Submit a Review for Acacia Lodge Care Home - Avery Healthcare
90a Broadway, New Moston, Manchester, M40 3WQ
View Full Details of Acacia Lodge Care Home - Avery HealthcareLatest Reviews for Acacia Lodge Care Home - Avery Healthcare
07 March 2025
The staff are very helpful and supportive of all the residents. The care of my dad is very good. Also looks very smart and happy. Dad enjoys all the activities which are organised. Enjoy seeing all the photos on social media. The staff keep me updated at all times.
13 September 2024
Staff are lovely with my dad and have a good understanding of dementia which is hugely important. He is treated with respect and staff keep a careful eye on his weight. The activities coordinator is lovely and organises regular events for the residents to enjoy.
28 August 2024
Since my dad has been in Acacia Lodge, he has had a really positive experience. All staff go above and beyond in their varied roles, this is from management to facilities. Visitors and families are also made to feel part of my dad's care. The activities that take place are really enjoyable and all residents are encouraged to engage, which is lovely to see. I would like to thank each and every member of staff who takes good care of my dad.
28 August 2024
Couldn't ask more from the wonderful staff looking after my mum. Caring and considerate with my mum.
15 August 2024
I feel that the standards have dropped over the years. The mattresses are worn out, the bedding is just passable. Every time I visit I find no towels in the ensuite, and the room is not very clean. On one occasion I found no towels, no bulb in the bedside lamp, and the perspex cover missing off the clock. On more than a few occasions I have found the bed was not made at 6:30pm, sometimes no bedding in the room. The kitchen area is not kept as clean as should be, with dirty pots with food on, and the bin full with no lid on, and some food under the tables.
03 July 2024
My brother moved into Acacia Lodge Feb 2023, he has settled in really well. I can't find any fault with the care he receives which is outstanding. All the staff are very caring and respectful. Lots of things going on to keep the mind stimulated. He loves it here.
02 July 2024
This is a lovely home, very welcoming and the staff cannot do enough to help and care for my mum. She settled in really well. If there are any issues they contact you immediately and keep you informed of Mum's health and care plan. I would recommend this home, it's very clean, organised and helpful always happy to help and listen to any issues you may have, nothing is too much trouble.
02 July 2024
Mum has been a resident at Acacia Lodge for over 3 years and has received excellent care from dedicated and welcoming staff.
06 September 2023
I visit my mum at least twice a week, and every visit is a pleasant experience and confirms my belief that all the staff caring for Mum (including other staff and management) have the care of the residents uppermost in their minds. I am comforted by the staff knowing my mum, which is clear to me when I speak to the carers, senior carers and others (including reception); they find time to get to know the residents. I can't praise them highly enough. I know Mum is cared for and safe in their hands.
10 August 2023
My mother had 30 days to move from her previous home as it was closing. When we came across Acacia Lodge we knew it was where Mum needed to be and wished she was there already. The level of professionalism is outstanding. Mum had settling in issues but the care and again professionalism of the nurses have worked out the best approach for Mum’s personal issues. Other than her ‘bad day’ due to the Alzheimer’s Mum has definitely come on in leaps and bounds and is mixing in the common room (never seen at the previous place). We can’t say thank you enough and for everyone’s hard work, a huge thank you.
10 August 2023
My father is 92 and suffering from Dementia. Making the difficult decision to place your loved one in a care home is devastating. From arrival, the assistant manager and all staff have been exceptional, nothing is too much trouble, and you leave knowing your loved one is well cared for. After only one week, I already feel like I have a little bit of my dad back. Thank you, Acacia Lodge, for everything.
28 July 2023
My mum is very well looked after. The staff are wonderful.
14 September 2022
First of all walking in you could tell you were entering a first-class place. I was sat with my mam at the main window watching the world go by, by then it was dinner time, all set out and all ready. The staff (all) were brilliant, attentive and engaging and it says a lot that she didn't want to leave, she loved it that much. Without a doubt, next respite she will be returning if you'll have her! Thanks to all the staff involved, you're all stars. Thank you.
08 September 2022
My wife and I have been married for 59 years and I'm happy to leave my beloved wife in the care of Acacia Lodge Care Home.
22 July 2022
My mother is 82 and suffering from dementia. The care home gives her a safe environment where she has company and activities, and her family can visit whenever they like - now we have come out of Covid restrictions. I feel totally less anxious about my mother now compared to when she was living at home on her own. The value for money is difficult because everything she owns goes to pay for the home's fees.
20 July 2022
My dad has been in the care home for 12 months and took a while to settle but the very caring and friendly staff made the process easy. He enjoys the food and the social activities with the entertainers coming in.
18 July 2022
Excellent care given to my father, staff wonderful, no complaints whatsoever.
31 May 2022
Wonderful, high standard of care and compassion for our mum. Her health and well-being have improved immensely, since her discharge from hospital and moving into Acacia Lodge. This was a very worrying time for all the family, but the staff and management have treated our mum with dignity and so much love! Mum has her down days, being a dementia sufferer, but we can't thank the staff enough for their caring attitude on those days. She is in her happy place with Acacia's regular, fantastic entertainment programme - always the first up for a dance! Her room and bathroom are always very clean and tidy and no issues with laundry. Lovely gardens to enjoy sunny days. Highly recommend Acacia Lodge, one big family!
16 May 2022
The administrator/receptionist could not have been more helpful in helping to navigate me through from my initial enquiry to the eventual admittance of my mum. The assistant manager carefully assessed all of her individual needs and left me feeling totally reassured that my mum was in a safe and caring environment. I have found all of the staff to be responsive and professional. The activities are well planned and executed, especially day trips out. Well done Acacia, keep up the good work.
03 May 2022
The home is clean and comfortable. The staff provide excellent care for my mother-in-law. The food is good. Varied activities are offered by the home each day, keeping my mother-in-law stimulated and allowing her to interact with other residents.
Latest Reviews for Acacia Lodge Care Home - Avery Healthcare
07 March 2025
The staff are very helpful and supportive of all the residents. The care of my dad is very good. Also looks very smart and happy. Dad enjoys all the activities which are organised. Enjoy seeing all the photos on social media. The staff keep me updated at all times.
13 September 2024
Staff are lovely with my dad and have a good understanding of dementia which is hugely important. He is treated with respect and staff keep a careful eye on his weight. The activities coordinator is lovely and organises regular events for the residents to enjoy.
28 August 2024
Since my dad has been in Acacia Lodge, he has had a really positive experience. All staff go above and beyond in their varied roles, this is from management to facilities. Visitors and families are also made to feel part of my dad's care. The activities that take place are really enjoyable and all residents are encouraged to engage, which is lovely to see. I would like to thank each and every member of staff who takes good care of my dad.
28 August 2024
Couldn't ask more from the wonderful staff looking after my mum. Caring and considerate with my mum.
15 August 2024
I feel that the standards have dropped over the years. The mattresses are worn out, the bedding is just passable. Every time I visit I find no towels in the ensuite, and the room is not very clean. On one occasion I found no towels, no bulb in the bedside lamp, and the perspex cover missing off the clock. On more than a few occasions I have found the bed was not made at 6:30pm, sometimes no bedding in the room. The kitchen area is not kept as clean as should be, with dirty pots with food on, and the bin full with no lid on, and some food under the tables.
03 July 2024
My brother moved into Acacia Lodge Feb 2023, he has settled in really well. I can't find any fault with the care he receives which is outstanding. All the staff are very caring and respectful. Lots of things going on to keep the mind stimulated. He loves it here.
02 July 2024
This is a lovely home, very welcoming and the staff cannot do enough to help and care for my mum. She settled in really well. If there are any issues they contact you immediately and keep you informed of Mum's health and care plan. I would recommend this home, it's very clean, organised and helpful always happy to help and listen to any issues you may have, nothing is too much trouble.
02 July 2024
Mum has been a resident at Acacia Lodge for over 3 years and has received excellent care from dedicated and welcoming staff.
06 September 2023
I visit my mum at least twice a week, and every visit is a pleasant experience and confirms my belief that all the staff caring for Mum (including other staff and management) have the care of the residents uppermost in their minds. I am comforted by the staff knowing my mum, which is clear to me when I speak to the carers, senior carers and others (including reception); they find time to get to know the residents. I can't praise them highly enough. I know Mum is cared for and safe in their hands.
10 August 2023
My mother had 30 days to move from her previous home as it was closing. When we came across Acacia Lodge we knew it was where Mum needed to be and wished she was there already. The level of professionalism is outstanding. Mum had settling in issues but the care and again professionalism of the nurses have worked out the best approach for Mum’s personal issues. Other than her ‘bad day’ due to the Alzheimer’s Mum has definitely come on in leaps and bounds and is mixing in the common room (never seen at the previous place). We can’t say thank you enough and for everyone’s hard work, a huge thank you.
10 August 2023
My father is 92 and suffering from Dementia. Making the difficult decision to place your loved one in a care home is devastating. From arrival, the assistant manager and all staff have been exceptional, nothing is too much trouble, and you leave knowing your loved one is well cared for. After only one week, I already feel like I have a little bit of my dad back. Thank you, Acacia Lodge, for everything.
28 July 2023
My mum is very well looked after. The staff are wonderful.
14 September 2022
First of all walking in you could tell you were entering a first-class place. I was sat with my mam at the main window watching the world go by, by then it was dinner time, all set out and all ready. The staff (all) were brilliant, attentive and engaging and it says a lot that she didn't want to leave, she loved it that much. Without a doubt, next respite she will be returning if you'll have her! Thanks to all the staff involved, you're all stars. Thank you.
08 September 2022
My wife and I have been married for 59 years and I'm happy to leave my beloved wife in the care of Acacia Lodge Care Home.
22 July 2022
My mother is 82 and suffering from dementia. The care home gives her a safe environment where she has company and activities, and her family can visit whenever they like - now we have come out of Covid restrictions. I feel totally less anxious about my mother now compared to when she was living at home on her own. The value for money is difficult because everything she owns goes to pay for the home's fees.
20 July 2022
My dad has been in the care home for 12 months and took a while to settle but the very caring and friendly staff made the process easy. He enjoys the food and the social activities with the entertainers coming in.
18 July 2022
Excellent care given to my father, staff wonderful, no complaints whatsoever.
31 May 2022
Wonderful, high standard of care and compassion for our mum. Her health and well-being have improved immensely, since her discharge from hospital and moving into Acacia Lodge. This was a very worrying time for all the family, but the staff and management have treated our mum with dignity and so much love! Mum has her down days, being a dementia sufferer, but we can't thank the staff enough for their caring attitude on those days. She is in her happy place with Acacia's regular, fantastic entertainment programme - always the first up for a dance! Her room and bathroom are always very clean and tidy and no issues with laundry. Lovely gardens to enjoy sunny days. Highly recommend Acacia Lodge, one big family!
16 May 2022
The administrator/receptionist could not have been more helpful in helping to navigate me through from my initial enquiry to the eventual admittance of my mum. The assistant manager carefully assessed all of her individual needs and left me feeling totally reassured that my mum was in a safe and caring environment. I have found all of the staff to be responsive and professional. The activities are well planned and executed, especially day trips out. Well done Acacia, keep up the good work.
03 May 2022
The home is clean and comfortable. The staff provide excellent care for my mother-in-law. The food is good. Varied activities are offered by the home each day, keeping my mother-in-law stimulated and allowing her to interact with other residents.