Latest Reviews for La Fontana
19 March 2025
My mother-in-law has been at La Fontana since 2019. The staff take very good care of her and have a very good understanding of dementia and behaviours associated with it. The staff are friendly with mum and visitors. They contact us if anything has changed or need permission for vaccines, etc
12 March 2025
My mother-in-law came to stay at La Fontana a couple of years ago, she stayed in a lovely en-suite room that over looked lovely gardens where we took walks in good weather. From day one the staff were wonderful, kind caring and so compassionate, they always greeted with a smile. In the last weeks that my mother-in-law was with us she was cared for with such love and tenderness. Thank you to all the staff at La Fontana.
12 March 2025
Mum spent two and a half years in La Fontana. She was so well looked after by everyone. She was treated with dignity, compassion, nothing was too much trouble. The care and love that was given to her in her last days was unbelievable and very humbling. Everyone was amazing. Thanks to you all.
26 February 2025
I had been visiting my mum regularly at La Fontana Care Home for two and a half years until her recent passing. Each time I visited the management and staff were always welcoming, approachable and friendly. Mum's care was first class, she was always treated with respect and kindness. I cannot thank the staff enough for their dedication and the care provided to my mum, as well as the support and empathy shown to our family.
16 May 2024
Just wanted to say how pleased we are with La Fontana. The staff (too many to mention) are amazing. The management and nurse team make the home such as great place for my dad. Thank you all. I cannot recommend highly enough. Brilliant.
01 May 2024
From the moment I walked into the reception at La Fontana, I felt cared for. The receptionist provides a warm welcome, which spreads throughout the whole building. My incle's bright stay in a large, well-equipped en-suite corner room overlooking the surrounding beautiful countryside was an experience our family will treasure. La Fontana is a stunning building filled with compassionate, hardworking and dedicated staff. Every time our family visited, my uncle was being well cared for, his carers always made time to speak and in the end, went above and beyond to comfort and support us. Thank you, La Fontana.
23 April 2024
Overall the staff and management of La Fontana are very helpful. The level of care is excellent and they do what they can to help with a smile and pleasant attitude. When there are particular times of difficulty, medical need/emergency they are very thorough and understand extremely well the regulations and laws protecting both resident and family wishes (as in power of attorney). We cannot thank the management and staff enough for being so kind and welcoming, always willing to help when there are particular issues, willing to listen, understand and empathise. If there is anything we would change it's the language barrier from some staff but know all have a reasonable level of English.
22 September 2023
My auntie lives at this care home and I'm very pleased with her care. The home is fantastic and very clean. Thanks to all the staff for your care and support.
02 September 2022
I cannot speak highly enough of all the care that my husband the resident is receiving at La Fontana. The care and concern is also extended to us as a family. I cannot think of anywhere else I would wish my husband to be cared for.
18 July 2022
Amazing care home, very happy having found this gem. All staff are so friendly and attentive, nothing too much trouble. My father enjoys the interactions between residents and staff. I can go home knowing he's in safe hands.
01 July 2022
My mother was very challenging on her arrival. She is now very calm, smiles and laughs. We have very good visits. She is happy. Staff are courteous and friendly.
14 March 2022
5 months ago my husband, who was bedridden with severe dementia, went to La Fontana for a month's respite care. It was soon evident that he was receiving excellent care and seemed happy, so he became a permanent resident. He was unable to make use of all the facilities but we had every confidence in the care he received. He was monitored regularly and the staff were friendly, caring and attentive. They were always helpful and communicative. His room was very pleasant opening directly onto the gardens while the layout of the building means there are no stairs, lifts or long corridors which makes for a much more integrated and effective care system.
12 August 2021
My brother and I have confidence in my mother's care and wellbeing with professional caring staff. Just when she needs it most. My mother is much happier now.
03 August 2021
Well looked after.
29 July 2021
My visits in these difficult times have been well received and organised. Staff have been very attentive and responsive to my requests, usually instantly.
28 February 2020
My mother has been at La Fontana for more than three years. During her time there she has been looked after with sensitivity, care and compassion. Staff always take her individual needs into account and this is evident in her relaxed and happy attitude towards them. As a family we feel lucky and confident in entrusting her care to this establishmnet.
12 February 2020
My husband has resided at La Fontana for the past 3 1/2 years and during this time he has been treated with nothing but kindness and respect. The care he receives is second to none. The staff are amazing and have endless patience with all the challenging behaviour. Nothing is too much trouble for them. I am always made to feel very welcome when visiting and could not have made a better choice in choosing a care home for my husband. It is just like one big happy family.
28 January 2020
In view of recent improvements, I feel it’s appropriate to write an updated review. I believe the improvements are a direct result of staff being allocated, on a permanent basis, to a particular room, thus improving teamwork, giving staff a sense of pride and ownership. Improved communication is demonstrated by residents receiving more personalised individualised care as staff are now able to really get to know their residents. Communication between staff and residents, families and friends has definitely improved, I have always felt welcome but now really feel part of the team. Previous concerns have been acknowledged and dealt with immediately this gives me the confidence to be able to discuss any matters arising in the future which is reassuring. Residents’ activities still need improvement, but already care staff have taken the initiative by developing a sensory area amongst other things to address this issue. The (pending) appointment of an activities coordinator will also help to address this issue.
23 January 2020
The staff at La Fontana are helpful and do treat each patient as an individual. I could not do their job. Generally speaking, they are kind and constantly aware of where each patient is and if they are calm and content as possible under the circumstances.
23 January 2020
My mother has been a resident for 6 years, during this time she has been continually well cared for. My sister and I are welcomed by staff at every visit, any questions are answered and we are generally happy with every aspect of care given. The management is approachable and very helpful and I'm very happy that La Fontana is my mother's home. Thank you.
Latest Reviews for La Fontana
19 March 2025
My mother-in-law has been at La Fontana since 2019. The staff take very good care of her and have a very good understanding of dementia and behaviours associated with it. The staff are friendly with mum and visitors. They contact us if anything has changed or need permission for vaccines, etc
12 March 2025
My mother-in-law came to stay at La Fontana a couple of years ago, she stayed in a lovely en-suite room that over looked lovely gardens where we took walks in good weather. From day one the staff were wonderful, kind caring and so compassionate, they always greeted with a smile. In the last weeks that my mother-in-law was with us she was cared for with such love and tenderness. Thank you to all the staff at La Fontana.
12 March 2025
Mum spent two and a half years in La Fontana. She was so well looked after by everyone. She was treated with dignity, compassion, nothing was too much trouble. The care and love that was given to her in her last days was unbelievable and very humbling. Everyone was amazing. Thanks to you all.
26 February 2025
I had been visiting my mum regularly at La Fontana Care Home for two and a half years until her recent passing. Each time I visited the management and staff were always welcoming, approachable and friendly. Mum's care was first class, she was always treated with respect and kindness. I cannot thank the staff enough for their dedication and the care provided to my mum, as well as the support and empathy shown to our family.
16 May 2024
Just wanted to say how pleased we are with La Fontana. The staff (too many to mention) are amazing. The management and nurse team make the home such as great place for my dad. Thank you all. I cannot recommend highly enough. Brilliant.
01 May 2024
From the moment I walked into the reception at La Fontana, I felt cared for. The receptionist provides a warm welcome, which spreads throughout the whole building. My incle's bright stay in a large, well-equipped en-suite corner room overlooking the surrounding beautiful countryside was an experience our family will treasure. La Fontana is a stunning building filled with compassionate, hardworking and dedicated staff. Every time our family visited, my uncle was being well cared for, his carers always made time to speak and in the end, went above and beyond to comfort and support us. Thank you, La Fontana.
23 April 2024
Overall the staff and management of La Fontana are very helpful. The level of care is excellent and they do what they can to help with a smile and pleasant attitude. When there are particular times of difficulty, medical need/emergency they are very thorough and understand extremely well the regulations and laws protecting both resident and family wishes (as in power of attorney). We cannot thank the management and staff enough for being so kind and welcoming, always willing to help when there are particular issues, willing to listen, understand and empathise. If there is anything we would change it's the language barrier from some staff but know all have a reasonable level of English.
22 September 2023
My auntie lives at this care home and I'm very pleased with her care. The home is fantastic and very clean. Thanks to all the staff for your care and support.
02 September 2022
I cannot speak highly enough of all the care that my husband the resident is receiving at La Fontana. The care and concern is also extended to us as a family. I cannot think of anywhere else I would wish my husband to be cared for.
18 July 2022
Amazing care home, very happy having found this gem. All staff are so friendly and attentive, nothing too much trouble. My father enjoys the interactions between residents and staff. I can go home knowing he's in safe hands.
01 July 2022
My mother was very challenging on her arrival. She is now very calm, smiles and laughs. We have very good visits. She is happy. Staff are courteous and friendly.
14 March 2022
5 months ago my husband, who was bedridden with severe dementia, went to La Fontana for a month's respite care. It was soon evident that he was receiving excellent care and seemed happy, so he became a permanent resident. He was unable to make use of all the facilities but we had every confidence in the care he received. He was monitored regularly and the staff were friendly, caring and attentive. They were always helpful and communicative. His room was very pleasant opening directly onto the gardens while the layout of the building means there are no stairs, lifts or long corridors which makes for a much more integrated and effective care system.
12 August 2021
My brother and I have confidence in my mother's care and wellbeing with professional caring staff. Just when she needs it most. My mother is much happier now.
03 August 2021
Well looked after.
29 July 2021
My visits in these difficult times have been well received and organised. Staff have been very attentive and responsive to my requests, usually instantly.
28 February 2020
My mother has been at La Fontana for more than three years. During her time there she has been looked after with sensitivity, care and compassion. Staff always take her individual needs into account and this is evident in her relaxed and happy attitude towards them. As a family we feel lucky and confident in entrusting her care to this establishmnet.
12 February 2020
My husband has resided at La Fontana for the past 3 1/2 years and during this time he has been treated with nothing but kindness and respect. The care he receives is second to none. The staff are amazing and have endless patience with all the challenging behaviour. Nothing is too much trouble for them. I am always made to feel very welcome when visiting and could not have made a better choice in choosing a care home for my husband. It is just like one big happy family.
28 January 2020
In view of recent improvements, I feel it’s appropriate to write an updated review. I believe the improvements are a direct result of staff being allocated, on a permanent basis, to a particular room, thus improving teamwork, giving staff a sense of pride and ownership. Improved communication is demonstrated by residents receiving more personalised individualised care as staff are now able to really get to know their residents. Communication between staff and residents, families and friends has definitely improved, I have always felt welcome but now really feel part of the team. Previous concerns have been acknowledged and dealt with immediately this gives me the confidence to be able to discuss any matters arising in the future which is reassuring. Residents’ activities still need improvement, but already care staff have taken the initiative by developing a sensory area amongst other things to address this issue. The (pending) appointment of an activities coordinator will also help to address this issue.
23 January 2020
The staff at La Fontana are helpful and do treat each patient as an individual. I could not do their job. Generally speaking, they are kind and constantly aware of where each patient is and if they are calm and content as possible under the circumstances.
23 January 2020
My mother has been a resident for 6 years, during this time she has been continually well cared for. My sister and I are welcomed by staff at every visit, any questions are answered and we are generally happy with every aspect of care given. The management is approachable and very helpful and I'm very happy that La Fontana is my mother's home. Thank you.