Submit a Review for Ty Penrhos Care Home
2 Beddau Way, Ty Penrhos, Caerphilly, CF83 2AX
View Full Details of Ty Penrhos Care HomeLatest Reviews for Ty Penrhos Care Home
02 January 2025
I'm happy with the care my Nan is receiving, she seems happy in the care home and likes the carers around her. Always lots of activities going on for the residents to take part in and a different variety of foods throughout the week for them to eat.
18 November 2024
Ty Penrhos stood out when I was looking for a place for my mum. She has been a resident since Sept 2023 and it proved to be the best place for her. The staff show care and kindness and understand her frustrations due to her Alzheimer's. The whole place is always clean and has a pleasant calm atmosphere. When she moved from residential to nursing the staff went out of their way to make it as easy as possible. They arrange lots of activities which the residents all seem to enjoy. I can't praise them enough.
20 August 2024
My wife has been at the care home for 18 months. We were concerned that she wouldn't settle in, as she can sometimes struggle in social situations, but she has. She seems to be happy and the staff look after her well. She enjoys being in the lounge with the other residents so she can see what's going on. She seems to be very content at the moment and we hope it continues.
08 August 2024
Always a good atmosphere at the home. Staff are always very good. Very helpful with me, always giving me updates on my mother and just explaining to me how she has been doing.
26 July 2024
Visiting Mountain View, the unit seemed calm and peaceful and all the staff were friendly and busy doing various tasks. One lady in particular, always goes out of her way to say hello and chat. Which is lovely when visiting. It makes you feel like a friend is caring for your family member. Another lady also made a concerted effort to say hello and chat. She spoke passionately about the morning's activity session and a recent course she had been on. It was lovely to hear someone speak so positively about their role. I also experienced her interacting with other residents, she showed great care and consideration even though I could see she was extremely busy. The smallest thing which really left an impression was that she made a point of sitting in a different spot so all residents could chat and see her. Mountain View has always been a lovely community. The unit felt full of love and care, and it was a pleasure to visit.
07 March 2024
My mother has been in this care home since August 2023. She has received very good care. She has been prescribed medication which has had a positive effect. I always feel welcome at the home and able to express any concerns to management. I do feel staff are under pressure and this is sometimes evident.
14 February 2024
Amazing facility, staff are exceedingly friendly and helpful. Mum has settled in here so well, nothing is too much trouble for these guys. Mum is happy, well cared for and happy. I would recommend Ty Penrhos and Daffodil Ward to anyone. The Manager and the team are amazing with mum and with ourselves.
25 September 2023
Dad is well cared for in Ty Penrhos Care Home by caring staff. The quality of food however is a concern. Dad is not receiving a balanced diet. Fruit and vegetables do not appear to be a consideration in the meal planning.
08 August 2023
Overall, satisfied and the staff are very friendly and helpful. However, food needs an urgent review e.g. a lack of fruit and vegetables and/or choice of meals. Meals are often repeated and do not look appetising e.g. mashed potatoes covered in tinned tomatoes (tea).
18 June 2023
I visit my friend on Mountain View regularly and the staff are always kind and welcoming. He is being cared for so well and looks really happy. He looked so poorly before coming into the home and I never thought he would ever look this good again. He has even started speaking to the staff, that shows he feels comfortable with them.
10 February 2023
Great home. Clean and welcoming. Nothing too much trouble from all of the staff. Great care given and attentive to detail. Alway keeping updated on activities that they have done. Staff caring and friendly.
10 February 2023
My mother-in-law has been a resident for over a year at Ty Penrhos Care Home. The staff have been flexible and helpful at all times and have made the transition as easy as it can possibly be. We are grateful that she is being looked after in the best environment possible for her.
10 February 2023
Absolutely cannot fault the care Mum is receiving. Nothing is too much trouble and the ratio to residents on Mum's unit is amazing. Management go above and beyond. Constant contact with Mum's unit. Activities, trips and fundraising are well organised.
09 February 2023
My wife has been a resident at Ty Penrhos since June of last year on Daffodil Rise. She is happy and well looked after by all the staff who are excellent. Nothing is too much trouble for them and they treat my wife as if she were a member of their family, for which I am extremely grateful.
01 September 2022
To everyone on Mountain View who looked after my Mum. On behalf of our family, I would like to thank you all from the bottom of our hearts for looking after and caring for my Mum during her time on Mountain View. The warmth of your welcome and the love and care you gave to my Mum meant more than you will ever know and for that, we are and always will be eternally grateful. Thank you Ty Penrhos, for everything.
09 August 2022
When I couldn't manage to look after my husband, who suffered from Alzheimer's/dementia/cancer, I was advised by the hospital, where he was admitted for respite, that he had deteriorated and I wouldn't be able to cope. I started looking for nursing homes, which I dreaded. I was asked to travel to Splott, which I was not prepared to do. However, I was offered a place in Ty Penrhos Care Home, which I accepted at once as a friend of the family had firsthand experience, as her father had been cared for there. Also, all my family live in Caerphilly and the surrounding area. We were both treated like their own family. I was really happy and my husband settled in very well and I could see he would be happy too.
16 June 2022
I am writing on behalf of my husband who is a fairly new resident at this care home. I have found the staff most helpful and polite. He is well cared for and always looks clean and tidy. He enjoys the food (the breakfast is his favourite). His room feels cosy and warm with a few of his own pictures and TV. After visiting him, I come away knowing he is well looked after, which gives me great peace of mind.
13 June 2022
Very impressed with the level of care my grandfather has received so far. This one-to-one carer is fantastic, and my grandfather clearly enjoys his company. Lots of activities - it's great to see photos of the residents taking part in these. Clean home, spacious rooms, excellent staff - couldn't ask for more. Having worked in ASC myself previously, I know how hard it can be to find the right care provider, so I'm very impressed with Ty Penrhos so far!
13 June 2022
Good activities and interaction with residents in the home. The home is always clean and welcoming, the staff are always polite and friendly, and nothing is too much trouble for them, and we, as a family, are always kept up to date on visits and by phone calls. My father has one-to-one care during the day; we are very happy with the care and safety this provides him with. My dad interacts and responds well with his carer; he is calmed by him when he gets agitated and loves his daily games of dominos. Dad appears happy, well cared for and well-fed.
08 June 2022
Whilst having difficulty visiting my father due to Covid restrictions, I was always able to talk to a member of staff regarding his health. I have found all the staff in Caerphilly Unit to be very caring, kind and supportive. Now I am able to visit whenever I want, I have always found my father to be clean, shaven and safe.
Latest Reviews for Ty Penrhos Care Home
02 January 2025
I'm happy with the care my Nan is receiving, she seems happy in the care home and likes the carers around her. Always lots of activities going on for the residents to take part in and a different variety of foods throughout the week for them to eat.
18 November 2024
Ty Penrhos stood out when I was looking for a place for my mum. She has been a resident since Sept 2023 and it proved to be the best place for her. The staff show care and kindness and understand her frustrations due to her Alzheimer's. The whole place is always clean and has a pleasant calm atmosphere. When she moved from residential to nursing the staff went out of their way to make it as easy as possible. They arrange lots of activities which the residents all seem to enjoy. I can't praise them enough.
20 August 2024
My wife has been at the care home for 18 months. We were concerned that she wouldn't settle in, as she can sometimes struggle in social situations, but she has. She seems to be happy and the staff look after her well. She enjoys being in the lounge with the other residents so she can see what's going on. She seems to be very content at the moment and we hope it continues.
08 August 2024
Always a good atmosphere at the home. Staff are always very good. Very helpful with me, always giving me updates on my mother and just explaining to me how she has been doing.
26 July 2024
Visiting Mountain View, the unit seemed calm and peaceful and all the staff were friendly and busy doing various tasks. One lady in particular, always goes out of her way to say hello and chat. Which is lovely when visiting. It makes you feel like a friend is caring for your family member. Another lady also made a concerted effort to say hello and chat. She spoke passionately about the morning's activity session and a recent course she had been on. It was lovely to hear someone speak so positively about their role. I also experienced her interacting with other residents, she showed great care and consideration even though I could see she was extremely busy. The smallest thing which really left an impression was that she made a point of sitting in a different spot so all residents could chat and see her. Mountain View has always been a lovely community. The unit felt full of love and care, and it was a pleasure to visit.
07 March 2024
My mother has been in this care home since August 2023. She has received very good care. She has been prescribed medication which has had a positive effect. I always feel welcome at the home and able to express any concerns to management. I do feel staff are under pressure and this is sometimes evident.
14 February 2024
Amazing facility, staff are exceedingly friendly and helpful. Mum has settled in here so well, nothing is too much trouble for these guys. Mum is happy, well cared for and happy. I would recommend Ty Penrhos and Daffodil Ward to anyone. The Manager and the team are amazing with mum and with ourselves.
25 September 2023
Dad is well cared for in Ty Penrhos Care Home by caring staff. The quality of food however is a concern. Dad is not receiving a balanced diet. Fruit and vegetables do not appear to be a consideration in the meal planning.
08 August 2023
Overall, satisfied and the staff are very friendly and helpful. However, food needs an urgent review e.g. a lack of fruit and vegetables and/or choice of meals. Meals are often repeated and do not look appetising e.g. mashed potatoes covered in tinned tomatoes (tea).
18 June 2023
I visit my friend on Mountain View regularly and the staff are always kind and welcoming. He is being cared for so well and looks really happy. He looked so poorly before coming into the home and I never thought he would ever look this good again. He has even started speaking to the staff, that shows he feels comfortable with them.
10 February 2023
Great home. Clean and welcoming. Nothing too much trouble from all of the staff. Great care given and attentive to detail. Alway keeping updated on activities that they have done. Staff caring and friendly.
10 February 2023
My mother-in-law has been a resident for over a year at Ty Penrhos Care Home. The staff have been flexible and helpful at all times and have made the transition as easy as it can possibly be. We are grateful that she is being looked after in the best environment possible for her.
10 February 2023
Absolutely cannot fault the care Mum is receiving. Nothing is too much trouble and the ratio to residents on Mum's unit is amazing. Management go above and beyond. Constant contact with Mum's unit. Activities, trips and fundraising are well organised.
09 February 2023
My wife has been a resident at Ty Penrhos since June of last year on Daffodil Rise. She is happy and well looked after by all the staff who are excellent. Nothing is too much trouble for them and they treat my wife as if she were a member of their family, for which I am extremely grateful.
01 September 2022
To everyone on Mountain View who looked after my Mum. On behalf of our family, I would like to thank you all from the bottom of our hearts for looking after and caring for my Mum during her time on Mountain View. The warmth of your welcome and the love and care you gave to my Mum meant more than you will ever know and for that, we are and always will be eternally grateful. Thank you Ty Penrhos, for everything.
09 August 2022
When I couldn't manage to look after my husband, who suffered from Alzheimer's/dementia/cancer, I was advised by the hospital, where he was admitted for respite, that he had deteriorated and I wouldn't be able to cope. I started looking for nursing homes, which I dreaded. I was asked to travel to Splott, which I was not prepared to do. However, I was offered a place in Ty Penrhos Care Home, which I accepted at once as a friend of the family had firsthand experience, as her father had been cared for there. Also, all my family live in Caerphilly and the surrounding area. We were both treated like their own family. I was really happy and my husband settled in very well and I could see he would be happy too.
16 June 2022
I am writing on behalf of my husband who is a fairly new resident at this care home. I have found the staff most helpful and polite. He is well cared for and always looks clean and tidy. He enjoys the food (the breakfast is his favourite). His room feels cosy and warm with a few of his own pictures and TV. After visiting him, I come away knowing he is well looked after, which gives me great peace of mind.
13 June 2022
Very impressed with the level of care my grandfather has received so far. This one-to-one carer is fantastic, and my grandfather clearly enjoys his company. Lots of activities - it's great to see photos of the residents taking part in these. Clean home, spacious rooms, excellent staff - couldn't ask for more. Having worked in ASC myself previously, I know how hard it can be to find the right care provider, so I'm very impressed with Ty Penrhos so far!
13 June 2022
Good activities and interaction with residents in the home. The home is always clean and welcoming, the staff are always polite and friendly, and nothing is too much trouble for them, and we, as a family, are always kept up to date on visits and by phone calls. My father has one-to-one care during the day; we are very happy with the care and safety this provides him with. My dad interacts and responds well with his carer; he is calmed by him when he gets agitated and loves his daily games of dominos. Dad appears happy, well cared for and well-fed.
08 June 2022
Whilst having difficulty visiting my father due to Covid restrictions, I was always able to talk to a member of staff regarding his health. I have found all the staff in Caerphilly Unit to be very caring, kind and supportive. Now I am able to visit whenever I want, I have always found my father to be clean, shaven and safe.