Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Fairford Court

stars
stars 09 October 2019
For us, the crucial positives are that our son is very happy in Fairford Court and the staff are very kind, caring and supportive. On request, they communicate well with us but we would appreciate more regular and detailed feedback. Our son's progress towards greater independence seems slower than we had hoped and it seems to us that the excellent staff may require more support/training/experience to be able to guide him more effectively towards work/employment.
Review from J K (Father of Resident/Service User)
stars
stars 27 September 2019
The care home is extremely helpful to my son. The staff have helped him to come out of his shell. When we went to Fairford Court he was quiet and withdrawn, now he is more open and he mingles with other residents. He even goes out with some of the residents. I am very happy with his progress.
Review from Kande K (Mother of Resident/Service User)
stars
stars 24 September 2019
My son has lived here for 2 and a half years. This is the best placement by far that he has lived in for well over 20 years (in various establishments). Each member of staff is excellent - kind, polite, courteous, understanding etc. The best staff ever - both for my son and this family. I wish there could be more activities and choice. Also more advice etc in healthy eating. I would also like residents to be given education re cancer checking. The relationship my son has with all the staff is fantastic.
Review from S P (Mother of Resident/Service User)
stars
stars 28 August 2019
I am happy living at Fairford Court, staff are supportive in meeting my day to day needs and to develop new skills to move into supported living in the future. I have made new friends at the home and I am currently being supported with the jobcentre on how to get back into paid employment. I would recommend this home.
Review from C M (Resident / Service User)