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Crown Lane, Newnham, Hook, RG27 9AN
View Full Details of Rowan LodgeLatest Reviews for Rowan Lodge
07 March 2025
I was impressed with how mum's admission was dealt with. Everything went smoothly and she was welcomed like an old friend. Mum is treated with respect and careful attention. Her room is lovely with a view over the patio, she has an en suite bathroom and everything is kept spotlessly clean. The activities are endless, there always seems to be something going on so residents can never be bored. The food and choice of menu is varied and would grace a hotel. I would recommend Rowan Lodge to anyone who needs to place a relative in a secure, happy and caring environment.
30 August 2024
We moved mum to Rowan Lodge in March of this year 2024. Our first impression of the home when we went to visit was how friendly the staff were, cleanliness and how well-maintained it was inside and out and had no concerns about Mum going in there. My mum has been in there for 5 months and the level of care she has experienced has been exceptional. It is extremely well-staffed and nothing is too much trouble. On my many visits to see mum, I have only witnessed a high level of care and attention to all of the residents. Thank you Rowan Lodge for looking/caring for Mum.
10 June 2024
Mum moved into Rowan Lodge earlier this year, she has settled in very well and really likes the home and gardens. Rowan Lodge is clean, comfortable and light. The rooms are spacious and well-planned. The staff are all very caring, polite and will do anything to make Mum's life happy and fulfilling.
08 March 2024
Rowan Lodge is a friendly home with a lovely atmosphere and always very welcoming to visitors. The caring staff treats everyone as an individual meeting their needs and chatting with them. The personal care is very good. There are plenty of activities and extra treats to keep the resident stimulated.
07 December 2023
From the first time I walked through the front door, I just knew this was the place where a loved one would be made to feel at home and genuinely cared for with compassion and dignity. Everyone here deserves a shout-out for amazing service, from the enrichment team to the cook and kitchen staff through to the nursing/caring staff and management. Everyone you meet speaks and is friendly, making any stay here, be it long or for respite, a family feeling at home. Keep up the good work.
30 November 2023
My mother went into Rowan Lodge Care Home in December 2021 and straight away felt at home and still does three years later. After a fall this year she is now in a wheelchair and is very deaf and finds it difficult to communicate, but its a credit to all caring, nursing and entertainment staff she is still very happy. Many thanks to all Rowen Lodge staff.
23 November 2023
We are very happy with the excellent care that my mother receives at Rowan Lodge. She has complex needs and the nursing team does a great job in managing this and supporting us, whilst the whole carer team interacts with her in a warm, friendly and attentive way. It is clear that she is very fond of her carers and vice versa. Rowan Lodge puts on a great range of activities, which Mum enjoyed when she was first living there, although sadly she is now at a stage where she cannot participate.
23 November 2023
The care that my mother has received since arriving at Rowan Lodge has been second to none. The staff are so caring and treat the residents with respect and dignity. My mother has communication issues but the staff have taken time to get to know her and can now accurately anticipate what she is asking for. We are always made very welcome when we visit, the home is light, bright and modern and there is always something happening, from themed days, exercise sessions, quizzes and pamper time. Mum is very happy which makes us happy. I would highly recommend Rowan Lodge.
17 October 2023
My mother has been well looked after since moving in 4 months ago. she has struggled with settling in but the activities, care and nursing team have been very helpful. Sometimes it has been very hard for me to accept how she is and the staff have gone out of their way to provide me with reassurance that she is enjoying the activities (even though she has little memory from minute to minute). I am particularly pleased with the activities team as they are always so upbeat and happy to be there. The team really seem to enjoy their jobs. Moving a loved one into a home is very hard emotionally, but I feel that my mother is receiving the best care possible.
31 July 2023
Rowan Lodge is a wonderful home for my dad. He went there for emergency respite after a fall a year ago, and he chose to stay permanently. The staff appear to genuinely care for him; they enjoy his company as much as he does theirs, and I know that he is safe and extremely well cared for. The home itself is spotless in its cleanliness and decor, and the food is excellent. There are always activities for residents to take part in if they wish, including occasional trips out. I am most happy that the staff recognise the residents as individuals and do their very best to help them continue doing the activities and hobbies they enjoy. Friends and family are always welcome.
28 July 2023
We are extremely happy with the care and respect my father-in-law has at Rowan Lodge. I look forward to seeing the menu when I visit my father-in-law and I know he really enjoys meal times and cups of tea or coffee and snacks in between. There is plenty of variety and choice every day.
21 April 2023
My family and I have been delighted with the care provided to my 98 year old mother since she moved into Rowan Lodge in November 2022. To be quite honest I wish that I’d moved her to Rowan Lodge sooner! The home is quite simply wonderful in all aspects with laughter and the sound of activity buzzing every time I’ve visited. Everyone on the nursing, care, activities, catering, housekeeping and management teams provided the utmost care and attention to my mum throughout her stay and the end of life care was fantastic, not just towards my mum but also for my family and myself. I can’t recommend Rowan Lodge highly enough, for anyone looking for a care/nursing home for their relative.
07 February 2023
Rowan Lodge is a lovely home. My father is really happy there. The staff are friendly and extremely caring. Care is tailored to each individual resident. Nothing is too much trouble. The food is plentiful, varied and of excellent quality. There are always lots of activities for the residents to join in. At Christmas, there were several parties and a pre-Christmas lunch for families to go to. Everything is included in the fees. I couldn't wish for him to be anywhere better.
21 October 2022
The staff were all superb. Nothing was too much trouble for them, always willing and happy to help. The cleanliness of the whole home was absolutely spotless, and the lounges were so comfortable with a beautiful outlook. You also have an amazing manageress, she is a star.
05 October 2022
On the 15th August 2022, I had to find emergency care for my friend who has Parkinson's. The reason was his partner of sixty-three years was rushed to hospital. They have no children and as I was power of attorney along with another friend, we decided full-time care in a home was the answer. I made a call to Rowan Lodge Care Home and spoke to a member of staff (who completely understood our predicament), my friend was in Rowan Lodge the following day and stayed for a month whilst his partner recuperated from her stay in hospital! Amazing care.
09 May 2022
My dad has been at Rowan Lodge since August 2019 where he receives outstanding care. The team are fantastic, seeking to support my dad in every way possible and to make him as comfortable as possible. Their care is very genuine and they treat my dad as a family member. As his condition has worsened (he has Parkinson's and dementia) they have looked to best support his changing needs and the activities team are very creative and engaging. The team are also very helpful to me in understanding what is happening for dad and helping us to be able to have contact and visit during the difficult pandemic years. I could not recommend it more highly.
03 May 2022
I am writing this on behalf of my husband, who was welcomed into Rowan Lodge. He was so happy and relieved to arrive there after twelve awful days in a Covid-19 ward in the hospital. It was definitely a relief for him to have very comfortable surroundings once again and caring staff. My only issue I think, would be that he was never offered a shower until I asked, the day before he left, for one to be given him. I was also hoping to be able to practice his walking up the stairs before we left Rowan Lodge, this was not possible.
29 April 2022
Rowan Lodge is the perfect home for my wife and the care she has received since coming out of hospital 3 weeks ago has been exemplary. She has really benefited from the knowledgeable, kind and attentive care she is receiving.
14 April 2022
My mother has now been a resident at Rowan Lodge for nearly a year. She settled in very quickly and seems to be in a very good state of health all round. My brother and I are delighted were her care. All the staff at all levels are lovely and cheery and have great rapport with both her and us. It is also reassuring to see the same faces week in and out and not as one might expect in the sector a high turnover of agency staff. We chose Rowan Lodge for the location and the quality of accommodation. Rowan Lodge provides nice airy rooms within a lovely quiet rural location, which is what my mother had been used to coming from Dorset and we have not been disappointed.
28 March 2022
Rowan Lodge is the perfect place for my mother. She is so well looked after and all the people who work there care so much about her and all the residents. They know everyone personally and treat them as if they were their own loved family members. The effort they put into organising activities to make life interesting and fun for everyone is extraordinary. Mum loves the indoor bowls, the Tai Chi and the poetry reading and flower arranging as well as the visiting opera singers and entertainment. I can relax knowing that she is safe and well looked after. They are so thoughtful and care about me and my brother too, ensuring that we can see, visit and talk to Mum despite the challenges of occasional Covid quarantining. I have such praise and admiration for the employees and I highly recommend Rowan Lodge for elderly loved ones.
Latest Reviews for Rowan Lodge
07 March 2025
I was impressed with how mum's admission was dealt with. Everything went smoothly and she was welcomed like an old friend. Mum is treated with respect and careful attention. Her room is lovely with a view over the patio, she has an en suite bathroom and everything is kept spotlessly clean. The activities are endless, there always seems to be something going on so residents can never be bored. The food and choice of menu is varied and would grace a hotel. I would recommend Rowan Lodge to anyone who needs to place a relative in a secure, happy and caring environment.
30 August 2024
We moved mum to Rowan Lodge in March of this year 2024. Our first impression of the home when we went to visit was how friendly the staff were, cleanliness and how well-maintained it was inside and out and had no concerns about Mum going in there. My mum has been in there for 5 months and the level of care she has experienced has been exceptional. It is extremely well-staffed and nothing is too much trouble. On my many visits to see mum, I have only witnessed a high level of care and attention to all of the residents. Thank you Rowan Lodge for looking/caring for Mum.
10 June 2024
Mum moved into Rowan Lodge earlier this year, she has settled in very well and really likes the home and gardens. Rowan Lodge is clean, comfortable and light. The rooms are spacious and well-planned. The staff are all very caring, polite and will do anything to make Mum's life happy and fulfilling.
08 March 2024
Rowan Lodge is a friendly home with a lovely atmosphere and always very welcoming to visitors. The caring staff treats everyone as an individual meeting their needs and chatting with them. The personal care is very good. There are plenty of activities and extra treats to keep the resident stimulated.
07 December 2023
From the first time I walked through the front door, I just knew this was the place where a loved one would be made to feel at home and genuinely cared for with compassion and dignity. Everyone here deserves a shout-out for amazing service, from the enrichment team to the cook and kitchen staff through to the nursing/caring staff and management. Everyone you meet speaks and is friendly, making any stay here, be it long or for respite, a family feeling at home. Keep up the good work.
30 November 2023
My mother went into Rowan Lodge Care Home in December 2021 and straight away felt at home and still does three years later. After a fall this year she is now in a wheelchair and is very deaf and finds it difficult to communicate, but its a credit to all caring, nursing and entertainment staff she is still very happy. Many thanks to all Rowen Lodge staff.
23 November 2023
We are very happy with the excellent care that my mother receives at Rowan Lodge. She has complex needs and the nursing team does a great job in managing this and supporting us, whilst the whole carer team interacts with her in a warm, friendly and attentive way. It is clear that she is very fond of her carers and vice versa. Rowan Lodge puts on a great range of activities, which Mum enjoyed when she was first living there, although sadly she is now at a stage where she cannot participate.
23 November 2023
The care that my mother has received since arriving at Rowan Lodge has been second to none. The staff are so caring and treat the residents with respect and dignity. My mother has communication issues but the staff have taken time to get to know her and can now accurately anticipate what she is asking for. We are always made very welcome when we visit, the home is light, bright and modern and there is always something happening, from themed days, exercise sessions, quizzes and pamper time. Mum is very happy which makes us happy. I would highly recommend Rowan Lodge.
17 October 2023
My mother has been well looked after since moving in 4 months ago. she has struggled with settling in but the activities, care and nursing team have been very helpful. Sometimes it has been very hard for me to accept how she is and the staff have gone out of their way to provide me with reassurance that she is enjoying the activities (even though she has little memory from minute to minute). I am particularly pleased with the activities team as they are always so upbeat and happy to be there. The team really seem to enjoy their jobs. Moving a loved one into a home is very hard emotionally, but I feel that my mother is receiving the best care possible.
31 July 2023
Rowan Lodge is a wonderful home for my dad. He went there for emergency respite after a fall a year ago, and he chose to stay permanently. The staff appear to genuinely care for him; they enjoy his company as much as he does theirs, and I know that he is safe and extremely well cared for. The home itself is spotless in its cleanliness and decor, and the food is excellent. There are always activities for residents to take part in if they wish, including occasional trips out. I am most happy that the staff recognise the residents as individuals and do their very best to help them continue doing the activities and hobbies they enjoy. Friends and family are always welcome.
28 July 2023
We are extremely happy with the care and respect my father-in-law has at Rowan Lodge. I look forward to seeing the menu when I visit my father-in-law and I know he really enjoys meal times and cups of tea or coffee and snacks in between. There is plenty of variety and choice every day.
21 April 2023
My family and I have been delighted with the care provided to my 98 year old mother since she moved into Rowan Lodge in November 2022. To be quite honest I wish that I’d moved her to Rowan Lodge sooner! The home is quite simply wonderful in all aspects with laughter and the sound of activity buzzing every time I’ve visited. Everyone on the nursing, care, activities, catering, housekeeping and management teams provided the utmost care and attention to my mum throughout her stay and the end of life care was fantastic, not just towards my mum but also for my family and myself. I can’t recommend Rowan Lodge highly enough, for anyone looking for a care/nursing home for their relative.
07 February 2023
Rowan Lodge is a lovely home. My father is really happy there. The staff are friendly and extremely caring. Care is tailored to each individual resident. Nothing is too much trouble. The food is plentiful, varied and of excellent quality. There are always lots of activities for the residents to join in. At Christmas, there were several parties and a pre-Christmas lunch for families to go to. Everything is included in the fees. I couldn't wish for him to be anywhere better.
21 October 2022
The staff were all superb. Nothing was too much trouble for them, always willing and happy to help. The cleanliness of the whole home was absolutely spotless, and the lounges were so comfortable with a beautiful outlook. You also have an amazing manageress, she is a star.
05 October 2022
On the 15th August 2022, I had to find emergency care for my friend who has Parkinson's. The reason was his partner of sixty-three years was rushed to hospital. They have no children and as I was power of attorney along with another friend, we decided full-time care in a home was the answer. I made a call to Rowan Lodge Care Home and spoke to a member of staff (who completely understood our predicament), my friend was in Rowan Lodge the following day and stayed for a month whilst his partner recuperated from her stay in hospital! Amazing care.
09 May 2022
My dad has been at Rowan Lodge since August 2019 where he receives outstanding care. The team are fantastic, seeking to support my dad in every way possible and to make him as comfortable as possible. Their care is very genuine and they treat my dad as a family member. As his condition has worsened (he has Parkinson's and dementia) they have looked to best support his changing needs and the activities team are very creative and engaging. The team are also very helpful to me in understanding what is happening for dad and helping us to be able to have contact and visit during the difficult pandemic years. I could not recommend it more highly.
03 May 2022
I am writing this on behalf of my husband, who was welcomed into Rowan Lodge. He was so happy and relieved to arrive there after twelve awful days in a Covid-19 ward in the hospital. It was definitely a relief for him to have very comfortable surroundings once again and caring staff. My only issue I think, would be that he was never offered a shower until I asked, the day before he left, for one to be given him. I was also hoping to be able to practice his walking up the stairs before we left Rowan Lodge, this was not possible.
29 April 2022
Rowan Lodge is the perfect home for my wife and the care she has received since coming out of hospital 3 weeks ago has been exemplary. She has really benefited from the knowledgeable, kind and attentive care she is receiving.
14 April 2022
My mother has now been a resident at Rowan Lodge for nearly a year. She settled in very quickly and seems to be in a very good state of health all round. My brother and I are delighted were her care. All the staff at all levels are lovely and cheery and have great rapport with both her and us. It is also reassuring to see the same faces week in and out and not as one might expect in the sector a high turnover of agency staff. We chose Rowan Lodge for the location and the quality of accommodation. Rowan Lodge provides nice airy rooms within a lovely quiet rural location, which is what my mother had been used to coming from Dorset and we have not been disappointed.
28 March 2022
Rowan Lodge is the perfect place for my mother. She is so well looked after and all the people who work there care so much about her and all the residents. They know everyone personally and treat them as if they were their own loved family members. The effort they put into organising activities to make life interesting and fun for everyone is extraordinary. Mum loves the indoor bowls, the Tai Chi and the poetry reading and flower arranging as well as the visiting opera singers and entertainment. I can relax knowing that she is safe and well looked after. They are so thoughtful and care about me and my brother too, ensuring that we can see, visit and talk to Mum despite the challenges of occasional Covid quarantining. I have such praise and admiration for the employees and I highly recommend Rowan Lodge for elderly loved ones.