Submit a Review for Acacia Mews Care Home - Avery Healthcare
St Albans Road East, Hatfield, AL10 0FJ
View Full Details of Acacia Mews Care Home - Avery HealthcareLatest Reviews for Acacia Mews Care Home - Avery Healthcare
19 March 2025
Dad has been settling in to Acacia Mews. The staff have been excellent - patient, understanding and considerate, Dad has dementia and they have worked hard to help him integrate and settle in.
10 March 2025
The initial arrival mum was very stressed about staying but I can honestly say the staff are amazing and calmed mum down and she is so happy here. She has made friends, taken part in activities and now has a new lease of life at 90 years old. We are all so happy we found Acacia Mews Care Home and thoroughly recommend.
10 March 2025
I am incredibly grateful for the level of care the manager and her team have provided my grandma as she settles into Acacia Mews. We are happy she is safe and getting involved with all the activities. All the staff have been so kind to my family. This is the best care home I have ever visited. Thank you!
05 March 2025
Acacia Mews holds a dear place in my heart. My mother's last few years were made special from the care and dignity she received here. The staff and management were always thinking and caring about the residents. thank you for all your kindness and support.
03 March 2025
My brother was admitted to Acacia Mews Care Home, Hatfield, in August 2024. His parkinsons disease was acute at this stage, no longer noble. He died in the home on 26.01.2025. The care latterly was excellent! He required nursing/hospice level attention, which he received. He died comfortably and in no pain. Such a relief to know that so well managed by the home.
21 February 2025
My Uncle came to Acacia Mews and was very well looked after. The location was great and the staff were amazing. He stayed till the end and he was looked after brilliantly. I would highly recommend Acacia Mews on every level. I did not have one criticism. I was so impressed with the care and dedication my Uncle received. Thank you all so much.
31 January 2025
Very welcoming and friendly. Staff very polite and caring areas are clean and tidy.
29 January 2025
Mother is being cared for very well. Lived here for over 2 years. The manager is always approachable and helpful in all matters. Mother appears happy here, so peace of mind when away.
27 January 2025
My mother was very happy at Acacia Mews Care Home and received excellent care. All of the staff were caring and kind and very good at communicating with us, as well as her. She enjoyed the food and events such as the children from the local primary school singing at Christmas. Thank you so much.
27 January 2025
Mum received excellent care and was very fond of all the staff who were so kind to her. She was very happy here and enjoyed the food and entertainment provided.
27 January 2025
Mum has been here since May last year on the dementia floor. She seems settled and happy to be here. The staff are lovely, always happy to help with any concerns that may arise. They also keep you well informed of any health issues that occur. It is very clean and tidy and a great choice of food for the residents.
10 January 2025
We were concerned my mother would not settle for a while but visited two days after admission, she was in the dining room having lunch, looking very bright and cheerful. She had also joined in an exercise class. The lady greeted us on arrival with such positive updates, we were absolutely delighted. The staff have been supportive and positive. The facilities are first-class, environment is calm and welcoming.
30 December 2024
My mother is very settled and likes the home, she is always commenting on how nice it is and how lovely the staff are. As a family we find the home and staff friendly and caring and we feel my mother is living in a lovely environment. We also feel the ground floor suits her better than the second floor.
26 November 2024
Everyone has been absolutely wonderful. The care and support have been first-class.
19 November 2024
The staff are very helpful and supportive in getting Dad settled in. Dad has been observed by me to greatly improve his mobility and social aspect and it is great to see him flourish in a caring, helpful and supportive environment.
05 November 2024
The staff have been very kind in looking after my mum. The home was very comfortable and a happy place.
05 November 2024
We really appreciate how well looked after Mum was. She was safe, warm, well-fed and well-looked after. The staff were kind, friendly and helpful.
23 October 2024
I am really pleased with the exceptional are my father-in-law has received. The staff are very professional, helpful and kind.
21 October 2024
The care my father has received has been exceptional. All the staff are cheerful and helpful and there seems to be enough of them to cope well. The management have also been brilliant and prepared to go the extra mile. The key is that everyone seems to really care about the residents
21 October 2024
I am completely assured and confident that my husband is receiving the best possible care by first-class staff. He is warm and comfortable in a happy environment.
Latest Reviews for Acacia Mews Care Home - Avery Healthcare
19 March 2025
Dad has been settling in to Acacia Mews. The staff have been excellent - patient, understanding and considerate, Dad has dementia and they have worked hard to help him integrate and settle in.
10 March 2025
The initial arrival mum was very stressed about staying but I can honestly say the staff are amazing and calmed mum down and she is so happy here. She has made friends, taken part in activities and now has a new lease of life at 90 years old. We are all so happy we found Acacia Mews Care Home and thoroughly recommend.
10 March 2025
I am incredibly grateful for the level of care the manager and her team have provided my grandma as she settles into Acacia Mews. We are happy she is safe and getting involved with all the activities. All the staff have been so kind to my family. This is the best care home I have ever visited. Thank you!
05 March 2025
Acacia Mews holds a dear place in my heart. My mother's last few years were made special from the care and dignity she received here. The staff and management were always thinking and caring about the residents. thank you for all your kindness and support.
03 March 2025
My brother was admitted to Acacia Mews Care Home, Hatfield, in August 2024. His parkinsons disease was acute at this stage, no longer noble. He died in the home on 26.01.2025. The care latterly was excellent! He required nursing/hospice level attention, which he received. He died comfortably and in no pain. Such a relief to know that so well managed by the home.
21 February 2025
My Uncle came to Acacia Mews and was very well looked after. The location was great and the staff were amazing. He stayed till the end and he was looked after brilliantly. I would highly recommend Acacia Mews on every level. I did not have one criticism. I was so impressed with the care and dedication my Uncle received. Thank you all so much.
31 January 2025
Very welcoming and friendly. Staff very polite and caring areas are clean and tidy.
29 January 2025
Mother is being cared for very well. Lived here for over 2 years. The manager is always approachable and helpful in all matters. Mother appears happy here, so peace of mind when away.
27 January 2025
My mother was very happy at Acacia Mews Care Home and received excellent care. All of the staff were caring and kind and very good at communicating with us, as well as her. She enjoyed the food and events such as the children from the local primary school singing at Christmas. Thank you so much.
27 January 2025
Mum received excellent care and was very fond of all the staff who were so kind to her. She was very happy here and enjoyed the food and entertainment provided.
27 January 2025
Mum has been here since May last year on the dementia floor. She seems settled and happy to be here. The staff are lovely, always happy to help with any concerns that may arise. They also keep you well informed of any health issues that occur. It is very clean and tidy and a great choice of food for the residents.
10 January 2025
We were concerned my mother would not settle for a while but visited two days after admission, she was in the dining room having lunch, looking very bright and cheerful. She had also joined in an exercise class. The lady greeted us on arrival with such positive updates, we were absolutely delighted. The staff have been supportive and positive. The facilities are first-class, environment is calm and welcoming.
30 December 2024
My mother is very settled and likes the home, she is always commenting on how nice it is and how lovely the staff are. As a family we find the home and staff friendly and caring and we feel my mother is living in a lovely environment. We also feel the ground floor suits her better than the second floor.
26 November 2024
Everyone has been absolutely wonderful. The care and support have been first-class.
19 November 2024
The staff are very helpful and supportive in getting Dad settled in. Dad has been observed by me to greatly improve his mobility and social aspect and it is great to see him flourish in a caring, helpful and supportive environment.
05 November 2024
The staff have been very kind in looking after my mum. The home was very comfortable and a happy place.
05 November 2024
We really appreciate how well looked after Mum was. She was safe, warm, well-fed and well-looked after. The staff were kind, friendly and helpful.
23 October 2024
I am really pleased with the exceptional are my father-in-law has received. The staff are very professional, helpful and kind.
21 October 2024
The care my father has received has been exceptional. All the staff are cheerful and helpful and there seems to be enough of them to cope well. The management have also been brilliant and prepared to go the extra mile. The key is that everyone seems to really care about the residents
21 October 2024
I am completely assured and confident that my husband is receiving the best possible care by first-class staff. He is warm and comfortable in a happy environment.