Submit a Review for Alderwood Care Home
39 Essex Hall Road, Colchester, CO1 1ZP
View Full Details of Alderwood Care HomeLatest Reviews for Alderwood Care Home
03 April 2025
The care my mother receives at Alderwood is exceptional. It is an outstanding care home led by an outstanding manager. The wonderful lifestyle team ensure mum has a wide range of activities to take part in daily and mum really enjoys these social interactions. Mum regularly goes on interesting trips which she loves, most recently to a Colchester ladies football match. The attention to detail in marking special occasions is lovely to see. Christmas transformed the home into a winter wonderland which gave a lot of joy to mum and I'm sure the other residents. Everyone's birthday is celebrated and they are made to feel very special. The care staff are kind, caring,happy, compassionate and respectful of the residents and very welcoming to me when I visit (almost daily). Alderwood is clean, bright and well cared for, it feels warm and homely. The grounds are beautifully maintained and the gardens are a lovely place to send time enjoying visits in. The meals provided are excellent and mum always comments on how nice the food is!
04 December 2024
Alderwood is led by a lady whom I have found to be both one of the kindest and most professional human beings I have ever met. She is a qualified nurse who has a ceaseless inner drive to do whatever is humanly possible for each and every resident's health, happiness and comfort. She leads from the front by ensuring all her team members embody her values. My father received incredible care and felt safe and happy and fully involved in decisions around his health. The Alderwood team sensitively involved Dad in everyday and significant decisions. He was delighted at the many in-room celebrations Alderwood provided for him on special occasions. My mother also moved to Alderwood and became at ease extremely quickly thanks to the expert carers on the dementia floor. I have not seen Mum so settled and laughing so often for many years. In summary, I have found Alderwood to be an oasis of comfort, kindness and professional care and can recommend it with no reservations.
11 November 2024
Since my mum came to Alderwood Care Home she has gone from being very unhappy to absolutely loving it in Alderwood. At her last care home, she was neglected and this resulted in a broken hip! Moving her to Alderwood was the best thing I did. She will now end her days solely in the knowledge of being in the best place. Thank you.
22 July 2024
My son has been in care for some 32 years, ever since undergoing a botch operation on the brain. Prior to becoming a resident at Alderwood Care Home his condition, both physical and mental had deteriorated to the point of being in a semi-vegetative state. Since being at Alderwood his condition has improved dramatically, both physically and mentally and his quality of life has improved. All this is due to the care provided by the staff and management at Alderwood.
27 February 2024
I came to see my dear friend for her birthday, 90 years old! I am a regular visitor to my friend. Classy, brilliant and wonderful attention to detail to the amazing birthday lunch and homemade birthday cake was just fantastic. Thank you so very much, I always look forward to coming to Alderwood, the staff are wonderful, so kind and thoughtful.
23 January 2024
I have always found the staff at Alderwood to be courteous caring and informative towards family partners and friends of our loved ones, the care offered to the residents is as you would expect outstanding.
22 January 2024
My husband has been wonderfully cared for since his arrival. He is always smiling and relaxed. The constant stimulation of the activities and interactions with the staff is really helping him. He is very happy in his room which is beautifully decorated and well furnished. I am relaxed knowing that my husband's needs are being addressed on a daily basis. The very best care I could wish for him.
22 January 2024
The whole staff of the care home are committed to the well-being of the residents and their families. We have become members of a very large and loving family where everybody is important. Nothing is too much trouble.
22 January 2024
I have nothing but admiration for the way this establishment is run. The residents are content and happy. We visit at various times during the day and the service is always excellent. The staff are excellent and nothing is too much trouble for the residents.
22 January 2024
The team at Alderwood are amazing. They are dedicated to taking care of the residents and their families. I know Mum is safe, cared for and loved. The team go the extra mile to create special memories for everyone.
16 January 2024
Can't praise everyone at Alderwood enough. Such a huge amount of care and work to give everyone a wonderful Christmas. My parents are doing things we could never dream of doing with them at home. They are treated with dignity, love and care. I couldn't wish for them to be in a better place. Thank you.
16 January 2024
Having had dementia for the last 12 years, my mother has received respite care in several care homes as well as private care with family so I think I can say with some authority, the care provided by Alderwood Care Home is exceptional and far exceeds the care she received previously. The staff are all amazing as is the home, its garden, the food and the range of many daily activities. I only wish my mother had been a resident here much sooner.
27 November 2023
At Alderwood, there is an ethos of engagement and self-expression. The team know each resident and works to make sure that they settle in comfortably. The ethos of engagement and empowerment creates a tremendously happy atmosphere and there is no question of a lack of capacity preventing residents from doing the things that they enjoy. The team create an environment which is safe, humorous and fun. The team were loving, caring, generous, humorous, patient, supportive, authentic and compassionate. She never lost her dignity and she loved these people but much more importantly they loved her, their care went way beyond the professionalism of just caring for bodily functions. As she became ill the team stepped up another gear and I can never express enough our thanks for the care that the whole family received at the end of my mother's life. She died peacefully surrounded by love and compassion. We will never forget this team of people. Thank you.
24 November 2023
My husband has now been a resident at Alderwood for almost 17 months and during all that time he has had top quality care from care staff who have taken time to know him as an individual and adjust to his moods. Both he and I have been able to feel at home and I have always felt welcomed as a family member when there visiting. There are always lots of activities going on which family and friends are welcome to engage in, as well as special days arranged specially for us to come and join in. Having experienced several other care homes I can honestly say that Alderwood stands head and shoulders above any of them and I would and do recommend it to anyone who might be considering care for a family member. I am just so grateful that they had a room vacant for my husband in our hour of need.
24 November 2023
My aunt moved into the Alderwood Care Home almost three years ago. All the staff were so helpful in making her feel at home and easing her transition from independent living to living in a care home. As her health has deteriorated over the years, they have done all they can to help her adapt to her changing needs. As a family, we feel very confident that all her needs are met and know that we can visit at any time and that there is always someone who can answer any questions we may have. The atmosphere is happy and positive and we are very grateful to all the staff.
21 November 2023
Alderwood Care Home has been the best care provider for my mum. She is treated with love and care. The team are all fantastic and meets her ever-changing needs with understanding, kindness and joy. From cleaner to care home manager you get a joyful, friendly welcome. My mum feels like she is on permanent holiday, with fabulous meals, entertainment and well-considered events.
20 November 2023
We cannot thank all the staff at departments at Alderwood Care Home enough for all their hard work, love, kindness, support and dedication not only to our mum but to us, as a family, as well. What an amazing team you have, keep doing what you all do best.
17 November 2023
My mother has been at Alderwood Care Home for nearly two years now. She has dementia and at the age of 97, is very cantankerous! The manager and all staff in this wonderful home are exceptional and I can’t thank them enough for their care and compassion at all times. An exceptional care home.
17 November 2023
Alderwood is the only place my mother-in-law would like to be other than her own home. She has dementia, but recognises Alderwood is now her permanent home. The staff are caring and kind under the supervision of their excellent manager. The food is excellent, well served and presented. Equipment enabling my mother-in-law to partake in activities and rest is excellent. It is also comforting for the family to know a local GP visits regularly.
17 November 2023
Wonderful care from the staff at Alderwood Care Home over the past four years. They showed special care and sensitivity in the last few days of my dad's life. He was treated with dignity and we, as family, were kept informed and made welcome.
Latest Reviews for Alderwood Care Home
03 April 2025
The care my mother receives at Alderwood is exceptional. It is an outstanding care home led by an outstanding manager. The wonderful lifestyle team ensure mum has a wide range of activities to take part in daily and mum really enjoys these social interactions. Mum regularly goes on interesting trips which she loves, most recently to a Colchester ladies football match. The attention to detail in marking special occasions is lovely to see. Christmas transformed the home into a winter wonderland which gave a lot of joy to mum and I'm sure the other residents. Everyone's birthday is celebrated and they are made to feel very special. The care staff are kind, caring,happy, compassionate and respectful of the residents and very welcoming to me when I visit (almost daily). Alderwood is clean, bright and well cared for, it feels warm and homely. The grounds are beautifully maintained and the gardens are a lovely place to send time enjoying visits in. The meals provided are excellent and mum always comments on how nice the food is!
04 December 2024
Alderwood is led by a lady whom I have found to be both one of the kindest and most professional human beings I have ever met. She is a qualified nurse who has a ceaseless inner drive to do whatever is humanly possible for each and every resident's health, happiness and comfort. She leads from the front by ensuring all her team members embody her values. My father received incredible care and felt safe and happy and fully involved in decisions around his health. The Alderwood team sensitively involved Dad in everyday and significant decisions. He was delighted at the many in-room celebrations Alderwood provided for him on special occasions. My mother also moved to Alderwood and became at ease extremely quickly thanks to the expert carers on the dementia floor. I have not seen Mum so settled and laughing so often for many years. In summary, I have found Alderwood to be an oasis of comfort, kindness and professional care and can recommend it with no reservations.
11 November 2024
Since my mum came to Alderwood Care Home she has gone from being very unhappy to absolutely loving it in Alderwood. At her last care home, she was neglected and this resulted in a broken hip! Moving her to Alderwood was the best thing I did. She will now end her days solely in the knowledge of being in the best place. Thank you.
22 July 2024
My son has been in care for some 32 years, ever since undergoing a botch operation on the brain. Prior to becoming a resident at Alderwood Care Home his condition, both physical and mental had deteriorated to the point of being in a semi-vegetative state. Since being at Alderwood his condition has improved dramatically, both physically and mentally and his quality of life has improved. All this is due to the care provided by the staff and management at Alderwood.
27 February 2024
I came to see my dear friend for her birthday, 90 years old! I am a regular visitor to my friend. Classy, brilliant and wonderful attention to detail to the amazing birthday lunch and homemade birthday cake was just fantastic. Thank you so very much, I always look forward to coming to Alderwood, the staff are wonderful, so kind and thoughtful.
23 January 2024
I have always found the staff at Alderwood to be courteous caring and informative towards family partners and friends of our loved ones, the care offered to the residents is as you would expect outstanding.
22 January 2024
My husband has been wonderfully cared for since his arrival. He is always smiling and relaxed. The constant stimulation of the activities and interactions with the staff is really helping him. He is very happy in his room which is beautifully decorated and well furnished. I am relaxed knowing that my husband's needs are being addressed on a daily basis. The very best care I could wish for him.
22 January 2024
The whole staff of the care home are committed to the well-being of the residents and their families. We have become members of a very large and loving family where everybody is important. Nothing is too much trouble.
22 January 2024
I have nothing but admiration for the way this establishment is run. The residents are content and happy. We visit at various times during the day and the service is always excellent. The staff are excellent and nothing is too much trouble for the residents.
22 January 2024
The team at Alderwood are amazing. They are dedicated to taking care of the residents and their families. I know Mum is safe, cared for and loved. The team go the extra mile to create special memories for everyone.
16 January 2024
Can't praise everyone at Alderwood enough. Such a huge amount of care and work to give everyone a wonderful Christmas. My parents are doing things we could never dream of doing with them at home. They are treated with dignity, love and care. I couldn't wish for them to be in a better place. Thank you.
16 January 2024
Having had dementia for the last 12 years, my mother has received respite care in several care homes as well as private care with family so I think I can say with some authority, the care provided by Alderwood Care Home is exceptional and far exceeds the care she received previously. The staff are all amazing as is the home, its garden, the food and the range of many daily activities. I only wish my mother had been a resident here much sooner.
27 November 2023
At Alderwood, there is an ethos of engagement and self-expression. The team know each resident and works to make sure that they settle in comfortably. The ethos of engagement and empowerment creates a tremendously happy atmosphere and there is no question of a lack of capacity preventing residents from doing the things that they enjoy. The team create an environment which is safe, humorous and fun. The team were loving, caring, generous, humorous, patient, supportive, authentic and compassionate. She never lost her dignity and she loved these people but much more importantly they loved her, their care went way beyond the professionalism of just caring for bodily functions. As she became ill the team stepped up another gear and I can never express enough our thanks for the care that the whole family received at the end of my mother's life. She died peacefully surrounded by love and compassion. We will never forget this team of people. Thank you.
24 November 2023
My husband has now been a resident at Alderwood for almost 17 months and during all that time he has had top quality care from care staff who have taken time to know him as an individual and adjust to his moods. Both he and I have been able to feel at home and I have always felt welcomed as a family member when there visiting. There are always lots of activities going on which family and friends are welcome to engage in, as well as special days arranged specially for us to come and join in. Having experienced several other care homes I can honestly say that Alderwood stands head and shoulders above any of them and I would and do recommend it to anyone who might be considering care for a family member. I am just so grateful that they had a room vacant for my husband in our hour of need.
24 November 2023
My aunt moved into the Alderwood Care Home almost three years ago. All the staff were so helpful in making her feel at home and easing her transition from independent living to living in a care home. As her health has deteriorated over the years, they have done all they can to help her adapt to her changing needs. As a family, we feel very confident that all her needs are met and know that we can visit at any time and that there is always someone who can answer any questions we may have. The atmosphere is happy and positive and we are very grateful to all the staff.
21 November 2023
Alderwood Care Home has been the best care provider for my mum. She is treated with love and care. The team are all fantastic and meets her ever-changing needs with understanding, kindness and joy. From cleaner to care home manager you get a joyful, friendly welcome. My mum feels like she is on permanent holiday, with fabulous meals, entertainment and well-considered events.
20 November 2023
We cannot thank all the staff at departments at Alderwood Care Home enough for all their hard work, love, kindness, support and dedication not only to our mum but to us, as a family, as well. What an amazing team you have, keep doing what you all do best.
17 November 2023
My mother has been at Alderwood Care Home for nearly two years now. She has dementia and at the age of 97, is very cantankerous! The manager and all staff in this wonderful home are exceptional and I can’t thank them enough for their care and compassion at all times. An exceptional care home.
17 November 2023
Alderwood is the only place my mother-in-law would like to be other than her own home. She has dementia, but recognises Alderwood is now her permanent home. The staff are caring and kind under the supervision of their excellent manager. The food is excellent, well served and presented. Equipment enabling my mother-in-law to partake in activities and rest is excellent. It is also comforting for the family to know a local GP visits regularly.
17 November 2023
Wonderful care from the staff at Alderwood Care Home over the past four years. They showed special care and sensitivity in the last few days of my dad's life. He was treated with dignity and we, as family, were kept informed and made welcome.