Submit a Review for Dalton Court Care Home
Europe Way, Cockermouth, CA13 0RJ
View Full Details of Dalton Court Care HomeLatest Reviews for Dalton Court Care Home
11 July 2024
My wife was admitted to Dalton Court Care Home in March 24. Daphne had lost all mobility and found it difficult to communicate. All staff treated Daphne with love and kindness, with care and compassion. Whenever we visited we always received a friendly greeting. Staff were willing and able to inform us of Daphne's condition and they extended the same kindness to ourselves. My wife died on 29th June and the nurses have my grateful thanks for giving me time to say goodbye before they carried out their professional duties. I have no hesitation in recommending Dalton Court to any potential patients.
21 July 2022
My husband had a very very bad experience in the home before he was transferred to this one which caused him to be neglected and made his dementia more rapid in progress. Obviously, this caused me and my family a lot of stress and worry. So Dalton Court has made up for a horrendous experience and is caring and professional. Can't praise and thank them enough. Thank you. Wonderful, Dalton Court staff.
16 April 2019
Excellent care given to my husband and our family when we visited. We were made to feel at home and could see how he kept comfortable and kept his dignity till the end of his life.
26 February 2019
All staff - nursing, carers, admin and housekeeping staff - work hard to provide a caring, safe environment for their residents. They are keen to improve the service if possible.
26 February 2019
Just glad she's in this home and looked after. It's the tops, she is settled and just as she can't talk she seems settled in with a group of good carers.
26 February 2019
Care of Dad has been excellent. The family has been looked after with the same care and kindness. Nothing has been too much trouble. Dad has been checked regularly, his personal care has been great and carried out with sensitivity and dignity. All the staff have been wonderful. I can't thank the staff enough. The family has been informed of any changes to Dad's condition and we've been able to be here and ask anything; being kept informed. The staff have kept our spirits up at a really difficult time.
20 June 2017
I'm so relieved and impressed by the good-humoured patience of almost every staff member, from housekeeping to nursing and their concern to acknowledge individual personalities and needs. My husband's personal name is always used and references to his past life are understood. He is never pressurised to do things, if he is in a mood to resist; a smiling face and gentle encouragement achieves wonders. After almost 9 months, my heart is still warmed by the affectionate atmosphere created by the staff and the attractive environment. Would there be more staff, and thereby even more proactive one to one interaction.
23 May 2017
I was very reluctant at first to use Dalton Court Care Home. I was wrong in my initial assessment. It has proven to be an excellent choice of care for my wife.
06 October 2016
During my brothers stay at Dalton Court I am pleased and delighted to report that the care and accommodation that he has received to be exemplary. The facilities provided are excellent and the communal lounge and family visiting rooms are always spotless, tidy and inviting. The garden is well kept and offers a relaxed atmosphere where patients and visitors are able to enjoy the fresh air together. The menu provided offers a range of choices and the food always looks appetising and well prepared. Above all, the courtesy afforded by all members of the staff, ranging from the management, nurses and care assistants is absolutely first class
20 September 2016
My father was a resident of Dalton Court for 10 months before he died on the 3rd of September 2016. During his residency, he was well cared for by friendly, caring staff in a very pleasant, clean room with a lovely view. Management and staff were approachable and incredibly professional. During my father's end of life care my husband and I virtually moved into the home for 3 nights/4 days and apart from being looked after ourselves - food and drink etc - we witnessed first hand the exceptional care and medical care he received during his last days which was a great comfort. The family feel that Dalton Court and all it's staff should be recognised for the outstanding care provided for my father.
16 September 2016
My father was resident at Dalton Court Care Home from May 2015 until he passed away in August 2016. The care he received from the staff was excellent. He could at times be difficult to deal with as he had zero patience and my late mother spoiled him by giving him his own way. Staff at Dalton Court Care Home won him over and he would say himself how wonderful they all were. In his later months, he needed nursing care and Dalton Court Care Home were able to provide this. We could not have looked after him at home or given him the care they did. Excellent.
08 September 2016
. Staff great. . Rooms like a hotel.
28 July 2016
I find Dalton Court has excellent staff and that my father couldn't be looked after better. Also the person on the front desk is always so cheerful.
21 July 2016
Very happy.
21 July 2016
Warm and welcome arrival . All staff much improved.
Latest Reviews for Dalton Court Care Home
11 July 2024
My wife was admitted to Dalton Court Care Home in March 24. Daphne had lost all mobility and found it difficult to communicate. All staff treated Daphne with love and kindness, with care and compassion. Whenever we visited we always received a friendly greeting. Staff were willing and able to inform us of Daphne's condition and they extended the same kindness to ourselves. My wife died on 29th June and the nurses have my grateful thanks for giving me time to say goodbye before they carried out their professional duties. I have no hesitation in recommending Dalton Court to any potential patients.
21 July 2022
My husband had a very very bad experience in the home before he was transferred to this one which caused him to be neglected and made his dementia more rapid in progress. Obviously, this caused me and my family a lot of stress and worry. So Dalton Court has made up for a horrendous experience and is caring and professional. Can't praise and thank them enough. Thank you. Wonderful, Dalton Court staff.
16 April 2019
Excellent care given to my husband and our family when we visited. We were made to feel at home and could see how he kept comfortable and kept his dignity till the end of his life.
26 February 2019
All staff - nursing, carers, admin and housekeeping staff - work hard to provide a caring, safe environment for their residents. They are keen to improve the service if possible.
26 February 2019
Just glad she's in this home and looked after. It's the tops, she is settled and just as she can't talk she seems settled in with a group of good carers.
26 February 2019
Care of Dad has been excellent. The family has been looked after with the same care and kindness. Nothing has been too much trouble. Dad has been checked regularly, his personal care has been great and carried out with sensitivity and dignity. All the staff have been wonderful. I can't thank the staff enough. The family has been informed of any changes to Dad's condition and we've been able to be here and ask anything; being kept informed. The staff have kept our spirits up at a really difficult time.
20 June 2017
I'm so relieved and impressed by the good-humoured patience of almost every staff member, from housekeeping to nursing and their concern to acknowledge individual personalities and needs. My husband's personal name is always used and references to his past life are understood. He is never pressurised to do things, if he is in a mood to resist; a smiling face and gentle encouragement achieves wonders. After almost 9 months, my heart is still warmed by the affectionate atmosphere created by the staff and the attractive environment. Would there be more staff, and thereby even more proactive one to one interaction.
23 May 2017
I was very reluctant at first to use Dalton Court Care Home. I was wrong in my initial assessment. It has proven to be an excellent choice of care for my wife.
06 October 2016
During my brothers stay at Dalton Court I am pleased and delighted to report that the care and accommodation that he has received to be exemplary. The facilities provided are excellent and the communal lounge and family visiting rooms are always spotless, tidy and inviting. The garden is well kept and offers a relaxed atmosphere where patients and visitors are able to enjoy the fresh air together. The menu provided offers a range of choices and the food always looks appetising and well prepared. Above all, the courtesy afforded by all members of the staff, ranging from the management, nurses and care assistants is absolutely first class
20 September 2016
My father was a resident of Dalton Court for 10 months before he died on the 3rd of September 2016. During his residency, he was well cared for by friendly, caring staff in a very pleasant, clean room with a lovely view. Management and staff were approachable and incredibly professional. During my father's end of life care my husband and I virtually moved into the home for 3 nights/4 days and apart from being looked after ourselves - food and drink etc - we witnessed first hand the exceptional care and medical care he received during his last days which was a great comfort. The family feel that Dalton Court and all it's staff should be recognised for the outstanding care provided for my father.
16 September 2016
My father was resident at Dalton Court Care Home from May 2015 until he passed away in August 2016. The care he received from the staff was excellent. He could at times be difficult to deal with as he had zero patience and my late mother spoiled him by giving him his own way. Staff at Dalton Court Care Home won him over and he would say himself how wonderful they all were. In his later months, he needed nursing care and Dalton Court Care Home were able to provide this. We could not have looked after him at home or given him the care they did. Excellent.
08 September 2016
. Staff great. . Rooms like a hotel.
28 July 2016
I find Dalton Court has excellent staff and that my father couldn't be looked after better. Also the person on the front desk is always so cheerful.
21 July 2016
Very happy.
21 July 2016
Warm and welcome arrival . All staff much improved.