St Michael's Avenue, Aylsham, Norwich, NR11 6YA
View Full Details of St Michael's CourtFrom the initial viewing visit to one week post my sister moving in, I have found the management and staff I have so far come across to be kind, caring, helpful, professional and all my questions were answered, and my concerns addressed. My sister has so for settled in well thanks to the kindness and support she has been given. I am very hopeful of a positive outcome living at St Michael's for my sister.
Exteremly freidnly and helpful and positive staff. If you have concerns they are taken very seriously. Always made welcome. Great environment, room and public rooms. Garden is a lovely space to go in warm months when so many care homes don't have much of a garden- a big plus!
My husband has been very well cared for and for me. It is a great relief that he is in a secure into. I accept that it is an extremely difficult and demanding job and having experienced my husband's deterioration, I wholeheartedly thank all the staff for their patience in dealing with this day to day. He always tells me, without prompting; "I have no complaints" which just about sums it up!
My mum was at the home only briefly but, in that time, she could not have been better looked after. Staff were friendly and helpful and would regularly look in on Mum when passing her room, which would not be out of place in a decent hotel. Mum was too poorly to take advantage of the many activities available to residents. The management and administration were also very helpful.
I couldn't be happier with the care my mother receives at this home. The staff are absolutely amazing, and the 1-to-1 care she receives makes all the difference. It never feels like we're visiting a care home; instead, it's more like visiting a luxury hotel. The facilities are breathtaking, and the attention to detail is remarkable. Nothing is ever too much trouble, and it's clear how much the team cares for the residents. I honestly wish I could give this place a higher rating, as it's truly exceptional. I'm so grateful to have found such a wonderful place for my mother.
I find most of the staff helpful. I find the care and support of the staff I receive is very dignified.
From first contact to the present day everything about St. Michael's Court has been exemplary. The staff are caring and always have time for both the patients and the family. Everything is well organised and geared towards people with extreme problems. The building is clean, airy and sweet smelling. The gardens are accessible and well cared for.
This home is the best, my daughter and I looked online and this is a winner, very nice staff, will help us so much. The food has a good choice each day to choose from, I enjoy it very much and the outings on Tuesdays I always enjoy, the organiser is very nice. I have been here 2 years this month December.
My Mother-in-law is always happy when we come over to see her. She always seems well cared for and she is happy with the food and the way she is treated. There are plenty of activities for her to do if she wants to. Also, a chance to go out in the mini bus every now and then.
The staff are caring and keep us informed on any changes. No complaints at all, I would recommend this care home - my Mother is looked after very well. We bring toiletries in, not just for my Mum but for all the residents.
The staff are very friendly and kind. I feel safe in their care. The food is amazing, the room is well looked after by the cleaners. I'm all round happy with the love and care I receive from all staff at St Michael's Court.
Staff very helpful, welcoming and friendly. I can go to sleep at night knowing that my husband is in good hands. He is encouraged to go to the dining room for meals, which is great for keeping him mobile. Food is excellent, and plenty of it. I have no concerns about his care.
My first impression of the building, the car park decor and cleanliness - all outstanding. Never an angry face of staff, the care home manager is very special. Thank you above and beyond. Did not stay for lunch but it smelt good.
I am pleased to say I was very well looked after. Such a relaxing place to be, and all the staff were very kind-mannered. It was a pleasant time as the weather was hot so we were in the gardens.
My sister has been with you for a few weeks. Having visited your care home, I have been so impressed that I felt necessary for me to say thank you. The home itself is palatial, spacious, extremely well-furnished, clean, beautifully decorated and well-designed. The staff I have met have been cheerful, attentive, caring and hardworking/ Mainly, my sister is in your home for end-of-life care, the fact that she is calm, most comfortable (although in pain) and well cared for.
The nursing home is ideal for the whole family. The care provided is very good and we are confident our loved is in good hands twenty-four hours a day. She is always clean and is treated with the dignity she deserves.
Visiting my great-nan, super welcoming staff and really attentive to residents' needs. The rooms are very nice and homely and it's great to see my nan settling in here. I'm really impressed and hope the care can remain at such a high standard as here. Keep up the good work! (Food isn't hot by the time it gets to her room - only problem)
Every time we go to see our elderly friend, the staff are very friendly and open to a chat. We were particularly impressed by the Valentine's afternoon tea you laid on for our friend and us, it was very extravagant and totally unexpected. I am very happy that our friend has been encouraged to go out on day trips for the first time since he's been with you, especially as he's not a very social person. The outings offered are brilliant.
My friend has been here for some time now. The home is clean and tidy. Some care staff are too busy to talk but overall friendly. Don't often see mangers around. The cook comes out and has a friendly chat and he is always well presented and kind. The food always looks good and fresh. My friend is well looked after and I think the place had definitely improved over the past eighteen months.
I can not fault the home. All staff are professional, polite and caring, and we are kept informed. I have no problem referring this home without reservation. Any incidents are reported to us immediately. Excellent.
From the initial viewing visit to one week post my sister moving in, I have found the management and staff I have so far come across to be kind, caring, helpful, professional and all my questions were answered, and my concerns addressed. My sister has so for settled in well thanks to the kindness and support she has been given. I am very hopeful of a positive outcome living at St Michael's for my sister.
Exteremly freidnly and helpful and positive staff. If you have concerns they are taken very seriously. Always made welcome. Great environment, room and public rooms. Garden is a lovely space to go in warm months when so many care homes don't have much of a garden- a big plus!
My husband has been very well cared for and for me. It is a great relief that he is in a secure into. I accept that it is an extremely difficult and demanding job and having experienced my husband's deterioration, I wholeheartedly thank all the staff for their patience in dealing with this day to day. He always tells me, without prompting; "I have no complaints" which just about sums it up!
My mum was at the home only briefly but, in that time, she could not have been better looked after. Staff were friendly and helpful and would regularly look in on Mum when passing her room, which would not be out of place in a decent hotel. Mum was too poorly to take advantage of the many activities available to residents. The management and administration were also very helpful.
I couldn't be happier with the care my mother receives at this home. The staff are absolutely amazing, and the 1-to-1 care she receives makes all the difference. It never feels like we're visiting a care home; instead, it's more like visiting a luxury hotel. The facilities are breathtaking, and the attention to detail is remarkable. Nothing is ever too much trouble, and it's clear how much the team cares for the residents. I honestly wish I could give this place a higher rating, as it's truly exceptional. I'm so grateful to have found such a wonderful place for my mother.
I find most of the staff helpful. I find the care and support of the staff I receive is very dignified.
From first contact to the present day everything about St. Michael's Court has been exemplary. The staff are caring and always have time for both the patients and the family. Everything is well organised and geared towards people with extreme problems. The building is clean, airy and sweet smelling. The gardens are accessible and well cared for.
This home is the best, my daughter and I looked online and this is a winner, very nice staff, will help us so much. The food has a good choice each day to choose from, I enjoy it very much and the outings on Tuesdays I always enjoy, the organiser is very nice. I have been here 2 years this month December.
My Mother-in-law is always happy when we come over to see her. She always seems well cared for and she is happy with the food and the way she is treated. There are plenty of activities for her to do if she wants to. Also, a chance to go out in the mini bus every now and then.
The staff are caring and keep us informed on any changes. No complaints at all, I would recommend this care home - my Mother is looked after very well. We bring toiletries in, not just for my Mum but for all the residents.
The staff are very friendly and kind. I feel safe in their care. The food is amazing, the room is well looked after by the cleaners. I'm all round happy with the love and care I receive from all staff at St Michael's Court.
Staff very helpful, welcoming and friendly. I can go to sleep at night knowing that my husband is in good hands. He is encouraged to go to the dining room for meals, which is great for keeping him mobile. Food is excellent, and plenty of it. I have no concerns about his care.
My first impression of the building, the car park decor and cleanliness - all outstanding. Never an angry face of staff, the care home manager is very special. Thank you above and beyond. Did not stay for lunch but it smelt good.
I am pleased to say I was very well looked after. Such a relaxing place to be, and all the staff were very kind-mannered. It was a pleasant time as the weather was hot so we were in the gardens.
My sister has been with you for a few weeks. Having visited your care home, I have been so impressed that I felt necessary for me to say thank you. The home itself is palatial, spacious, extremely well-furnished, clean, beautifully decorated and well-designed. The staff I have met have been cheerful, attentive, caring and hardworking/ Mainly, my sister is in your home for end-of-life care, the fact that she is calm, most comfortable (although in pain) and well cared for.
The nursing home is ideal for the whole family. The care provided is very good and we are confident our loved is in good hands twenty-four hours a day. She is always clean and is treated with the dignity she deserves.
Visiting my great-nan, super welcoming staff and really attentive to residents' needs. The rooms are very nice and homely and it's great to see my nan settling in here. I'm really impressed and hope the care can remain at such a high standard as here. Keep up the good work! (Food isn't hot by the time it gets to her room - only problem)
Every time we go to see our elderly friend, the staff are very friendly and open to a chat. We were particularly impressed by the Valentine's afternoon tea you laid on for our friend and us, it was very extravagant and totally unexpected. I am very happy that our friend has been encouraged to go out on day trips for the first time since he's been with you, especially as he's not a very social person. The outings offered are brilliant.
My friend has been here for some time now. The home is clean and tidy. Some care staff are too busy to talk but overall friendly. Don't often see mangers around. The cook comes out and has a friendly chat and he is always well presented and kind. The food always looks good and fresh. My friend is well looked after and I think the place had definitely improved over the past eighteen months.
I can not fault the home. All staff are professional, polite and caring, and we are kept informed. I have no problem referring this home without reservation. Any incidents are reported to us immediately. Excellent.