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11 Millbank Lane, Lisnamallard, Omagh, BT79 7YD
View Full Details of Three Rivers Care CentreLatest Reviews for Three Rivers Care Centre
06 September 2021
My mammy had spent her last years of dementia in Three Rivers Care Centre and I can honestly say that she was greatly cared for by all the staff that were involved in taking care of her. All her needs were seen to in a very dignified manner, right up to the day she passed away at the end of April 2021. The manner the staff carried out Mammy's last days was 100%. Throughout the covid pandemic, a member of the staff carried out video calls so that we could see and speak to Mammy, which we are more than grateful for. The staff went over and beyond their duties at such a very stressful and challenging time, owing to covid. Thank you, thank you for all your loving care towards Mammy.
10 March 2021
We had the unfortunate experience of entering my mum into this 'care' home Three Rivers. From the day she entered in July 2020 to the day she passed away Feb 2021 we found the following: Unfriendly staff with a level of care which we found totally unacceptable and well below the minimum standard required. Little to no communication between staff and us, the family. The staff seemed uninterested and super-defensive when you asked questions. I made a complaint about my mum's neglect and it was never answered. I was provided with false and misleading information in relation to care. Basically, my mother was dehumanised. A hundred other things to say but this will suffice. A regretful episode for us.
Latest Reviews for Three Rivers Care Centre
06 September 2021
My mammy had spent her last years of dementia in Three Rivers Care Centre and I can honestly say that she was greatly cared for by all the staff that were involved in taking care of her. All her needs were seen to in a very dignified manner, right up to the day she passed away at the end of April 2021. The manner the staff carried out Mammy's last days was 100%. Throughout the covid pandemic, a member of the staff carried out video calls so that we could see and speak to Mammy, which we are more than grateful for. The staff went over and beyond their duties at such a very stressful and challenging time, owing to covid. Thank you, thank you for all your loving care towards Mammy.
10 March 2021
We had the unfortunate experience of entering my mum into this 'care' home Three Rivers. From the day she entered in July 2020 to the day she passed away Feb 2021 we found the following: Unfriendly staff with a level of care which we found totally unacceptable and well below the minimum standard required. Little to no communication between staff and us, the family. The staff seemed uninterested and super-defensive when you asked questions. I made a complaint about my mum's neglect and it was never answered. I was provided with false and misleading information in relation to care. Basically, my mother was dehumanised. A hundred other things to say but this will suffice. A regretful episode for us.