Submit a Review for Harry Sotnick House
Cranleigh Avenue, Buckland, Portsmouth, PO1 5LU
View Full Details of Harry Sotnick HouseLatest Reviews for Harry Sotnick House
18 April 2024
I would just like to say a big thank you to all the staff at Harry's for looking after my Mum so well. Watching someone you love so much suffering from dementia is the most dreadful thing to have to watch and can have quite a detrimental effect on your own health. Knowing that Mum is treated with such care and respect has an enormous benefit not only to Mum but also to myself and my husband. All the staff are extremely caring and we are so grateful to you all.
15 February 2024
My mother has been here for 3 years now and I could not fault anything about the home. The staff including nursing, care, activity and wellbeing, cleaners, chefs, kitchen staff, reception, maintenance and management are all amazing, and work so hard to look after all the residents. I would highly recommend this home. I could not ask for anything better.
20 April 2023
After caring for my Husband with complex physical nursing needs for more than twenty years it was a very emotional decision to accept that nursing home care was needed after a long stay in hospital. The friendly welcoming staff at Harry Sotnick Nursing Home have supported us both. We are very happy that my Husband receives first-class nursing and personal care in a well-maintained nursing home. Thank you to all Harry Sotnick Nursing Home Staff.
24 April 2022
My mother spent the last couple of weeks of her life in a lovely sunny room, with a homely feel and a large window. From her bed, she could see outside and as soon as she arrived from another unit, she relaxed. The staff were welcoming, and interested in her life and how to make her comfortable. I was welcomed warmly by all staff when I visited and was very pleased with how her medical needs were met. I had visited several homes before and made the decision to accept this place as the staff answered all my numerous queries really well. Thank you so much for giving my mother both caring and comfortable last days.
09 January 2018
The staff are very friendly and caring to my mother. It's not easy for them at times but they are very capable. The food is always of a good quality and more than sufficient. Entertainment every day, unfortunately, mum is not always awake to attend. We are there 3 or 4 times a week and never had a problem in the 15 months mum has been there.
11 October 2016
Mum has been at the home for 3 1/2 years now. Although it might not be the ideal situation for or a daughter to see their 91-year-old mother be in, I feel it is the best environment for her. I know she is well looked after, is safe, eats well and is part of an extended family due to the staff showing compassion, care and most of al respect of Mum's dementia and other demanding health issues. The staff at all levels are approachable and it never amazes me, however stressful my visit is, the support is amazing. Thank you to all staff at Harry Sotnick.
03 May 2016
My mother is now in her 9th week here. We had been warned that this place has had problems and for that reason it was only slowly taking people in to see how it went. I am therefore very happy to be able to report that myself and my sister both think it is excellent. The building itself is very well laid out and being purpose built all the rooms are light, well laid out and homely. If like us you've visited numerous homes to see what they're like, it will come as a welcome surprise. Non of these dark and dingy rooms in converted old houses. There are themed rooms, a coffee room, numerous dining/social rooms, kitchens, central lobby, gardens and a main activities room. All staff are friendly, caring and helpful. It's not taken long to become friends with them and feel like part of a community. I already treat the kitchens as my own, making tea or coffee whenever I fancy. If you encounter any problems, just mention it and it gets sorted. Feedback is important and always welcome.
15 October 2015
As a relative of a resident I am well aware of the difficulties the home has faced over recent months. So it was nice to have a very positive visit yesterday. It was really clear how much hard work has gone on both where it can be seen and in the background. I was really impressed to see the changes that The manager and the team have been making starting to take effect. The new decoration and themed rooms are a lovely touch and should give some of the residents pleasure visiting them. Also on each weekly visit now I can see the benefit of a more settled team who clearly work well together. In particular, I wanted to say how impressed I have been with the way one of the team who is the main 1 to 1 career for my relative works. She has a lovely attitude and clearly takes a huge amount of time to try and engage the resident who clearly responds well to her. I have spent quite a bit of time talking to her and asking about my relative and she clearly knows her well. It is nice to know that while it is not a nice thing to need 1 to 1 care, that this member of the team (and I am sure others who I don't see) are working hard to make life more enjoyable. Knowing the difficulties of dealing with my relative this is not an easy job. I have also fed this back to the manager to pass on to the team member. It's easy to be quick to complain, but we shouldn't forget to say thank you or well done. I would also like to add that every time I visit the home and unit it looks very clean and tidy, thanks to the cleaning team. And I would finally like to say that the food is consistently of a very high standard. It looks and smells appetising and the menus are clearly chosen with the age group of residents in mind. So thank you to the team, we appreciate the hard work Looking after our relatives. Thank you to the team. The efforts over the last few weeks and months are appreciated.
06 October 2015
My wife has been here for just shy of 3 years now and whilst there has been a lot of change in leadership, the home is now on a much more stable footing. The carers are all big hearted and do a job that I could no longer manage with great compassion and personal engagement with many going the extra mile. When I go to see my wife she is beautifully dressed with the attention to her hair and personal appearance that she would have done herself in the past. She is happy, relaxed, clean and given every opportunity to do what she wants to do. If she fancies a lie in, so be it; if she wants to move all the furniture around and "tidy up" the place, then she is allowed to do so. (And we'll put it all back afterwards) The food is superb, with a good choice and plenty of flavour and beautifully presented, Even those with puréed diets have it presented as a gourmet course not simply a pile of brown/green sludge. Even though there are 6 units, my wife is known by all the staff and everyone of them makes the effort to say "hello" when they see her and try to engage her in conversation. It may only be brief, but she isn't ignored when passed. I include in this all the cleaners, the kitchen and laundry staff. Any time I want to talk to someone, whether it be a carer, nurse, cleaner or management, I feel totally at ease doing so, and believe my issues are listened to and taken on board.
Latest Reviews for Harry Sotnick House
18 April 2024
I would just like to say a big thank you to all the staff at Harry's for looking after my Mum so well. Watching someone you love so much suffering from dementia is the most dreadful thing to have to watch and can have quite a detrimental effect on your own health. Knowing that Mum is treated with such care and respect has an enormous benefit not only to Mum but also to myself and my husband. All the staff are extremely caring and we are so grateful to you all.
15 February 2024
My mother has been here for 3 years now and I could not fault anything about the home. The staff including nursing, care, activity and wellbeing, cleaners, chefs, kitchen staff, reception, maintenance and management are all amazing, and work so hard to look after all the residents. I would highly recommend this home. I could not ask for anything better.
20 April 2023
After caring for my Husband with complex physical nursing needs for more than twenty years it was a very emotional decision to accept that nursing home care was needed after a long stay in hospital. The friendly welcoming staff at Harry Sotnick Nursing Home have supported us both. We are very happy that my Husband receives first-class nursing and personal care in a well-maintained nursing home. Thank you to all Harry Sotnick Nursing Home Staff.
24 April 2022
My mother spent the last couple of weeks of her life in a lovely sunny room, with a homely feel and a large window. From her bed, she could see outside and as soon as she arrived from another unit, she relaxed. The staff were welcoming, and interested in her life and how to make her comfortable. I was welcomed warmly by all staff when I visited and was very pleased with how her medical needs were met. I had visited several homes before and made the decision to accept this place as the staff answered all my numerous queries really well. Thank you so much for giving my mother both caring and comfortable last days.
09 January 2018
The staff are very friendly and caring to my mother. It's not easy for them at times but they are very capable. The food is always of a good quality and more than sufficient. Entertainment every day, unfortunately, mum is not always awake to attend. We are there 3 or 4 times a week and never had a problem in the 15 months mum has been there.
11 October 2016
Mum has been at the home for 3 1/2 years now. Although it might not be the ideal situation for or a daughter to see their 91-year-old mother be in, I feel it is the best environment for her. I know she is well looked after, is safe, eats well and is part of an extended family due to the staff showing compassion, care and most of al respect of Mum's dementia and other demanding health issues. The staff at all levels are approachable and it never amazes me, however stressful my visit is, the support is amazing. Thank you to all staff at Harry Sotnick.
03 May 2016
My mother is now in her 9th week here. We had been warned that this place has had problems and for that reason it was only slowly taking people in to see how it went. I am therefore very happy to be able to report that myself and my sister both think it is excellent. The building itself is very well laid out and being purpose built all the rooms are light, well laid out and homely. If like us you've visited numerous homes to see what they're like, it will come as a welcome surprise. Non of these dark and dingy rooms in converted old houses. There are themed rooms, a coffee room, numerous dining/social rooms, kitchens, central lobby, gardens and a main activities room. All staff are friendly, caring and helpful. It's not taken long to become friends with them and feel like part of a community. I already treat the kitchens as my own, making tea or coffee whenever I fancy. If you encounter any problems, just mention it and it gets sorted. Feedback is important and always welcome.
15 October 2015
As a relative of a resident I am well aware of the difficulties the home has faced over recent months. So it was nice to have a very positive visit yesterday. It was really clear how much hard work has gone on both where it can be seen and in the background. I was really impressed to see the changes that The manager and the team have been making starting to take effect. The new decoration and themed rooms are a lovely touch and should give some of the residents pleasure visiting them. Also on each weekly visit now I can see the benefit of a more settled team who clearly work well together. In particular, I wanted to say how impressed I have been with the way one of the team who is the main 1 to 1 career for my relative works. She has a lovely attitude and clearly takes a huge amount of time to try and engage the resident who clearly responds well to her. I have spent quite a bit of time talking to her and asking about my relative and she clearly knows her well. It is nice to know that while it is not a nice thing to need 1 to 1 care, that this member of the team (and I am sure others who I don't see) are working hard to make life more enjoyable. Knowing the difficulties of dealing with my relative this is not an easy job. I have also fed this back to the manager to pass on to the team member. It's easy to be quick to complain, but we shouldn't forget to say thank you or well done. I would also like to add that every time I visit the home and unit it looks very clean and tidy, thanks to the cleaning team. And I would finally like to say that the food is consistently of a very high standard. It looks and smells appetising and the menus are clearly chosen with the age group of residents in mind. So thank you to the team, we appreciate the hard work Looking after our relatives. Thank you to the team. The efforts over the last few weeks and months are appreciated.
06 October 2015
My wife has been here for just shy of 3 years now and whilst there has been a lot of change in leadership, the home is now on a much more stable footing. The carers are all big hearted and do a job that I could no longer manage with great compassion and personal engagement with many going the extra mile. When I go to see my wife she is beautifully dressed with the attention to her hair and personal appearance that she would have done herself in the past. She is happy, relaxed, clean and given every opportunity to do what she wants to do. If she fancies a lie in, so be it; if she wants to move all the furniture around and "tidy up" the place, then she is allowed to do so. (And we'll put it all back afterwards) The food is superb, with a good choice and plenty of flavour and beautifully presented, Even those with puréed diets have it presented as a gourmet course not simply a pile of brown/green sludge. Even though there are 6 units, my wife is known by all the staff and everyone of them makes the effort to say "hello" when they see her and try to engage her in conversation. It may only be brief, but she isn't ignored when passed. I include in this all the cleaners, the kitchen and laundry staff. Any time I want to talk to someone, whether it be a carer, nurse, cleaner or management, I feel totally at ease doing so, and believe my issues are listened to and taken on board.