Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Bridle Lodge

stars
stars 04 March 2022
We think that the care our son receives is excellent. The manager and staff are very thoughtful and experienced. They think about what our son likes to do. They deal with his challenging behaviours with patience and tolerance. They make sure he is entertained, both within the home and on external outings. We are altogether really pleased with his progress and care so far. The challenge to the manager and staff is to maintain this high standard. Ongoing training will be a key element to this.
Review from Simon H (Father of Resident/Service User)
stars
stars 03 March 2022
We are very pleased with the manager and staff that care for our son. He has only been there a few months but seems to have settled in really well and is happy there. The manager and staff are doing an excellent job. Any problems and health issues are dealt with asap. Keep up the good work.
Review from Donna H (Mother of Resident/Service User)
stars
stars 01 March 2022
The service provided to my son is fantastic. It really is an excellent care home with staff whose care for my son is exemplary. The facilities are to a high standard and my son is very happy there so much so that whenever he comes home for lunch he wants to get back to Bridle Lodge as soon as possible.
Review from Tony V (Father of Resident/Service User)
stars
stars 25 February 2022
We are very pleased with the Excellent management and superb Staff who make you very welcome. The Service users seem happy in the place. Any problems are dealt with straight away. Thank you so very much to you all.
Review from Janet H (Mother of Resident/Service User)
stars
stars 25 February 2022
We are pleased with the care our son receives, he seems very settled thanks to the attention of the manager. The manager and staff work very hard at making the unit work. The staff are always welcoming and always on hand to listen to any of our concerns.
Review from Derek H (Father of Resident/Service User)