in any way. I would highly recommend Sandown Park to anyone.
04 March 2024
The staff are very caring and always available and eager to help. I am unable to answer regarding activities as my mother has not really left her room (her choice and circumstances).
21 February 2024
My dad was in Sandown Park for 8 months before he sadly passed away. I was very happy with the care he received there. The home is very pleasant, purpose built, clean and secure. The staff are very caring and friendly. The home is well run and organised and residents are well looked after. I would recommend this home if you are looking for dementia care.
07 November 2023
Friendly staff, always courteous and helpful. Lovely well kept gardens.
Latest Reviews for Sandown Park
20 March 2025
Mum has excellent care and she is very settled and comfortable. She loves the staff and they love her! The staff always have time to say hello and to give me a full update.
11 March 2025
A pleasant experience showing us very clearly that my sister is being well looked after in very suitable surroundings. There appears to be a mix up where head office has received money for toiletries etc. and has not told the care staff that payment has been made.
26 February 2025
My husband seems settled and cared for. The staff know him and his needs. The home is warm and everyone is friendly and know me too.
07 February 2025
Find some staff to be rude often arguing with family members, refusing to let resident use the toilet when asked "No it's dinner time", in front of family! Lack of personal care with regards to injuries/rashes being cared for/hearing aids having batteries etc. Residents are left in chairs most of the day with little interaction/ stimulation - tele very quiet or on mute.
31 January 2025
Mum moved to Sandown Park in August. She has taken time to settle in, but is very well looked after. All staff are friendly and are always very welcoming which Mum loves. The home is managed very well and we know Mum is safe.
30 January 2025
The resident is so well cared for. He says he is very happy and in good health despite his condition and being bedridden. He and room are clean and tidy. The staff are friendly and helpful.
17 December 2024
The staff at Sandown Park are very professional and caring. They are always attentive to all of my Father's care needs. There is a good selection of activities taking place each day. The staff all work very hard and are very friendly and there is a nice family feel to the home. The manager and all staff are very approachable and always address straight away any concerns that we may have.
17 December 2024
For my wife with late-stage Alzheimer's, it is essential that she is kept clean, warm, and well-fed. The staff are totally reliable and caring and I have total confidence in them.
06 December 2024
Very friendly and welcoming reception. The main corridor is a bit bland. The gardens are beautiful.
29 November 2024
Our Mum always showed respect and treated with dignity. The staff were all courteous and supportive of Mum and to visiting relatives. The facilities were always found to be clean, tidy, and welcoming. Mum did not participate in activities, however, the newsletter regularly received by post always showed a full and entertaining programme.
26 November 2024
My mother moved to Sandown Park in September, reluctantly transferred from another home due to increased needs and challenging behaviour. She is well cared for, and supported, and I am greatly reassured that any medical needs are attended to quickly. Management is excellent, staff polite and respectful to residents and visitors, and it is also clear that the activities team are enthusiastic and creative in keeping residents stimulated. I know my mother is in good hands.
15 October 2024
Due to work commitments, I cannot visit every week and always worry about the effect it has on my own. However am rarely disappointed. The staff are friendly and very caring and she seems to have quite a friendship with them. They are always so busy but find time to acknowledge me and answer any questions. I like the fact she is not confined to her room and can spend time in the lounge with others.
02 October 2024
Very happy with the care given to our loved one, all staff treated him with respect and kindness which meant an awful lot to us. We were kept up to date with everything, and knowing all members of staff were caring for him so well gave us all great peace of mind. I would definitely recommend Sandown Park to anyone looking for a place for their family member or friend.
16 September 2024
My father has been treated with the utmost respect and had excellent care by all the staff since he joined Sandown Park. It is a distressing time when a relative enters a care home and thankfully the staff, management and facilities have all been excellent. Not so good, some items 'go missing' but I understand this can be a problem with the elderly and infirm residents. Overall I can highly recommend Sandown Park to anyone thinking of joining as a resident/family member.
28 March 2024
Staff are very attentive. Home is clean. My dad is clean and treated with dignity. I've just started visiting but I have been well-informed on my dad each visit. All the management and staff have my confidence. Thank you for your hard on-going work.
06 March 2024
The home is a safe, clean and happy environment for my mum. I have never had any complaints with her care from entering the home to the nursing staff. Communication has and is excellent, again from the manager to the carers. The menu for the service users has a good amount of choice.
04 March 2024
Always a smile when arriving to visit. All staff are polite and helpful. If a question is raised, whether it be about care or information, it's always answered and dealt with. I'm always informed if there is any changes in any way. I would highly recommend Sandown Park to anyone.
04 March 2024
The staff are very caring and always available and eager to help. I am unable to answer regarding activities as my mother has not really left her room (her choice and circumstances).
21 February 2024
My dad was in Sandown Park for 8 months before he sadly passed away. I was very happy with the care he received there. The home is very pleasant, purpose built, clean and secure. The staff are very caring and friendly. The home is well run and organised and residents are well looked after. I would recommend this home if you are looking for dementia care.
07 November 2023
Friendly staff, always courteous and helpful. Lovely well kept gardens.