Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
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Rooms stars
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Latest Reviews for Yew Tree

stars
stars 28 August 2019
I cannot say in words the way I feel regarding the care the staff at Yew Tree give my son. No matter what they are there for him, they are his second family. They help him have as normal life as possible, always putting his needs first, treating them with dignity as they do with all the residents. They keep me updated and informed at all levels and are easy to talk to. We visited many care homes prior to my son moving to Yew Tree and was appalled by what we saw at some of the other care homes, which were more like prisons than a home. When we visited Yew Tree it was warm and inviting, more like a home, somewhere where he would be happy. There is no other place that compares to Yew Tree and its staff, my son is treated with kindness and respect as an individual and is now part of a large extended family. I cannot thank them enough for giving my son opportunities to do things he hasn't been able to do before; moving to Yew Tree was the best thing that could have happened to him.
Review from Cher T (Mother of Resident/Service User)