1 Balham New Road, London, SW12 9PH
View Full Details of Bhakti Shyama Care CentreOver the first month of stay here, my grandmother has settled in well. She seems to be receiving good care and the staff are treating her well. I hear that she is eating well and being cooperative when taking instructions from staff, i.e. when going for shower/getting dressed etc.
Our experience at Bhakti Shyama Care Centre has been great. Our grandma has received exceptional care. The manager is absolutely brilliant. The staff have been very caring and accommodating to our grandma. We, as a family, are very grateful and glad she's under the care of the manager and her team.
Absolutely fantastic, very friendly, warm greetings. My mother has been looked after 100%.
My father-in-law has been in this care home for three years. We have a wonderful relationship with the carers and the manager. The care for my father is excellent and I am so grateful for the peace that the carers give us every time we come to visit Dad. The food is plenty and varied and my father enjoys it.
Excellent care provided to my mother. Delicious, tasty, freshly cooked vegetarian food served every day and all day along with good activities and a religious atmosphere. Excellent care provided by the nurse. Wish her a well-deserved holiday and safe journey back home and waiting to welcome her back to the UK to continue her service here. Many thanks to all staff. Kind regards.
Care support is very well provided, linguistic skills are good and mainly the environment is very good as it gets you connected to your roots as where you were born and you feel at home in this care home here in the capital city of England.
The staff at Bhakti Shyama have always (and continue) to take great care of my mother. They understand her as a person and know her requirements very well. The manager consistently and lovingly reviews Mum and her medication. They take all the family's opinions into consideration.
I think the carers need to be trained on a regular basis. One member of staff needs to be in touch with a member of the family with updates. Some staff are not suitable to be carers, lack of training.
Great care is given to residents. Carers work very hard. Management is excellent. The only thing is my father's room needs to be addressed - the carpet needs to be replaced and the ensuite needs to be refurbished and mould-free. Other than this, Bhakti Shyama takes effort in the job they do and the service they provide. The food is also very good.
Although my mother-in-law's placement started off with clear expectations and high hopes, unfortunately, these were unmet in many ways. On the face of it, this nursing home appeared to be welcoming and caring but within an incredibly short space of time, it became apparent this was not the case. The healthcare assistants are mostly friendly and appear to be largely keen to do a good job. However, there seems to be reticence and complacency on the part of the leadership and management team. The most dedicated people seem to be a husband and wife, both trained nurses who are, unfortunately, only agency staff.
My Grandmother moved into Bhakti in the spring of 2016. Bhakti provided an exceptional level of care. All the carers were very professional, caring and carried out their duties with a smile. My Grandmother often commented positively on all aspects of her care and was particularly happy with the meals provided. From September 2016 my Gran's health started to deteriorate due to age and Bhakti continued to maintain their high care standards and support us as a family by assisting us with hospital appointments. I would like to thank the entire Team and Management at Bhakti. Keep up the good work!
Over the first month of stay here, my grandmother has settled in well. She seems to be receiving good care and the staff are treating her well. I hear that she is eating well and being cooperative when taking instructions from staff, i.e. when going for shower/getting dressed etc.
Our experience at Bhakti Shyama Care Centre has been great. Our grandma has received exceptional care. The manager is absolutely brilliant. The staff have been very caring and accommodating to our grandma. We, as a family, are very grateful and glad she's under the care of the manager and her team.
Absolutely fantastic, very friendly, warm greetings. My mother has been looked after 100%.
My father-in-law has been in this care home for three years. We have a wonderful relationship with the carers and the manager. The care for my father is excellent and I am so grateful for the peace that the carers give us every time we come to visit Dad. The food is plenty and varied and my father enjoys it.
Excellent care provided to my mother. Delicious, tasty, freshly cooked vegetarian food served every day and all day along with good activities and a religious atmosphere. Excellent care provided by the nurse. Wish her a well-deserved holiday and safe journey back home and waiting to welcome her back to the UK to continue her service here. Many thanks to all staff. Kind regards.
Care support is very well provided, linguistic skills are good and mainly the environment is very good as it gets you connected to your roots as where you were born and you feel at home in this care home here in the capital city of England.
The staff at Bhakti Shyama have always (and continue) to take great care of my mother. They understand her as a person and know her requirements very well. The manager consistently and lovingly reviews Mum and her medication. They take all the family's opinions into consideration.
I think the carers need to be trained on a regular basis. One member of staff needs to be in touch with a member of the family with updates. Some staff are not suitable to be carers, lack of training.
Great care is given to residents. Carers work very hard. Management is excellent. The only thing is my father's room needs to be addressed - the carpet needs to be replaced and the ensuite needs to be refurbished and mould-free. Other than this, Bhakti Shyama takes effort in the job they do and the service they provide. The food is also very good.
Although my mother-in-law's placement started off with clear expectations and high hopes, unfortunately, these were unmet in many ways. On the face of it, this nursing home appeared to be welcoming and caring but within an incredibly short space of time, it became apparent this was not the case. The healthcare assistants are mostly friendly and appear to be largely keen to do a good job. However, there seems to be reticence and complacency on the part of the leadership and management team. The most dedicated people seem to be a husband and wife, both trained nurses who are, unfortunately, only agency staff.
My Grandmother moved into Bhakti in the spring of 2016. Bhakti provided an exceptional level of care. All the carers were very professional, caring and carried out their duties with a smile. My Grandmother often commented positively on all aspects of her care and was particularly happy with the meals provided. From September 2016 my Gran's health started to deteriorate due to age and Bhakti continued to maintain their high care standards and support us as a family by assisting us with hospital appointments. I would like to thank the entire Team and Management at Bhakti. Keep up the good work!