Submit a Review for Rosewood House
7 Kyle Road, Bensham, Gateshead, NE8 2YE
View Full Details of Rosewood HouseLatest Reviews for Rosewood House
16 April 2025
Dad was in Rosewood from January 2025 to 27 March 2025 where he sadly passed away. During his stay he was treated with compassion and respect from all the staff. The care he received was second to none. I cannot fault the staff at all for anything, they have been amazing to my dad and my family. Even when his health deteriorated they were looking after all of us making sure we were alright and anything we needed they sorted for us. So glad we chose this home for dad, we couldn't have wanted for anything more. Even friends that visited were amazed by the staff and said that they can tell that they really love their jobs and really do care. From my family to all the staff -from the management to the domestic staff we can't thank you enough for how you were there for all of us and gave dad so much respect to make his last days to be served in peace. X
07 April 2025
My Gran lived here for years once she was no longer able to live independently. While her memory often failed her, we saw her treated with kindness. When she turned 101, the team helped her to feel special and when she sadly died, the family felt supported. I'd like to specially mention one member of staff, who worked incredibly hard to ensure residents were happy.
04 April 2025
My Mam has been there for 9 months and we're very happy with the staff and level of care provided. It feels more like a hotel and less of a care home. Always spotless, we feel very fortunate to have found it. Thank you x
04 April 2025
Where do I start the home is amazing and care is second to none my Mam was in rosewood till she passed away in January the love she and my family received was amazing I could go on and name the lovely staff but every one of them are beautiful. I can never thank them enough for their care. X
04 April 2025
Would Highly recommend rosewood staff are very friendly and go above and beyond they also have a variety of activities for the residents to take part in, bedrooms are spacious with bathroom and shower in
04 April 2025
Father receives very good care. He is very happy. He is in a safe, clean, modern environment. Carers afford considerate and respectful service. Facilities are excellent. Activities personnel provide a first class service to residents, above and beyond what was expected. Family are happy with services and care provided.
10 July 2023
Could not be happier with the staff and the care my mother receives. Such a happy, friendly environment and the staff really do care and interact with the residents. There are plenty of activities to keep them occupied and my mother is always kept clean and tidy.
06 April 2022
I feel very confident leaving my mother in the care of Rosewood knowing she's well cared for and happy.
08 September 2021
Happy with the care provided. Staff are lovely.
13 July 2021
Lovely care home with excellent staff who take good care of my mother.
13 July 2021
Staff are always very helpful and pleasant. They look after my mother-in-law very well and seem genuinely kind in taking care of her needs. Her room is always kept tidy as she is not capable of looking after it herself. She loves the food there and always seems to have cups of tea made for her. Our whole family feel comforted that she seems to be taken care of really well.
04 June 2021
Because of Covid-19 restrictions, we were unable to visit Rosewood House until the end of life of our mother. However, the staff were excellent in supporting us to make video calls and relaying messages when deafness became a problem so that we could stay in constant touch. We cannot speak too highly of every member of staff whether administration, care or management, even the gardener was pleased to meet us. The overall impression in the home was of warmth, comfort and support for all whilst professional standards overarched everything.
13 May 2021
Friendly staff who are doing a good job during the current circumstances.
30 April 2021
It is such a bright, clean and nice environment. 100% of staff are helpful, pleasant and caring and nothing is too much trouble for them. Every part of the home is amazing and a pleasure to visit.
30 April 2021
Hard to review the service when lockdown has prevented visits. There is, however, an appearance of care which is reassuring.
22 April 2021
Ma has settled in very well to Rosewood House. Staff very attentive and caring. She is very well looked after.
20 April 2021
Fantastic care and good relationship with staff and carers.
20 April 2021
I have been very satisfied with the whole process. The staff are extremely caring and understanding of this process, and I have always felt confident and always made aware of the stages prior to my visit. A very good team effort.
20 April 2021
Extremely happy with the dedication of staff and services.
20 April 2021
Caring friendly staff. Clean surroundings. Always made to feel welcome. Residents treated with respect and dignity.
Latest Reviews for Rosewood House
16 April 2025
Dad was in Rosewood from January 2025 to 27 March 2025 where he sadly passed away. During his stay he was treated with compassion and respect from all the staff. The care he received was second to none. I cannot fault the staff at all for anything, they have been amazing to my dad and my family. Even when his health deteriorated they were looking after all of us making sure we were alright and anything we needed they sorted for us. So glad we chose this home for dad, we couldn't have wanted for anything more. Even friends that visited were amazed by the staff and said that they can tell that they really love their jobs and really do care. From my family to all the staff -from the management to the domestic staff we can't thank you enough for how you were there for all of us and gave dad so much respect to make his last days to be served in peace. X
07 April 2025
My Gran lived here for years once she was no longer able to live independently. While her memory often failed her, we saw her treated with kindness. When she turned 101, the team helped her to feel special and when she sadly died, the family felt supported. I'd like to specially mention one member of staff, who worked incredibly hard to ensure residents were happy.
04 April 2025
My Mam has been there for 9 months and we're very happy with the staff and level of care provided. It feels more like a hotel and less of a care home. Always spotless, we feel very fortunate to have found it. Thank you x
04 April 2025
Where do I start the home is amazing and care is second to none my Mam was in rosewood till she passed away in January the love she and my family received was amazing I could go on and name the lovely staff but every one of them are beautiful. I can never thank them enough for their care. X
04 April 2025
Would Highly recommend rosewood staff are very friendly and go above and beyond they also have a variety of activities for the residents to take part in, bedrooms are spacious with bathroom and shower in
04 April 2025
Father receives very good care. He is very happy. He is in a safe, clean, modern environment. Carers afford considerate and respectful service. Facilities are excellent. Activities personnel provide a first class service to residents, above and beyond what was expected. Family are happy with services and care provided.
10 July 2023
Could not be happier with the staff and the care my mother receives. Such a happy, friendly environment and the staff really do care and interact with the residents. There are plenty of activities to keep them occupied and my mother is always kept clean and tidy.
06 April 2022
I feel very confident leaving my mother in the care of Rosewood knowing she's well cared for and happy.
08 September 2021
Happy with the care provided. Staff are lovely.
13 July 2021
Lovely care home with excellent staff who take good care of my mother.
13 July 2021
Staff are always very helpful and pleasant. They look after my mother-in-law very well and seem genuinely kind in taking care of her needs. Her room is always kept tidy as she is not capable of looking after it herself. She loves the food there and always seems to have cups of tea made for her. Our whole family feel comforted that she seems to be taken care of really well.
04 June 2021
Because of Covid-19 restrictions, we were unable to visit Rosewood House until the end of life of our mother. However, the staff were excellent in supporting us to make video calls and relaying messages when deafness became a problem so that we could stay in constant touch. We cannot speak too highly of every member of staff whether administration, care or management, even the gardener was pleased to meet us. The overall impression in the home was of warmth, comfort and support for all whilst professional standards overarched everything.
13 May 2021
Friendly staff who are doing a good job during the current circumstances.
30 April 2021
It is such a bright, clean and nice environment. 100% of staff are helpful, pleasant and caring and nothing is too much trouble for them. Every part of the home is amazing and a pleasure to visit.
30 April 2021
Hard to review the service when lockdown has prevented visits. There is, however, an appearance of care which is reassuring.
22 April 2021
Ma has settled in very well to Rosewood House. Staff very attentive and caring. She is very well looked after.
20 April 2021
Fantastic care and good relationship with staff and carers.
20 April 2021
I have been very satisfied with the whole process. The staff are extremely caring and understanding of this process, and I have always felt confident and always made aware of the stages prior to my visit. A very good team effort.
20 April 2021
Extremely happy with the dedication of staff and services.
20 April 2021
Caring friendly staff. Clean surroundings. Always made to feel welcome. Residents treated with respect and dignity.