Submit a Review for Southborough Care Home
9 & 11 Southborough Road, Chelmsford, CM2 0AG
View Full Details of Southborough Care HomeLatest Reviews for Southborough Care Home
10 November 2023
Southborough Care Home I have found to be excellent in all areas, the care and attention they have shown to my aunt has been faultless and I would recommend the home to all. The staff are very professional and caring.
09 November 2023
A safe environment for my sister. Looked after at home feeling. Great communication. Informed of any issues. My sister is happy and content here.
31 October 2023
My initial impression was that it was a very friendly care home. The day rooms were cosy and comfortable, and the patient's rooms were clean and tidy. The staff were caring, attentive and always ready to assist with the needs of the patients. I would therefore have no hesitation in recommending this care home.
04 December 2020
From day one of our Grandmother going into Southborough Care Home, we have found the staff to be friendly, helpful and professional. Our relation continues to be cared for to a very high standard. I would recommend the care home to anyone.
19 November 2020
I am completing this review as my dad would find difficulty in completing the form. I have found the staff are co-operative, helpful and responsive. There appears to be a good choice of meals, and medical issues are dealt with promptly. Staff appear to have a good awareness of the needs of the residents. Dad does get muddled at times and needs encouragement to be involved in activities and conversations.
19 November 2020
The manager of Southborough Care Home is very aware of her responsibilities. She takes care to understand the residents need and are helpful to relatives. Staff are polite and understanding.
19 November 2020
My mother has only recently taken up residence at Southborough following a recommendation. From the outset, the welcome was sincere, and the attitude towards Mum was overwhelmingly caring. Nothing was too much trouble. Videos and photos were sent, which assured us that Mum was happy and thriving. My brother and I have noticed that Mum is relaxed and comfortable with her surroundings. I could not speak more highly of the owner and her team.
19 November 2020
Mum has lived at Southborough Care Home for three years. During this time, the staff have shown her care, dignity and respect. They practise a holistic approach to care; giving and take time to really get to know their residents. They know the values that are important to our family and help Mum achieve them. We are so grateful to every member of staff for keeping Mum safe this year.
18 November 2020
I wish to say how very blessed I feel to be in this excellent care home. To feel really cared for and never feeling lonely. I do try to be helpful whenever I can - I am truly grateful.
18 November 2020
My mum has been un Southborough Care Home for nearly three years, and I can't praise enough. The care she gets is outstanding from the amazing management and staff to the lovely home-cooked meals. My mum has been so happy there and is looked after, and her needs met in every way. I would recommend this care home to everyone; it is fantastic, so caring and friendly to clients and their family.
09 September 2016
My mother has been a resident since 2010- my father joined her in April 2016. My mother has advanced Alzheimer's /dementia- she is in her own room, receives regular meals and the standards of care from staff is good. My father is full of praise for the home and frequently declares his satisfaction in being a resident in recent weeks. I and my brothers are regular visitors and find the staff cheerful and welcoming. The rooms occupied by my parents are clean, bright and made personal to them. My only concern is that my mother is left for considerable periods of time alone without stimulation.
04 July 2016
From my very first visit, I and any visitors that have subsequently been looking at the home have always been greeted and treated with friendly courtesy and offered refreshments. Family and friends have as I have all been surprised and pleased to see how quickly my husband has settled happily into the home, with no problems having to return. He enjoys a walk and sitting in the garden there. He is kept clean and shaved with trimmed hair, very presentable and dressed in suitable clothes. He looks very well looked after and has unusually gained weight. The security is excellent, so very necessary. It is a great relief to see him so relaxed and comfortable for which I am very grateful.
28 June 2016
My mother was admitted to Southborough following a series of falls, hospitalisation and was then unable to cope at home. Southborough have made her very welcome and she is happy there. The home is immaculately clean, food all home cooked with excellent choices at all meal times. Her room is lovely, with en-suite. They even provided a special air mattress to make her more comfortable. Staff are so friendly, informative and caring - can't do enough to help.We are so pleased we decided to place her at Southborough.She is so well looked after and in safe capable hands. We would not hesitate to recommend this to future residents and their families.
Latest Reviews for Southborough Care Home
10 November 2023
Southborough Care Home I have found to be excellent in all areas, the care and attention they have shown to my aunt has been faultless and I would recommend the home to all. The staff are very professional and caring.
09 November 2023
A safe environment for my sister. Looked after at home feeling. Great communication. Informed of any issues. My sister is happy and content here.
31 October 2023
My initial impression was that it was a very friendly care home. The day rooms were cosy and comfortable, and the patient's rooms were clean and tidy. The staff were caring, attentive and always ready to assist with the needs of the patients. I would therefore have no hesitation in recommending this care home.
04 December 2020
From day one of our Grandmother going into Southborough Care Home, we have found the staff to be friendly, helpful and professional. Our relation continues to be cared for to a very high standard. I would recommend the care home to anyone.
19 November 2020
I am completing this review as my dad would find difficulty in completing the form. I have found the staff are co-operative, helpful and responsive. There appears to be a good choice of meals, and medical issues are dealt with promptly. Staff appear to have a good awareness of the needs of the residents. Dad does get muddled at times and needs encouragement to be involved in activities and conversations.
19 November 2020
The manager of Southborough Care Home is very aware of her responsibilities. She takes care to understand the residents need and are helpful to relatives. Staff are polite and understanding.
19 November 2020
My mother has only recently taken up residence at Southborough following a recommendation. From the outset, the welcome was sincere, and the attitude towards Mum was overwhelmingly caring. Nothing was too much trouble. Videos and photos were sent, which assured us that Mum was happy and thriving. My brother and I have noticed that Mum is relaxed and comfortable with her surroundings. I could not speak more highly of the owner and her team.
19 November 2020
Mum has lived at Southborough Care Home for three years. During this time, the staff have shown her care, dignity and respect. They practise a holistic approach to care; giving and take time to really get to know their residents. They know the values that are important to our family and help Mum achieve them. We are so grateful to every member of staff for keeping Mum safe this year.
18 November 2020
I wish to say how very blessed I feel to be in this excellent care home. To feel really cared for and never feeling lonely. I do try to be helpful whenever I can - I am truly grateful.
18 November 2020
My mum has been un Southborough Care Home for nearly three years, and I can't praise enough. The care she gets is outstanding from the amazing management and staff to the lovely home-cooked meals. My mum has been so happy there and is looked after, and her needs met in every way. I would recommend this care home to everyone; it is fantastic, so caring and friendly to clients and their family.
09 September 2016
My mother has been a resident since 2010- my father joined her in April 2016. My mother has advanced Alzheimer's /dementia- she is in her own room, receives regular meals and the standards of care from staff is good. My father is full of praise for the home and frequently declares his satisfaction in being a resident in recent weeks. I and my brothers are regular visitors and find the staff cheerful and welcoming. The rooms occupied by my parents are clean, bright and made personal to them. My only concern is that my mother is left for considerable periods of time alone without stimulation.
04 July 2016
From my very first visit, I and any visitors that have subsequently been looking at the home have always been greeted and treated with friendly courtesy and offered refreshments. Family and friends have as I have all been surprised and pleased to see how quickly my husband has settled happily into the home, with no problems having to return. He enjoys a walk and sitting in the garden there. He is kept clean and shaved with trimmed hair, very presentable and dressed in suitable clothes. He looks very well looked after and has unusually gained weight. The security is excellent, so very necessary. It is a great relief to see him so relaxed and comfortable for which I am very grateful.
28 June 2016
My mother was admitted to Southborough following a series of falls, hospitalisation and was then unable to cope at home. Southborough have made her very welcome and she is happy there. The home is immaculately clean, food all home cooked with excellent choices at all meal times. Her room is lovely, with en-suite. They even provided a special air mattress to make her more comfortable. Staff are so friendly, informative and caring - can't do enough to help.We are so pleased we decided to place her at Southborough.She is so well looked after and in safe capable hands. We would not hesitate to recommend this to future residents and their families.