Submit a Review for Cumbrae House Care Home
4/18 Burnbank Terrace, Glasgow, G20 6UQ
View Full Details of Cumbrae House Care HomeLatest Reviews for Cumbrae House Care Home
09 July 2024
I would highly recommend Cumbrae House Care home for the helpful staff who provide a high level of care but go the extra mile ensuring the residents feel part of the community and encouraging them to take part in the activities provided. I have also witnessed the senior staff spend time with the residents encouraging them to mix with newer residents helping them settle in and feel part of the Care Home community. This provides relatives with the reassurance that their loved ones feel safe and are cared for as individuals.
08 July 2024
Everyone takes care of my gran so well that I have no worries she's been taken care of. We all have such a great laugh when we are visiting with the staff. My gran is so settled and loves it and loves all the staff.
14 May 2024
I was told to contact the owner in regards to the passing of my aunt who was a resident there. When arrived at the home. We were met by staff who were very polite. The home itself was spotless, very neat and tidy. When we met the owner she was very polite and was able to tell me some of the stories regarding my aunt and the antics that she would get up to with members of staff who helped look after her. We asked the owner if it would be possible to see how big the room was that my aunt's but as another resident had moved into that room, she showed us another room that had the same layout as my aunt's. The room was spacious clean tidy and very homely.
25 April 2024
My Mum moved into Cumbrae House straight from the hospital. This was intended to be a short temporary placement until our preferred home became available. Immediately we felt at home. From the manager to admin staff, carers, domestics, and entertainment coordinators we were shown compassion, care, and professionalism at this very emotional time for my mum and my family. We had Mum's 6-week review and were so impressed by the care we agreed my mum's stay should be permanent. In a few months, my Mum seemed to settle in and was less anxious, well looked after, and safe. We could go home knowing she was being cared for well. She was encouraged to join in with the numerous activities available from Valentine’s Day, bingo, and summer fete. Her medical care was coordinated with the nursing staff and a local GP and any changes in my Mum’s condition were acted upon quickly. The care and compassion shown at her end-of-life care will never be forgotten. Thank you.
24 April 2024
Cumbrae house was welcoming from the outset. During very difficult circumstances my dad and the family were fully informed and supported. The staff were available and always happy to discuss dad's progress and care. They planned care well as his needs changed during his stay. He was a challenging resident with varying needs which were addressed with understanding and compassion. Pleased to see the same staff throughout his stay. All staff members from the manager, nurses, carers, housekeeping, domestics and admin staff were kind and considerate. They were friendly and always made you feel welcome. A busy environment they showed patience even during very difficult circumstances. Dad received residential, nursing and palliative care from staff who really did care. Thank you to you all just does not seem enough.
10 April 2024
My mum went to Cumbrae house for a week's respite. I took my mum the week before for a visit to see the place we were both very impressed with how lovely and clean the place was and the manager was very helpful. Mum's week was great she has told everybody who comes into the house she enjoyed her time there, an absolute bonus I was so happy and I didn't worry about her when I was on holiday it's a great wee place. The staff are all brilliant from cleaners, to carers and management I would thoroughly recommend this home. Thanks to the manager for keeping this well organised and run and the manager also organised Mum to have her papers every morning as she loves her papers. Hopefully, next holiday I go I will be asking for Mum to go here for respite. Thanks.
22 December 2023
Cumbrae House staff have been so supportive and caring towards my Gran since becoming a resident in 2019. We can tell that Gran was comfortable and happy living in Cumbrae House. I know that the staff did everything they could to make it a happy and pleasant experience for her. The staff were really interested in Grans likes and dislikes and went out of their way to provide experiences that she would enjoy. The care home Manager has made everything easier and is always happy to answer questions. The staff nurse is such a lovely caring person and we can tell that she actually really cared for Gran. It's clear this is more than a job for her. All the staff are friendly and so lovely to their residents. Even the cleaning staff made an effort to be kind to residents and I know all the staff went out of their way to make Gran happy. I'm so glad that Gran was in such a loving and caring environment for the last few years of her life. Thank you for everything you have done for us.
19 December 2023
My mum was admitted to Cumbrae House late this year and the staff couldn’t have been any more helpful and sympathetic to the situation our family found ourselves in unexpectedly. Everyone went above and beyond to help her settle in and keep us updated. I would definitely recommend it to anyone considering a care home.
19 December 2023
I lost my dad quite suddenly in November, my mum has Alzheimer’s and although she had daily home care visits he looked after her. I had to very quickly arrange for Mum to be looked after which was a difficult decision to make in the midst of planning Dad’s funeral. After reviewing the care facilities in our area we arrived at Cumbrae House where we met the home manager, her honesty, guidance and help will forever be a debt that I cannot possibly pay. My mum is now being looked after in Cumbrae House by the most amazing people, her room is just like home. From the staff who go the extra mile to the great events that they host for the residents, the manager and the team just keep surprising me with how much care they deliver to every resident.
14 June 2023
When tasked with finding suitable nursing care for our brother (who is only 66) we knew it wasn't going to be easy. We started with a long list, and every day the list became shorter and the task harder, as we crossed names off one by one. When we arrived at Cumbrae House Care Home, we felt something a little different. When we left we booked a return visit with our brother. When we left the second time we threw away the list. From those initial first impressions, till today (our brother's 4-week review), we've encountered excellence on every level. We're super impressed with the professional, compassionate and friendly nursing care. Our brother is settled, cared for and is absolutely thriving on the attention he receives at Cumbrae House. The Manager impressed us on day one, and now on day 28, we can honestly say from our own experiences and our brother's, that we made the right decision. Our expectations are exceeded and all worries are put to bed. Thank you, thank you and thank you again.
27 February 2023
Cumbrae House Care Home has been such a kind, caring, loving place for my dad. The management is top quality, the nursing staff are outstanding and can't do enough for my dad, they are so friendly and I've got to know them well even by first name terms. Nothing is ever an effort for them and the home puts on different little activities like putting some music on for the residents and encouraging them to have a sing along or even trying their hand at some artwork. The food is excellent and very nutritious. It is so lovely to see a smile on my dad's face again and that's all down to Cumbrae House. The rooms are lovely and gives the residents a sense of dignity, always clean and tidy. My dad has made friends there which I love to see. A massive thank you to all the management and staff at Cumbrae House.
13 January 2023
Absolutely fantastic and professional. They took the time to chat and the duty of care is brilliant. My dear friend, who is like a brother to me, came here from the hospital seriously unwell. He is treated with great dignity and made so comfortable. Staff spend time chatting and reading to him, to ensure he is happy. Thank you to all the team at Cumbrae House.
22 June 2022
Most of the staff are okay, the management is useless. After asking them to call an ambulance repeatedly for my mother who had had a fall and couldn't move her legs, they advised me to come up the next day and take her for an x-ray myself. She had damaged her hip. Useless people.
25 April 2022
Since our mother first entered Cumbrae House Care Home, the staff have always encouraged her to be as self-sufficient as possible, but as her health deteriorated, the staff took fantastic care of her; nothing was ever too much trouble for them and she was always treated with dignity and respect. We were never made to feel like we were intruding during the Covid-19 lockdown, no matter how many times we called or FacedTime'd. The staff were always willing to talk to us and inquire about our well-being. Everyone made us feel so welcome in a great homely atmosphere. The staff took exceptional care of our mum, always willing to go the extra mile. The manager took time out of her busy schedule to say hello every time we visited and everyone made us feel so welcome in a lovely homely setting. We will never be able to express our gratitude to the staff enough for making Mum's final days so serene and pleasant.
15 April 2022
Staff go above and beyond for all residents. Cumbrae House Care Home are fantastic at what they do. Everyone is treated with dignity and respect, a perfect example of a well-run care home. A special thanks to the manager for doing such a fantastic job with both staff and residents.
01 February 2022
Recently becoming a resident after a period of being unwell, the Cumbrae House Care Home team have involved Dad in making himself 'at home'. During a difficult time with lots of pressures, including Covid-19, his confidence and communication have come on as everyone seems to work together at settling down. The manager and team have worked hard, regularly talking to all the residents and helping with communication with those outside and unable to visit.
23 November 2021
Since my elderly aunt was admitted she has come on great, she was always a private person, keeps herself to herself, but now she interacts well with staff and the other residents, eats a lot better than she used to. Overall is a lot better for being in Cumbrae House Care Home for her health and overall well-being.
16 August 2021
Dear sir or madam, to me this must be the best care home in Britain. The manager is an angel. God bless.
16 August 2021
My stepdad went into Cumbrae House Care Home in June this year and I must say the staff and all who look after him are doing a great job. Really pleased with the care he is receiving, also contact with us as a family, when required, by the care home manager.
25 July 2021
Care home is spotless. Staff are very caring and helpful nothing is a bother for them. My uncle is enjoying the care home he's very happy being well looked after and putting on weight, he goes to the shop for juice. Well managed home.
Latest Reviews for Cumbrae House Care Home
09 July 2024
I would highly recommend Cumbrae House Care home for the helpful staff who provide a high level of care but go the extra mile ensuring the residents feel part of the community and encouraging them to take part in the activities provided. I have also witnessed the senior staff spend time with the residents encouraging them to mix with newer residents helping them settle in and feel part of the Care Home community. This provides relatives with the reassurance that their loved ones feel safe and are cared for as individuals.
08 July 2024
Everyone takes care of my gran so well that I have no worries she's been taken care of. We all have such a great laugh when we are visiting with the staff. My gran is so settled and loves it and loves all the staff.
14 May 2024
I was told to contact the owner in regards to the passing of my aunt who was a resident there. When arrived at the home. We were met by staff who were very polite. The home itself was spotless, very neat and tidy. When we met the owner she was very polite and was able to tell me some of the stories regarding my aunt and the antics that she would get up to with members of staff who helped look after her. We asked the owner if it would be possible to see how big the room was that my aunt's but as another resident had moved into that room, she showed us another room that had the same layout as my aunt's. The room was spacious clean tidy and very homely.
25 April 2024
My Mum moved into Cumbrae House straight from the hospital. This was intended to be a short temporary placement until our preferred home became available. Immediately we felt at home. From the manager to admin staff, carers, domestics, and entertainment coordinators we were shown compassion, care, and professionalism at this very emotional time for my mum and my family. We had Mum's 6-week review and were so impressed by the care we agreed my mum's stay should be permanent. In a few months, my Mum seemed to settle in and was less anxious, well looked after, and safe. We could go home knowing she was being cared for well. She was encouraged to join in with the numerous activities available from Valentine’s Day, bingo, and summer fete. Her medical care was coordinated with the nursing staff and a local GP and any changes in my Mum’s condition were acted upon quickly. The care and compassion shown at her end-of-life care will never be forgotten. Thank you.
24 April 2024
Cumbrae house was welcoming from the outset. During very difficult circumstances my dad and the family were fully informed and supported. The staff were available and always happy to discuss dad's progress and care. They planned care well as his needs changed during his stay. He was a challenging resident with varying needs which were addressed with understanding and compassion. Pleased to see the same staff throughout his stay. All staff members from the manager, nurses, carers, housekeeping, domestics and admin staff were kind and considerate. They were friendly and always made you feel welcome. A busy environment they showed patience even during very difficult circumstances. Dad received residential, nursing and palliative care from staff who really did care. Thank you to you all just does not seem enough.
10 April 2024
My mum went to Cumbrae house for a week's respite. I took my mum the week before for a visit to see the place we were both very impressed with how lovely and clean the place was and the manager was very helpful. Mum's week was great she has told everybody who comes into the house she enjoyed her time there, an absolute bonus I was so happy and I didn't worry about her when I was on holiday it's a great wee place. The staff are all brilliant from cleaners, to carers and management I would thoroughly recommend this home. Thanks to the manager for keeping this well organised and run and the manager also organised Mum to have her papers every morning as she loves her papers. Hopefully, next holiday I go I will be asking for Mum to go here for respite. Thanks.
22 December 2023
Cumbrae House staff have been so supportive and caring towards my Gran since becoming a resident in 2019. We can tell that Gran was comfortable and happy living in Cumbrae House. I know that the staff did everything they could to make it a happy and pleasant experience for her. The staff were really interested in Grans likes and dislikes and went out of their way to provide experiences that she would enjoy. The care home Manager has made everything easier and is always happy to answer questions. The staff nurse is such a lovely caring person and we can tell that she actually really cared for Gran. It's clear this is more than a job for her. All the staff are friendly and so lovely to their residents. Even the cleaning staff made an effort to be kind to residents and I know all the staff went out of their way to make Gran happy. I'm so glad that Gran was in such a loving and caring environment for the last few years of her life. Thank you for everything you have done for us.
19 December 2023
My mum was admitted to Cumbrae House late this year and the staff couldn’t have been any more helpful and sympathetic to the situation our family found ourselves in unexpectedly. Everyone went above and beyond to help her settle in and keep us updated. I would definitely recommend it to anyone considering a care home.
19 December 2023
I lost my dad quite suddenly in November, my mum has Alzheimer’s and although she had daily home care visits he looked after her. I had to very quickly arrange for Mum to be looked after which was a difficult decision to make in the midst of planning Dad’s funeral. After reviewing the care facilities in our area we arrived at Cumbrae House where we met the home manager, her honesty, guidance and help will forever be a debt that I cannot possibly pay. My mum is now being looked after in Cumbrae House by the most amazing people, her room is just like home. From the staff who go the extra mile to the great events that they host for the residents, the manager and the team just keep surprising me with how much care they deliver to every resident.
14 June 2023
When tasked with finding suitable nursing care for our brother (who is only 66) we knew it wasn't going to be easy. We started with a long list, and every day the list became shorter and the task harder, as we crossed names off one by one. When we arrived at Cumbrae House Care Home, we felt something a little different. When we left we booked a return visit with our brother. When we left the second time we threw away the list. From those initial first impressions, till today (our brother's 4-week review), we've encountered excellence on every level. We're super impressed with the professional, compassionate and friendly nursing care. Our brother is settled, cared for and is absolutely thriving on the attention he receives at Cumbrae House. The Manager impressed us on day one, and now on day 28, we can honestly say from our own experiences and our brother's, that we made the right decision. Our expectations are exceeded and all worries are put to bed. Thank you, thank you and thank you again.
27 February 2023
Cumbrae House Care Home has been such a kind, caring, loving place for my dad. The management is top quality, the nursing staff are outstanding and can't do enough for my dad, they are so friendly and I've got to know them well even by first name terms. Nothing is ever an effort for them and the home puts on different little activities like putting some music on for the residents and encouraging them to have a sing along or even trying their hand at some artwork. The food is excellent and very nutritious. It is so lovely to see a smile on my dad's face again and that's all down to Cumbrae House. The rooms are lovely and gives the residents a sense of dignity, always clean and tidy. My dad has made friends there which I love to see. A massive thank you to all the management and staff at Cumbrae House.
13 January 2023
Absolutely fantastic and professional. They took the time to chat and the duty of care is brilliant. My dear friend, who is like a brother to me, came here from the hospital seriously unwell. He is treated with great dignity and made so comfortable. Staff spend time chatting and reading to him, to ensure he is happy. Thank you to all the team at Cumbrae House.
22 June 2022
Most of the staff are okay, the management is useless. After asking them to call an ambulance repeatedly for my mother who had had a fall and couldn't move her legs, they advised me to come up the next day and take her for an x-ray myself. She had damaged her hip. Useless people.
25 April 2022
Since our mother first entered Cumbrae House Care Home, the staff have always encouraged her to be as self-sufficient as possible, but as her health deteriorated, the staff took fantastic care of her; nothing was ever too much trouble for them and she was always treated with dignity and respect. We were never made to feel like we were intruding during the Covid-19 lockdown, no matter how many times we called or FacedTime'd. The staff were always willing to talk to us and inquire about our well-being. Everyone made us feel so welcome in a great homely atmosphere. The staff took exceptional care of our mum, always willing to go the extra mile. The manager took time out of her busy schedule to say hello every time we visited and everyone made us feel so welcome in a lovely homely setting. We will never be able to express our gratitude to the staff enough for making Mum's final days so serene and pleasant.
15 April 2022
Staff go above and beyond for all residents. Cumbrae House Care Home are fantastic at what they do. Everyone is treated with dignity and respect, a perfect example of a well-run care home. A special thanks to the manager for doing such a fantastic job with both staff and residents.
01 February 2022
Recently becoming a resident after a period of being unwell, the Cumbrae House Care Home team have involved Dad in making himself 'at home'. During a difficult time with lots of pressures, including Covid-19, his confidence and communication have come on as everyone seems to work together at settling down. The manager and team have worked hard, regularly talking to all the residents and helping with communication with those outside and unable to visit.
23 November 2021
Since my elderly aunt was admitted she has come on great, she was always a private person, keeps herself to herself, but now she interacts well with staff and the other residents, eats a lot better than she used to. Overall is a lot better for being in Cumbrae House Care Home for her health and overall well-being.
16 August 2021
Dear sir or madam, to me this must be the best care home in Britain. The manager is an angel. God bless.
16 August 2021
My stepdad went into Cumbrae House Care Home in June this year and I must say the staff and all who look after him are doing a great job. Really pleased with the care he is receiving, also contact with us as a family, when required, by the care home manager.
25 July 2021
Care home is spotless. Staff are very caring and helpful nothing is a bother for them. My uncle is enjoying the care home he's very happy being well looked after and putting on weight, he goes to the shop for juice. Well managed home.