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Lamb Street, Cramlington, NE23 6XF
View Full Details of Astor Lodge ViewLatest Reviews for Astor Lodge View
06 February 2025
Very well looked after by caring lovely staff. Only slight problem, hot food served on cool plates, suggest a heated cabinet.
31 January 2025
My mum has only been in the lodge for a couple of months. I feel since moving her care just isn't the same. Some days I go she's covered in food, her bedding is quite often dirty, covered in food and sometimes faeces. I don't feel she's a little neglected with her hygiene. I asked before Christmas if she could have her hair cut and facial hair removed which didn't get done. Overall a bit disappointed.
21 November 2022
My mam went into care in May 2022, as her dementia worsened, and she found it very difficult to come to terms with her situation, however through the relentless efforts of the care team at Astor Lodge she is now settling into this new phase of her life. As a family we are extremely grateful that we can now rest assured that our mam is being well looked after in a friendly, safe and caring environment.
24 February 2020
Staff very friendly and helpful. Good standard of care and attention.
19 February 2019
Astor View has made my Mam's last few months very comfortable. They took care of her with dignity and love. My Mam was very happy there. The only downside is the laundry. Clothes never looked ironed and belongings seem to get lost.
19 February 2019
Have been at Astor View for several months, both as residential and now nursing. Never expecting I would end up in care, I have had to adapt to a new way of life. The care and consideration given to me is first rate and although many of the residents are bed bound and with dementia etc, I have tried to mix as best I can. I get plenty of encouragement from management and staff. I would not have made the progress I have on my own.
03 December 2018
My mother is taken very good care of at Astor Lodge View care home and she enjoys the food and other residents can often come in to say hello and make friends. Her room is cleaned daily and the staff and management are extremely good and kind to my mam. I can now relax a lot more knowing my mam is being well cared for and looked after by the manager and all the nursing and care staff.
14 June 2018
I love the staff and the care provided.
27 July 2017
All the staff are wonderful.
18 July 2017
Most of the staff are pleasant and helpful but I have not seen the manager since admission. Unit manager very unhelpful. Room smells of urine. Asked for the carpet to be cleaned as it stinks but this hasn't been done.
17 July 2017
Mum has been resident here for 7 months following a fall which resulted in a long hospital stay. The staff are lovely and nothing is too much trouble. The food is excellent and there is plenty to eat. Someone pops in to see if mum needs anything at least every hour, frequently more often. The rooms are comfortable and kept very clean. Overall an excellent home which I would recommend to others.
30 June 2017
The staff are amazing and kind and go above and beyond, even coming in on days off. They are just amazing.
Latest Reviews for Astor Lodge View
06 February 2025
Very well looked after by caring lovely staff. Only slight problem, hot food served on cool plates, suggest a heated cabinet.
31 January 2025
My mum has only been in the lodge for a couple of months. I feel since moving her care just isn't the same. Some days I go she's covered in food, her bedding is quite often dirty, covered in food and sometimes faeces. I don't feel she's a little neglected with her hygiene. I asked before Christmas if she could have her hair cut and facial hair removed which didn't get done. Overall a bit disappointed.
21 November 2022
My mam went into care in May 2022, as her dementia worsened, and she found it very difficult to come to terms with her situation, however through the relentless efforts of the care team at Astor Lodge she is now settling into this new phase of her life. As a family we are extremely grateful that we can now rest assured that our mam is being well looked after in a friendly, safe and caring environment.
24 February 2020
Staff very friendly and helpful. Good standard of care and attention.
19 February 2019
Astor View has made my Mam's last few months very comfortable. They took care of her with dignity and love. My Mam was very happy there. The only downside is the laundry. Clothes never looked ironed and belongings seem to get lost.
19 February 2019
Have been at Astor View for several months, both as residential and now nursing. Never expecting I would end up in care, I have had to adapt to a new way of life. The care and consideration given to me is first rate and although many of the residents are bed bound and with dementia etc, I have tried to mix as best I can. I get plenty of encouragement from management and staff. I would not have made the progress I have on my own.
03 December 2018
My mother is taken very good care of at Astor Lodge View care home and she enjoys the food and other residents can often come in to say hello and make friends. Her room is cleaned daily and the staff and management are extremely good and kind to my mam. I can now relax a lot more knowing my mam is being well cared for and looked after by the manager and all the nursing and care staff.
14 June 2018
I love the staff and the care provided.
27 July 2017
All the staff are wonderful.
18 July 2017
Most of the staff are pleasant and helpful but I have not seen the manager since admission. Unit manager very unhelpful. Room smells of urine. Asked for the carpet to be cleaned as it stinks but this hasn't been done.
17 July 2017
Mum has been resident here for 7 months following a fall which resulted in a long hospital stay. The staff are lovely and nothing is too much trouble. The food is excellent and there is plenty to eat. Someone pops in to see if mum needs anything at least every hour, frequently more often. The rooms are comfortable and kept very clean. Overall an excellent home which I would recommend to others.
30 June 2017
The staff are amazing and kind and go above and beyond, even coming in on days off. They are just amazing.