Submit a Review for Riverdale Court
17 Dovedale Close, Welling, DA16 3BU
View Full Details of Riverdale CourtLatest Reviews for Riverdale Court
28 January 2025
My Father moved into Riverdale Court (Cherry) in September 2024, initially for respite but has since become a permanent resident. In December 2024 my Mother joined him and they both require dementia care. From the outset, the care they have received has been outstanding. The home is super friendly warm and welcoming and spotlessly clean. Staff work exceptionally hard going above and beyond to care for the residents in a kind, compassionate, and considerate way, striving to treat them with dignity. Ideally, we would witness a few more organised activities for those able but slowly this is improving. As a family, we have no concerns and really cannot fault it.
03 January 2025
My mum is happy and well taken care of. All her needs are met as much as possible. The staff are very helpful and friendly. All our requests are seen to promptly.
24 December 2024
My relative has resided in Riverdale for nearly a year. All of the home staff and management have been amazing and so supportive of us. They have helped give my relative her life back, she is so happy again. All the care and support we have received has given me my life back. Thank you, Riverdale you've all been amazing.
20 December 2024
Riverdale does a wonderful job looking after my Dad. The staff are brilliant. A big thank you to Riverdale.
13 December 2024
Following a meeting with the manager in Nov regarding an earlier review points made have been satisfactorily addressed. For care, this home has met the needs of my mother-in-law completely and made us feel a welcome part of the community.
09 December 2024
My Mum has been at Riverdale Court for 1 year. She has settled in as well as any dementia patient can. Her condition can be challenging, but the carers are great at dealing with her during these difficult times. They are kind, caring, and very empathetic with the residents. Thank you to all the staff for looking after my Mum.
02 November 2024
Excellent care is given to my Mum. The home is very clean, staff are amazing. There is nowhere else that I would want my Mum to be.
16 September 2024
The staff and carers are very professional and helpful, also, the care home is always very clean and of a good standard.
16 September 2024
Excellent. The staff is very good, supported by a good management team. Facilities are good quality and well maintained. The social enrichment including all the activities put on for the residents is excellent. I have seen my mum really enjoy these activities.
02 September 2024
Mum has been a resident of Riverdale Court for the last 6.5 years. During this time Mum has been happy and well cared for. I cannot fault anything. On arrival, the reception staff are welcoming and helpful. The home smells fresh and is clean and tidy. The care staff know Mum well and go above and beyond to care for and support her independence. There is a happy atmosphere and great communication.
27 August 2024
The care given to my mum is constantly at a high standard, giving her respect and dignity. She is always clean and tidy, wearing her own clothes. The hairdresser does my mum's hair.
21 August 2024
The care my husband receives is excellent. The staff are very caring, thoughtful, helpful and kind. I am confident of the care and support my husband receives at Riverdale Court is good at all times. I always feel welcome whenever I visit, staff keep me informed of any health issues that arise. Thank you.
20 August 2024
I accompanied my mother (a recent resident) to the annual BBQ and it was extremely well organised, and executed. There were staff on hand to engage other residents in the entertainment where no friends/family were present. It was really nice to see this display of inclusiveness despite their personal circumstances. It was evident that a lot of planning had gone into the event from the catering, entertainment, and seating arrangements - including preparing for any rain! - raffles etc. Thoroughly enjoyable day, thank you!
20 August 2024
Happy to leave review. Mum has been here for 5 years now. We have seen the care industry suffer through COVID and despite this, Riverdale have provided amazing care at difficult times. There has been a new manager in the last year and he seems very proactive and family meetings are booked well in advance and a recent introduction of a "parents evening" style meeting gives us a chance to talk to the various departments. Really great care home and Mum loves it there.
05 August 2024
We, as a family, are very happy with the care our mum gets. She is very happy and tells us she feels very safe. She told us she would not be able to live in her own home without her late husband. The staff are very helpful and friendly.
01 August 2024
The time that my mother has spent here over nearly three years has made me and my family feel safe for her. The dedication of all the team members makes Riverdale a very comforting environment. I feel that although for us it was a difficult decision originally, it was the best and I can only thank each and every person with all my heart for how they treat our mum. Thank you all.
26 February 2024
My cousin came to Riverdale just as covid started so we didn't have an induction to the home, we went by recommendation. We can only comment on food by asking my cousin, she appears happy but I would have liked to see a menu.
11 December 2023
Always a good experience. Staff are wonderful. Looking after Dad with the utmost care. Would not know what he would do without Riverdale Court Care Home in Welling. Thank you very much.
11 December 2023
The whole place is excellent, cannot fault it in any way. My mum loves it there.
06 December 2023
Mum has been at Riverdale since June. The care Mum has received has been outstanding. All the staff are friendly and welcoming. The home is very clean, and the rooms are big and bright. There is a homely feel about the home, full of warmth. The staff have provided great support to Mum and us as a family. Mum is treated with dignity, empathy and respect. Our worries and concerns are addressed quickly, and we, as a family, feel reassured. Mum always looked well and happy. Thank you.
Latest Reviews for Riverdale Court
28 January 2025
My Father moved into Riverdale Court (Cherry) in September 2024, initially for respite but has since become a permanent resident. In December 2024 my Mother joined him and they both require dementia care. From the outset, the care they have received has been outstanding. The home is super friendly warm and welcoming and spotlessly clean. Staff work exceptionally hard going above and beyond to care for the residents in a kind, compassionate, and considerate way, striving to treat them with dignity. Ideally, we would witness a few more organised activities for those able but slowly this is improving. As a family, we have no concerns and really cannot fault it.
03 January 2025
My mum is happy and well taken care of. All her needs are met as much as possible. The staff are very helpful and friendly. All our requests are seen to promptly.
24 December 2024
My relative has resided in Riverdale for nearly a year. All of the home staff and management have been amazing and so supportive of us. They have helped give my relative her life back, she is so happy again. All the care and support we have received has given me my life back. Thank you, Riverdale you've all been amazing.
20 December 2024
Riverdale does a wonderful job looking after my Dad. The staff are brilliant. A big thank you to Riverdale.
13 December 2024
Following a meeting with the manager in Nov regarding an earlier review points made have been satisfactorily addressed. For care, this home has met the needs of my mother-in-law completely and made us feel a welcome part of the community.
09 December 2024
My Mum has been at Riverdale Court for 1 year. She has settled in as well as any dementia patient can. Her condition can be challenging, but the carers are great at dealing with her during these difficult times. They are kind, caring, and very empathetic with the residents. Thank you to all the staff for looking after my Mum.
02 November 2024
Excellent care is given to my Mum. The home is very clean, staff are amazing. There is nowhere else that I would want my Mum to be.
16 September 2024
The staff and carers are very professional and helpful, also, the care home is always very clean and of a good standard.
16 September 2024
Excellent. The staff is very good, supported by a good management team. Facilities are good quality and well maintained. The social enrichment including all the activities put on for the residents is excellent. I have seen my mum really enjoy these activities.
02 September 2024
Mum has been a resident of Riverdale Court for the last 6.5 years. During this time Mum has been happy and well cared for. I cannot fault anything. On arrival, the reception staff are welcoming and helpful. The home smells fresh and is clean and tidy. The care staff know Mum well and go above and beyond to care for and support her independence. There is a happy atmosphere and great communication.
27 August 2024
The care given to my mum is constantly at a high standard, giving her respect and dignity. She is always clean and tidy, wearing her own clothes. The hairdresser does my mum's hair.
21 August 2024
The care my husband receives is excellent. The staff are very caring, thoughtful, helpful and kind. I am confident of the care and support my husband receives at Riverdale Court is good at all times. I always feel welcome whenever I visit, staff keep me informed of any health issues that arise. Thank you.
20 August 2024
I accompanied my mother (a recent resident) to the annual BBQ and it was extremely well organised, and executed. There were staff on hand to engage other residents in the entertainment where no friends/family were present. It was really nice to see this display of inclusiveness despite their personal circumstances. It was evident that a lot of planning had gone into the event from the catering, entertainment, and seating arrangements - including preparing for any rain! - raffles etc. Thoroughly enjoyable day, thank you!
20 August 2024
Happy to leave review. Mum has been here for 5 years now. We have seen the care industry suffer through COVID and despite this, Riverdale have provided amazing care at difficult times. There has been a new manager in the last year and he seems very proactive and family meetings are booked well in advance and a recent introduction of a "parents evening" style meeting gives us a chance to talk to the various departments. Really great care home and Mum loves it there.
05 August 2024
We, as a family, are very happy with the care our mum gets. She is very happy and tells us she feels very safe. She told us she would not be able to live in her own home without her late husband. The staff are very helpful and friendly.
01 August 2024
The time that my mother has spent here over nearly three years has made me and my family feel safe for her. The dedication of all the team members makes Riverdale a very comforting environment. I feel that although for us it was a difficult decision originally, it was the best and I can only thank each and every person with all my heart for how they treat our mum. Thank you all.
26 February 2024
My cousin came to Riverdale just as covid started so we didn't have an induction to the home, we went by recommendation. We can only comment on food by asking my cousin, she appears happy but I would have liked to see a menu.
11 December 2023
Always a good experience. Staff are wonderful. Looking after Dad with the utmost care. Would not know what he would do without Riverdale Court Care Home in Welling. Thank you very much.
11 December 2023
The whole place is excellent, cannot fault it in any way. My mum loves it there.
06 December 2023
Mum has been at Riverdale since June. The care Mum has received has been outstanding. All the staff are friendly and welcoming. The home is very clean, and the rooms are big and bright. There is a homely feel about the home, full of warmth. The staff have provided great support to Mum and us as a family. Mum is treated with dignity, empathy and respect. Our worries and concerns are addressed quickly, and we, as a family, feel reassured. Mum always looked well and happy. Thank you.