Well cared for/plenty to do/medical support, superb at keeping fit in the fitness studio and walking group. Mentally kept alert through quizzes and boardgames.
My husband moved into Belong Crewe just over 3 weeks ago. After being diagnosed with dementia 7 yrs ago we have struggled at home, especially in the last 2 yrs. It was a very difficult decision to make and we looked at a lot of care homes. I am so relieved that we chose Belong Crewe and they were able to take him. It is a fantastic place and the carers are all amazing. The household concept makes a big difference in it feeling more like a home environment. The ethos of belong and how they understand dementia is fantastic and exactly what we were looking for. It is a very welcoming place and I also feel very comfortable when visiting him. I would 100% recommend Belong.
My husband has just moved into Belong Crewe. The staff are really friendly, lovely place with things going on all the time. Very clean. Very supportive. So far so good.
The staff are amazing - very caring, nothing is too much trouble. They are extremely patient, even when short staffed at times, and have some challenging residents. My aunt has dietary needs and they persevere even when she refuses drinks and food. The home provides activities most days and sends out a monthly calendar of upcoming events. These include multigenerational sessions which my aunt greatly enjoyed having been a primary teacher. This was one of the reasons for choosing this home and its CQC rating. As a family we are very pleased with the care she receives at Belong.
My mum has now been at Belong, Brookhouse Drive, Crewe for 12 months and I am extremely pleased that we chose this care home. The permanent staff have provided quality personal care and made sure mum is supported both physically and emotionally. This week on getting back from an A&E visit at 4.30am a member of staff was waiting with a wheelchair and two of them helped her get settled and into bed with good humour and care. The food is also very good. I also appreciate the detailed notes uploaded throughout the day to the relative gateway website which keeps me well updated. All much appreciated.
My husband has been in Belong for two years and three months. Over that time he has been cared for exceptionally well. I have never had to worry about anything. There are a wonderful range of activities to engage in and relatives are welcome as part of the Belong family. Family can also find information of their loved one's day to day activities and wellbeing every day. As time passes and the resident's needs increase, so does the monitoring and care both day and night. I'm so glad I chose Belong Village. I would recommend it unreservedly to anyone who needs somewhere safe and welcoming for a family member.
My dad moved into Belong from another home, his mental being was very low at this time, since being at Belong he has put a little bit of weight on, he was very thin,, he watches tv in the communal lounge & occasionally takes himself to another house & sits with other people, the staff take good care of him & have a bit of a banter with him, which he likes, the home is very clean & very welcoming, relatives can visit anytime; you don't have to make an appointment.Dad does not take part in a lot of the activities, he's a bit on the quiet side & wont mingle, hopefully he will do in the future, as the staff are always putting on a full timetable of activities, I have my lunch with him 2/3 times a week in The Bistro, family occasionally join us, the food is lovely with plenty of choice, overall very happy with Belong, management & staff.
My wife has been in the hospital for an operation, for medical reasons I have stayed for 2 weeks. I could not have been looked after better in the Ritz hotel. It has been a pleasure to talk to your staff, and have interesting conversations with the residents. Some have known me for many years as a councillor and my work in Crewe Railway works. Many thanks.
We have always been very happy with Mum being with you at Belong. The staff are excellent, friendly and always keep us informed of any issues with Mum. Mum isn't the easiest resident but the team at Britannia in Crewe manages Mum caringly and very professionally. They are translated through all family members who visit. Thank you from all of us.
My dad was discharged from hospital to Coronation House as a new resident in late November 2024. From the minute he arrived, I felt at ease with the care he receives. For the second time in a care home, Dad has settled in so well because the whole team have taken the time to learn about him, get to know him and tailor his care plan to match his needs, not try to make him fit into the "model". As a professional inspector of care homes in Australia, I cannot praise the Belong Crewe team highly enough.
The carers are all fantastic with all the residents. They are always thinking of how they can make the residents' lives more comfortable and enjoyable. I'm delighted my mum is at Belong Crewe. Outstanding facility, outstanding people!
My husband's uncle attended Belong experience days and then for a period of respite which culminated in him becoming a permanent resident. My husband and I have been totally happy with his time in their care at all times. We have total confidence in the care team in his house. They are caring and supportive always, welcoming and kind to everyone. He has totally settled in their care. We could not wish for a better life for him at this difficult time in his life.
My dad has been very happy and well cared for in Belong Crewe. The staff are always welcoming and extremely loving towards Dad. I'm very impressed by the range of activities provided for the residents. Dad is always encouraged to participate but doesn't always want to join in. The bistro is an amazing place and Dad and I enjoy going there to chat over a cup of coffee and eat one of their delicious meals. The bistro is a hive of activity and a great place to socialise with others. The accommodation is clean and well cared for. I feel very happy in the knowledge that Dad is being well cared for.
I wanted to extend my deepest thanks for the incredible 105th birthday celebration your team organised for my aunt. The care, attention and thoughtfulness from everybody made it such a special day. We are grateful for the love and support you provided, not just on milestones like this but every day.
I can't thank the Belong team enough for taking such amazing care of my nan during her final weeks. She connected with so many of the staff members in the short time she was there and taught them all so much too, as she has with her family over the years. It has taken a huge amount of stress off our shoulders, her being taken care of, and given her family the opportunity to make the most of the time we had left with her. Truly appreciate the amazing staff they have.
When we first visited Belong, we were convinced this was the right place for Mum. The staff were friendly and engaging. The facilities appeared top-notch. There were smiles everywhere. We liked the way the households were home to those with and without dementia. Although Mum has deteriorated, we feel the staff have got to know her very quickly. They don't so much care for people, they love them and behave towards them as though they are family. We are so grateful for Mum getting a place at Belong. We know she is safe and yes, understood by staff. We would thoroughly recommend Belong to anyone needing care who is seeking a home-from-home.
Huge thanks to all the staff at Belong Crewe for your kindness and support to me, my sister, my brother and all the family at the end of my mums life for the last six weeks. Her end of life care was just outstanding. Special thank you the Duke Household and the management team for their considerable professionalism throughout.
So grateful to the amazing staff in Duke House. You just all amaze me at the outstanding support you give to the residents. Special shout out to one member of staff in particular who went on an adventure to the pub with mum even on her day off while I was on holiday! Honestly so so grateful in your above and beyond treatment. Thank you.
I didn't know what to expect as I never thought I'd see myself in a place like this but it's 100% better than what I imagined, it's smashing. Due to the decline in my health, I didn't know what to do. The girls take good care of me, there is nothing that they wouldn't do for me. I have settled in well and after a recent trip to the hospital, I now call it home.
My wife has been in Belong Crewe for almost 12 months and the care and indeed love she receives from the care teamin Duke, and indeed across the entire home, is just incredible. Passing my wife into someone else's care was a very difficult and emotional thing to do and was upsetting for me at the time. This 'guilt' has been all but removed by seeing how much she is cared for in the Duke household. The online portal is a wonderful tool - even though I probably overuse it - as it offers me yet further assurances over my wife's care. I have no hesitation in giving this care home top marks for providing an excellent and caring environment for its residents.
Well cared for/plenty to do/medical support, superb at keeping fit in the fitness studio and walking group. Mentally kept alert through quizzes and boardgames.
My husband moved into Belong Crewe just over 3 weeks ago. After being diagnosed with dementia 7 yrs ago we have struggled at home, especially in the last 2 yrs. It was a very difficult decision to make and we looked at a lot of care homes. I am so relieved that we chose Belong Crewe and they were able to take him. It is a fantastic place and the carers are all amazing. The household concept makes a big difference in it feeling more like a home environment. The ethos of belong and how they understand dementia is fantastic and exactly what we were looking for. It is a very welcoming place and I also feel very comfortable when visiting him. I would 100% recommend Belong.
My husband has just moved into Belong Crewe. The staff are really friendly, lovely place with things going on all the time. Very clean. Very supportive. So far so good.
The staff are amazing - very caring, nothing is too much trouble. They are extremely patient, even when short staffed at times, and have some challenging residents. My aunt has dietary needs and they persevere even when she refuses drinks and food. The home provides activities most days and sends out a monthly calendar of upcoming events. These include multigenerational sessions which my aunt greatly enjoyed having been a primary teacher. This was one of the reasons for choosing this home and its CQC rating. As a family we are very pleased with the care she receives at Belong.
My mum has now been at Belong, Brookhouse Drive, Crewe for 12 months and I am extremely pleased that we chose this care home. The permanent staff have provided quality personal care and made sure mum is supported both physically and emotionally. This week on getting back from an A&E visit at 4.30am a member of staff was waiting with a wheelchair and two of them helped her get settled and into bed with good humour and care. The food is also very good. I also appreciate the detailed notes uploaded throughout the day to the relative gateway website which keeps me well updated. All much appreciated.
My husband has been in Belong for two years and three months. Over that time he has been cared for exceptionally well. I have never had to worry about anything. There are a wonderful range of activities to engage in and relatives are welcome as part of the Belong family. Family can also find information of their loved one's day to day activities and wellbeing every day. As time passes and the resident's needs increase, so does the monitoring and care both day and night. I'm so glad I chose Belong Village. I would recommend it unreservedly to anyone who needs somewhere safe and welcoming for a family member.
My dad moved into Belong from another home, his mental being was very low at this time, since being at Belong he has put a little bit of weight on, he was very thin,, he watches tv in the communal lounge & occasionally takes himself to another house & sits with other people, the staff take good care of him & have a bit of a banter with him, which he likes, the home is very clean & very welcoming, relatives can visit anytime; you don't have to make an appointment.Dad does not take part in a lot of the activities, he's a bit on the quiet side & wont mingle, hopefully he will do in the future, as the staff are always putting on a full timetable of activities, I have my lunch with him 2/3 times a week in The Bistro, family occasionally join us, the food is lovely with plenty of choice, overall very happy with Belong, management & staff.
My wife has been in the hospital for an operation, for medical reasons I have stayed for 2 weeks. I could not have been looked after better in the Ritz hotel. It has been a pleasure to talk to your staff, and have interesting conversations with the residents. Some have known me for many years as a councillor and my work in Crewe Railway works. Many thanks.
We have always been very happy with Mum being with you at Belong. The staff are excellent, friendly and always keep us informed of any issues with Mum. Mum isn't the easiest resident but the team at Britannia in Crewe manages Mum caringly and very professionally. They are translated through all family members who visit. Thank you from all of us.
My dad was discharged from hospital to Coronation House as a new resident in late November 2024. From the minute he arrived, I felt at ease with the care he receives. For the second time in a care home, Dad has settled in so well because the whole team have taken the time to learn about him, get to know him and tailor his care plan to match his needs, not try to make him fit into the "model". As a professional inspector of care homes in Australia, I cannot praise the Belong Crewe team highly enough.
The carers are all fantastic with all the residents. They are always thinking of how they can make the residents' lives more comfortable and enjoyable. I'm delighted my mum is at Belong Crewe. Outstanding facility, outstanding people!
My husband's uncle attended Belong experience days and then for a period of respite which culminated in him becoming a permanent resident. My husband and I have been totally happy with his time in their care at all times. We have total confidence in the care team in his house. They are caring and supportive always, welcoming and kind to everyone. He has totally settled in their care. We could not wish for a better life for him at this difficult time in his life.
My dad has been very happy and well cared for in Belong Crewe. The staff are always welcoming and extremely loving towards Dad. I'm very impressed by the range of activities provided for the residents. Dad is always encouraged to participate but doesn't always want to join in. The bistro is an amazing place and Dad and I enjoy going there to chat over a cup of coffee and eat one of their delicious meals. The bistro is a hive of activity and a great place to socialise with others. The accommodation is clean and well cared for. I feel very happy in the knowledge that Dad is being well cared for.
I wanted to extend my deepest thanks for the incredible 105th birthday celebration your team organised for my aunt. The care, attention and thoughtfulness from everybody made it such a special day. We are grateful for the love and support you provided, not just on milestones like this but every day.
I can't thank the Belong team enough for taking such amazing care of my nan during her final weeks. She connected with so many of the staff members in the short time she was there and taught them all so much too, as she has with her family over the years. It has taken a huge amount of stress off our shoulders, her being taken care of, and given her family the opportunity to make the most of the time we had left with her. Truly appreciate the amazing staff they have.
When we first visited Belong, we were convinced this was the right place for Mum. The staff were friendly and engaging. The facilities appeared top-notch. There were smiles everywhere. We liked the way the households were home to those with and without dementia. Although Mum has deteriorated, we feel the staff have got to know her very quickly. They don't so much care for people, they love them and behave towards them as though they are family. We are so grateful for Mum getting a place at Belong. We know she is safe and yes, understood by staff. We would thoroughly recommend Belong to anyone needing care who is seeking a home-from-home.
Huge thanks to all the staff at Belong Crewe for your kindness and support to me, my sister, my brother and all the family at the end of my mums life for the last six weeks. Her end of life care was just outstanding. Special thank you the Duke Household and the management team for their considerable professionalism throughout.
So grateful to the amazing staff in Duke House. You just all amaze me at the outstanding support you give to the residents. Special shout out to one member of staff in particular who went on an adventure to the pub with mum even on her day off while I was on holiday! Honestly so so grateful in your above and beyond treatment. Thank you.
I didn't know what to expect as I never thought I'd see myself in a place like this but it's 100% better than what I imagined, it's smashing. Due to the decline in my health, I didn't know what to do. The girls take good care of me, there is nothing that they wouldn't do for me. I have settled in well and after a recent trip to the hospital, I now call it home.
My wife has been in Belong Crewe for almost 12 months and the care and indeed love she receives from the care teamin Duke, and indeed across the entire home, is just incredible. Passing my wife into someone else's care was a very difficult and emotional thing to do and was upsetting for me at the time. This 'guilt' has been all but removed by seeing how much she is cared for in the Duke household. The online portal is a wonderful tool - even though I probably overuse it - as it offers me yet further assurances over my wife's care. I have no hesitation in giving this care home top marks for providing an excellent and caring environment for its residents.